Home > Comdial > Communications System > Comdial Digital Telephone System Instructions Manual

Comdial Digital Telephone System Instructions Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Comdial Digital Telephone System Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 133 Comdial manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							IMl66-107Table Of Contents
    Table Of ContentsChapter 1 System Overview . . . . . . . 
    I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-l
    introducing The System..y..................................................................1-1
    Publication Overview.....................e.1-2
    Understanding The Manyal Scope.....................................1-2
    Related Publications............................................1-2
    Accessories.................................................1-3
    Hardware Summary..............................................1-3
    Common Equipment Description......................................l-4
    Station Description.............................................l-6
    General Specifications............................................l-l 2
    Chapter 2 Description Of System Features..................................2-1
    Chapter 3 Installation..............................................3-l
    Mounting Considerations..........................................3-1
    Mounting Procedure............................................3-2
    AC Power Connection...........................................
    3-4
    SystemGrounding............:................................3-4
    Line Connections..............................................
    3-6
    Line Grounding...............................................
    3-6
    Station Connections...........................................
    3-10
    Station Wall Mounting..........................................
    3-16
    DSS/BLF Console Installation......................................3-20
    Power Failure Station Connections...................................
    3-22
    Auxiliary Equipment Interface......................................
    3-23
    Common Audible And Auxiliary Ringing Interface............................
    3-24
    External Paging Interface........................................
    3-26
    External Paging Interface 
    - Line Port...................................3-27
    Data Device Connections........................................
    3-26
    Music Interface..............................................
    3-30
    Add-On Expansion Modules.........................................
    3-31
    Introduction................................................3-31
    Add-On Expansion Module Installation..................................3-34
    Software Cartridge..............................................
    3-36
    Introduction................................................
    3-36
    Installation................................................
    3-36
    Data Communications With The Digital Telephone System.........................
    3-38
    Equipment Required...........................................
    3-38
    Connections...............................................
    3-38
    Communication Procedures.......................................
    3-41
    Caller Identification Service Support.....................................3-40
    System Checkout And Failure Isolation...................................
    3-40
    Initial Condition..............................................
    3-40Checkout................................................
    3-40
    Failure Isolation.............................................
    3-40
    Installer/User Information Regarding FCC Rules And Regulations.....................
    3-42
    Continued on next page . . .
    . . .III 
    						
    							Table Of ContentsIM166-107
    Chapter4SystemProgramming........................................4-1
    General Programming Information.......................................4-q
    Programming Overlays...........................................4-l
    Supporting DigiTech Telephones.....................................4-2
    Converting Button Designations When Using Impact Telephones.....................
    4-2
    Class Of Service Programming........................................
    4-3
    Master Clear And Class Of Service Defaults.................................
    4-4
    System Configuration 
    - Miscellaneous Features...............................4-5
    System Configuration
    .Timing Features.................................4-12
    System Configuration 
    - Feature Inhibiting................................4-14
    LineConfiguration..............................................4-15
    Station Configuration& ,:I:............................................
    4-22
    Station Configuration 
    - Miscellaneous Features.............................4-22
    Station Configuration 
    - Button Mapping”..................................4-36
    Miscellaneous Programming Features...................................
    4-43
    Video Display Terminal Programming Feature...............................
    4-78
    Video Display Terminal Programming Procedure............................
    4-79
    Video Display Terminal Remote Programming Configuration......................
    4-79
    Class Of Service Configuration Records..................................
    4-87
    System Configuration Records.......................................
    4-88
    System Configuration 
    - Miscellaneous Features............................4-88
    System Configuration 
    - Timing.....................................4-90
    System Configuration 
    - Feature Inhibiting................................4-91
    Line Configuration Records.........................................4-92
    Station Configuration Records........................................
    4-93
    Station Button Mapping Record.......................................
    4-94
    Miscellaneous Programming Features Records...............................
    4-l 00
    Programming Overlays...........................................
    4-l 17
    Chapter 5 System Operating Characteristics.................................6-l
    Operator’s Manuals............................................
    5-l
    Typical DigiTech Telephone Features...................................5-2
    Typical Impact Telephone Features....................................
    5-3
    Typical 
    Americom Telephone Features..................................5-4
    Feature Dialing Code Numbering Plan...................................
    5-5
    Controls And Indicators..........................................
    5-6
    System Ringing Patterns..........................................
    5-7
    Intercom Call Progress Tones.......................................
    5-8
    Line Select Lights............................................
    5-10
    Message Waiting Light..........................................
    5-l 1
    Intercom Light..............................................5-l 
    1
    BLFLights..............................;..................5-12!
    Speaker Light...............................................5-12
    MuteLight................................................5-12
    ’Chapter6 Maintenance.............................................6-l
    Technical Assistance And Repair Service.................................6-l
    Fuse Location...............................................6-l
    Wi~ng..........................................~.....~...6-q
    Frequently Asked Questions Concerning The Digital Telephone System.................6.2Publicationindex................................................
    1.1
    Continued on next page - . . 
    						
    							IM166-107Table Cf Contents
    Illustrations
    Figure 1-l. Outline Dimensions - Common Equipment............................j-5
    Figure l -2a. Station Images - DigiTech Telephones..............................1-6
    Figure 1-2b. Station Images - Impact Telephones...............................1-7
    Figure I-3a. Outline Dimensions - DigiTech Telephones...........................I-8
    Figure l-3b. Outline Dimensions - Impact Telephones............................1-g
    Figure 3-l. Mounting Dimensions.......................................3-3
    Figure 3-2. AC Power Connection And System Grounding..........................
    3-5
    Figure 
    3-3a. Common Equipment Line Connections.............................3-8
    Figure 
    3-3b. Typical Line Connections.....................................3-9
    Figure 
    3-4a. Common Equipment Station Connections...........................3-12
    Figure.3-4b Typical Station Connections..................................3-13
    Figure 3-5. Station Wall Mounting Details..................................
    3-19
    Figure 3-6. Typical 
    DSS/BLF Console Connections............................3-21
    Figure 3-7. Power Failure Connection...................................3-22
    Figure 3-8. Auxiliary Interface Connections.................................
    2-23
    Figure 3-9. Typical Common Audible Interface Wiring...........................
    2-25
    Figure 3-10. Typical External Paging Connection..............................
    3-26
    Figure 3-11. Typical External Paging Connection 
    - Line Port........................3-27
    Figure 3-12. Typical Data Device Connections...............................
    3-29
    Figure 3-13. Music Interface.........................................
    3-30
    Figure 3-14. Add-On Expansion Module Configuration...........................
    3-32
    Figure 3-l 5. Expansion Module Installation.................................
    3-35
    Figure 3-16. Software Cartridge Installation and Removal.........................
    3-37
    Figure 3-17. Data Communications Interconnection Diagram........................
    3-39
    Figure 3-18. Caller ID Interface, Common Equipment, and Data Printer Interconnection..........
    3-40
    Tables
    Table 3-l. Line Connections.........................................3-7
    Table 3-2. J-l Station Connections 
    (4-Line, 8Station Base Unit)......................3-14Table 3-3. 
    Jl Station Connections(8-Line, l&Station Base Unit......................3-l 5
    Table 3-4a. 
    Jl Station Connections(l6-Line, 3SStation Base Unit)....................3-l 6Table 
    3-4b. 52 Station Connections(l&Line, 32Station Base Unit)....................3-17
    Table 3-5. Line Connections 
    - 408 Expansion Module...........................3-31
    Table 3-6. Station Connections - 408 Expansion Module..........................3-33
    V 
    						
    							lM166-107
    Chapter 1
    System Overview
    Introducing The System
    System Overview
    The digital telephone system is an expandable
    communications system with many attractive
    characteristics including the following:
    Unitized base unit which includes all system
    features. 
    The base unit is full featured and
    self-contained.
    Expansion modules which increase station and
    line capacity. 
    A 4-line, 6-station expansion module is
    available. It can be added singly or in pairs to
    increase the station and line capacity of an existing
    base unit installation.
    Subdued off-hook voice announce (SOHVA)
    feature. 
    The SOHVA feature allows a station user to
    talk to a busy station without being heard by the
    outside party at the busy station. The called user can
    easily send back a pre-programmed LCD message or
    talk to the caller without being heard by the outside
    party.
    Programmable buttons. Many of the telephone
    buttons can be programmed to provide functions such
    as direct station selection (DSS), auto dial, system
    feature access, line access, messaging and more.Programmed buttons helps station users eliminate
    manual dialing errors.
    Service observing. Supervisors can help insure
    quality of service without interrupting calls by
    monitoring a trainee’s activity without being heard by
    the distant party at the trainee’s station.
    Dual intercom. A second intercom button can be
    provided so that station users can handle two intercom
    calls at once. One intercom call can be placed on hold
    while a second intercom call is serviced or both calls
    can be 
    conferenced together.
    Station Message detail accounting (SMDA)
    reports. 
    The system provides built-in estimated
    costing of all calls made over outside lines. It also
    provides SMDA printout reports of all costed calls as
    well as displaying call costs on LCD speakerphones.
    Caller ID interface. The digital telephone system
    provides an interface for a caller ID decoder device.
    The device can decode the ID data that the CO
    delivers to it over the outside lines, and send the
    decoded information out the RS-232 data port for
    printing.l-l 
    						
    							System OverviewIMl66-107Publication Overview
    Understanding The Manual Scope
    This publication contains a technical discussion of the
    digital telephone system. Included in this manual is
    the following information:
    Chapter 1, System Overview: This chapter
    provides a generalized understanding of the
    system, an explanation of the supporting
    documentation, and a summary of the equipment
    hardware.
    Chapter 2, Feature Description: This chapter
    provides a detailed discussion of the features
    provided by the digital telephone system.
    Chapter 3, Installation: This chapter provides
    detailed installation instructions and connection
    details.
    Chapter 4, Programming: This chapter provides
    detailed programming instructions for setting the
    operating parameters of the system.
    Chapter 5, Operating Characteristics: This
    chapter summarizes operating characteristics and
    provides special tone and indicator details.
    Chapter 6, Maintenance: Special maintenance
    details are provided in this chapter.
    This manual includes information about enhancements
    to the digital telephone system that are provided by
    periodic software releases. The information was
    previously published in the following Technical
    Advisory Bulletins.TAB068
    Software revision 8 and laterl
    Support for the ATI-D analog terminal interface
    devicel
    Support for the DigiTech DD32X and Americom
    XD64X DSS/BLF consolesl
    Provision for programming a night mode buttonTAB080
    Software revision 9 and laterl
    Support for dual DD32X DSSIBLF consoles
    TAB091 ASoftware revisions 10 and 11A.
    Additional dial time for the 
    DISD option
    Changed defaulted first choice signalling style for
    intercom calls
    Supports both on-hook and off-hook call
    announcing from speakerphones
    Enhanced subdued off-hook voice announce
    operation
    Expanded personal ring tone choice
    l Simplified hybrid operation
    l Support for DigiTech telephones with a revision
    letter of I or later
    l Enhanced automatic call backl
    Support for digital single-line proprietary telephone
    l Support for ExecuMail voice processing system
    TAB096ASoftware revision 11 B
    l Enhanced operation with Americom LCD
    speakerphones
    TAB097BSoftware revision 12Al
    Support for /mpact digital proprietary telephones
    TAB099Software Revision 13A
    l Enhanced SMDA reportingl
    Expanded options for account code entryl
    Support for caller ID service
    TAB113Software Revision 138
    Support for the 
    lmpacf proprietary multiline
    telephone (product code 
    8112N)
    Support for the Americom telephones (product
    code 70nnn and 71 nnn) with the 
    10408,10816, and
    I1 632 software cartridges.
    Telephone type query for button mapping through
    VDT programming
    Additional support for caller ID serviceRelated Publications
    The following related publications contain additional
    information applicable to this system.
    General Information
    IMI 01-005 Handling Of Electrostatically Sensitive
    Components
    User Information
    Operation With DigiTech Telephones and Consoles
    (product codes 
    77OOS, 7714X, and 7714s - all with
    revision I and later, and 
    DD32X)
    GCA70-220DigiTech LCD Speakerphone
    System User’s Guide
    GCA70-221DigiTech Multiline Telephone
    System User’s Guide
    GCA70-226DigiTech Attendant’s Supplement
    GCA70-184
    DigiTech Station User’s Guide
    GCA7rI-232
    DigiTech Single-Line Proprietary
    Telephone User’s Guidel-2 
    						
    							IMl66-107
    System Overview
    GCA70-187DiglTech DSWBLF Console
    User’s Guide
    Operation With /mpactTelephones and Consoles
    (product codes 
    80248,8124S, 8012S, 8112S, 8112N,
    8101N, and IB64X)
    GCA70-245./mpact LCD Speakerphone
    System User’s Guide
    GCA70-244/rnpacf Multiline Telephone
    System User’s Guide
    Operation With Americom Telephones (product codes
    701 OS, 
    7016S, and 711 OX)
    GCA70-149Americom Station User’s Guide
    GCA70-151 Americom System User’s Guide
    GCA70-153 Americom Attendant’s Guide
    GCA70-257 Americom LCD Speakerphone System’Useh
    Guide
    GCA70-247
    GCA70-248
    GCA70-246
    GCA70-256
    @act Attendant’s Supplement
    Impact Station User’s Guide
    impact Single-Line Proprietary
    Telephone 
    User’s Guide
    Impact DSWBLF Console
    User’s Guide
    Accessory Information
    lMl89-037Installation Instructions For The
    Analog Terminal Interface (ATI-D)
    GCA70-239User’s Guide For The
    Industry-Standard Telephone
    Accessories
    By employing the Analog Terminal Interface (ATI-D)
    device, the digital telephone system can support the
    operation of the following accessories:
    l ExecuMail and Eloquence voice mail and automatic
    attendant equipment
    l Industry-standard telephones and telephone
    devices
    The Comdial 
    DigiTech and impact LCD
    speakerphones with product codes of 
    7700s and
    80248, revision H and earlier, include a built-in
    headset port. Speakerphones with a revision of I and
    latepprovide an auxiliary jack for headset interface.
    The Supra Polaris headset by 
    PLANTRONICS INC,
    345 Encinal Street, Santa Cruz CA, 95060 is
    compatible with the digital telephone system and may
    be connected to the headset port or auxiliary jack ofthese LCD speakerphones.
    Two Supra Polaris models are available for use:
    l OH2001 Monaural Single Receiver
    l OH2002 Binaural Dual Receiver
    NOTE: The 
    system delivers subdued off-hook voice
    announce (SOHVA) messages to the headset
    port. Because a telephone headset exhibits a
    “coupling” effect between the ear piece and the
    microphone, 
    it may allow the outside paw to
    hear the SOHVA message. The 
    Plantronics
    headset 
    will minimize the coupling effect but
    may not 
    complerely eliminate it.
    Using the Caller Identification Interface (product code
    CID08), the digital telephone system provides caller ID
    information as part of the SMDR printout and as ASCII
    data input for use with personal computer based
    application programs.
    Hardware Summary
    The digital telephone system consists of an electronic
    Digital Service Unit (DSU), usually referred to as
    common equipment, optional expansion modules to
    extend station and line capacities as required, a
    software cartridge containing the operating system
    programming, dedicated digital electronic key
    telephones, and interconnecting wiring consisting of
    small, 
    2-- or 4-conductor, twisted-pair cable.
    The station and line capacity of the base unit andoptional expansion module are per the following chart.
    MODELCO/PBXSTATION
    NO.CAPACITYCAPACITY
    GO408
    48
    GO81 6816
    G16321632
    GM4084
    8
    The digital telephone system is full featured, and
    supports all Comdial proprietary digital telephone
    models.
    The digital system is expandable in both line and
    station capacity with the addition of add-on expansion
    modules.1-3 
    						
    							System OverviewIMl66-107Common Equipment Description
    The common equipment base unit is a fully electronic
    device. It is essentially a special purpose computer
    system acting as a communications controller between
    central office (CO), private branch exchange (PBX), or
    CENTREX supplied lines and the proprietary digital
    telephone stations. The software architecture of the
    common equipment provides complete system support
    and great flexibility of operation.
    The system is fully digital and is 
    ISDN up-gradable
    with two usable time slots available for each station.
    The digital information passes over time division
    multiplexing 
    (TDM) highways. The digital information
    is an encoded version of the voice transmission and
    control signals that are translated into computer
    language. The TDM highway can transmit several
    signals over a single pair of wires at the same time.
    The signals are governed by a system clock. This
    clock creates an overall point of reference againstwhich the TDM information is synchronized and
    partitioned into time slots. A time slot is a portion of
    time assigned to a particular position of the system
    clock. Each time a particular clock position is reached,
    the information associated with that position can be
    read. As the system clock goes through the clock
    cycle, all necessary digital information is passed
    between the pieces of equipment sharing the highway.
    The common equipment consists of a base unit, which
    provides complete feature support, and optional
    expansion modules which provide extended station
    and line coverage.
    The common equipment is contained in a functional,
    modem-style metal housing of contemporary design in
    keeping with the needs of the modem off ice
    environment. It is engineered to be wall or rack
    mounted. The outline dimensions of the common
    equipment base units are illustrated in 
    Figure l-l.l-4 
    						
    							System Overview
    4-Llne, Mtatlon Base Unit
    &Llne, l&Statlon Base Unit
    Figure l-l. Outline Dimensions - Common Equipmentl-5 
    						
    							System OverviewIMl66-107Station Description
    The digital telephones employed with the digital
    telephone system are electronic, 
    microprocessor-
    controlled, devices. They allow not only multiline
    pickup but also single button access to features
    available from the serving CO, PBX, or 
    CENTREXswitch as well as the common equipment. The digital
    telephones are available in several different images
    with several models available in each image. The
    images and dimensions of the various digital
    telephones are shown in 
    Figures 1-2 and 1-3.7700s
    oom o.
    0000
    0000
    0000
    0000
    0000
    0000
    0000
    0000
    0000
    0000
    0000
    0000
    0000
    0000
    DD32X
    Figure l-2a. Station Images - DigiTech Telephones1-6 
    						
    All Comdial manuals Comments (0)

    Related Manuals for Comdial Digital Telephone System Instructions Manual