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Comdial Dsu II Digital Telephone System Instructions Manual
Comdial Dsu II Digital Telephone System Instructions Manual
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2.18.5 Supporting The Tracker Paging System The optional Tracker paging system allows you to send alpha/numeric or numeric-only messages to the Tracker Pagers assigned to a station extension number. The type of message that the system delivers is dependent on the Tracker Pager model being used. Tracker’s paging option requires only one connection to the digital telephone system; however, you will need to take several programming steps to make it operational. ·If you use station 10 programming to configure the system, install the Tracker base station to the common equipment cabinet’s COM1 serial data port. Then, after you have completed the installation, take the programming action detailed in Chapter 3, Section 3.17. ·If you use a video display terminal (VDT) to configure the system, you must connect it to the COM1 serial data port andyou must take programming action to enable the Tracker Pager option and enable Tracker Pagers at stations before you actually install the Tracker Pager system.(This is necessary since the Tracker Pager system also uses the COM1 serial data port and there would be no way to program with a VDT if the Tracker Pager system was already installed.) 1. When you finish programming, press CONTROL C for the main menu, and log out from the programming mode. 2. Disconnect the VDT from COM 1. As soon as you do this, the system begins polling COM1 every two seconds and waiting for a response from a Tracker base station. 3. Connect the Tracker Pager system to COM1. As soon as you connect the Tracker base station to COM1, the DSU II system recognizes the Tracker base station’s presence and makes Tracker Pager features available to the system users. NOTE: While the Tracker base station remains connected, the system continues to poll the port every 10 seconds to verify its presence. This means that if you disconnect the Tracker base station to reconnect the VDT, you may have to wait as long as 10 seconds for the system to notice that you have replaced the Tracker base station with a VDT. IMI66–132 DSU II Digital Telephone System 2 – 80 Installing The DSU II Digital Telephone System
Power On/Off SwitchPower-In JackON OFF POWERALARMEXTERNAL TRANSMITTER TELEPHONE EIA RS-232CANTENNA Modular To EIA Adapter With Male DB25 Connector (Supplied In Installation Kit) Kit-supplied Line CordTo Serial Data Port COM 1 Tracker Power Supply dsu262.cdr Connecting The Tracker Base Station DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 81
2.18.6 Supporting DVA Operation Digital voice announcing uses a hardware peripheral device (product code DVA01) connected to a digital station port to play pre-recorded announcements and messages during an in-progress call. The DVA stores the pre-recorded messages in its memory for recall when needed. The DVA derives its operating power from the common equipment cabinet’s digital station port; however, the DVA also provides internal connections for a battery. When installed, this battery powers memory that holds the stored messages should someone disconnect the DVA for some reason. Should you need to replace this battery, use one that meets the following specifications: ·Output-8.4 volts, 100 mAh ·Type-Sealed, rechargeable Ni-Cad battery ·Model-Varta V7/8R or equivalent (Varta Batteries Inc., 300 Executive Blvd., Elmsford NY 10523) To install the DVA device, 1. Position the DVA01 in a convenient location. 2. Connect the DVA01 to a digital station port using an RJ14C-configured standard two-wire line cord. 3. If you need to input pre-recorded messages during programming, use a customer-supplied audio cable terminated with 3.5mm (1/8 inch) phone plug on one end and and appropriate tape recorder mating connector on the other end. 4. Refer to Chapter 4 for details, and program the system for DVA operation. IMI66–132 DSU II Digital Telephone System 2 – 82 Installing The DSU II Digital Telephone System
DVA003 TAPE IN STATION RESETDVA01 PWR IN USE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 CLIP TERMINALS 50 26 1 25{ Typical Station Connector Block Station Jack Pin-Out Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6No Connection No Connection Tip 1 Ring 1 No Connection No Connection 25-Pair Male To Female Cable (Typical) To Common Equipment Cabinet 654321 TI RI R2 T2 GREEN RED FRONT VIEW OF JACK 1 NO CONNECTION 2 NO CONNECTION 3 RI-RED-VOICE 4 TI-GREEN-VOICE 5 NO CONNECTION 6 NO CONNECTION STATION SITE Typical Station Wall Jack Wiring 6 5 41 2 3 Audio Tape Recorder For DSU installations, connect to DVA01s tape in jack. Interconnecting The DVA Device DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 83
2.18.7 Installing The Personal Computer Interface Unit (Projected Availability of this feature is first quarter of 1997) The Personal Computer Interface Unit (PCIU) is a device that you can connect between a digital station port and its proprietary telephone. The PCIU allows telephone users to initiate telephone and voice mail related functions from their personal computer (PC). The PCIU includes Service Provider Interface (SPI) software on computer diskettes. When you install this SPI software on a PC, the PC users can employ their Telephony Applications Programming Interface (TAPI), third-party Microsoft* Windows applications programs to control many useful telephone functions. When you make the Visual Voice Processing (V.V.P.) Visual Call Manager (VCM) software option available, the voice mail system can use the serial data path to the PCIU to send messages to the telephone’s display and to the SPI on the PC. *Microsoft is a registered trademark of Microsoft Corporation, Redmond, Washington Making The PCIU Cable Connections Four cable connections are required to the PCIU-station line cord, digital telephone line cord, PC cable, and power cable. 1. Disconnect the line cord on the digital telephone from the digital station port connector and plug it into the connector labeled PHONE on the PCIU. 2. Connect the supplied serial data cable between the PC’s serial data port (COM port) and the PCIU’s serial port connector. 3. Plug one end of a standard line cord into the connector labeled LINE on the PCIU. Plug the other end of the line cord into the digital station port connector. 4. Plug the transformer attached to one end of the power cable into a 115 VAC electrical wall outlet. Connect the other end of the power cable into the PCIU connector labeled POWER. The green LED on the PCIU will be on to indicate power is being supplied to the PCIU. NOTE: PCIU power loss will create the same symptoms as the disconnection of the PCIU from the digital telephone system. If this occurs, plug the digital telephone directly into a digital station port connector. IMI66–132 DSU II Digital Telephone System 2 – 84 Installing The DSU II Digital Telephone System
Making The PCIU Operational To make the PCIU operational, you need only follow the instructions enclosed with the SPI software, and load it on the user’s PC. There is no programming action required on the DSU II digital telephone system to make the PCIU operational; however, it does require that the software revision be at 2A or later. However, if you use the PCIU with the V.V.P. voice mail system, you must program enable the Visual Voice Mail (VVM) option. Female DB9 Serial Port Connector MUTE SH IFTSPE AKE RINT ERCO MTRNS/ CNFTAP HOLD OPERTUV PRS WXYDEF ABC QZ MNO JKL GHI0879321 # 654 COMDIAL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 CLIP TERMIINALS 50 26 1 25 { 654321 TI RI R2 T2 GREEN RED FRONT VIEW OF JACK 1 NO CONNECTION 2 NO CONNECTION 3 RI-RED-VOICE 4 TI-GREEN-VOICE 5 NO CONNECTION 6 NO CONNECTION Serial PortPhone Line Power Male DB9 Serial Port Connector Supplied Serial Data Cable PCIU115 VAC Outlet Typical Station Conector Block Station Jack Wiring Supplied Two-Wire Line CordPCIU Power SupplyTo System Station Connection Typical PC Typical Proprietary Telephone pciu04.cdr Making The PCIU Cable Connections DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 85
2.18.8 Connecting The Versatile Voice Processing Voice Mail System The Versatile Voice Processing (VVP) voice mail system provides voice mail and automatic attendant features to the DSU II digital telephone system. A Comdial proprietary voice board and proprietary software package installed in a personal computer (PC) provides the VVP feature. A separate publication, which is supplied with the VVP equipment, discusses its installation, programming, and operating details. The information contained below discusses the VVP connections to the DSU II. The VVP requires industry-standard telephone (IST) station ports for its interface to the DSU II. Each VVP voice port requires its own IST interface. To provide the necessary IST interfaces, you must either install a JM008 expansion module (Section 2.14.2) or connect an ATI-D (Section 2.18.2) to the DSU II common equipment cabinet. Remember, one JM008 expansion module provides eight IST ports while each ATI-D provides two. The VVP software uses both voice and signalling paths between the DSU II and the VVP voice processing circuit board. By using an in-band signalling technique, the IST ports handle both of these paths. The efficiency of in-band signalling is dependent upon the availability of idle paths, and busy systems that rely on in-band signalling sometimes slow down. Busy systems work more efficiently when the signalling path is provided through a serial data connection between the VVP’s PC and the DSU II’s common equipment. This arrangement is termed serial integration. You must provide serial integration if VVP includes the optional Visual Voice Mail (VVM) feature or if you are using the PCIU (Section 2.18.7) to provide this feature to a single system telephone. IMI66–132 DSU II Digital Telephone System 2 – 86 Installing The DSU II Digital Telephone System
DSU II Cabinet COM1 and COM2 Serial Data Ports Pin 1 = No Connection Pin 2 = (CTS) Clear to Send Pin 3 = (RD) Receive Data Pin 4 = (TD) Transmit Data Pin 5 = (SG) Signal Ground Pin 6 = No Connection 6 5 4 123 email004.cdr Versatitle Voice Processing Voice Mail Computer Typical Rear View Serial Data Ports 9-Pin and 25-Pin Configurations 5 4 3 2Front View of Jack654321 RD CTS SG } For Serial Integration Connect DSU IIs COM1 or COM2 Serial Data Port To PCs Serial Data Port Typical 625A2 Modular Jack Industry Standard Four-Conductor Modular Line CordTypical modular to EIA adapter wiring shown for reference only. (Viewed from rear of PC) 14 15 16 17 18 19 20 21 22 23 24 25 1 2 3 4 5 6 Front View of JackSG RDTD Connect to matching serial data port on voice mail computer as appropriate RT S 1 2 3 4 5 6 SG RT SRD TD 9-DB to modular 25-DB to modular 4 6 4 6 8 9 8 9 10 11 Front View of Jack TD Voice Board Ports Industry-Standard Four-Conductor Line Cord Connect Voice Board Port To DSU IIs Industry-Standard Telephone Port (Supplied By Either JM008 Expansion Module Or ATI-D Analog Terminal Interface Device) Connecting VVP To The Digital Telephone System DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 87
2.19 FCC Rules And Regulations This electronic key system complies with Federal Communications Commission (FCC) Rules, Part 68. The FCC registration label on the common equipment cabinet contains the FCC registration number, the ringer equivalence number, the model number, and the serial number or production date of the system. Notifying The Telephone Company Unless a telephone operating company provides and installs the system, the telephone operating company which provides the lines must be notified before a connection is made to them. Provide the telephone company with the lines (telephone numbers) involved, the FCC registration number, the ringer equivalence number, the Facilities Interface Code (FIC), the Universal Service Ordering Code (USOC), and the USOC jack required. The FCC registration number and the ringer equivalence number is provided on the label attached to the common equipment. The FIC and USOC information is provided in the equipment’s general specifications found in equipment system manual. The user/installer is required to notify the telephone company when final disconnection of this equipment from the telephone company line occurs. Understanding Telephone Network Compatibility When necessary, the telephone operating company provides information on the maximum number of telephones or ringers that can be connected to one line, as well as any other applicable technical information. The telephone operating company can temporarily discontinue service and make changes which could affect the operation of this equipment. They must, however, provide adequate notice, in writing, of any future equipment changes that would make the system incompatible. Understanding Installation Requirements Connection of the electronic key system to the telephone lines must be through a universal service order code (USOC) outlet jack supplied by the telephone operating company. If the installation site does not have the proper outlet, ask the telephone company business office to install one. The correct outlet jack for this system is either a type RJ21X or type RJ14C. Understanding Party Line And Coin Line Limitations Local telephone company regulations may not permit connections to party lines and coin lines by anyone except the telephone operating company. Troubleshooting The Service Problem If a service problem occurs, first try to determine if the trouble is in the on-site system or in the telephone company equipment. Disconnect all equipment not owned by the telephone company. If this corrects the problem, the faulty equipment must not be reconnected to the telephone line until the problem has been corrected. Any trouble that causes improper operation of the telephone network may require the telephone company to discontinue service to the trouble site after they notify the user of the reason. Authorizing Repairs FCC regulations do not permit repair of customer owned equipment by anyone except the manufacturer, their authorized agent, or others who might be authorized by the FCC. However, routine repairs can be made according to the maintenance instructions in this publication, provided that all FCC restrictions are obeyed. IMI66–132 DSU II Digital Telephone System 2 – 88 Installing The DSU II Digital Telephone System
Recognizing Radio Frequency Interference The electronic key system contains incidental radio frequency generating circuitry and, if not installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area may cause interference to radio and television reception; in which case the user is encouraged to take whatever measures may be required to correct the interference. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the television or radio’s receiving antenna, and/or relocate the DSU, the individual telephone stations, and the radio or TV with respect to each other. If necessary, the user should consult the manufacturer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems.” This booklet is available from the Government Printing Office, Washington D.C. 20402. Stock No. 004-000-00345-4. This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This digital apparatus does not exceed the (Class A) limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le pre’sent appareil nume’rique n’emet pes de bruits radioe’lectriques de’passant les limites applicables aux appareils nume’riques (de la class A) prescrites dans le Re’glement sur le brouillage radioe’lectrique e’dicte’ par le ministe’re des Communications du Canada. CAUTION Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Determining The Ringer Equivalence Number The REN of each line is 0.4B. The FCC requires the installer to determine the total REN for each line, and record it at the equipment. DSU II Digital Telephone System IMI66–132 Installing The DSU II Digital Telephone System 2 – 89