Comdial Digital Telephone System Instructions Manual
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System ProgramingSystem Configuration - Miscellaneous Features - continued IMl66-107Press ITCM +##746% ) System Clock The system clock maintains current date and time information. The system provides this information to LCD speakerphones for display. Set the system time with this feature. The system attendant also has access to this feature. System Speed Dial You can program a special system-wide list of numbers that all users can use for automatic dialing. The system attendant can also program the system speed dial numbers.I. Dial 01. .QNG FORM - Dial 00 - 99 for yr. - Dial 01 - 12 for mo. - Dial 01 - 31 for day - Dial 00 - 23 for hr. - Dial 00 - 69 for min.“SET CLOCK u ORT FOR&j - Dial 00-23 for hr. - Dial 00-59 for min. - Dial # to assign hours and minutes. 2. Dial +R for configuration mode. To change setting, repeat procedure and make different selection. 1. Dial 02. “SYS SPEED DIAL a, 2. Dial 01 - 99 for storage location.“xxxxxxxx...” 3. Dial # to clear current entry.“LINE: ” Q. Choose line, line group, or intercom to be used with speed dial number. “LINEXX ” - Line port 1-14 = Dial 01 - 14 or press Al - A14. - Line port 15,16 = Dial 15,16 or press Bl, B2. - Line port 17-24 = Dial 17 - 24 or press HOLD, Al - A8. - Dial 90 for last line used or prime line.‘PRIME L/NE” - Dial 91 - 94 for line group l-4.‘LINE GROUP 1 ’ - Press ITCM button for intercom line.“INTERCOM ’ 5. Dial number for storage (32 digits max).“xxmx... * - If required, press HOLD button to store a pause. - If required, press TAP button to store a hookflash. 6. Press TRANSEONF button to save the number. 7. Repeat steps 2-6 for all speed dial numbers. -OR- Press * for configuration mode.
IMl66-107System ProgramingSystem Configuration - Miscellaneous Features - continued Press ITCM ++#746+k Tandem Attendant1. Dial 24.“TANDEM ATTN XXX ’ When you enable this feature, a recall2. Press Al to toggle between enable and disable (LED On = Enable). from an unanswered call transfer or -OR- timed hold recall will ring at both Dial 1 to enable.“TANDEM ATN OFF attendant stations. When you disable Dial 2 to disable it, only the attendant station that (Al LED is on).“TANDEM Al7N ON ’transferred the call will ring. 3. Dial % for configuration mode. To change setting, repeat procedure and make opposite selection. Tone or Voice Signailing1. Dial 16.“XXXXX ANN. FIRS7 Intercom calls can be tone signalled or2. Press Al to toggle between Voice To Tone. voice signalled. Use this programming (LED On = voice signalling). feature to select the system’s signalling-OR- choice. With either method set as the Dial 1 for Voice First.“VOICE ANN. FIRST” system’s first choice, the user can Dial 2 for Tone First.“TONE ANN. FIRST” choose the other method as needed. 3. Dial G# for configuration mode. To change setting, repeat procedure and make opposite selection. Press SPKR to end. 4-l 1
System ProgramingIMl66-107 System Configuration -Timing FeaturesPress ITCM %#746+# recall time: (LED On = Selected Time) - Dial 1 or press Al = 1 min.“C.P. RECALL 1 ” Wogramming feature automatically- Dial 2 or press A2 = 2 min.“C.P. RECALL 2 ” etums to a timed hold recall condition- Dial 3 or press A3 = 3 min“C.P. RECALL 3 ’it the parking station.- Dial 4 or press A4 = 4 min.“C.P. RECALL 4 ” - Dial 5 or press A5 = 5 min.“C.P. RECALL 5 ” - Dial 6 or press A6 = 6 min“C.P. RECALL 6 * - Dial 7 or press A9 = Never Recall‘NEVER RECALL” 3. Dial % for configuration mode. To change setting, repeat procedure and make different selection. htomatic Dialing iNhen a telephone user dials a number- Dial 01 or press Al = 60 msec. automatically (autodial, saved number- Dial 02 or press A2 = 60 msec. redial, etc), the duration of the- Dial 03 or press A3 = 100 msec.“DTMF DIALNGlb0’ generated DTMF tones are as you set- Dial 04 or press A4 = 120 msec. “DTMF DIALNG 720 Mthem with this programming option.“DTMF DIALNG 760 *This is useful when automatically dialed- Dial 05 or press A5 = 160 msec. - Dial 08 or press A6 = 240 msec.PTMF DIALNG 240 *numbers access answering machines, banking computers, voice mail, etc that- Dial 07 or press A7 = 320 msec.“DTMF DIALNG 320 n require DTMF tones that are longer- Dial 08 or press A8 = 400 msec.“DTMF DIALNG 400 u than standard tones.- Dial 09 or press A9 = 480 msec.“DTMF DIALNG 480 u - Dial 10 or press A10 = 560 msec.“DTMF DIALNG 560 u - Dial 11 or press All = 720 msec.=DTMF DIALNG 720 u - Dial 12 or press Al2 = 680 msec.“DTMF DIALNG 880 ” - Dial 13 or press Al3 = 1040 msec.PTMF DIALNG 7040” 3. Dial +R for configuration mode. To change setting, repeat procedure and make different selection. Pause Time During auto dials and speed dials, it is2. Select time: (Program button LED On = selected time) sometimes necessary to delay the - Dial 1 or Press Al = .5 sec.“PAUSE TlME 0.50 ” sending of digits to give switching- Dial 2 or Press A2 = 1 sec.“PAUSE TIME 1”equipment time to prepare for receiving- Dial 3 or Press A3 = 1.5 sec.“PAUSE TIME 1.50 uthem. A pause is stored for this- Dial 4 or Press A4 = 2 sec.MPAUSE TIME 2”purpose whenever the user presses the HOLD button. You can set the- Dial 5 or Press A5 = 3 sec.“PAUSE TlME 3” length of a pause with this- Dial 6 or Press A8 = 5 sec.‘PAUSE TIME 5” programming feature.- Dial 7 or Press A9 = 7.5 sec.“PAUSE TIME 7.50 * - Dial 8 or Press A10 = 10 sec.“PAUSE TIME 70 ’ - Dial 9 or Press All = 15 sec.“PAUSE TIME 15 ” - Dial 0 or Press Al2 = 20 sec.“PAUSE TIME 20u 3. Dial % for configuration mode. To change setting, repeat procedure and make different selection. System Configuration Timing Features continued on next page . . . (1 4-12
IMl66-107 System ProgramingSystem Configuration -Timing Features - continued1 Press ITCM W746% 1 Recall/Flash: The system can generate either a line zlisconnect (recall) or a host system ‘eature access signal (flash) depending Jpon the programmed time. Timed Hold Recall After a call has been on hold for the. length of time set with this programming feature, the system will recall the station that placed the call on hold. Unanswered Call Transfer Recall Time A transferred call that remains unanswered after the length of time sei inrith this programming feature will return to the transferring station for answering.I. Dial 12WECALUFLSH XxXx” !. Select time (LED On = Selected Time): - Dial 1 or Press Al = .08 sec.“RECALLIFLSH 0.08” - Dial 2 or Press A2 = .30 sec.‘RECALUFLSH 0.30” - Dial 3 or Press A3 = .50 sec.WECALUFLSH 0.50” - Dial 4 or Press A4 = .60 sec.“RECALUFLSH 0.60’: - Dial 5 or Press A5 = .75 sec.“RECALUFLSH 0.75” - Dial 6 or Press A8 = .88 sec.“RECALUFLSH 0.88” - Dial 7 or Press A9 = 1 sec.“RECALUFLSH 1 ” - Dial 8 or Press A10 = 1.5 sec.“RECALUFLSH 1.50” - Dial 9 or Press All = 2 sec.“RECALUFLSH 2 ’ - Dial 0 or Press Al2 = 3 sec.“RECALUFLSH 3 a 3. Dial +K for configuration mode. l-o change setting, repeat procedure and make different selection. I. Dial 14 “HOLD RECALL XX-XX” 2. Select time (LED On = selected Time): - Dial 1 or Press Al = 30 sec..HOLD RECALL 30 * - Dial 2 or Press A2 = 60 sec.*HOLD RECALL 60 ” - Dial 3 or Press A3 = 90 sec.“HOLD RECALL 90 ,a - Dial 4 or Press A4 = 120 sec.“HOLD RECALL 120 ’ - Dial 5 or Press A5 = 180 sec.“HOLD RECALL 180 ” - Dial 6 or Press A8 = 240 sec.“HOLD RECALL 240 ” - Dial 7 or Press A9 = 300 sec.“HOLD RECALL 300 ” - Dial 8 or Press Al0 = 360 sec.“HOLD RECALL 360 ” - Dial 9 or Press Al 1 = 420 sec.“HOLD RECALL 420 ” - Dial 0 or Press Al2 = 0 sec.“HOLD RECALL 0” 3. Dial +R for configuration mode. To change setting, repeat procedure and make different selection. . 1. Dial 11.“TRANSFER RECALL M 2. Dial 1 (station transfer recall).“STA XFR RCL XXX ” ‘-OR- Dial 2 (department transfer recall).“DEPT XFR RCL XXX” 7. Choose transfer time (LED On = Selected Time): - Dial 1 or Press Al = 10 sec.STA XFR RCL 10 to - Dial 2 or Press A2 = 20 sec.“STA XFR RCL 20 * - Dial 3 or Press A3 = 25 sec.“STA XFR RCL 25 m - Dial 4 or Press A4 = 30 sec.“STA XFR RCL 30 ” - Dial 5 or Press A5 = 45 sec.“STA XFR RCL 45 o - Dial 6 or Press A8 = 60 sec.“STA XFR RCL 60 ” - Dial 7 or Press A9 = 90 sec.“STA XFR RCL 90 ” - Dial 8 or Press A10 = 120 sec.“STA XFR RCL 120” - Dial 9 or Press Al 1 = 180 sec.“STA XFR RCL 180” - Dial 0 or Press Al2 = 400 sec.“STA XFR RCL 400” 1. Press * for next transfer recall feature. 5. Press * * for configuration mode. ro change setting, repeat procedure and make different selection. 4-13
System ProgramingIMl66-107 System Configuration - Feature Inhibiting Press ITCM %#746% :eature Inhibit Programming1. Dial 29.“FEATURE INHIBIT”‘ou can disable certain features 2. Select feature: y&em-wide to provide a basic- Dial 01 to disable Line Group 1. slephone system for use in- Dial 02 to disable Line Group 2. lstallations where a large proportion of- Dial 03 to disable Line Group 3.78 stations are accessible to Inauthorized users thus subject to- Dial 04 to disable Line Group 4.smpering. - Dial 05 to disable Zone 1 Paging. - Dial 08 to disable Zone 2 Paging. ‘ou can re-enable the features that ‘ou disable with this procedure by lialing 34 while you have this brogramming feature active or by rerforming the system default rrocedure. -Dial 07 to disable Zone 3 Paging. - Dial 08 to disable All Call. - Dial 09 to disable Meet Me Page. - Dial 10 to disable Night Transfer. - Dial 11 to disable Background Music. - Dial 12 to disable Voice Announce Block. - Dial 13 to disable Message Waiting. - Dial 14 to disable Call Pickup. - Dial 15 to disable Call Forward. - Dial 18 to disable Automatic Call Back. - Dial 17 to disable Station-to-Station Messaging. - Dial 18 to disable Line Group Queue. - Dial 19 to disable Directed Station Hold. - Dial 20 to disable Call Park Orbit 1. - Dial 21 to disable Call Park Orbit 2. - Dai122 to disable Call Park Orbit 3. - Dial 23 to disable Call Park Orbit 4. - Dial 24 to disable Call Park Orbit 5. - Dial 25 to disable Call Park Orbit 6. - Dial 28 to disable Call Park Orbit 7. - Dial 27 to disable Call Park Orbit 8. - Dial 28 to disable Call Park Orbit 9. - Dial 29 to disable Call Waiting. - Dial 30 to disable LCD Messaging. - Dial 31 to disable Executive Override/Service Observing. - Dial 32 to disable Account Code. - Dial 33 to disable Personal Call Forward - Dial 34 to enable all features. - Dial t for next kern. - Dial C # for configuration mode.4-14
System ProgrammingIMl66-107 Line Configuration’ 0 To make a record of the programming configuration, mark the desired requirements in the line class of service records chart found at the end of Chapter 4. 0 To make the programming selections, dial the feature code and then dial the configuration code (or press the programming button where appropriate). NOTE: A lighted LED next to the programming button for the selection indicates the current configuration. When a sing/e button provides a toggle (orVo#) action, the lighted LED indicates the active feature. 0 The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the feature code for any desired configuration. Enter the base level with the following procedure: press ITCM then dial +R# 7 4 6 ++. The last step is to press the SPKR button to end the programming procedure and return the system to normal operation. 0 To make a line port selection, press a programming button or dial a selection number on the keypad as follows:LINES PROG. BUTTONSKEYPAD BUTTONS1-14 Al -A14 01-14 1516Bl, 8215,1617-24 HOLD plus Al - A817-24 Abandoned Hold Release When a distant party abandons a hold condition and disconnects from a line (hangs up), the central office will send a forward disconnect signal to the digital telephone system. This signal can be either 50 msec. or 350 msec. in length. Find out from the telephone company what the signal length is, and program all of the central office line ports to match it using this procedure.1. Dial 38.“HOLD RELEASE 50 ’ 2. Select hold release time for line ports. (LED On = 50 msec and Off = 350 msec.)Line port l-14 = Dial 01 - 14 or Press Al - Al4 Line port 15,16 = Dial 15,16 or press Bl, B2 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8, 3. Dial +# for configuration mode. To change setting, repeat procedure and make different selection. 4-15
IMl66-107System Programming ILine Configuration - continued Press ITCM +%#746+%. Automatic Privacy, Privacy Release You can make a line private or non-private. In the private mode, a station has exclusive use of a line during a call. Lines are private unless you re-program them and make them non-private. Further, you can arrange for individual station to automatically release privacy while on certain lines. With this arrangement, other stations can join that particular station whenever it is on the privacy release line. Line Disable Take a line port out of service when necessary (because of defect or some other reason) using this programming procedure. To make a line private or non-private, 1. Dial 40.“PRIVACY RELEASE ” 2. Select line ports to be non-private (LED On = Non Private): Line port 1-14 = Dial 01 - 14 or Press Al - Al4 Line port 1516 = Dial 15,16 or press Bl ,B2 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8 3. Dial +R for configuration mode. To change setting, repeat procedure and make different selection. To arrange for a station to automatically release privacy on a private line, 1. Dial 54.“STMINE CONFIG.’ . 2. Dial 4.“PRIVACY RELEASE 3. Select line ports for privacy release (LED On = Privacy Release): Line port 1-14 = Dial 01 - 14 or press Al - Al4 Line port 15,16 = Dial 15,16 or press Bl, 82. Line port 17 - 24 = Dial 17 - 24 or press HOLD then press Al - AI 4. Dial # when all line ports are selected. 5. Select station ports to be programmed: - Station10 - 57: Dial 10 - 67 or press Cl 0 - C57. 6. Dial +# when all station ports are selected. -OR- Dial +C +I? for next station/line feature. -OR- Dial t G# +# for configuration mode. To change setting, repeat procedure and make different selection. 1. Dial 31. PISABLE LINES ’ 2. Select line ports to be disabled (LED On = Line Disabled). Line port 1-14 = Dial 01 - 14 or Press Al - Al4 Line port 15,16 = Dial 15,16 or press Bl ,B2 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8 3. Dial # for configuration mode. Return the line to service with the U&&&%&Q programming procedure. ( Press SPKR to end. 1 4-16
System ProgrammingIMl66-107Line Configuration - continued Press ITCM f#746%.Line Groups Group outside lines of the same type together for dial-up outgoing access. NOTE: When you do this, the feature m0f77aridy arranges the system for hybrid operation. Remember, hybrid operation may incur a higher monthly tariff than the key sysrem .operarion incurs. Ask the local telephone company for details User access codes for the line groups are:Group 1 = Dial 9 Group 2 = Dial 81Group 3 = Dial 82 Group 4 = Dial 831. Dial 35 “ASSIGN LINE GRPS” 2. Dial 0 for no groups assigned “NO LINE GROUP” -OR- Dial 1 for Line Group 1“LINE GROUP 1” Dial 2 for Line Group 2“LINE GROUP 2” Dial 3 for Line Group 3“LINE GROUP 3” Dial 4 for Line Group 4.“LINE GROUP 4 ” 3. Select line ports to be assigned (LED On = Lines Assigned). Line port l-14 = Dial 01 - 14 or Press Al - Al4 Line port 15,16 = Dial 15,16 or press Bl, 82 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8. 4. Dial * for next group. -OR- Dial +K +R for next feature;- -OR- Dial +C +K +R for configuration mode. To change settings, repeat procedure and make different selections.1 PressSPKRtoend.’4-17
IMl66-107System ProgrammingLine Configuration - continued Press ITCM ++#746%. .ine Names ‘ou can name lines as to their function to dentify them for use. Names such as VATS, CO, etc., when appearing on the CD speakerphone displays, make locatin! t desired line easier for the station user to lo. A line name can contain up to five :haracters. 1. Dial 34.“LINE NAME” 2. Select line ports to be named (LED On = Selected). Line port 1-14 = Dial 01 - 14 or Press Al - Al4 Line port 15, 16 = Dial 15,16 or press Bl, 82 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8. 3. Press # to clear current name. 4. Dial line name character codes (5 characters maximum for each line port from chart shown below). - Examples: - WATS = Dial 91 21 81 73 - 0156 = Dial 00, 01,05, 06 (Each character must be represented by two digits.) 5. Dial +++ and repeat last three steps for next line. -OR- Dial +R +K for configuration mode. To change setting, repeat procedure and make different selection. I,1 PressSPKRtoend.(w 91W 94 X92 X95Y 93V96Z 13Z16 4-l 8
System ProgrammingIMl66-107 Press ITCM %#746%. Line Configuration - continued Line Port FunctionsTo program an auxiliary line port, rvlim: You can condition a line1. Dial 32.“AUXlLlARY LINES Dart to serve as a port for an external 2. Select line ports to be assigned (LED On = Aux. Line Port). Daging amplifier. Line port 1-14 = Dial 01 - 14 or Press Al - Al4n. ., #entral Off ce I III&Z You can condition lineLine port 15, 16 = Dial 15,16 or press Bl, 82 ports to serve as a ports for standardLine port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8, telephone company supplied central off ice 3. Dial f for configuration mode. lines. To change setting, repeat procedure and make different selection. To program central office line ports, 1. Dial 33.TC.0. LINES” ’ 2. Select line po&to be assigned (LED On = CO Line Port). Line port 1-14 = Dial 01 - 14 or Press Al - Al4 Line port 15,16 = Dial 15,16 or press Bl, 82 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8, 3. Dial t for configuration mode. To change setting, repeat procedure and make different selection. Line To Line Port M-Assignment1. Dial 41.mASSIGN LOGICAU’HYS ’ You can reassign the programming2. Select currently assigned line port number. “PHYS LATCH XX * attributes for a line that the installer hasLine port 1-14 = Dial 01 - 14 or Press Al - Al4 Eonnected to a particular line port to a Line port 15, 16 = Dial 15,16 or press Bl, B2 different line port with this programmingLine port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8 action (logical to physical reassignment). 3. Dial new line port number (01 - 24 = line 1 - 24). This feature allows you to automatically “LOGICAL LINE XX * exchange all software attributes for a line (logical assignment) connected at one line4. Dial # to make assignment. sort with those attributes assigned to5. Repeat steps 2 -4 for another assignment.-OR-another line at a different line port without Dhysically re-locating the lines (physical assignment) or reprogramming any of the attributes.6. Dial +K for configuration mode. To change setting, repeat procedure and make different selection or make same port selections in both steps 2 and 3 to match logical to physical assignment. 4-19