Comdial Dsu II Digital Telephone System Instructions Manual

							3.17 Specialized Route Access (SRA)
The SRA feature allows the system to select a line group based on the digits the user has dialed. By doing
this, it matches calls with their ideal routes. The feature provides a table-driven routing scheme where the
numbers the users dial cause the system to chose a line group after comparing the dialed number with
entries in an office code table, and area code table or, four special area code tables.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
CAUTION
You can only program the SRA feature from the VDT and not from station 10.
Line group dialing codes 81, 82, and 83 do not provide access to the SRA feature, but they could provide
a means of bypassing SRA, allowing users access to line groups outside of the specialized routing
process. To ensure that the system routes all calls through SRA, use the feature inhibit programming
procedure described in section 3.14.4 to inhibit dialing codes 81, 82, 83.
The first step in the VDT programming sequence is to enter password. Do this by typingIS746S. Once
in the programming mode, type a selection number from the main menu and follow the screen prompts to
complete your programming requirements.
3.17.1 Enable The SRA Feature
Description:When you enable the SRA feature, you must first clear all assigned prime line, idle line
preference, and direct line appearance to inhibit all direct line access for the system
stations, and you must assign lines to the line groups the system will use.
To Program:1. TypeIS746Sand pressRETURN.
2. From the main menu, type1and pressRETURNfor system COS menu.
3. From the system COS menu, type16for specialized route access menu
and pressRETURN.
4. From specialized route access menu, type1for SRA feature
and pressRETURN.
5. Type1to enable or type0to disable SRA feature and pressRETURN.
6. To return to the main menu, press and holdCTRLand typeC.
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							3.17.2 Enable SRA Office Code And Area Code Tables
Description:The office code table matches a dialed office code with one of the office codes that you
have entered in the table, and routes the call over the line group that you have entered for
that office code. The area code table matches a dialed area code with one of the area
codes that you have entered in the table, and routes the call over the line group that you
have entered for that area code.
NOTE: When programming the tables, note that all table entries are defaulted to line
group 1; therefore, to minimize programming effort, assign area/office codes
with the fewest entries to line groups 2 through 4. For example: if you are
entering area codes 200 through 299 and codes 200 through 209 requires one
line group while codes 210 through 299 requires another line group, leave
line group 1 assigned to the larger quantity of entries that require the most
programming effort (210-299) and reprogram the line group for the smaller
quantity of entries.
Office Code Table
To Program:1. TypeIS746Sand pressRETURN.
2. From the main menu, type1and pressRETURNfor system COS menu.
3. From the system COS menu, type16for specialized route access menu
and pressRETURN.
4. From specialized route access menu, type2for office code table menu
and pressRETURN.
5. Type1–4for line group to match office codes and pressRETURN.
6. Type office code(s) for routing over programmed group number
and pressRETURN.
(type
nnn ornnn,nnn,nnn,nnn for one code or several codes) or typeALLto assign
every office code from 000 through 999).
7. To return to the main menu, press and holdCTRLand typeC.
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							Area Code Table
To program:1. TypeIS746Sand pressRETURN.
2. From the main menu, type1and pressRETURNfor system COS menu.
3. From the system COS menu, type16for specialized route access menu
and pressRETURN.
4. From specialized route access menu, type3for area code table menu
and pressRETURN.
5. Type1–4for line group to match area codes and pressRETURN.
6. Type area code(s) for routing over programmed group number and pressRETURN.
(type nnn or nnn,nnn,nnn,nnn for one code or several codes or typeALLto assign
every area code from 000 through 999).
7. To return to the main menu, press and holdCTRLand typeC.
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							3.17.3 Enable Special SRA Area Code Tables
Description:The four special area code tables must first match a dialed area code and then match the
dialed office code with office code entries in the matched table. With a complete match
found, the system routes the call over the line group that you have assigned to the
matched office code in the matched special area code table.
NOTE: When programming the special area code tables, note that all office code
entries are defaulted to line group 1; therefore, to minimize programming
effort, assign those codes with the fewest entries to line groups 2 through 4.
For example: if you are programming for code entries 200 through 299, and
codes 000 through 209 requires one line group while codes 210 through 299
requires another line group, leave line group 1 assigned to the larger quantity
of entries that require the most programming effort (210-299)and reprogram
the line group for the smaller quantity of entries.
Assigning the Special Area Codes
To Program:To assign the special area codes to the four tables,
1. TypeIS746Sand pressRETURN.
2. From the main menu, type1and pressRETURNfor system COS menu.
3. From the system COS menu, type16for specialized route access menu
and pressRETURN.
4. From specialized route access menu, type6to assign area code to special table
and pressRETURN.
5. Type1–4to choose special table 1–4 and pressRETURN.
6. Type specific area code for table and pressRETURN.
7. Repeat steps 4 through 5 for each remaining special table and pressRETURN.
8. To clear the special area code tables if needed
—type7and pressRETURN
—type1–4for table 1–4
—pressRETURN, and repeat as necessary.
9. Return to the system COS menu.
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							Assigning line groups to the special office code entries,
To Program:1. From the system COS menu, type16for specialized route access menu and press
RETURN.
2. From specialized route access menu, type4for special area code table menu
and pressRETURN.
3. Type1–4for special table 1–4 and pressRETURN.
4. Type1–4to choose line group 1–4 and pressRETURN.
5. Type all office code(s) that require call routing over the line group that you set in step
4, and pressRETURN(type
nnn ornnn,nnn,nnn,nnn for one code or several codes
or typeALLto assign every office code from 000 through 999).
6. Type4and repeat steps 3 through 5 to add additional line groups to office codes in
the same table or to program the next special area code table.
7. To return to the main menu, press and holdCTRLand typeC.
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							3.17.4 Insert Digits For SRA
Description:You may program the system, on a per line group basis, to insert up to 8 digits before a
dialed number. This feature is useful if the dialed number must match a specific format
for the group being used. You may insert numbers 0–9,S, #, or P for pause.
To Program:1. TypeIS746Sand pressRETURN.
2. From the main menu, type1and pressRETURNfor system COS menu.
3. From the system COS menu, type16for specialized route access menu
and pressRETURN.
4. Type8for assign insert digit menu and pressRETURN.
5. Type1–4for line group number and pressRETURN.
6. Type SRA insert digits. (You may use a maximum of 8 digits. Digits may include
0–9,S, #, and P for pause.)
PressRETURN.
7. Repeat steps 4–6 to assign insert digits for each line group.
8. To clear the insert digits if needed
—type9and pressRETURN
—type1–4for line group number and pressRETURNand repeat as necessary.
9. To return to the main menu, press and holdCTRLand typeC.
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							3.17.5 SRA Overflow Line Group
Description:You can assign an overflow line group that the system can route calls over when no lines
are free in the line group assigned to the matching entry; otherwise, the system will return
busy tone to the caller when this condition exists.
NOTE: If you arrange for the system to insert digits on a particular line group, an
overflow group will take on the characteristics of the line group that is rolling
over to it including the insert digits.
To Program:1. TypeIS746Sand pressRETURN.
2. From the main menu, type1and pressRETURNfor system COS menu.
3. From the system COS menu, type16for specialized route access menu and press
RETURN.
4. From specialized route access menu, type5for overflow line group and press
RETURN.
5. Type1–4for line group 1–4 or0for no line group. PressRETURN.
6. To return to the main menu, press and holdCTRLand typeC.
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							3.17.6 SRA Wait Time
Description:Once a caller begins to dial digits, he or she has a certain period of time in which to dial
each new digit. After the caller has stopped dialing digits and the end of the time-out
period has occurred, the system analyzes the dialed digits and routes the call by following
the table-driven routing scheme. Use this procedure to select the SRA wait time.
To Program:1. TypeIS746Sand pressRETURN.
2. From the main menu, type1and pressRETURNfor system COS menu.
3. From the system COS menu, type16for specialized route access menu and press
RETURN.
4. Type10for assign SRA wait time menu and pressRETURN.
5. Type2,3,or4for 2, 3, or 4 seconds and pressRETURN.
6. To return to the main menu, press and holdCTRLand typeC.
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							3.18 Station Message Detail
Accounting/Reporting (SMDA/SMDR)
The system produces five different call cost reports for printing:
1. Detailed report of all stations.
2. Detailed report of all accounts.
3. Trunk summary report.
4. Department summary report.
5. All records.
The system generates reports automatically for printing whenever it detects that its records storage area is
95 percent full. You can use class of service programming to choose the reports that you want the system
to generate. It generates the reports for printing in the order that you selected and at a certain time each
day. You can also take programming action that causes the system to delete all printed records except for
those it collects during the printing operation. It stores these records for later printing.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level.  Once in this mode, you can dial the
feature code for any desired configuration.  Enter the base level with the following procedure:
pressINTERCOMthen dialS# 746S. When you want to end the programming, press the
SPEAKERbutton to end the programming procedure and return the system to normal operation.
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							3.18.1 SMDA Department Numbers
Description:Use this programming feature to define different SMDA department numbers
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial04to define department numbers.“SMDA DEPARTMENTS”
3. Dial1–8for department 1–8.“DEPT X”
4. Dial0000–9999for department number.“DEPT X YYYY”
5. DialSfor next department, and repeat steps 3–7 until all departments are numbered.
6. DialSSfor next SMDA feature.
7. DialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
3.18.2 SMDA Station Assignment
Description:Assign stations to the departments so that SMDA call cost reports will only include
information concerning that specific station arrangement.
To Program:1. Dial53.“STATION FEATURES”
2. Dial22.“SMDA DEPARTMENTS”
3. Dial0for no SMDA department“DEPARTMENT 0”
—OR—
dial1–8for dept 1–8.“DEPARTMENT X”
4. Select stations for SMDA department (LED On = Selected)
—Station10–57 =Dial10–57or pressC10–C57.
5. DialSfor additional department/station assignments
—OR—
dialSSfor next station feature
—OR—
dialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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