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Comdial Dsu II Digital Telephone System Instructions Manual
Comdial Dsu II Digital Telephone System Instructions Manual
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This makes the button designations match the A and B designations called for in this system programming manual. When button mapping using a telephone different from the telephones being programmed (cross-model button mapping), you may need either a programming overlay or Table 3–1 depending on the type of telephone installed at the programming port. If all system telephones are the same type, when you press a button at the programming station, you select the same button on the telephone that you are mapping. No overlay or conversion chart is needed. When you mix telephones on the same system and you are cross-model button mapping, you will need either an overlay or the conversion chart. The overlay works best when you are using anImpacttelephone to button map an Impression or DigiTech telephone. The chart is more convenient when you are using a DigiTech or Impression telephone to button map anImpact telephone. In either case, when you map a line to a selected button, it is best if you choose the line by dialing its code rather than by pressing a button on the programming station to represent it. To choose lines 1 through 24, you must dial01through024. The following examples explain when you need to use conversions. ·To select buttonL21for reprogramming on anImpacttelephone using anotherImpact telephone at station 10 for programming, press buttonL21on the station 10 telephone. (No conversion is required in this example.) ·To select buttonB5for reprogramming on an Impression or DigiTech telephone while using anImpacttelephone for programming, press the button designated asB5by the programming overlay on theImpacttelephone at station 10 (this is actually L21 but the overlay did the conversion for you). ·To select buttonL21for reprogramming on anImpacttelephone while using an Impression or DigiTech telephone for programming, press buttonB5on the Impression or DigiTech telephone at station 10. (You use the conversion chart to convert the B5 button to an L21 button.) IMI66–132 DSU II Digital Telephone System 3 – 10 Programming The DSU II System
3.2.4 Using A VDT To Program The System You can perform class of service programming using a Video Display Terminal (VDT) with an RS-232 compatible, serial interface. (You can use a personal computer running a communications software program in place of the VDT if you wish.) VDT programming is completely menu driven and easy to follow. It is arranged somewhat differently from station port programming categories to facilitate menu usage. 3.2.5 Using Block Programming You can program a group of lines or stations to have the same configuration as one that you have already programmed. This block programming feature eliminates the need to individually program every line or station that requires the same configuration. 3.2.6 Master Clearing The System After you have completely installed a telephone system for the first time or if a system that you previously installed has been turned off and placed out of service for a period of time (several weeks, for example), perform a master clear programming procedure before placing it into service. If you plan to perform a master clear procedure, perform it first before performing any other programming procedure. The master clear procedure clears all memory locations of any unwanted data that may be stored there. Master clearing also clears any previously programmed data, such as autodial numbers and defaults all class-of-service conditions. Therefore, never perform a master clear procedure on an existing installed system unless data loss and COS default are acceptable. Refer to the information provided in the procedure titled Master Clear for programming details. 3.2.7 Using Programming Overlays The literature package with the system includes a programming overlay for use in identifying the buttons required for programming. The overlay fits over the buttons of the programming station. A full size copy of available programming overlays is also included at the end of Chapter 4. The overlays correspond to the programming steps listed for each feature, so when you are directed to press B1, for example, the overlay details which button is B1 for your telephone. If you are programming the system from a VDT, it is best to allow the telephones to identify themselves to the system before you button map them. When you do this, the VDT presents the proper button designations in its prompt and you will not need an overlay or conversion chart. The system queries you to designate the telephone type for unoccupied station ports. Upon your response, the system presents the proper button designations in the prompts for these ports. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 11
3.3 Master Clearing and Defaulting The System You can return the entire programming configuration to the factory settings using the master clear procedure. You can also return the individual system, line, and station class of service configurations to their factory settings using the system, line, and station default procedures. The operating parameters and class of service values provided by the factory settings will provide satisfactory performance in a broad range of site applications. CAUTION Not only does the master clear procedure return ALL programmed variables to a known state of operation it also clears all currently stored autodial and speed dial numbers. 3.3.1 Master Clearing The System Description:Returns entire system configuration to factory settings and clears all stored auto and speed dial numbers. To Program:1. PressINTERCOM, dialS# 746S.“CONFIG. MODE” 2. Dial90.“MASTER CLEAR” 3. Dial5 1 6 8 4to clear the entire system. System returns to normal operation mode automatically. 3.3.2 Defaulting The System Description:Returns the system configuration features to factory settings. To Program:1. PressINTERCOM, dialS# 746S.“CONFIG. MODE” 2. Dial10.“SYSTEM DEFAULT” 3. Press#to default system features. System returns to configuration mode automatically. 3.3.3 Defaulting The Lines DescriptionReturns the line configuration features to factory settings. To Program:1. PressINTERCOM, dialS# 746S.“CONFIG. MODE” 2. Dial30.“LINE DEFAULT” 3. Press#to default line features. System returns to configuration mode automatically. IMI66–132 DSU II Digital Telephone System 3 – 12 Programming The DSU II System
3.3.4 Defaulting The Stations Description:Returns the station configuration features to factory settings. To Program:1. PressINTERCOM,dialS# 746S.“CONFIG. MODE” 2. Dial50.“STATION DEFAULT” 3. Dial00to default station ports system-wide —OR— select individual station port to be defaulted: — Station 10–57 = Dial 10–57. 4. DialSfor next station to default —OR— dialSSfor configuration mode orSPEAKERto quit. 3.3.5 Defaulting The Button Assignments Description:Returns the button mapping of individual stations to its factory setting. To Program:1. PressINTERCOM, dialS# 746S.“CONFIG. MODE” 2. Dial56. “BUTTON MAPPING” 3. Dial01.“BUTTON DEFAULT” 4. Select station ports to be defaulted —Station 10–57 = Dial10– 57. 5. DialSfor next button mapping feature —OR— dialSSfor configuration mode orSPEAKERto quit. 3.3.6 Defaulting The Toll Restriction Tables Description:The system defaults two toll restriction tables with preprogrammed values and assigns them to the lines. You need only to assign them the stations to put them into effect. The preprogrammed values are as follows: Table 1 (deny)Table 2 (allow) Entry 1 = 1 Entry 1= 1800 Entry 2 = 976 Entry 2 = 911 Entry 3 = 411 Entry 4 = 0 These values will provide satisfactory system performance in a broad range of site applications; however, they can be changed as needed to meet different toll restriction needs. To Program:1. Dial70“DEFAULT TOLL” 2. Press # to default toll tables 3. DialSfor configuration mode orSPEAKERto quit. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 13
3.3.7 Programming Password Protection Description:The system provides two different entry levels for programming and allows for a different password for each entry. You must use the VDT programming method to change them as needed to provide security against unauthorized program entries. The two programming entry levels are the installer level and the administrator level. You enter the installer level, using the installer password, to perform all programming functions including major changes such as master clearing or line type programming. Administrators enter the administrator level, using the administrator password, to perform most programming functions except those major changes just mentioned. You can make the two passwords different to limit access to either programming level to only certain special or authorized people. Additionally, you can construct a password that will prevent all COS programming entry from station 10. Default Passwords The default passwords are detailed in the following list: VDT Installer ISnnnS(nnn = 746) VDT Administrator ISnnnS(nnn = 236) Station 10 Installer INTERCOMS#nnnS(nnn = 746) Station 10 Administrator INTERCOMS#nnnS(nnn = 236) Customized Passwords Customized passwords can be alpha-numeric or numeric only (no spaces allowed) and must contain six characters. To retain the ability to enter programming from station 10, you must maintain the ISnnnSformat in the VDT password and you must enter only numbers in the nnn entry; however, you must not enter a zero for the leadingn. Once you customize a password, it remains customized and you must use the new password to gain entry into the system for future programming tasks. Neither default nor master clear will erase the customized password. It is very important that you keep a hard copy of the customized password since it provides the only entry to system COS programming through either the VDT or station 10. If no one can remember the customized password, Comdial’s Technical Services Department can provide emergency entrybut it charges a fee for this service. Otherwise, you must disconnect all AC power and any battery back-up equipment, wait an extended period of time (up to several weeks) for the internal memory protection to completely discharge, and reprogram the system using the default password to gain entry. NOTE:Password protection programming is a Video Display Terminal feature only. You can not customize a password using station 10 programming entry. IMI66–132 DSU II Digital Telephone System 3 – 14 Programming The DSU II System
To Program:1. From keyboard, type IS746Sfor the programming mode. 2. From main COS programming menu, —type6to change installer password —OR— —type7to change administrator password and pressRETURN. 3. At menu prompt, type customized password using any six alpha-numeric or numeric only characters. NOTE:To retain the ability to enter programming from station 10, you must maintain theISnnnSformat in the VDT password and you must enter only numbers in the nnn entry; however, you must not enter a zero for the leading n. 4. As directed by next menu prompt, repeat step 3 to ensure that you entered correct code. 5. When finished, return to main menu and log out of programming. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 15
3.4 System Features Configuring the system means that you are setting the parameters that will be true system-wide. You should make a record in Chapter 4 of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later. NOTE:A lighted LED next to the programming button for the selection indicates the current configuration. When a single button provides a toggle (on/off) action, the lighted LED indicates the active feature. The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the feature code for any desired configuration. Enter the base level with the following procedure: pressINTERCOMthen dialS# 746S. When you want to end the programming, press theSPEAKER button to end the programming procedure and return the system to normal operation. 3.4.1 Automatic Station Relocation Description:With this feature, the system will automatically recognize a particular station should that station be re-located to a different station port. The system will supply the same COS parameters at this new port as was programmed for the station at the original port. This feature allows users to relocate their telephone from one station port location to another yet retain their original telephone features. NOTE:If you turn this feature on, be sure to make the station users understand that their telephone parameters could change if they trade telephones from port to port. If you want automatic relocation to take place, do nothing and wait for the light to turn off on its own, or press theHOLDbutton to immediately accept the relocation. If you do not want automatic relocation to take place, press the#button while the message waiting light is flashing. To Program:1. Dial27.“AUTO STA RELOCAT” 2. PressA1to toggle between enable and disable (LED On = Enable) —OR— dial1to Enable (A1 LED On) dial2to Disable. 3. DialSfor configuration mode. To change setting, repeat procedure and make opposite selection. IMI66–132 DSU II Digital Telephone System 3 – 16 Programming The DSU II System
3.4.2 Data Baud Rate Description:The speed or baud rate of the data bit stream, which carries the SMDR and configuration data between the system and an external data device, must be programmed to match the requirements of the data device. NOTE:If you use XMODEM protocol for data transfer between a PC and the common equipment, you must use 8-bit data. To Program:1. Dial15.“BAUD RATE” 2. Dial code for serial data port to be programmed: Dial1for COM 1, Dial2for COM 2, Dial3for COM 3, Dial4for COM 4. 3. Choose baud rate —Dial01or PressA1“W nD nS 110” —Dial02or PressA2“W nD nS 150” —Dial03or PressA3“W nD nS 300 ” —Dial04or PressA4“W nD nS 600” —Dial05or PressA5“W nD nS 1200” —Dial06or PressA8“W nD nS 2400” —Dial07or PressA9“W nD nS 4800” —Dial08or PressA10“W nD nS 9600” —Dial09or PressA11“W nD nS 19200” —Dial10or PressA7for 7 data bits and 2 stop bits“W 7D 2S ZZZZZ” —Dial11or PressA14for 8 data bits and 1 stop bit.“W 8D 1S ZZZZZ” 4. DialSfor next data port. 5. DialSSfor configuration mode. To change setting, repeat procedure and make opposite selection. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 17
3.4.3 Do Not Disturb (DND) All of the following features are part of the Do Not Disturb (DND) application. Do Not Disturb Button Description:A telephone user can press a button (either one that you have mapped on that station or one that is provided by an interactive button on an LCD speakerphone) to set the station to a DND condition. To program:1. Dial56.“BUTTON MAPPING ” 2. Dial07.“ASSIGN DND CODE ” 3. Select button to be programmed —PressA1–A14, B1–B10. 4. Select station ports to be programmed with a DND button: — Station 10–57 = Dial10––57, or pressC10–C57. 5. DialSfor further DND button assignment —OR— dialSSfor next button mapping feature —OR— dialSSSfor configuration mode. To clear, dial5604, press button, dial#and repeat steps 4 and 5. Do Not Disturb Inhibit Description:You can inhibit the ability to set DND on a system-wide basis. To Program:1. Dial19.“DND XXXXXXXX ” 2. PressA1to toggle between Enable and Disable (LED On = Enable) —OR— dial1to Enable (A1 LED On)“DND ENABLED ” dial2to Disable.“DND DISABLED” 3. DialSfor configuration mode. To change setting, repeat procedure and make opposite selection. IMI66–132 DSU II Digital Telephone System 3 – 18 Programming The DSU II System
Do Not Disturb Override Capability Description:A caller to a DND station can override a DND condition when you program the calling station to have the DND override feature. To Program:1. Dial53.“STATION FEATURES” 2. Dial03.“DND OVERRIDE” 3. Select station ports to be programmed —Station 10–57 = Dial10–57, or pressC10–C57. 4. DialSfor next station feature —OR— dialSSfor configuration mode. To change setting, repeat procedure and make different selection. 3.4.4 Exclusive Hold Description:This feature prevents a telephone user at one station from picking up a call that a user placed on hold at another station. You can enable or disable it system-wide using this procedure. To Program:1. Dial23.“XXXXXXX EXC HOLD” 2. PressA1to toggle between enable and disable (LED On = Enable) —OR— dial1to Enable (A1 LED On)“ENABLE EXC HOLD ” dial2to Disable.“DISABLE EXC HOLD” 3. DialSfor configuration mode. To change setting, repeat procedure and make opposite selection. 3.4.5 Music On Hold Description:When you connect an external music source to the system, it will provide music to outside lines that are placed on hold. You can disable the music using this programming procedure. System attendants also have access to this feature To Program1. Press04.“MOH XXXXXXXX” 2. PressA1to toggle between enable and disable (LED On = Enabled) —OR— dial1to Enable (A1 LED on)“MOH ENABLED” dial2to Disable.“MOH DISABLED” 3. DialSfor configuration mode. To change setting, repeat procedure and make opposite selection. DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 19