Comdial Dsu II Digital Telephone System Instructions Manual

							Call Forward Outside System
The Call Forward Outside System (CFOS) feature allows the system to forward
incoming or transferred line calls to telephone numbers outside the system. The CFOS
feature forwards calls over any available outbound lines or line groups. Since CFOS
involves outbound calls, those calls are subject to all line access, toll restriction, and
specialized route access restrictions normally imposed on the users. Any calls that CFOS
can not service (no outbound line available, toll restricted, and so forth), ring the system
as normal calls. The CFOS feature is useful for after-hours forwarding of business calls
to alternate sites such as a home or cellular telephone. To help system managers keep
account of CFOS activity, the system marks CFOS calls with anFin the SMDA records
printout.
Users activate or deactivate CFOS by dialing a feature code or pressing a preprogrammed
button. Once users activate CFOS, they select the outbound line or line group in any of
the normal line selections methods available to them. They also designate the forward
destination by dialing the number or pressing a speed dial button. (If users do not make a
line and destination choice, the system uses the most recently used selections.) Once a
user activates CFOS, it remains active and neither system resets nor power outages will
deactivate it. After activation, incoming or transferred calls to an idle CFOS-enabled
station forward outside the system to the CFOS destination over the selected outbound
line or line group.
CFOS remains in effect in the event of loss of power or a system reset. Lines used for
CFOS must have their abandon hold release time set to match the central office. Because
CFOS is a powerful feature with the potential for abuse, several safety features have been
added. Programming safeguards include the ability to enable the feature only on selected
stations and master control ability for enabling and disabling the feature system-wide.
Ultimate responsibility for system integrity, however, lies with the system administrator.
Comdial has taken reasonable steps in the design of all product features, including CFOS,
which protect against unauthorized or fraudulent access to, or use of, a system, or which
protect against unauthorized, fraudulent or unaccounted-for access to, or use of, long
distance lines. However, no system is entirely invulnerable or immune from unauthorized
or fraudulent access or use, or unaccounted-for access or use, and therefore Comdial
disclaims any and all liability, and makes no warranty, express or implied, relating to
unauthorized or fraudulent access or use, or unaccounted-for access or use.
NOTES: (1) CFOS will not work unless the abandon hold release time on all lines used
for CFOS matches the C.O. abandon hold release time.
(2) Calls forwarded through CFOS may experience lower audio levels due to
the normal line resistance of C.O. lines. Low audio level is usually only
noticeable on long line loops. If signal loss is a problem at a particular site, the
installer may need to add a line amplifier (repeater) in the lines.
TAB001–page23
DSU II Digital Telephone System IMI66–132
Digital Telephone System Features A – 12A 
						

							Departmental Call Distribution
Software 3A contains the following enhancements to the DCD feature:
Ring All On Transferred Line Call
By enabling the system-wide ring all DCD feature, a transferred line call ringing to a
department will ring all idle stations in the department until the call is answered. The
answering station gets the call and remaining stations retain their original status.
The Ring All On Transferred Line Call feature is disabled by default.
Ring Longest Idle Station
The Ring Longest Idle Station feature causes a direct-ringing line call, a transferred line
call, or an intercom call to ring at the longest-idle station in a department. If the
longest-idle station is in Do Not Disturb or Ring No Answer mode, the system routes the
call to the next available station in the group.
TAB001–page25
DSU II Digital Telephone System IMI66–132
Digital Telephone System Features A – 22A 
						

							Specialized Route Access Enhancements
Software 3A contains the following enhancements to the SRA feature:
·The system routes speed dial calls through SRA similarly to the way manually
dialed calls are routed. The speed dial location must not have a preselect and must
contain at least one digit. No programming is required to enable this feature.
·The system now routes calls through an alternate line group if no lines are available
in the original line group. If no lines are available in the alternate line group, the
system searches the overflow line group for an available line. Each line group has
one alternate line group; the system will not assign alternate line groups by default.
TAB001–page27
DSU II Digital Telephone System IMI66–132
Digital Telephone System Features A – 59A 
						

							V
Visual Voice Mail
Visual Voice Mail (VVM) support provides proprietary, two-line display LCD
speakerphone stations with visual messages and interactive buttons. This message and
button functionality enhances the stations with visual messages and interactive buttons.
This message and button functionality enhances the station’s use with Comdial Versatile
Voice Processing (VVP) voice mail equipment. To implement VVM support, the system
programmer must enable it with class of service programming action.
NOTE: On the J0408, VVM requires the same serial data connection to the common
equipment cabinet as does the Tracker Paging System, making the Tracker
Paging System unavailable while VVM is operational.
The J0816 and J1632 use separate serial data connection ports for Tracker
and VVM, enabling both to run simultaneously.
When enabled, VVM causes the speakerphone to display aVMAILbutton that users
press to call the voice mail system. After they press this button, the system prompts them
to enter a password. (This password is one the programmer assigns to the stations.) Once
users enter the password, the speakerphone’s display shows the VVP’s main menu. From
there, users can select the operation they wish to persue.
When there is a message waiting, the display shows the message quantity in place of the
VMAILbutton (for example,5MSG). Users press theMSGbuttontoplaythestored
messages. The system prompts the user to enter a password (if programmed to require
one) before id plays the new messages.
TAB001–page29
DSU II Digital Telephone System IMI66–132
Digital Telephone System Features A – 71A 
						

							Activating CFOS From Individual Stations
NOTE: This section is formatted like a typical user’s guide so that, if
you wish, you may cut it out and insert it in the user’s guides
you distribute to your customers.
The Call Forward Outside System (CFOS) feature gives station users
the ability to forward line calls to a remote location outside the system.
CFOS remains in effect in the event of a loss of power or a system reset.
·To activate the CFOS feature,
1. PressITCMS07.
2. Press the speed dial button programmed with the target
number,
—OR—
Press a line button,
—OR—
Dial0for the Prime line or last used line,
—OR—
Dial1–4Line Group number.
3. Dial desired digits0–9(max 16 digits)
4. PressHOLDfor Pause or pressTA Pfor Flash.
5. PressSPEAKERto end.
·To deactivate CFOS feature,
1. PressINTERCOM # 07.
TAB001–page31 
						

							TECHNICAL ADVISORY BULLETIN
Date: September 1997 Issue: TAB002–DSU II
Software Enhancements For The Digital Telephone System
This bulletin discusses the following software enhancements and feature additions to the digital telephone system that are
available with software release 4A and later:
·NewImpact SCSTelephone support
When upgrading software, observe the following guidelines:
NOTE: It is always a good practice to save the data base for backup purposes before
you up-grade the system software revision.
The following pages describe theImpact SCStelephone support. Note that TAB002–DSUII presents this information as
separate pages that you can insert in your system manual (IMI66–132). If you do this, the information will be available for
your future reference and use.
R 
						

							1.6.5 Impact Telephone New Model Support
Digital telephone systems support a group of newly designedImpacttelephone models. The
model numbers of these telephones are listed below.
8324S — 24 Line Half-Duplex LCD Speakerphone
8324F — 24 Line Full-Duplex LCD Speakerphone
8312S — 12 Line Half-Duplex LCD Speakerphone
8212S — 12 Line Half-Duplex Speakerphone
8212N — Multiline Proprietary Telephone
8201N — Single Line Proprietary Telephone
IB48X — 48-Button DSS/BLF Console
IB24X — 24-Button DSS/BLF Console
IMIST — IST Module
Button Mapping The New Impact Telephone Models
On Model 8324F, 8324S, 8212S, and 8312S telephones, you can move the intercom button from
its defaulted and marked location at the lower rightmost button position to any programmable
button location. If you map a new location for the intercom button, be sure to clear the previous
assigned location. If you delete the intercom button from a telephone, the system will restore it at
the default location the next time that power turns off and back on at the telephone. Use the
following button mapping program procedure to map the new intercom button location.
1. At the programming station, press the defaultedINTERCOMbutton and dialS#746Sto
enter the programming mode.
2. Dial56.“BUTTON MAPPING”
3. Dial19. “ASSIGN ITCM ”
4. Select button to be programmed
—PressA1–A14, B1–B10.
5. Select station ports (LED On = Selected)
—Station 10–57 = Dial10–57or dialC10–C57.
6. DialSfor further intercom button assignment, or dialSSSto return to the configuration
mode.
NOTE: To clear a button assignment while in the configuration mode, dial5604, press the
button, dial#, select the station, and dialSSS.
7. End the programming session by pressing theSPEAKERbutton.
IMI66–132 DSU II Digital Telephone System
Introducing The DSU II Digital Telephone System 1–17a 
						

							8212S,
8212N,
8201N,
and IB24X
8324F,
8312S, 8324S,
and IB48X
9.0656.315
8.819
8.819
4.442
3.283
1.550
image_2.cdr
Viewing The New Impact Telephone Dimensions
DSU II Digital Telephone System IMI66–132
1–17b Introducing The DSU II Digital Telephone System 
						

							Illustrating The New Impact Telephone Models
The following illustrations show the outline and dimensional views of the newImpact
telephones.
IB48XIB24X 8212S
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *
SPEAKERMESSAGE
TRNS/CONF
HOLDMUTETAP
COMDIAL
8212N
TAP
MUTE
HOLD TRNS/CONF INTERCOM
MESSAGE
*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2COMDIAL
8201N
TAP
MUTE
HOLD TRNS/CONF INTERCOM
MESSAGE
*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2COMDIAL
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *COMDIAL
SHIFT
MUTE SPEAKERTRNS/CONF
HOLDTAP MESSAGE
8324F
8324S 8324F
8324S8312S
COMDIAL*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2MESSAGE
TAP
HOLD TRNS/CONF
SPEAKER
MUTE SHIFT
8412F
COMDIAL
MESSAGE
*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2TAP
HOLD TRNS/CONF
SPEAKER
MUTE SHIFT
blnk
image_1.cdr
Viewing The New Impact Telephone Outlines
IMI66–132 DSU II Digital Telephone System
Introducing The DSU II Digital Telephone System 1–17c 
						

							MUTE SHIFT
SPEAKERINTERCOM
TRNS/CNF
TAP HOLD
OPER
TUV PRS WXYDEF ABC QZ
MNO JKL GHI
#
Speaker
Button DialpadHandset Telephone
Speaker
Intercom ButtonLights for
Programmable
Buttons
.
DSS/BLF
.
Features
.
Lines
Microphone Opening
Typical Impact SCS Speakerphone Controls And Indicators
DSU II Digital Telephone System IMI66–132
1–17d Introducing The DSU II Digital Telephone System