Comdial Digital Telephone System Instructions Manual
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IM166-107Descriotion Of System FeaturesRinging - continued Ring, No-Answer (RNA) Forwarding Of Transferred Calls Software release 14A enhances the existing automatic RNA call forwarding feature to include forwarding of transferred lines to individual stations. When a telephone user transfers a line to a station, the call will ring at the station receiving the transfer for the programmed number of rings. After that, the call will start ringing at the station that is hunt-linked to the station first receiving the transfer. If that station is also hunt-linked to another station, the call will follow that link. When the transfer recall time expires, the call will recall back to the station that initiated the transfer. The hunt link can be a circular one. The transferred line will circle the hunt link until it recalls. Alternately, the station can be hunt-linked to voice mail so that a transferred call will forward to the station’s voice mail box if it is unanswered. For this feature to work properly, the following details must be considered: - you must hunt-link the station receiving a transfer to another station; - you must program the number of rings to occur before forwarding; - you must insure that the transfer recall time is larger than the total time of RNA to all hunt linked stations (if it is not, the transferred call will recall before the call gets to the end of the hunt link). For an example of this last consideration, assume station 12 is hunt-linked to station 13 which is also hunt-linked to station 14. Further assume that station 12 and 13 have their RNA’s set to two rings. A call that is transferred to station 12 will ring there twice, then it will ring at station 13 twice, then it will ring station 14 until transfer recall time expires. Each transfer ring cycle is approximately four seconds; therefore, the line will ring the station for approximately eight seconds before it moves to the next station. Since there are three stations linked together, this event will require 24 seconds. This means that you should set the transfer recall time for 25 seconds or higher. You can use this formula to determine minimum transfer recall time. If: 4 = transfer ring cycle time in seconds R = how many RNA rings assigned per station S = how many stations are in hunt list Then: 4 x R x S = minimum transfer recall time 2-20A Ringing Features - continued on next page. . . (TAB117pll)
Ringing - continued Flexible Ringing Assignments Ringing assignments are programmable on a per station/per line basis. Ringing can be controlled for every line that has an appearance at each station. Delayed ringing is assigned to certain lines at each station through station class of service programming. Flexible Ringing Assignments Of PA Port The PA port can be programmed for flexible ringing assignments and zone pages. Any desired lines can be programmed for direct ring, delay ring, or night transfer (of ringing) at this port. Paging can be to programmed zone or to all-call. A speaker can be connected to the PA port to sound the ringing that is generated by the system and sent to this port and paging announcements when they are sent to the programmed zone. Using such an arrangement, lt is possible for a user to determine that certain lines are ringing, such as in a night transfer (of ringing) mode, and go to the nearest telephone and answer the call. The most common use for this arrangement is as a night bell eliminating the need for external equipment as required with the common ringer and auxiliary. ringer interface. The speaker cannot be used for voice response as the path is one-way only. Use system class of service programming to assign ringing and paging to a PA port. Night Transfer (Of Ringing) Night transfer (of ringing) is an attendant-controlled feature that transfers the day ringing program of all incoming calls to a particular station or stations for off-hour or special purpose answering. The night transfer mode can only be activated from station 10 or 12. The individual lines at each station that are to be transferred with this feature are selected by station class of service programming. Night Transfer (Of Ringing) Button With software release revision 8, a night transfer of ringing, or night mode, button is available at attendant stations. The night mode button gives attendants at stations 10 and 12 the ability to place the system into the night transfer of ringing mode of operation by simply pressing one button instead of entering the multiple keystroke sequence previously required. The night mode button toggles the feature on and off with one keystroke and the light located above the Intercom button on attendant telephones flutters to indicate when the night transfer or ringing is active. Personalized Ringing Tone The system provides a group of distinctive tones for station ringing. A station user can choose a tone from this group to provide a distinctive ring at his or her IMl86-107 Description Of System Features telephone. Often, when several telephones are located close to each other, each user chooses a different personal ring tone. The system provides six distinctive tones for users to choose from. Subdued Ringing When a station is busy on a call and another call comes to the same station, the system will automatically subdue the ringing of the second call to a lower volume. Ringing Line Preference Refer to the discussion titled Line Features. Saved Number Redial Refer to the discussion titled Redial. Self Diagnostics Each station can execute a self test when so enabled by anyone who wishes to do so. This test verifies processor, indicator, and tone functions. Service Observing Service observing allows a third party to enter an in-progress call in an unannounced muted mode to monitor the conversation. The system does not send any warning tones when the call entry is made. This feature is useful in allowing a supervisor to monitor the performance of an employee during a phone conversation with’s client. For a station to provide the service observing feature, it must also have the executive override feature enabled. When the programmer enables the service observing feature, the system automatically enables the executive override feature as well. A programmer can enable or block service observing (and executive override) at each desired station using station class of service programming procedures.Sin k-Line Proprietary 9elephone Support With software release revision 11 A, the digital telephone system provides support for the proprietary single-line digital telephone product code 7701 X and, with software release revision 12A, support for product code 8101 N as well. The system automatically recognizes the proprietary single-line digital telephone when the installer connects it to a station port, This means that the system programmer does not have to take any special programming steps to allow it to operate. He or she can use any of the station programming described in this system manual to adjust the parameters of the station port as they are needed.2-21
Description Of System FeaturesIM166-107 Speakerphone Support The digital telephone system supports the operation of proprietary speakerphones. Beginning with software release revision 11 A, the system enables a speakerphone’s ability to originate handsfree operation for voice-signalled intercom calls in addition to all of the other features that it normally provides. Square/Non-Square Configuration A programmer can arrange for a system to be square or non-square as desired. In a square system, the line 1 buttons of all telephone stations select line 1, the line 2 buttons select line 2, etc. In a non-square system, each line select button at every station may be assigned individually to select any line: A programmer can perform unique button mapping for line appearance on each station using the station class of service programming. Flexible Station Numbering Plan The system supports a flexible station numbering plan for individual stations. Each station can be programmed to respond to the dialing of any available number between 10 and 7999. This feature may be used to match the calling number of a station located in a pre-numbered area to that area number. A combination of two, three, or four digit extension numbers can be assigned as long as they do not conflict. For example: If 21 is assigned as an extension number, there can not be any other extension number assigned that begins with a 21. The system class of service programming is used to assign extension numbers to individual station ports. Tenant Service A system programmer can arrange for one telephone system to be used for multiple tenants at a site location by employing flexible line appearance at each station. The programmer can perform button mappingfor line appearance on each station in the system using the station class of service programming. Station-By-Station Privacy See the discussion titled Privacy.Station Messa eMpt$l Accounting is See the discussion titled Call Costing and SMDA Repotting. Station Message Detail Recording (SMDR) See the discussion titled Call Costing and SMDA Reporting. Station Monitoring With DSS Call Pickup The busy lamp field (BLF) of a station can provide visual indication of the idle, busy, and ringing status of monitored stations. This monitoring station can also provide audible indication of any direct and delayed ringing that occurs at the monitored station if the programmer has enabled the visual ring indication feature. A user at the monitoring station can make a one-button pickup of a tinging call at a monitored station by pressing the direct station selection (DSS) button associated with the ringing station. The programmer can enable or disable the flashing BLF lights associated with visual ring indication on a system-wide basis. When the programmer enables the flashing lights, he or she can then enable the audible indication of ringing on a station-by-station basis. Station Speed Dial Refer to the discussion titled Automatic Dialing. Station-To-Station Messaging Refer to the discussion titled Messaging. 2 - 22
IMl66-107 Description of System FeaturesSpecialized Route Access Software release 14A provides a specialized route access feature that, when enabled, allows the system to select a line group based on the digits the user has dialed. By doing this, it matches calls with their best suited routes. The feature provides a table-driven routing scheme where the numbers that users dial cause the system to chose a line group after comparing the dialed number with entries that are contained in an office code table, an area code table, and four special area code look-up tables. The specialized route access operates in the following manner: When the caller presses ITCM and dials 9 or presses a preprogrammed button, the system returns a special dial tone. The caller then has 10 seconds in which to dial some digits; otherwise, the telephone will return to its idle state. Once a caller begins to dial digits, he or she has a certain period of time in which to dial each new digit. The system programmer selects this time-out period through programming. After the caller has stopped dialing digits and the end of the time-out period has occurred, the system analyzes the dialed digits and routes the call by following the table-driven routing scheme depending upon how the programmer has arranged the system. The system routes calls based on comparison matches between the dialed number and the entries that it finds in either an office code table, an area code table, or four special tables for selected area codes. These tables contain 1000 entries from 000 to 999 and the programmer can assign one line group to each entry; therefore, a routing match is always possible. The system matches dialed digits with table entries in the following manner:l If the first digit that the caller dials is neither a 1 nor a 0, and if he or she dials less than 10 digits (such as : nnn-nnnn), the system evaluates the first three digits as an off ice code, searches for the off ice code in the office code table, and finds a line group, If the first digit is either a 1 or a 0 (such as: n-nnn-nnnn), the system ignores the first digit and evaluates the next three digits as an office code, searches for the office code in the office code table, and finds a line group,l If the first digit that the caller dials is neither a 1 nor a 0, and if he or she dials 10 digits or more (such as nnn-nnn-nnnn), the system evaluates the first three digits as an area code and the following three digits as an office code. If the first digit that the caller dials is either a 1 or a 0 (such as n-nnn-nnn-nnnn), the system ignores the first digit, evaluates the next three digits as an area code, and evaluates the following three digits as an office code.After digit evaluation the system routes the call as per the following discussion: If there is a special table that matches the dialed area code, the system searches that table for the dialed off ice code and finds a line group. If there is not a special table for that area code, the system just searches the area code table for it and finds a line group. The following information illustrates the digit evaluation scheme. Qty. of Actual DigitsDialed. .d D@sDigits Evaluated By System To Find Line Groupc767067 3116118 t45173517 79787700978 8 19787700978 10 8049Z83700 1804.978 1118849782200 1804,978t The example below shows how calls to area code 202 are routed using line group 2, calls to office code 202 are routed using line group 1, calls to office code 973 in area code 716 are routed using line group 4, and all other calls are routed using line group 1. 90111 DO711 707171 31711 1973 14 11 9981 1 99911 Specialized Route Access - continued on next page . . 2-22A(TAB117p13)
Description of System FeatureslMl66-1.07 Specialized Route Access - continued The programmer can arrange for the system to insert up to six digits ahead of a dialed number for a selected line group. This feature is useful if the dialed number must match a specific common carrier format. To help understand this digit insertion, review this typical arrangement for transparent CENTREX operation (This example assumes that the CENTREX extensions do not conflict with the office codes.): With the digital telephone system installed behind a CENTREX system, callers can make outgoing calls without having to dial 9. Assume that the CENTREX extensions are 3300 -3399. Take programming action to assign line group 2 to entries 330 - 339 in the office code table. This means that calls on CENTREX extensions will use line group 2 and all other calls will default to use line group 1. Program the 9 digit as the insertion digit for line group 1.With this set up, when a caller dials a number other than a CENTREX extension, the system automatically inserts a 9 ahead of the dialed digits and routes the call over line group 1. If no lines are free in a selected line group, the system will route the call to an overflow line group if the programmer has assigned one; otherwise, the system will return busy tone to the caller.NOTE: If the programmer has arranged for the system to insert digits on a particular line group, he or she should consider arranging for the system to insert digits in the overflow line group as well.This consideration is necessary only if it is important for the call to route through the same common carrier as was the original line group. Using Specialized Route Access For Simplified Toll Restriction In anticipation of the implementation of the revised North American dialing plan, the SRA feature provides the system with the ability to deny calling to designated area or off ice codes. The programmer merely assigns a line group that contains no assigned lines to the designated office or area code. This prevents the system from routing calls for dialed numbers containing those particular area or office codes since there is no line available. This action will work only for manually dialed numbers because automatically dialed numbers, with no line preselect, employ the last used line and therefore cannot be restricted. (TAB1 17~14)2-228
IMl66-107 Description Of System Features group to each station port to allow or to deny SOHVA receive and/or originate capability to it. By properly assigning SOHVA groups to station ports, the programmer can open or block SOHVA paths between stations. ..JhesvstnoSOHVAarouDsDOfl does not have a. .- ISOWA arouD It. It s u~ercan.Subdued Off-Hook Voice Announce With the secure off-hook voice announce (SOHVA) feature, a user can make a secure announcement from one station to another station that is off-hook and busy on a call. A station being operated in a handsfree mode cannot receive a SOHVA. With SOHVA, the caller delivers the call and the user receiving the call responds to it in a secure manner that prevents the distant party from hearing either the announcement or the response. The system precedes the announcement with a tone alert that it delivers to the handset receiver of the called telephone.It also supplies a tone to the announcing caller to alert them that they are making a SOHVA call. A user can respond to the SOHVA announcement either verbally or non-verbally. He or she either effects a verbal response by pressing and holding the MUTE button and speaking into the handset or effects a non-verbal response by pressing a pre-programmed button to send a message to be shown on the display of the announcing station (if it is an LCD speakerphone). The system automatically disconnects the announcing station after it delivers the response message to it (and displayed if an LCD speakerphone). Stations that have the voice announce blocking feature turned on cannot receive a SOHVA. A programmer can use station class of service programming to disable the SOHVA feature at a station port if desired. SOHVA Ws to m.OHVA a anv station. SOHVA groups are w by the system into the following configurations: i&Fned Off-Hook Voice Announce Originate This feature allows a telephone user to program a button at his or her station that she or he must press before delivering a SOHVA call. This SOHVA enabled button allows a caller, after hearing a busy signal, to decide whether to interrupt the called party in a SOHVA manner. If the caller decides that the called should be interrupted, the caller can press the button and complete the SOHVA call. This button, along with SOHVA groups, allows system users greater control of the callers that are allowed to make SOHVA calls and of the situations in which they are allowed to make them.The following examples may help you to understand how to use SOHVA. giM;zd Off-Hook Voice Announce (SOHVA) The programmer can program the ability of station ports to originate and/or receive SOHVA calls by assigning SOHVA calling groups to station ports. This means that he or she can arrange certain station ports together for SOHVA calling between one another while excluding other station ports in the system from this group. Example 1: Allow station port 10 to originate SOHVA messages to all stations in the system and allow those stations the ability to originate SOHVA messages to each other but not to station port 10. Assign group 1 to station port 10 and assign group 2 to all other station ports. Example 2: Allow station ports 14 and 15 to receive and originate SOHVA calls between each other but deny both receive and originate capability from any other system stations. Assign group 8 to both station port 14 and station port 15. Do not assign group 8 to . The system provides eight different SOHVA groups that are fixed into a variety of SOHVA receive/originate configurations. A programmer can assign one SOHVAany other station port m be sure m all sm d to them. The programmer assigns SOHVA groups using the station class of service programming procedure.2 - 23
Subdued Ringing Refer to the discussion titled Ringing. System Alarm Reports The programmer can arrange the system to report alarm and status conditions to a particular station or stations that he or she has enabled to receive them. The alarm receiving station must be an LCD speakerphone. When a station is enabled to receive alarms, its user can take appropriate action to cause the alarm codes to be presented on the LCD display. A programmer must use both system and station class of service programming to enable this feature. System Speed Dial Refer to the discussion titled Automatic Dialing. Tandem Attendant When the programmer uses system class of service programming to enable the tandem attendant feature, a recall from an unanswered call transfer or a timed hold recall will ring at the normal attendant station (station 10) that set the transfer or hold condition, and also ring at the tandem attendant station (station 12). TAP (Flash/Recall) If the host system provides custom calling features via a hookflash signal, the programmer should program the system so that the TAP button will generate a “flash” signal when a user presses it. If custom calling features are not available to digital telephone system users, the programmer should program the TAP button to function as a positive disconnect, dial tone recall button. The flash and recall features are mutually exclusive. The programmer uses the system class of service programming procedures to set the flash or recall TAP time. Tenant Service Refer to the discussion titled SquareIVon-Square Configuration. Timed Hold Recall Refer to the discussion titled Ho/d, Toll Restriction Default Toll Restriction The system defaults two toll restriction tables with pre-programmed values and pre-assigned to all lines. The programmer needs only to assign these tables to the stations by programming action to put them into effect.He or she can use the toll restriction table configuration class of service programming to reprogram the defaulted tables wlth different information as needed. Description Of System Features IM166-107 Flexible Toll Restriction A system programmer can configure system toll call restriction to prohibit some or all stations from calling a wide range of number combinations. The restricted numbers are specified on up to 16 tables. The system assigns several broad-range values to two of these tables, and assigns the tables to all lines as a default condition. The programmer needs only to enable the default tables on a per station basis to activate the default toll restriction. In general, toll restriction works as follows: The programmable tables of restricted numbers can contain up to four entries and each entry can contain up to 16 digits. A programmer programs each table of restricted numbers to be an “allow” table or a “deny” table with entries in an “allow” table overriding entries in a “deny” table. This arrangement allows the programmer to enable exceptions to toll restriction. For example, he or she can arrange the table entries so that the system allows the dialing of 1-800~xxx-m numbers even though it denies the dialing of all I-xxx-xxx-xxxx numbers. A programmer can store a “match anything” symbol (#) to represent any digit from 0 to 9 in the individual entries thus providing him or her with a broad range of number combinations to choose from. The programmer can individually assign the programmed toll restriction tables to each appropriate station and line. Therefore, when an outside call is dialed, the system examines the dialed number and makes a comparison between it and the toll restriction tables. Any tables that the programmer assigned to BOTH the station being used and the selected line determine the restrictions to be imposed; It should be noted that the system will automatically disconnect a line from a station if its user dials a restricted number on a restricted line from a restricted station. Night Mode Toll Restriction A programmer can assign toll restriction tables to any or all stations in the system that will only take effect when the system is in the night transfer (of ringing) mode. These toll tables replace any that he or she may have assigned to the station for normal, or day mode, operation. For example: a programmer can arrange for a station that has no other toll restriction table assignment to receive a toll restriction table which will restrict everything but local calls and will only take effect when the system is placed in the night transfer (of ringing) mode. Therefore, even though users can make toll calls from this station during daytime operation, they can make no toll calls from it when the attendant programs the system for nighttime operation using the night transfer of ringing feature. NOTE: Do not confuse this night mode to// restriction table assignment with the night transfer (of ringing) feature.2-24
IM166-107Description Of System FeaturesToll Restriction - continued Toll Restriction Override Software release 14A provides users of the digital telephone system with a toll restriction override (TRO) feature. The TRO feature allows users to override the toll restriction that they encounter at other stations with their own station’s toll restriction assignments. In programming for this feature, you create a four-digit TRO code that users can dial to override the toll restrictions of any station that they happen to be using and replace it with a toll restriction that matches their home station. After entering a TRO code, a user gets his or her own prime line or idle line preference and its accompanying toll restriction assignment. They then have 15 seconds to dial an outgoing call. Once theyhang up from a call, they have 15 seconds to make another call without having to re-enter their TRO code. The system marks outgoing line calls that users make after entering a TRO code with a (T) in its SMDWSMDA printouts. The station number that it prints is that of the overriding station and not the actual station that the call was made from. If a user transfers a TRO call or places it on hold and picks it up at another station, the call belongs to the new station. You can assign the TRO code through station 10 or VDT programming and verify assigned codes using the station class of service data printouts. 2-24A(TAB1 17~3)
IM166-107 Description Of System Features Tone Or Voice Signalling (Intercom) Refer to the discussion titled Intercom. Transferring Calls Refer to the discussion titled Cd Transfer. Transfer/Conference Button A fixed button is provided that gives quick, easy transferring and conferencing. Unanswered Call Transfer Recall Timing Refer to the discussion titled Call Transfer. Voice Announce Blocking Refer to the discussion titled Intercom. Voice Mail Support With software release revision 11 A, the digital telephone system supports the use of voice processing equipment connected to the system’s station ports through the ATI-D analog terminal interface. The ATI-D is a multipurpose m accessory for the digital telephone system. It has dual circuits that allow the voice mail equipment to interface to two station ports. In addition to the required programming task of identifying the station ports as voice mail ports, there are several other programming considerations associated with voice mail operation that the programmer can make whenever their options are wanted. These options include the following features: Abtomatic Attendant With the automatic attendant feature, the voice mail system automatically answers any line that is ringing at a voice mail port. As a default, the system automatically enables ringing line preference for any port the programmer identifies as voice mail ports. The programmer must choose a ringing assignment for the lines assigned to the voice mail port before the voice mail system can provide the automatic attendant feature. Automatic Transfer Of Voice MailThe programmer can choose the immediate transfer mode for voice mail transfers. However, if he turns on the screen and/or confim-r options provided by thevoice mail system, he must not choose the immediate transfer mode because it allows the system to transfer a call as soon as it answers it precluding any screen and confirm action that the voice mail equipment can provide. Hunt Groups When a station port that has been assigned to a hunt group is busy, a call to it will ring at the next idle station port in the group. A call will try to ring every port in a hunt group and if all are busy, the telephone system will return a busy tone to the caller. A programmer can assign all voice mail ports to a circular hunt group to take advantage of its multiple-port interface capability. With this arrangement, a call will first try to ring at the first port, then try.the.next one and so forth until it tries all four ports. Voice Mail Line ID The programmer can program the voice mail lines with identification (ID) numbers that allow the voice mail equipment to identify which line it is answering. The ID numbers that the programmer assigns’ here must match the ID numbers that are selected as part of voice mail system programming. Voice Mail Transfer On Busy The programmer can arrange the telephone system to alert a busy telephone that the voice mail equipment is attempting to transfer a call to it. Without this programming, the voice mail equipment will automatically route the call to a voice mail box when it encounters a busy signal. With this option, when the voice mail equipment tries to transfer a call to a station that is busy on a call (outside or intercom call) and the station has an available intercom line (stations can be programmed to have a second intercom), the intercom will ring subdued. The user can answer the call by pressing the button of the ringing intercom line. In general, attendants will probably desire this feature so they can handle multiple calls, while other station users may prefer to have a message taken when they are already busy on a call. Zone Paging (Via Station Speakers) Refer to the discussion titled Paging.2 - 25
IMl66-107 Chapter 3 Installation Installation Mounting Considerations0 Screwdriver - to match fasteners 0 The common equipment cabinet should be attached vertically to any sturdy, flat surface. It may be vertically rack-mounted if desired.0 Electric drill - if prepared holes are required 0 Connecting tool - for fastening wires to a type-66 connector block. 0 Because of the current listing requirements of UL 1459, the length of the AC line cord on the equipment cabinet is a maximum length of 5 feet; therefore, the cabinet must be located within four feet of-a proper electrical outlet. The system requires a dedicated 117VAC 15 AMP circuit, with a third-wire ground, supplied to a standard electrical outlet (NEMA 5-l 5R). 0 Crimping tool - for 623-type modular plugs 0 Volt/Ohm Meter Installation Notice 0 The distance between the common equipment and the TELCO/PBX jacks must be 25 feet or less as per FCC requirements. A nominal distance of 7 feet is recommended.Per The Underwriters Laboratories standard 1459,2nd edition, be aware of the following precautions when installing telephone equipment that is to be directly connected to the telephone company network: 0 Never install telephone wiring during a lightning storm. 0 The mounting location must be secure and dry and have adequate ventilation. The temperature range of the location must be within 32-122 degrees F (O-50 degrees C), and the relative humidity must be less than 90 percent non-condensing.0 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 0 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 0 If the mounting surface is damp or if it is concrete orl Use caution when installing or modifying telephone masonry material, you must attach a backboard to the mounting surface to be used for common equipment mounting. Suitable mounting backboards are available commercially or can be constructed out of In-inch plywood cut to size.lines. Special Mounting Consideration When battery back-up is part of the installation, the external batteries and cable assembly (the Comdial BBU02 battery back-up assembly), the common equipment, and all wiring connections must be located in a dedicated equipment room (as defined in the National Electric Code published by The National Fire Protection Association, Quincy MA, 02269). However, the Comdial model BBL02 anf BBL03 battery back-up assemblies consist of a closed metal cabinet, a pair of batteries, panel-mounted fuses, and a cable that connects the battery back-up unit to the common equipment. This cable is secured to the cabinet by a strain-relief. These models are safe for installation in general office environments and do not need to be installed in a “dedicated equipment room.” Tools And Hardware 0 Fasteners - wood screws (l/4 x l-inch round head), toggle bolts, or -wall anchors Simplified Hybrid Operation In the past, the Federal Communications Commission (FCC) required that telephone system manufacturers provide a hardware strap that installers could move to distinguish between hybrid system and key system operation. Prior to the release of software revision 1 IA, the digital telephone system provided this strap at either the Jl station connector or at a special terminal strip (depending upon the system model). The installer strapped two terminals together at either the 66M-xx station connector block or at the special terminal strip to select the hybrid mode.Recent rulings by the FCC have eliminated the need for the hardware strap. Beginning with software revision 7 lA, whenever a programmer assigns lines to line groups the digital telephone system automatically assumes the hybrid mode and the system no longer includes a hardware strap that the installer must move. The hybrid system mode may incur a higher monthly tariff to the telephone company; therefore, the FCC requires that the installer report the equipment-type category designation number (KF for key system, MF for hybrid system) to the telephone company at the time of installation.3-l