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Comdial Digital Telephone System Instructions Manual

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    							IM166-107Descriotion Of System FeaturesRinging 
    - continued
    Ring, No-Answer (RNA)
    Forwarding Of Transferred Calls
    Software release 14A enhances the existing automatic
    RNA call forwarding feature to include forwarding of
    transferred lines to individual stations. When a
    telephone user transfers a line to a station, the call will
    ring at the station receiving the transfer for the
    programmed number of rings. After that, the call will
    start ringing at the station that is hunt-linked to the
    station first receiving the transfer. If that station is also
    hunt-linked to another station, the call will follow that
    link. When the transfer recall time expires, the call will
    recall back to the station that initiated the transfer. The
    hunt link can be a circular one. The transferred line
    will circle the hunt link until it recalls. Alternately, the
    station can be hunt-linked to voice mail so that a
    transferred call will forward to the station’s voice mail
    box if it is unanswered. For this feature to work
    properly, the following details must be considered:
    - you must hunt-link the station receiving a transfer to
    another station;
    - you must program the number of rings to occur
    before forwarding;
    - you must insure that the transfer recall time is larger
    than the total time of RNA to all hunt linked stations (if
    it is not, the transferred call will recall before the call
    gets to the end of the hunt link).
    For an example of this last consideration, assume
    station 12 is hunt-linked to station 13 which is also
    hunt-linked to station 14. Further assume that station
    12 and 13 have their RNA’s set to two rings. A call that
    is transferred to station 12 will ring there twice, then it
    will ring at station 13 twice, then it will ring station 
    14
    until transfer recall time expires. Each transfer ring
    cycle is approximately four seconds; therefore, the line
    will ring the station for approximately eight seconds
    before it moves to the next station. Since there are
    three stations linked together, this event will require 24
    seconds. This means that you should set the transfer
    recall time for 25 seconds or higher.
    You can use this formula to determine minimum
    transfer recall time.
    If:
    4 = transfer ring cycle time in seconds
    R = how many RNA rings assigned per station
    S 
    = how many stations are in hunt list
    Then:
    4 x 
    R x S = minimum transfer recall time
    2-20A
    Ringing Features - continued on next page. . .
    (TAB117pll) 
    						
    							Ringing - continued
    Flexible Ringing Assignments
    Ringing assignments are programmable on a per
    station/per line basis. Ringing can be controlled for
    every line that has an appearance at each station.
    Delayed ringing is assigned to certain lines at each
    station through station class of service programming.
    Flexible Ringing Assignments Of PA Port
    The PA port can be programmed for flexible ringing
    assignments and zone pages. Any desired lines can
    be programmed for direct ring, delay ring, or night
    transfer (of ringing) at this port. Paging can be to
    programmed zone or to all-call. A speaker can be
    connected to the PA 
    port to sound the ringing that is
    generated by the system and sent to this port and
    paging announcements when they are sent to the
    programmed zone. Using such an arrangement, 
    lt is
    possible for a user to determine that certain lines are
    ringing, such as in a night transfer (of ringing) mode,
    and go to the nearest telephone and answer the call.
    The most common use for this arrangement is as a
    night bell eliminating the need for external equipment
    as required with the common ringer and auxiliary.
    ringer interface. The speaker cannot be used for voice
    response as the path is one-way only. Use system
    class of service programming to assign ringing and
    paging to a PA port.
    Night Transfer (Of Ringing)
    Night transfer (of ringing) is an attendant-controlled
    feature that transfers the day ringing program of all
    incoming calls to a particular station or stations for
    off-hour or special purpose answering. The night
    transfer mode can only be activated from
    station 10 or 12. The individual lines at each station
    that are to be transferred with this feature are selected
    by station class of service programming.
    Night Transfer (Of Ringing) Button
    With software release revision 8, a night transfer of
    ringing, or night mode, button is available at attendant
    stations. The night mode button gives attendants at
    stations 10 and 12 the ability to place the system into
    the night transfer of ringing mode of operation by
    simply pressing one button instead of entering the
    multiple keystroke sequence previously required. The
    night mode button toggles the feature on and off with
    one keystroke and the light located above the
    Intercom button on attendant telephones flutters to
    indicate when the night transfer or ringing is active.
    Personalized Ringing Tone
    The system provides a group of distinctive tones for
    station ringing. A station user can choose a tone from
    this group to provide a distinctive ring at his or her
    IMl86-107
    Description Of System Features
    telephone. Often, when several telephones are
    located close to each other, each user chooses a
    different personal ring tone. The system provides six
    distinctive tones for users to choose from.
    Subdued Ringing
    When a station is busy on a call and another call
    comes to the same station, the system will
    automatically subdue the ringing of the second call to
    a lower volume.
    Ringing Line Preference
    Refer to the discussion titled Line Features.
    Saved Number Redial
    Refer to the discussion titled Redial.
    Self Diagnostics
    Each station can execute a self test when so enabled
    by anyone who wishes to do so. This test verifies
    processor, indicator, and tone functions.
    Service Observing
    Service observing allows a third party to enter an
    in-progress call in an unannounced muted mode to
    monitor the conversation. The system does not send
    any warning tones when the call entry is made. This
    feature is useful in allowing a supervisor to monitor the
    performance of an employee during a phone
    conversation 
    with’s client. For a station to provide the
    service observing feature, it must also have the
    executive override feature enabled. When the
    programmer enables the service observing feature,
    the system automatically enables the executive
    override feature as well. A programmer can enable 
    or
    block service observing (and executive override) at
    each desired station using station class of service
    programming procedures.Sin 
    k-Line Proprietary
    9elephone Support
    With software release revision 11 A, the digital
    telephone system provides support for the proprietary
    single-line digital telephone product code 7701 X and,
    with software release revision 
    12A, support for product
    code 8101 N as well. The system automatically
    recognizes the proprietary single-line digital telephone
    when the installer connects it to a station port, This
    means that the system programmer does not have to
    take any special programming steps to allow it to
    operate. He or she can use any of the station
    programming described in this system manual to
    adjust the parameters of the station port as they are
    needed.2-21 
    						
    							Description Of System FeaturesIM166-107
    Speakerphone Support
    The digital telephone system supports the operation of
    proprietary speakerphones. Beginning with software
    release revision 11 A, the system enables a
    speakerphone’s ability to originate handsfree
    operation for voice-signalled intercom calls in addition
    to all of the other features that it normally provides.
    Square/Non-Square Configuration
    A programmer can arrange for a system to be square
    or non-square as desired. In a square system, the line
    1 buttons of all telephone stations select line 1, the line
    2 buttons select line 2, etc. In a non-square system,
    each line select button at every station may be
    assigned individually to select any line: A programmer
    can perform unique button mapping for line
    appearance on each station using the station class of
    service programming.
    Flexible Station Numbering Plan
    The system supports a flexible station numbering plan
    for individual stations. Each station can be
    programmed to respond to the dialing of any available
    number between 10 and 7999. This feature may be
    used to match the calling number of a station located
    in a pre-numbered area to that area number. A
    combination of two, three, or four digit extension
    numbers can be assigned as long as they do not
    conflict. For example: If 21 is assigned as an
    extension number, there can not be any other
    extension number assigned that begins with a 21. The
    system class of service programming is used to assign
    extension numbers to individual station ports.
    Tenant Service
    A system programmer can arrange for one telephone
    system to be used for multiple tenants at a site
    location by employing flexible line appearance at each
    station. The programmer can perform button mappingfor line appearance on each station in the system
    using the station class of service programming.
    Station-By-Station Privacy
    See the discussion titled Privacy.Station 
    Messa eMpt$l Accounting
    is
    See the discussion titled Call Costing and SMDA
    Repotting.
    Station Message Detail Recording (SMDR)
    See the discussion titled Call Costing and SMDA
    Reporting.
    Station Monitoring With DSS Call Pickup
    The busy lamp field (BLF) of a station can provide
    visual indication of the idle, busy, and ringing status of
    monitored stations. This monitoring station can also
    provide audible indication of any direct and delayed
    ringing that occurs at the monitored station if the
    programmer has enabled the visual ring indication
    feature. A user at the monitoring station can make a
    one-button pickup of a tinging call at a monitored
    station by pressing the direct station selection (DSS)
    button associated with the ringing station.
    The programmer can enable or disable the flashing
    BLF lights associated with visual ring indication on a
    system-wide basis. When the programmer enables
    the flashing lights, he or she can then enable the
    audible indication of ringing on a station-by-station
    basis.
    Station Speed Dial
    Refer to the discussion titled Automatic Dialing.
    Station-To-Station Messaging
    Refer to the discussion titled Messaging.
    2 
    - 22 
    						
    							IMl66-107
    Description of System FeaturesSpecialized Route Access
    Software release 14A provides a specialized route
    access feature that, when enabled, allows the system
    to select a line group based on the digits the user has
    dialed. By doing this, it matches calls with their best
    suited routes. The feature provides a table-driven
    routing scheme where the numbers that users dial
    cause the system to chose a line group after
    comparing the dialed number with entries that are
    contained in an office code table, an area code table,
    and four special area code look-up tables.
    The specialized route access operates in the following
    manner: When the caller presses 
    ITCM and dials 9 or
    presses a preprogrammed button, the system returns
    a special dial tone. The caller then has 10 seconds in
    which to dial some digits; otherwise, the telephone will
    return to its idle state. Once a caller begins to dial
    digits, he or she has a certain period of time in which
    to dial each new digit. The system programmer
    selects this time-out period through programming.
    After the caller has stopped dialing digits and the end
    of the time-out period has occurred, the system
    analyzes the dialed digits and routes the call by
    following the table-driven routing scheme depending
    upon how the programmer has arranged the system.
    The system routes calls based on comparison
    matches between the dialed number and the entries
    that it finds in either an office code table, an area code
    table, or four special tables for selected area codes.
    These tables contain 1000 entries from 000 to 999 and
    the programmer can assign one line group to each
    entry; therefore, a routing match is always possible.
    The system matches dialed digits with table entries in
    the following manner:l
    If the first digit that the caller dials is neither a 1 nor
    a 0, and if he or she dials less than 10 digits (such
    as : nnn-nnnn), the system evaluates the first three
    digits as an off ice code, searches for the off ice
    code in the office code table, and finds a line group,
    If the first digit is either a 1 or a 0 (such as:
    n-nnn-nnnn), the system ignores the first digit and
    evaluates the next three digits as an office code,
    searches for the office code in the office code table,
    and finds a line group,l
    If the first digit that the caller dials is neither a 1 nor
    a 0, and if he or she dials 10 digits or more (such
    as nnn-nnn-nnnn), the system evaluates the first
    three digits as an area code and the following three
    digits as an office code.
    If the first digit that the caller dials is either a 1 or a
    0 (such as n-nnn-nnn-nnnn), the system ignores
    the first digit, evaluates the next three digits as an
    area code, and evaluates the following three digits
    as an office code.After digit evaluation the system routes the call as
    per the following discussion: If there is a special
    table that matches the dialed area code, the system
    searches that table for the dialed off ice code and
    finds a line group. If there is not a special table for
    that area code, the system just searches the area
    code table for it and finds a line group.
    The following information illustrates the digit evaluation
    scheme.
    Qty. of Actual
    DigitsDialed. .d D@sDigits Evaluated By System
    To Find Line Groupc767067
    3116118
    t45173517
    79787700978
    8
    19787700978
    10
    8049Z83700 1804.978
    1118849782200 1804,978t
    The example below shows how calls to area code 202
    are routed using line group 2, calls to office code 202
    are routed using line group 1, calls to office code 973
    in area code 716 are routed using line group 4, and all
    other calls are routed using line group 1.
    90111
    DO711
    707171
    31711
    1973
    14
    11
    9981
    1
    99911
    Specialized Route Access - continued on next page . .
    2-22A(TAB117p13) 
    						
    							Description of System FeatureslMl66-1.07
    Specialized Route Access - continued
    The programmer can arrange for the system to insert
    up to six digits ahead of a dialed number for a selected
    line group. This feature is useful if the dialed number
    must match a specific common carrier format.
    To help understand this digit insertion, review this
    typical arrangement for transparent 
    CENTREX
    operation (This example assumes that the 
    CENTREX
    extensions do not conflict with the office codes.): With
    the digital telephone system installed behind a
    CENTREX system, callers can make outgoing calls
    without having to dial 9. Assume that the 
    CENTREX
    extensions are 3300 -3399. Take programming action
    to assign line group 2 to entries 330 
    - 339 in the office
    code table. This means that calls on 
    CENTREX
    extensions will use line group 2 and all other calls will
    default to use line group 1. Program the 9 digit as the
    insertion digit for line group 1.With this set up, when
    a caller dials a number other than a 
    CENTREX
    extension, the system automatically inserts a 9 ahead
    of the dialed digits and routes the call over line group 1.
    If no lines are free in a selected line group, the system
    will route the call to an overflow line group if the
    programmer has assigned one; otherwise, the system
    will return busy tone to the caller.NOTE: 
    If the programmer has arranged for the system
    to insert digits on a particular line group, he or
    she should consider arranging for the system
    to insert digits in the overflow line group as
    well.This consideration is necessary only if it
    is important for the call to route through the
    same common carrier as was the original line
    group.
    Using Specialized Route Access For Simplified
    Toll Restriction
    In anticipation of the implementation of the revised
    North American dialing plan, the SRA feature
    provides the system with the ability to deny calling to
    designated area or off ice codes. The programmer
    merely assigns a line group that contains no assigned
    lines to the designated office or area code. This
    prevents the system from routing calls for dialed
    numbers containing those particular area or office
    codes since there is no line available. This action will
    work only for manually dialed numbers because
    automatically dialed numbers, with no line preselect,
    employ the last used line and therefore cannot be
    restricted.
    (TAB1 
    17~14)2-228 
    						
    							IMl66-107
    Description Of System Features
    group to each station port to allow or to deny SOHVA
    receive and/or originate capability to it. By properly
    assigning SOHVA groups to station ports, the
    programmer can open or block SOHVA paths between
    stations.
    ..JhesvstnoSOHVAarouDsDOfl does not have a.
    .- ISOWA arouD It. It s u~ercan.Subdued Off-Hook Voice Announce
    With the secure off-hook voice announce (SOHVA)
    feature, a user can make a secure announcement
    from one station to another station that is off-hook and
    busy on a call. A station being operated in a
    handsfree mode cannot receive a SOHVA. With
    SOHVA, the caller delivers the call and the user
    receiving the call responds to it in a secure manner
    that prevents the distant party from hearing either the
    announcement or the response. The system
    precedes the announcement with a tone alert that it
    delivers to the handset receiver of the called
    telephone.It also supplies a tone to the announcing
    caller to 
    alert them that they are making a SOHVA call.
    A user can respond to the SOHVA announcement
    either verbally or non-verbally. He or she either
    effects a verbal response by pressing and holding the
    MUTE button and speaking into the handset or effects
    a non-verbal response by pressing a pre-programmed
    button to send a message to be shown on the display
    of the announcing station (if it is an LCD
    speakerphone). The system automatically
    disconnects the announcing station after it delivers the
    response message to it (and displayed if an LCD
    speakerphone). Stations that have the voice
    announce blocking feature turned on cannot receive a
    SOHVA. A programmer can use station class of
    service programming to disable the SOHVA feature at
    a station port if desired.
    SOHVA Ws to m.OHVA a anv station.
    SOHVA groups are w by the system into the
    following configurations:
    i&Fned Off-Hook Voice Announce Originate
    This feature allows a telephone user to program a
    button at his or her station that she or he must press
    before delivering a SOHVA call. This SOHVA enabled
    button allows a caller, after hearing a busy signal, to
    decide whether to interrupt the called party in a
    SOHVA manner. If the caller decides that the called
    should be interrupted, the caller can press the button
    and complete the SOHVA call. This button, along with
    SOHVA groups, allows system users greater control of
    the callers 
    that are allowed to make SOHVA calls and
    of the situations in which they are allowed to make
    them.The following examples may help you to understand
    how to use SOHVA.
    giM;zd Off-Hook Voice Announce (SOHVA)
    The programmer can program the ability of station
    ports to originate and/or receive SOHVA calls by
    assigning SOHVA calling groups to station ports. This
    means that he or she can arrange certain station ports
    together for SOHVA calling between one another while
    excluding other station ports in the system from this
    group.
    Example 1: Allow station port 10 to originate SOHVA
    messages to all stations in the system and allow those
    stations the ability to originate SOHVA messages to
    each other but not to station port 10. Assign group 1
    to station port 10 and assign group 2 to all other
    station ports.
    Example 2: Allow station ports 14 and 15 to receive
    and originate SOHVA calls between each other but
    deny both receive and originate capability from any
    other system stations. Assign group 8 to both station
    port 14 and station port 15. Do not assign group 8 to
    .
    The system provides eight different SOHVA groups
    that are fixed into a variety of SOHVA receive/originate
    configurations. A programmer can assign one SOHVAany other station port 
    m be sure m all sm
    d to them.
    The programmer assigns SOHVA groups using the
    station class of service programming procedure.2 
    - 23 
    						
    							Subdued Ringing
    Refer to the discussion titled Ringing.
    System Alarm Reports
    The programmer can arrange the system to report
    alarm and status conditions to a particular station or
    stations that he or she has enabled to receive them.
    The alarm receiving station must be an LCD
    speakerphone. When a station is enabled to receive
    alarms, its user can take appropriate action to cause
    the alarm codes to be presented on the LCD display.
    A programmer must use both system and station class
    of service programming to enable this feature.
    System Speed Dial
    Refer to the discussion titled Automatic Dialing.
    Tandem Attendant
    When the programmer uses system class of service
    programming to enable the tandem attendant feature,
    a recall from an unanswered call transfer or a timed
    hold recall will ring at the normal attendant station
    (station 10) that set the transfer or hold condition, and
    also ring at the tandem attendant station (station 
    12).
    TAP (Flash/Recall)
    If the host system provides custom calling features via
    a hookflash signal, the programmer should program
    the system so that the TAP button will generate a
    “flash” signal when a user presses it. If custom calling
    features are not available to digital telephone system
    users, the programmer should program the TAP
    button to function as a positive disconnect, dial tone
    recall button. The flash and recall features are
    mutually exclusive. The programmer uses the system
    class of service programming procedures to set the
    flash or recall TAP time.
    Tenant Service
    Refer to the discussion titled SquareIVon-Square
    Configuration.
    Timed Hold Recall
    Refer to the discussion titled Ho/d,
    Toll Restriction
    Default Toll Restriction
    The system defaults two toll restriction tables with
    pre-programmed values and pre-assigned to all lines.
    The programmer needs only to assign these tables to
    the stations by programming action to put them into
    effect.He or she can use the toll restriction table
    configuration class of service programming to
    reprogram the defaulted tables wlth different
    information as needed. Description Of System Features
    IM166-107
    Flexible Toll Restriction
    A system programmer can configure system toll call
    restriction to prohibit some or all stations from calling a
    wide range of number combinations. The restricted
    numbers are specified on up to 16 tables. The system
    assigns several broad-range values to two of these
    tables, and assigns the tables to all lines as a default
    condition. The programmer needs only to enable the
    default tables on a per station basis to activate the
    default toll restriction.
    In general, toll restriction works as follows:
    The programmable tables of restricted numbers can
    contain up to four entries and each entry can contain
    up to 16 digits.
    A programmer programs each table of restricted
    numbers to be an “allow” table or a “deny” table with
    entries in an “allow” table overriding entries in a “deny”
    table. This arrangement allows the programmer to
    enable exceptions to toll restriction. For example, he
    or she can arrange the table entries so that the system
    allows the dialing of 
    1-800~xxx-m numbers even
    though it denies the dialing of all 
    I-xxx-xxx-xxxx
    numbers. A programmer can store a “match anything”
    symbol (#) to represent any digit from 0 to 9 in the
    individual entries thus providing him or her with a
    broad range of number combinations to choose from.
    The programmer can individually assign the
    programmed toll restriction tables to each appropriate
    station and line. Therefore, when an outside call is
    dialed, the system examines the dialed number and
    makes a comparison between it and the toll restriction
    tables. Any tables that the programmer assigned to
    BOTH the station being used and the selected line
    determine the restrictions to be imposed; It should be
    noted that the system will automatically disconnect a
    line from a station if its user dials a restricted number
    on a restricted line from a restricted station.
    Night Mode Toll Restriction
    A programmer can assign toll restriction tables to any
    or all stations in the system that will only take effect
    when the system is in the night transfer (of ringing)
    mode. These toll tables replace any that he or she
    may have assigned to the station for normal, or day
    mode, operation. For example: a programmer can
    arrange for a station that has no other toll restriction
    table assignment to receive a toll restriction table
    which will restrict everything but local calls and will
    only take effect when the system is placed in the night
    transfer (of ringing) mode. Therefore, even though
    users can make toll calls from this station during
    daytime operation, they can make no toll calls from it
    when the attendant programs the system for nighttime
    operation using the night transfer of ringing feature.
    NOTE: Do not confuse this night mode to// restriction
    table assignment with the night transfer (of
    ringing) feature.2-24 
    						
    							IM166-107Description Of System FeaturesToll Restriction 
    - continued
    Toll Restriction Override
    Software release 14A provides users of the digital
    telephone system with a toll restriction override 
    (TRO)
    feature. The TRO feature allows users to override the
    toll restriction that they encounter at other stations with
    their own station’s toll restriction assignments. In
    programming for this feature, you create a four-digit
    TRO code that users can dial to override the toll
    restrictions of any station that they happen to be using
    and replace it with a toll restriction that matches their
    home station. After entering a TRO code, a user gets
    his or her own prime line or idle line preference and its
    accompanying toll restriction assignment. They then
    have 15 seconds to dial an outgoing call. Once theyhang up from a call, they have 15 seconds to make
    another call without having to re-enter their TRO code.
    The system marks outgoing line calls that users make
    after entering a TRO code with a 
    (T) in its
    SMDWSMDA printouts. The station number that it
    prints is that of the overriding station and not the
    actual station that the call was made from. If a user
    transfers a TRO call or places it on hold and picks it up
    at another station, the call belongs to the new station.
    You can assign the TRO code through station 10 or
    VDT programming and verify assigned codes using
    the station class of service data printouts.
    2-24A(TAB1 17~3) 
    						
    							IM166-107
    Description Of System Features
    Tone Or Voice Signalling (Intercom)
    Refer to the discussion titled Intercom.
    Transferring Calls
    Refer to the discussion titled Cd Transfer.
    Transfer/Conference Button
    A fixed button is provided that gives quick, easy
    transferring and conferencing.
    Unanswered Call Transfer Recall Timing
    Refer to the discussion titled Call Transfer.
    Voice Announce Blocking
    Refer to the discussion titled Intercom.
    Voice Mail Support
    With software release revision 11 A, the digital
    telephone system supports the use of voice
    processing equipment connected to the system’s
    station ports through the ATI-D analog terminal
    interface. The ATI-D is a multipurpose 
    m
    accessory for the digital telephone system. It has dual
    circuits that allow the voice mail equipment to
    interface to two station ports. In addition to the
    required programming task of identifying the station
    ports as voice mail ports, there are several other
    programming considerations associated with voice
    mail operation that the programmer can make
    whenever their options are wanted. These options
    include the following features:
    Abtomatic Attendant
    With the automatic attendant feature, the voice mail
    system automatically answers any line that is ringing
    at a voice mail port. As a default, the system
    automatically enables ringing line preference for any
    port the programmer identifies as voice mail ports.
    The programmer must choose a ringing assignment
    for the lines assigned to the voice mail port before the
    voice mail system can provide the automatic attendant
    feature.
    Automatic Transfer Of Voice MailThe programmer can choose the immediate transfer
    mode for voice mail transfers. However, if he turns on
    the screen and/or 
    confim-r options provided by thevoice mail system, he must not choose the immediate
    transfer mode because it allows the system to transfer
    a call as soon as it answers it precluding any screen
    and confirm action that the voice mail equipment can
    provide.
    Hunt Groups
    When a station port that has been assigned to a hunt
    group is busy, a call to it will ring at the next idle
    station port in the group. A call will try to ring every
    port in a hunt group and if all are busy, the telephone
    system will return a busy tone to the caller. A
    programmer can assign all voice mail ports to a
    circular hunt group to take advantage of its
    multiple-port interface capability. With this
    arrangement, a call will first try to ring at the first port,
    then 
    try.the.next one and so forth until it tries all four
    ports.
    Voice Mail Line ID
    The programmer can program the voice mail lines with
    identification (ID) numbers that allow the voice mail
    equipment to identify which line it is answering. The
    ID numbers that the programmer assigns’ here must
    match the ID numbers that are selected as part of
    voice mail system programming.
    Voice Mail Transfer On Busy
    The programmer can arrange the telephone system to
    alert a busy telephone that the voice mail equipment is
    attempting to transfer a call to it. Without this
    programming, the voice mail equipment will
    automatically route the call to a voice mail box when it
    encounters a busy signal. 
    With this option, when the
    voice mail equipment tries to transfer a call to a station
    that is busy on a call (outside or intercom call) and the
    station has an available intercom line (stations can be
    programmed to have a second intercom), the intercom
    will ring subdued. The user can answer the call by
    pressing the button of the ringing intercom line. In
    general, attendants will probably desire this feature so
    they can handle multiple calls, while other station
    users may prefer to have a message taken when they
    are already busy on a call.
    Zone Paging (Via Station Speakers)
    Refer to the discussion titled Paging.2 
    - 25 
    						
    							IMl66-107
    Chapter 3
    Installation
    Installation
    Mounting Considerations0 Screwdriver - to match fasteners
    0 The common equipment cabinet should be attached
    vertically to any sturdy, flat surface. It may be
    vertically rack-mounted if desired.0 Electric drill - if prepared holes are required
    0 Connecting tool - for fastening wires to a type-66
    connector block.
    0 Because of the current listing requirements of UL
    1459, the length of the AC line cord on the
    equipment cabinet is a maximum length of 5 feet;
    therefore, the cabinet must be located within four
    feet of-a proper electrical outlet. The system
    requires a dedicated 
    117VAC 15 AMP circuit, with a
    third-wire ground, supplied to a standard electrical
    outlet (NEMA 5-l 5R).
    0 Crimping tool - for 623-type modular plugs
    0 Volt/Ohm Meter
    Installation Notice
    0 The distance between the common equipment and
    the 
    TELCO/PBX jacks must be 25 feet or less as
    per FCC requirements. A nominal distance of 7 feet
    is recommended.Per The Underwriters Laboratories standard 
    1459,2nd
    edition, be aware of the following precautions when
    installing telephone equipment that is to be directly
    connected to the telephone company network:
    0 Never install telephone wiring during a lightning
    storm.
    0 The mounting location must be secure and dry and
    have adequate ventilation. The temperature range
    of the location must be within 32-122 degrees F
    (O-50 degrees C), and the relative humidity must be
    less than 90 percent non-condensing.0 Never install telephone jacks in wet locations unless
    the jack is specifically designed for wet locations.
    0 Never touch uninsulated telephone wires or
    terminals unless the telephone line has been
    disconnected at the network interface.
    0 If the mounting surface is damp or if it is concrete orl Use caution when installing or modifying telephone
    masonry material, you must attach a backboard to
    the mounting surface to be used for common
    equipment mounting. Suitable mounting
    backboards are available commercially or can be
    constructed out of 
    In-inch plywood cut to size.lines.
    Special Mounting Consideration
    When battery back-up is part of the installation, the
    external batteries and cable assembly (the Comdial
    BBU02 battery back-up assembly), the common
    equipment, and all wiring connections must be located
    in a dedicated equipment room (as defined in the
    National Electric Code published by The National Fire
    Protection Association, 
    Quincy MA, 02269). However,
    the Comdial model BBL02 anf BBL03 battery back-up
    assemblies consist of a closed metal cabinet, a pair of
    batteries, panel-mounted fuses, and a cable that
    connects the battery back-up unit to the common
    equipment. This cable is secured to the cabinet by a
    strain-relief. These models are safe for installation in
    general office environments and do not need to be
    installed in a “dedicated equipment room.”
    Tools And Hardware
    0 Fasteners - wood screws (l/4 x l-inch round head),
    toggle bolts, or -wall anchors
    Simplified Hybrid Operation
    In the past, the Federal Communications Commission
    (FCC) required that telephone system manufacturers
    provide a hardware strap that installers could move to
    distinguish between hybrid system and key system
    operation. Prior to the release of software revision
    1 IA, the digital telephone system provided this strap
    at either the Jl station connector or at a special
    terminal 
    strip (depending upon the system model).
    The installer strapped two terminals together at either
    the 
    66M-xx station connector block or at the special
    terminal strip to select the hybrid mode.Recent
    rulings by the FCC have eliminated the need for the
    hardware strap. Beginning with software revision 
    7 lA,
    whenever a programmer assigns lines to line groups
    the digital telephone system automatically assumes
    the hybrid mode and the system no longer includes a
    hardware strap that the installer must move. The
    hybrid system mode may incur a higher monthly tariff
    to the telephone company; therefore, the FCC requires
    that the installer report the equipment-type category
    designation number (KF for key system, MF for hybrid
    system) to the telephone company at the time of
    installation.3-l 
    						
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