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Comdial Dsu II Digital Telephone System Instructions Manual
Comdial Dsu II Digital Telephone System Instructions Manual
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3.22 The Data Interface Unit The Data Interface Unit (DIU) is a device connected to a digital station port. The DIU provides connection for a digital multiline telephone and another device such as an Industry standard telephone (IST), FAX, or modem. The DIU switches the voice path from the DSU to either the digital telephone or the IST telephone by pressing a button on the digital telephone. When the DIU is in the digital mode, the digital telephone will function fully and the IST telephone will not function at all. When the DIU is in the IST mode, the IST functions fully and the digital telephone will not have a voice path; however, the digital telephone will continue to receive LED and LCD messages and send certain button messages. The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the feature code for any desired configuration. Enter the base level with the following procedure: press INTERCOMthen dialS#746S. When you want to end the programming, press theSPEAKERbutton to end the programming procedure and return the system to normal operation. 3.22.1 Programming Data Buttons Description:After you install a data interface unit, you must program a data button on the multiline telephone connected to the DIU. To Program:1. Dial56for button mapping.“BUTTON MAPPING” 2. Dial18for data button.“ASSIGN DATA” 3. Select button to be programmed with data button —pressA1–A14,B1–B10 4. Select station ports to be programmed for station 10–57, dial10–57or pressC10–C57. 5. DialSfor next data button assignment —OR— DialSSfor next button mapping feature —OR— DialSSSfor next configuration mode. IMI66–132 DSU II Digital Telephone System 3 – 160 Programming The DSU II System
3.22.2 Remote Data Station Description:Use this procedure to program the system to allow remote control of a DIU from one or more multiline digital telephones assigned to other station ports. Remote commands are blocked when the station is busy with a call. To Program:1. Dial53for station features.“STA. FEATURES” 2. Dial39for data station.“DATA STATION” 3. Enter data station number. 4. Select station ports to be programmed —for station 10–57, dial10–57or pressC10–C57. 5. DialSfor next station feature, —OR— DialSSfor next configuration mode. 3.22.3 Creating Data Security Groups Description:When using several DIUs, you can set up one through three data security groups. Use a security group to prevent callers outside your group from accessing IST devices, such as personal computers, within your group. Any number of stations can be put into one group. Station to station calls can still be made. By default, all stations are assigned to data security group 0 (no security group). To Program:1. Dial53for station features.“STA. FEATURES” 2. Dial40for data group.“DATA GROUP” 3. Dial1–3for data group 1–3 or dial0for none. 4. Select station ports to be programmed —for station 10–57, dial10–57or pressC10–C57. 5. DialSfor next data group assignment —OR— DialSSfor next station feature —OR— DialSSSfor next configuration mode. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 161
3.23 Caller ID Service Support When you subscribe to Caller ID service, the central office sends Caller ID data over the lines. After the Caller ID device deciphers the data, it is displayed on a system LCD speakerphone. You must program lines and stations for Caller ID service. NOTE:A lighted LED next to the programming button for the selection indicates the current configuration. When a single button provides a toggle (on/off) action, the lighted LED indicates the active feature. Since the station receives Caller ID data between the first and second rings, you can arrange for the first ring on Caller ID lines to be either audible or silent. Selecting the silent option ensures that the Caller ID data is displayed prior to ringing, eliminating the loss of Caller ID data to premature answering. A station user may automatically retrieve and dial the last Caller ID number displayed at his or her station by using a “SAVE” button assigned to the station. CAUTION Seven-, eight-, and 11-digit numbers are always dialable while 10-digit numbers must be transformed by the system before they are dialable. To arrange for the system to transform a 10-digit number into dialable format you must use the VDT programming method to program the local area code and 6-digit area/office codes into the system’s memory. You can not do this from station 10 or 12. All Caller ID features require that the customer-supplied Caller ID interface (product code CID08) deliver its data to the system’s RS232 data port B. You must configure this port to match the output of the decoder device. The recommended configuration is 9600 baud, with eight data bits and one stop bit. The system provides Caller ID information as part of the SMDR printout. An example of this appears below. IMI66–132 DSU II Digital Telephone System 3 – 162 Programming The DSU II System
Caller ID Information On SMDR Printout Call # Station # Line # Date TimeCall lengthAnswer TimeCalled or Calling #Call Cost 1 1000 12 10/15/92 04:38 0.1123456789 0123456$ 0.51 2 123 10/15/92 00:56 0.2 5551212 3 1 10/15/92 00:56 NOANS .2 /5551234 4 10 1 10/15/92 00:56 0.1 .1 /5551234 5 4 10/15/92 01:00 NOANS .2 6 10 4 10/15/92 01:00 0.1 .0 7 10 1(D) 10/15/92 04:23 0.2 .1 /5556789 $ 0.00 8 10 1(D) 10/15/92 04:19 0.2 .1 $ 0.00 (1) outgoing call (5) unanswered incoming call, without Caller ID (2) outgoing call (6) answered incoming call, without Caller ID (3) unanswered incoming call, with Caller ID (7) answered incoming DISD call, with Caller ID (4) answered incoming call, with Caller ID (8) unanswered incoming DISD call, without Caller ID If SMDR printout is not already turned on (default), turn it on as follows: 1. PressITCMand dialS#746S. 2. Dial772.“SMDR PRINT XXX” 3. Dial1to enable printout.“SMDR PRINT ON” 4. DialSSfor configuration mode orSPEAKERto quit. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 163
As an option, you can arrange for the system to provide Caller ID data distribution through the RS232 data port B to a personal computer (PC) just as it supplies SMDA data to a data printer. This data consists of four special-purpose messages and is in the ASCII format suitable for use with PC-based application programs. The messages are as follows: Typical Message 1—sent out as soon as Caller ID data arrives from the CO Message ID and Identifier (3 bytes)Line No. (2 bytes)Caller ID Data (15 bytes)End of Message (2 bytes) 3E 3C 31 30 35 31 2D 38 30 34 2D 39 37 38 2D 32 32 30 30 20 0D 0A > < 1 0 1 1—804—978— 22 00 CRLF Typical Message 2—sent when a ringing line with CID is answered or retrieved from hold. Message ID and Identifier (3 bytes)Line No. (2 bytes)Station No. (2 bytes)End of Message (2 bytes) 3E 3C 32 31 32 31 30 0D 0A >
3.23.1 Assigning Caller ID Lines(required programming) Description:Programs lines to receive Caller ID service. To Program:1. Dial47.“CALLER ID LINES” 2. Select line ports (LED On = Selected) Line Port 1–14 = Dial01–14orA1–A14 Line Port 15, 16 = Dial15,16or pressB1,B2 Line Port 17–24 = Dial17–24or pressHOLD and then pressA1–A8. 3. PressSfor configuration mode. 3.23.2 Assigning Caller ID Stations(required programming) Description:Programs stations to receive Caller ID information. To Program:1. Dial53.“STATION FEATURES” 2. Dial36.“CALLER ID STA.” 3. Select station ports. (LED On = Selected) —Station 10–57 = Dial10–57or pressC10–C57. 4. PressSSfor configuration mode. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 165
3.23.3 Configuring COM 2 Serial Data Port(required programming) Description:If the COM 2 serial data port is not currrently set at its default values (9600 baud, 8 data bits, and 1 stop bit) program that port to have those values so that it will receive Caller ID data. To Program:1. Dial15.“BAUD RATE” 2. Dial2for COM 2. 3. PressA10for 9600 baud.“W nD nS 9600 4. Dial11or pressA14for 8 data bits and 1 stop bit.“W 8D 1S ZZZZZ” 5. DialSSfor configuration mode. 3.23.4 Setting The Audible First Ring Feature(optional programming) Description:Turns on the Audible First Ring feature for the system. To Program:1. Dial17.“SYSTEM FEATURES” 2. Dial01.“CID FIRST RING” 3. Dial1to enable the audible first ring (LED on) —OR— Dial2to silence the first ring on Caller ID lines. 4. PressSSfor configuration mode. IMI66–132 DSU II Digital Telephone System 3 – 166 Programming The DSU II System
3.23.5 Setting The Caller ID Distribution(optional programming) Description:Sends Caller ID information to data port B for access by a PC. To Program:1. Dial17.“SYSTEM FEATURES” 2. Dial02.“CID DISTRIBUTION” 3. Dial1to enable Caller ID distribution (LED on) —OR— Dial2to disable Caller ID distribution. 4. PressSSfor configuration mode. 3.23.6 Assigning A “SAVE” Button(optional programming) Description:Selects a “SAVE” button to display and redial the most recent Caller ID number received at a station. To Program:1. Dial56.“BUTTON MAPPING” 2. Dial08.“ASSIGN SAVE” 3. Select button to be programmed —pressA1–A14,B1–B10. 4. Select station ports to have SAVE button (LED On = Assigned) —station 10–57 = Dial10–57or pressC10–C57. 5. PressSSSfor configuration mode. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 167
System Records 4.1 Programming Password Records .............................................................4–3 4.2 System Configuration Records .................................................................4–3 4.3 Recording The Line Configurations.......................................................4–11 4.4 Recording The Station Configurations ..................................................4–13 4.5 Recording The Account Code Configurations ......................................4–19 4.6 Recording The Industry-Standard Telephone Configurations ...........4–21 4.7 Direct Department Calling Records .......................................................4–22 4.8 Direct Inward Station Dialing (DISD) Records ....................................4–23 4.9 Recording The Voice Mail Interface Configurations ...........................4–24 4.10 Recording The Integrated Call Costing Configurations ......................4–27 4.11 Station Message Detail Accounting/Reporting Records .......................4–32 4.12 Recording The Specialized Route Access Configurations ....................4–33 4.13 Recording Toll Restriction Table Configurations.................................4–37 4.13.1 Toll Restriction Tables—continued......................................................4–38 4.13.2 Toll Restriction Tables—Line Assignments ........................................4–40 4.13.3 Toll Restriction Assignments ...............................................................4–41 4 DSU II Digital Telephone System IMI66–132 Recording The System Settings 4 – 1
4.14 Caller ID Service Support Configuration Chart...................................4–42 4.15 Tracker Paging System Records.............................................................4–44 4.16 DigitalVoice Announcing Records..........................................................4–45 4.17 Data Interface Unit Records ...................................................................4–48 4.18 Overlay For The 7700S Telephone .........................................................4–49 4.19 Overlay For The 7714X And 7714S Telephones ...................................4–51 4.20 Overlay For The 7714X, 7714S, And 7700S Telephones ......................4–53 4.21 Overlay For The 8024S And 8124 Telephones ......................................4–55 4.22 Overlay For The 8012S And 8112S Telephones ....................................4–57 4.23 Overlay For The DD32X-xx ....................................................................4–59 4.24 Overlay For The IB64X ...........................................................................4–61 4.25 Overlay For Impression Telephone ........................................................4–63 4.26 Over For Impression DSS/BLF Console ................................................4–65 IMI66–132 DSU II Digital Telephone System 4 – 2 Recording The System Settings