Comdial Dsu II Digital Telephone System Instructions Manual

							3.9.5 Message Display Time For Account Codes
Description:When you enable the account code feature, LCD speakerphones prompt users to enter an
account code with a displayed message that the system clears at the end of a
programmable display time. Use this procedure to set the length of time for the display
within the range of 1 to 20 seconds. (The default setting is 5 seconds.) If account codes
are forced, the system drops the line if the user fails to enter a valid account code during
the display period. You also can make this prompting message appear in the telephone
display when the user answers an incoming call. This prompting feature will remind
users to enter account codes for answered calls.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial10.“DISPLAY TIME X ”
3. Dial1–20to select new display time (in seconds).
4. DialSSfor configuration mode.
To change setting, repeat procedure and make different selection.
Incoming And Outgoing Call Prompt For Account Code Entries
Description:You must enable or disable the account code message display time for both incoming and
outgoing calls.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial11for Incoming Calls“XXXXXXX INCOMING”
—OR—
dial12for Outgoing Calls.“XXXXXXX OUTGOING”
3. PressA1to toggle feature on or off LED On = Enabled)
—OR—
dial1to enable“ENABLE INCOMING”
dial2to disable.“DISABLE INCOMING”
4. dials for configuration mode.
To change setting, repeat procedure and make opposite selection.
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							3.9.6 Verified Account Code Entry
Description:Use this programming procedure to arrange for the system to either verify or not verify
the account codes that users enter.
To Program:1. Dial75.“SMDA PROGRAMMING”.
2. Dial08.“VERIFICATION XXX.
3. PressA1to toggle the feature on or off (LED On = Verified)
—OR—
dial1to enable verification “VERIFICATION ON ”
dial2to disable verification. “VERIFICATION OFF”
5. DialSSfor configuration mode.
To change setting, repeat procedure and make opposite selection.
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							3.10 The Industry-Standard Telephone (IST) Interface
The JM008 Expansion Module
The JM008 expansion module is an optional accessory cabinet that you mount on the DSU II’s common
equipment cabinet to provide the system with an interface for eight IST devices.
The Analog Terminal Interface
The Analog Terminal Interface device (ATI-D) is a multipurposeon-premiseaccessory. It has dual
circuits that allows the connection of two IST devices to the DSU II system.
NOTE:Connect the first ATI-D port to an even station port. All ATI-D ports must be paired.
Understanding The Programming Requirements For The IST Interface
The IST provides basic intercom service coupled with the ability to access outside lines.  Through
programming, the IST acts as either an intercom-only telephone or as a full-featured business telephone.
You can program the station port through which the IST is being interfaced either for prime intercom or
for prime line automatic and idle line preference. (Default is for prime intercom.) You can also program
the station port for distinctive ringing and to match the type of dialing method employed by the IST.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the
feature code for any desired configuration. Enter the base level by pressingINTERCOM, then dialing
S#74 6S. Press theSPEAKERbutton to end the programming procedure and return the system to
normal operation.
3.10.1 IST Station Port Line Assignment
Description: When you program the port through which the IST is interfaced for prime
intercom, the affect on the user is different depending upon whether the system is
operating as a key system or as a hybrid system
—On key configured systems, proprietary telephone users give the IST access to outside
lines for call origination through the use of the call transfer feature. You can assign
outside line ringing to the station port for IST call answering purposes by programming
the station port for the ringing line preference feature and enable ringing for all desired
lines.
—On hybrid configured systems, the system gives the IST access to outside lines through
line group access. With line group access, IST users dial the group access code over the
intercom line to access an outside line for use. The common equipment then selects one
of the grouped idle lines for use in the order from the highest numbered line to the lowest
numbered line.
When you program the port through which the IST is interfaced for Prime Line
Automatic And Idle Line Preference, program an outside line as a prime line at the
station port, or program the station port for idle line preference and then program one of
the assigned idle lines as a prime line. With both the prime line automatic and the idle
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							line preference features, the IST has outside line dial tone when users lift the handset.
You can assign outside line ringing to the station port for IST call answering purposes or
you can enable the ringing line preference feature for the station port. The intercom line
is available to an IST even though you have arranged it to have outside line access. After
going off-hook, IST users obtain intercom dial tone by performing a hookflash. To
perform a hookflash, they must press and release the hookswitch. This action either drops
the outside line (if no digits are dialed after lifting the handset) or places it on hold (if
digits were dialed) and provides intercom dial tone.
To Program:To assign a prime intercom or assign a prime line (prime line automatic),
1. Dial53.“STATION FEATURES”
2. Dial15.“PRIME LINE ”
3a. Assign prime line“PRIME LINE XX”
—Line port 1– 14 = Dial01–14or pressA1–A14
—Line port 15, 16 = Dial15,16or pressB1,B2
—Line port 17–24 = Dial17–24or pressHOLDthen pressA1–A8.
3b. Assign prime group, dial51–54for groups 1–4.“PRIME LINE GRP X”
3c. Assign prime intercom, Dial50for intercom line.“PRIME INTERCOM”
4. Select station ports (LED On = Feature Assigned)
—Station 10–57 = Dial10–57or pressC10–C57.
5. DialSfor next prime line, group, or intercom assignment
—OR—
pressSSfor next station feature
—OR—
pressSSSfor configuration mode.
To enable idle line preference,
1. Dial54.“STA/LINE CONFIG.”
2. Dial7.“IDLE LINE PREF.”
3. Select line ports (LED On = Selected Port)
—Line port 1–14 = Dial01–14or pressA1–A14
—Line port 15, 16 = Dial15, 16or pressB1, B2
— Line port 17–24 = Dial17–24or press HOLD then pressA1–A8.
4. Dial # when all line ports are selected.
5. Select station ports (LED On = Feature Assigned)
—Station 10–57: Dial10–57or pressC10–C57.
6. DialSwhen all station ports are selected
—OR—
dialSSfor next station/line feature
—OR—
dialSSSfor configuration mode.
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							3.10.2 IST Distinctive Ringing
Description:Intercom calls that ring at IST equipment have a different cadence than outside calls. For
the JM008 interface, the intercom ring cadence is: 0.5 sec. on, .1 sec. off, 0.5 sec. on, 4
sec. off, and the outside call ring cadence is: 2 sec. on, 4 sec. off. For the ATI-D
interface, the intercom ring cadence is: 1 sec. on, .5 sec. off, 1 sec. on, 3.5 sec. off, and
the outside call ring cadence is: 2 sec. on, 4 sec. off.
If needed, you can disable this distinctive ringing feature to make the intercom ring
cadence the same as that for outside calls.
To Program:1. Dial53.“STATION FEATURES”
2. Dial33.“DIST. RING XX ”
3. PressA1to toggle between enable and disable (LED On = Enable)
—OR—
dial1to Enable (A1 LED = Enable)“DIST. RING ON”
dial2to Disable.“DIST. RING OFF ”
4. DialSfor next feature
—OR—
dialSSfor configuration mode.
To change setting, repeat procedure and make opposite selection.
3.10.3 IST Through Dialing
Description:With this programming feature enabled, any DTMF signaling tones that are generated by
the IST equipment pass through the JM008 or ATI-D, the common equipment, and any
line connection into the switched network. The system automatically enables this feature
when you connect the JM008 or ATI-D to the DSU II. Equipment such as the proprietary
voice mail systems and the 2500 tone dial telephone require thru dialing; however, you
should disable this feature for equipment such as model 500 rotary-dial telephones.
To Program:1. Dial53.“STATION FEATURES”
2. Dial07.“ATI THRU DIALING”
3. Select station ports (LED On = Selected)
—Station 10–57 = Dial10–57or pressC10–C57.
4. DialSfor next feature
—OR—
dialSSfor configuration mode.
To clear current setting, repeat procedure.
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							3.11 Direct Department Calling
Direct department calling allows the system to assign lines to one of four different departments. Calls
received on department lines and calls that are transferred to a department from within the system search
for an idle station in that department.
The system distributes department calls evenly throughout the department stations. It does this by placing
newly received calls, transferred calls, and held calls in a queue for servicing, assigning these calls a time
stamp to ensure that they are serviced in the order of their arrival, and routing them to the department
stations in an orderly manner.
The system allows you to create a maximum of four departments with a maximum of 16 stations and a
minimum of 3 stations (plus one overflow station) in each department. Since you can assign a station to
more than one department, you can add the attendant station to serve as the overflow station in every
department. You can also assign separate access codes (extension numbers) to each department. The users
can use these access codes for making intercom calls or doing call transfers to the department.
You must assign lines and stations to a department but you do not need to assign department lines to
appear at line buttons on department stations. If a site requires that a particular department line appear at
a particular department station, you can assign it; however, you must disable both direct and delayed
ringing for that line at that station.
Always program the department stations to have a short RNA time to allow a call to search rapidly
through a department for an answer. Further, map a Do Not Disturb (DND) button for each department
station so that users can press it to place their stations in an off-duty condition.
Understand, that the departments that you form for use with this direct department calling feature are not
the same departments that you form for SMDA reporting.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level.  Once in this mode, you can dial the
feature code for any desired configuration.  Enter the base level with the following procedure:
pressINTERCOMthen dialS# 746S. When you want to end the programming, press theSPEAKER
button to end the programming procedure and return the system to normal operation.
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							3.11.1 Access Codes For Direct Department Calling
Description:You can program department access codes to be any number between 10 and 7999;
however, the system will not allow you to assign the same dialing code as both a station
extension number and a department access code; nor will the system allow an extension
number conflict such as 15 and 1500. Further, with system defaulted extension numbers,
the assigned department access codes must start at 0058 or larger.
To Program:1. Dial52.“ACCESS CODE”
2. Dial2to assign access codes to departments.“DEPT. CALLING ”
3. Dial1–4for department 1–4.“DEPT X YYYY ”
4. Dial new access code.“DEPT X YYYY ZZZZ”
NOTE:New code can be maximum of four digits. If less than four digits, leading
zeros must be dialed before number. Code cannot conflict with station
extension numbers.
5. Dial next department number and program access code
—OR—
dialSfor next access code feature
—OR—
dialSSfor configuration mode.
3.11.2 Line Ports For Direct Departmental Calling
Description:You can assign outside lines to one of four different departments if you wish. If you do
this, calls received on a line that you have assigned to a department will hunt for any idle
station in that department to ring.
To Program:1. Dial39.“DEPT. CALLING ”
2. Select department
—Dial0for none“NO DEPARTMENT ”
—Dial1for department 1“DEPARTMENT 1
—Dial2for department 2”DEPARTMENT 2
—Dial3for department 3“DEPARTMENT 3
—Dial4for department 4. ”DEPARTMENT 4
3. Select line ports to be assigned (LED On = Assigned)
—Line port1–14= Dial01–14or PressA1–A14
—Line port15, 16= Dial15, 16or pressB1, B2
—Line port17–24= Dial17–24or pressHOLDthen pressA1–A8.
4. DialSfor next department
—OR—
dialSSfor configuration mode.
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							3.11.3 Station Ports For Direct Department Calling
Description:You can group stations by department to allow a call to search for an idle station within a
department. This search occurs when a busy or RNA is encountered at a called
department station. The system allows up to four departments with up to 16 stations and a
minimum of 3 stations in each one. You can place one additional station in each
department to serve as a termination station. Calls that roll to a termination station will
follow a call forward if it is set at that station.
To Program:1. Dial53.“STATION FEATURES”
2. Dial19.“DEPT. CALLING ”
3. Dial1–4for department. 1–4.“DEPARTMENT X
4. Select department stations
—Station 10–57 = Dial10–57.
5. DialSto program next department.
6. Dial5–8for termination station in department 1–4.“DEPARTMENT X ”
7. Select termination station
—Station 10–57 = Dial10– 57.
8. DialSto program next department termination station
—OR—
dialSSfor next station feature
—OR—
dialSSSfor configuration mode.
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							3.11.4 Unanswered Call Transfer Recall Time
For Direct Department Calling
Description:A transferred call that remains unanswered in a department after a programmed length of
time will return to the transferring station for answering. Set the department transfer
recall time with this programming procedure.
To Program:1. Dial11.“TRANSFER RECALL”
2. Dial2(department transfer recall).“DEPT XFR RCL XXX”
3. Choose transfer time.
—Dial1or PressA1“DEPT XFR RCL 10”
—Dial2or PressA2“DEPT XFR RCL 20”
—Dial3or PressA3“DEPT XFR RCL 25”
—Dial4or PressA4“DEPT XFR RCL 30”
—Dial5or PressA5“DEPT XFR RCL 45”
—Dial6or PressA8“DEPT XFR RCL 60”
—Dial7or PressA9“DEPT XFR RCL 90”
—Dial8or PressA10“DEPT XFR RCL 120”
—Dial9or PressA11“DEPT XFR RCL 180”
—Dial0or PressA12.“DEPT XFR RCL 400”
4. PressSfor next transfer recall feature.
5. PressS Sfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.11.5 Call Forward on Ring—No Answer
The system can automatically forward ring-no answer calls to a new station. The system sends these calls
to any idle station associated by department with the called station. Use this feature to arrange for calls to
cycle rapidly through such associated stations by testing each one in turn with several rings.
Call Forwarding Of RNA Calls
Description:Enable call forward of RNA calls for individual stations using this programming feature.
NOTE: If you enable this feature, also program the system intercom signaling as
tone for the first choice.
To Program:1. Dial53.“STATION FEATURES”
2. Dial21.“CALL FWD RNA”
3. Dial0–9for 0–9 rings before forwarding.“RING S= X”
4. Select station ports (LED On = Feature Assigned)
—Station 10–57: Dial10–57or pressC10–C57.
5. DialSfor for additional station ring assignments,
—OR—
dialSSfor next station feature,
—OR—
dialSSSfor configuration mode.
To remove call forwarding from a station, assign 0 rings.
Set Tone First Intercom Signaling
Description:You must set the first choice intercom signaling method to tone first to ensure forwarding
of calls that encounter a busy signal or ring with no answer.
To Program:1. Dial16.“XXXXX ANN. FIRST”
2. PressA1to toggle from Voice To Tone (LED Off = Tone)
—OR—
dial2for Tone First.“TONE ANN. FIRST”
3. DialSfor configuration mode.
To change setting, repeat procedure and make opposite selection.
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