Comdial Dsu II Digital Telephone System Instructions Manual

							3.14.6 Positive Disconnect Supervision
Description:When a voice mail station is on line with an outside caller and the caller hangs up, the
CO may send a positive disconnect signal to the DSU II. You can enable the positive
disconnect supervision feature on a per-line basis. If you enable positive disconnect
supervision, when the system receives the CO’s positive disconnect signal the system
tells the voice mail equipment to hang up.
To Program:1. Dial48.“DIS. SUPERVISION”
2. Select line ports for disconnect supervision (LED On = lines selected to receive
tables).
—Line port 1–14 = Dial01–04or pressA1–A14.
—Line port 15, 16 = Dial15,16or pressB1,B2.
—Line port 17–24 = Dial17–24or pressHOLDthen pressA1–A8.
3. DialSfor configuration mode.
3.14.7 Voice Mail Pause
Description:Some voice mail systems allow you to program a pause before they dial an extension
number. You can program the digital telephone system to pause before receiving digits
from a voice mail system. This capability allows the digital telephone system to match
the voice mail system’s pause. If the voice mail system does not pause before dialing an
extension number, you must disable the fixed one second pause in the digital telephone
system.
To Program:1. PressITCMS#746S.“CONFIG. MODE”
2. Dial17.“SYSTEM FEATURES”
3. Dial13.“VM PAUSE XXX”
4. PressA1to toggle between VM pause on
and VM pause off (LED on = pause on).
5. Dial1for VM pause on.“VM PAUSE ON”
6. Dial2for VM pause off.“VM PAUSE OFF”
7. PressSfor further system features.
8. PressSSfor configuration mode.
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							3.15 Versatile Voice Processing
The digital telephone system supports the Versatile Voice Processing (V.V.P.) voice mail system. In
addition to the programming requirements detailed in Section 3.14, the following sections detail specific
procedures for programming the system to support the V.V.P. voice processing system.
3.15.1 Using The Tracker Paging System With Versatile Voice Processing
Description:The Tracker is available for use with the DSU II digital telephone system. To make
effective use of a Tracker paging system used in conjuction with the V.V.P. voice mail
system, program two mail boxes for each person using a Tracker. The second mail box
will be used to park the caller and track the called person. When a caller selects toPress
3 for other options,V.V.P. will place the call in a Park Orbit while paging the called
party.
NOTE: If the V.V.P. system includes the Visual Voice Mail option (Section 3.15.5), you can not use
Tracker and VVM at the same time since they both use the COM 1 serial data port.
Standard Mail Box
To Program:1. Leave the Pager Number field blank.
2. Set the Pager Type to Name
3. In theIf caller chooses other optionsfield, selectGo to box.
4. In the Box field enter a box number that is defined as a paging box.
Paging Mail Box
To Program:Set the following parameters for the paging mail box.
1. Define this box number so that the system can link it to the person’s regular mail box
but do not choose a number that is another extension or mail box. For example,
preceed the mail box number with a7for all pager boxes.
2. SelectBlindTransfer Type.
3. EnterT01plus the actual mail box number forTransfer To,
4. Record a name for this box such as,Tracker for Joe SmithorPaging Joe Smith.
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							3.15.2 Using Tracker For Message Notification
Description:You can program the Tracker to notify mail box users when they have new messages.
To Program:In theMessage Deliveryfield for all mail box owners with  a Tracker, enter the following
code:,T01,X
3.15.3 Transferring Callers To Voice Mail
Description:You can program aTransfer To Voice Mailbutton to automate the process of transferring
a caller to a mail box. Use this button in conjuction with a DSS or a mail box extension
number followed by a2.
To Program:1. PressINTERCOMSS1.
2. Press the button to which you wish to assign this feature.
3. Press6followed by the first voice mail port station number.
4. PressSPEAKERto exit.
3.15.4 Auto Station Logon
Description:You can program a button to automatically connect a mail box owner to his or her mail
box.
To Program:1. PressINTERCOMSS1.
2. Press the button to which you wish to assign this feature.
3. PressINTERCOM.
4. Press#.
5. Enter the mail box number.
6. PressSPEAKERto exit.
The Auto Station Logon button will take the mail box owner to the mail box password prompt. The
following entries must be added to the TRANS.TXT file for this feature to work properly:
9#XX=#,,,,,XX
#XX=#,,,,,XX
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							3.15.5 Visual Voice Mail Support
Description:Visual Voice mail (VVM) support provides proprietarty, two-line display LCD
speakerphone stations with visual messages and interactive buttons. This message and
button functionality enhances the station’s use with V.V.P. voice mail equipment.
NOTE: If the V.V.P. system includes the Visual Voice Mail option, you can not use Tracker and
VVM at the same time since they both use the COM 1 serial data port.
To Program:1. Dial17.“SYSTEM FEATURES”
2. Dial12.“VMM XXXXXXX”
3. Dial code to enable or disable:
—Dial1to enable.“VMM ENABLED”
—Dial2to disable.“VMM DISABLED”
—OR—
4. PressA1to toggle between enable and disable.
5. PressSfor system features.
6. PressSSfor configuration mode.
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							3.16 Integrated Call Costing
Call costing provides a means of establishing costing that the system can apply to outside calls made from
system telephones. Call costing computes charges for a call after it is completed. It does not restrict
dialing as toll restriction does. The system provides several ways of establishing call costing that are as
follows:
·exception tables for local and long distance calls,
·office code band tables for local calls,
·zone call band tables for long distance calls,
·area code band tables for long distance calls,
·call rate tables for local and long distance calls.
With this range of costing methods, it is possible to apply reasonable rates for the entire country. The
system applies call costing to a dialed number as described below. Refer toSection 3.16.1for an
illustration of the call costing process.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the
feature code for any desired configuration. Enter the base level with the following procedure:
pressINTERCOMthen dialS# 746S. When you want to end the programming, press theSPEAKER
button to end the programming procedure and return the system to normal operation.
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							3.16.1 Call Costing Flow Diagram Examples
Call Costing Flow Diagram
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							Example A For Local Dialing Sequence(201-nnnn)
For this example, assume that you have installed the digital telephone system in a location where callers
have an opportunity to dial number combinations that contain a common sequence in both the area and
office code.
The illustrated sequence is a local call (less than 10 digits) and 201 is the office code. Program call rate 18
to cost calls of this sequence. Also program the office code band table by assigning office code 201 into
band one. Note that the band tables accept unlimited entries.
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							Example B For Long Distance With Office Code Dialing Sequence(1-201-201-nnnn)
The illustrated sequence is a long distance call (more than 10 digits) with 201 as both the area code and
the office code. Program call rate table 25 to cost calls of this sequence. Also, program the zone call band
table by adding office code 201 to area code 201 in band one. Add any other office codes (for example
478) to area code 201 in band one as required.
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							Example C For Long Distance Dialing Sequence(1-201-nnn-nnnn)
This illustrated sequence is a long distance call (more than 10 digits) with 201 as the area code. Program
call rate table 11 to cost calls in this sequence. Also, program the area code band table by adding area
code 201 to band one.
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							Example D For Exception Dialing Sequence(nnn-nnnn, 1-nnn-nnnn)
Program call rate table one to cost calls that do not match any other programmed call rate table.
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