Comdial Dsu II Digital Telephone System Instructions Manual

							Typical SMDR Call Report For The Call Costing Examples
10 1 12/28/90 16:05 0.9 2014567 $0.50 (see note 1)
10 1 12/28/90 16:06 1.8 12017894567 $1.35 (see note 3)
10 1 12/28/90 16:08 1.5 12014785693 $1.12 (see note 3)
10 1 12/28/90 16:11 1.5 2012014563 $2.50 (see note 2)
10 2 12/28/90 16:12 0.5 5551212 $1.00 (see note 4)
10 1 12/28/90 16:13 1.1 2012013 $0.50 (see note 1)
Note 1: Costed by rate table 18
Note 2: Costed by rate table 25
Note 3: Costed by rate table 11
Note 4: Costed by rate table 1
Typical SMDA Call Report For The Call Costing Examples
Station Report for Extension -10
Date : 12/28/90 Time : 16:15
DATE TIME STATION ACCOUNT LENGTH COST I/O RING LINE NUMBER
12/28 16:05 10 0.9 $0.50 0 1 2014567
12/28 16:06 10 1.8 $1.35 0 1 12017894567
12/28 16:08 10 1.5 $1.12 0 1 12014785693
12/28 16:11 10 1.5 $2.50 0 1 2012014563
12/28 16:12 10 0.5 $1.00 0 2 5551212
12/28 16:13 10 1.1 $0.50 0 1 2012013
TOTALS: 5.8 $6.97 INCOMING 0
AVERAGES: 0.9 $1.16 OUTGOING 6
TOTAL CALLS 6
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							3.16.2 Exception Tables (Local Calls And Long Distance Calls)
Description:The system compares all calls to entries in four exception tables (one entry per table).
These tables provide the first priority level of costing. The system searches these tables
on a first match basis. This means that the first programmed entry that matches the call is
the one that the system uses. It does not make a search for the best possible match. The
system costs the matched calls using the rates that you program into the call rate tables
that you assign to the exception tables. You can provide very specific exceptions to a
bracket of calls similar to the following example.
Example:With all calls to area code 804 costed at a particular rate, make an exception
for 804-555-1212 by programming exception table 1 with that number. Since exception
table entries are the highest priority, the values in the call rate table assigned to exception
table 1 are applied to all calls made to the 804-555-1212 number.
To Program:1. Dial78.“EXCEPTION TBL”
2. Dial1–4for entry 1–4.“ENTRY X”
3. Dial1to assign the call rate table.“CALL COST TBL XX”
4. Dial01–33for call rate table number.
5. DialS.
6. Dial2to assign matching digits.“XXXXXXXXXXXXXXXX”
7.
Dial
#to clear current entry.
8. Dial matching digits
(16 digits maximum, # = match anything).“XXXXXXXXXXXXXXXX”
9. DialSSfor next entry, and repeat steps 2–9 until you have made all entries.
10. DialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.16.3 Office Code Band Tables (Local Calls)
Description:The system measures the number of dialed digits in calls that do not match exception
tables. It compares calls with numbers that have less than 10 digits (local calls) to entries
that you have made in office code banding tables. Office code band tables are the second
priority level of costing for local calls. They provide a means for you to assign local
office codes into different bands and apply a separate call costing rate table to each band.
Bands 1–7 are associated with call rate tables 18–24 respectively. Use office code band
tables to cost calls made within a specific area code but to sites located at different
geographic distances from the calling location.
Example: A telephone company exchange consists of office codes 976, 977, and 978.
Office code 976 is assigned to an outlying area while office codes 977 and 978 are
assigned to the heart of the city. Assign 977 and 978 to one office code band table and
976 to another one. Program a special call costing rate for each banding table. Then, the
system costs the calls that users make to 976-nnnn at a different rate than it costs the calls
that users make to 977-nnnn or 978-nnnn.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial01to program costing bands.“COSTING BANDS”
3. Dial1to program office code bands. “OFFICE CODE BANDS”
4. Dial0to assign no band“NO BAND”
—OR—
dial1–7for bands 1–7.“BAND X”
5. Dial200–999to assign office code.
6. Dial#and repeat step 5 for additional code.
7. DialSand repeat steps 4-6 to program next band.
8. DialSSfor next SMDA feature
—OR—
dialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.16.4 Zone Call Band Tables (Long Distance Calls)
Description:In certain heavily populated geographic areas, different area codes exist within the same
geographic distance (zone) from the calling location. In these cases, use zone call band
tables to cost calls based upon the zone, or geographic distance, from the calling location.
The system measures all calls that do not match exception tables for the number of digits
that the user dials. It then compares those calls with numbers that have 10 digits or more
(long distance calls) to entries that you make in the zone call band tables. Zone call band
tables are the second priority level of costing for long distance calls. They assign office
codes and corresponding area code into different zones and apply a separate call costing
rate table to each zone. Zone call band tables 1–4 are associated with call rate tables
25–28. A call must match both the office code and area code of an entry before the
system costs it by a zone call band table.
Example:Zone 1 contains area code 203 with office codes 445 and 456. It also contains
area code 412 with office code 508. Zone 2 contains area code 203 with office code 545.
Zone 2 also contains area code 412 with office code 654. Zone 1 is costed at one rate and
zone 2 is costed at another rate. A call made to 1-203-445-nnnn, 1-203-456-nnnn, or
1-412-508-nnnn is costed at a different rate than a call made to 1-203-545-nnnn or
1-412-654-nnnn.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial01to program costing bands.“COSTING BANDS ”
3. Dial3to program zone call bands. “ZONE BANDS”
4. Dial0if no zone is to be assigned.“NO ZONE”
—OR—
dial1–4for zones 1–4.“ZONE X”
5. Dial200–999to assign an area code.
6.
Dial
#.
7. Dial200–999to assign an office code.
8.
Dial
#and repeat step 7 for another office code.
9. DialSand repeat steps 3–9 to add another area code to same zone or to program next
zone.
10. DialSSfor next SMDA feature
—OR—
dialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.16.5 Area Code Band Table (Long Distance Calls)
Description:The system compares the long distance calls that do not match entries in zone call band
tables to entries that you have made in area code band tables. Area code band tables are
the third priority level of costing for long distance calls. Area code band tables 1–7 are
associated with call rate costing tables 11–17. Use area code band tables to cost calls
based upon the area code of the called number. Assign any or all area codes nnn
(200–999) to one of seven different bands. Group area codes into bands based on
frequently called areas, distance from the caller, or any other desired category.
Example:Assign area codes 703 and 804 to area code band table 1. Assign area code
415 to area code band table 7. Calls made to numbers such as 1-703-nnn-nnnn and
1-804-nnn-nnnn are costed with values assigned to call rate table 11. Calls made to
numbers such as 1-415-nnn-nnnn are costed with values assigned to call rate table 17.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial01to program costing bands.“COSTING BANDS  ”
3. Dial2to program area code bands.“AREA CODE BANDS”
4. Dial0if no band is to be assigned.“NO BAND ”
—OR—
dial1–7for bands1–7.“BAND X ”
5. Dial200–999to assign area code.
6.
Dial
#and repeat step 6 for additional code.
7. DialSand repeat steps 3-6 to program next band.
8. DialSSfor next SMDA feature
—OR—
dialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.16.6 Call Rate Tables (Local And Long Distance Calls)
Description:The system compares local calls and long distance calls that do not match entries in any
exception table, office code band table, zone call band table or area code band table with
the entries that you have made in call rate tables 2–10 and 29–33. It then costs those calls
with the rates assigned to the call rate tables with the entries that matches the dialed
numbers.
Costing by call rate table is the third priority level of costing for local calls and the fourth
priority level of costing for long distance calls. You can use the call rate tables to cost
any calls that require special or extraordinary rates such as 1-800-555-1212 or
1-900-976-nnnn.
When you make entries in the call rate tables, enter digits that match digits in the
numbers that users dial from their stations. You can program a maximum of 16 digits into
each call rate table. Since a dialed number must match all of the digits that you have
entered into a table before the system recognizes a match, you can program # characters
into a table in place of a specific digits to serve as “match anything” digits. This feature
eliminates the need for entering every number is a series of numbers that you wish to cost
at a special rate (for instance, 1900#######).
If the system can not match a dialed number with entries that you have made in the call
rate tables, it costs that call with the rate that you have assigned to call rate table 1 (the
table of last resort for costing all calls).
Office code band tables = call rate tables 18–24
Zone call band tables = call rate tables 25–28
Area code band tables = call rate tables 11–17
Table 3–9: Call Rate Table Programming Example
Program step 2 from Section
3.16.6Call rate table = 33
Program step 5 from Section
3.16.6Entry number = 19009762525
Program step 7 from Section
3.16.6Tier 1 time = 30 (30 minutes)
Program step 9 from Section
3.16.6Tier 1 rate = 120 ($1.20)
Program step 11 from Section
3.16.6Tier 2 rate = 75 ($.75)
Program step 13 from Section
3.16.6Surcharge = 50 ($.50)
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							To Program:1. Dial76.“CALL COST TBL ”
2. Dial table number (01–33).“CALL COST TBL XX”
3. Dial1to enter matching digits.“XXXXXXXX ”
NOTE: Call Cost Table 1 will not accept matching digits.
4. Dial#to clear previous digits.
5. Dial matching digits for costed number
(16 max. # = match anything digit).“XXXXXXXX ”
6. DialSto end matching digits.
NOTE : Dialing a 00 or a 000 as an entry in steps 7, 9, 11, and 13 will clear the
current entry for those steps.
7. Dial2then dial01–99for Tier 1 time in tenths of minutes.“TIER 1 TIME XX  ”
8. DialS.
9. Dial3then dial001–999for Tier 1 rate in cents.“TIER 1 RATE XXX ”
10. DialS.
11. Dial4then dial001–999for Tier 2 rate in cents.“TIER 2 RATE XXX ”
12. DialS.
13. Dial5then dial001–999for surcharge rate in cents.“SURCHARGE XXX   ”
14. DialSSto program next call cost table and repeat steps 2-14 until all tables are
entered.
15. DialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.16.7 Discard Digits
Description:When the digital telephone system is installed behind a host system such as a PBX or
CENTREX, users must dial access codes before obtaining an outside line dial tone. To
ensure that the system costs a call on just the actual telephone number that the user dials,
you should arrange for the system to ignore these access codes. You can program up to
six different access codes entries with up to eight digits per entry.
Example:If the system is installed behind a PBX using a 9 as an outside line access
code, program a 9 as the discard digit.  When a number such as 9-555-1212 is dialed,
the 9 is discarded and the call is costed based on 555-1212.
To Program:1. Dial75. “SMDA PROGRAMMING”
2. Dial01to program costing bands. “COSTING BANDS”
3. Dial4to program discard digits.“DISCARD DIGITS”
4. Dial1–6to select entry 1–6.“ENTRY X”
5. Dial#for no discard digits
—OR—
dial up to eight discard digits and then dial#.“XXXXXXXX”
6. DialSand repeat steps 4–5 to program next discard digit entry.
7. DialSSfor next SMDA feature
—OR—
dialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.16.8 Dialing Time And Answer Time
Dial Time Limit
Description:The system does not include dialing time when it records the time of a call for costing.
You can program the amount of time that the system ignores for dialing purposes.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial02to program dial time limit.“DIAL TIME XXX”
3. Dial time in tenths of a minute
(001–999or dial000to clear).“XXXX”
4. DialSfor next SMDA feature
—OR—
dialSSfor configuration mode.
To change setting, repeat procedure and make different selection.
Answer Time Limit
Description:You can program the system to wait for a period of time before beginning to record costs
for a call. This answer time allows a call to ring and be answered by the called party
before the system costs it.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial03to program answer time limit.“ANSWER TIME XXX ”
3. Dial time in tenths of a minute
(001–999or dial000to clear).“XXX ”
4. DialSfor next SMDA feature
—OR—
dialSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.16.9 LCD Speakerphone Display of Costed Calls
Description:When you arrange the digital telephone system to cost the calls, you should also arrange
for the LCD speakerphones being employed with the system to display the cost of each
call the user make from that station.
To Program:1. Dial53.“STATION FEATURES”
2. Dial27.“LCD CALL COST”
3. Select station ports for programming
—Station 10–57 = Dial10–57or pressC10–C57.
4. DialSfor next station feature
—OR—
dialSSfor configuration mode.
To clear current setting, repeat procedure.
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