Comdial Digital Telephone System Instructions Manual

							System ProgrammingIntegrated Call Costing Configuration 
- continued
Call Costing Programming Procedures
IMl66-107
when it records the time of a call for
costing. You can program the amount of
time that the system ignores for dialing
purposes.to program dial time limit.
3. Dial time in tenths of a minute 
(001 - 999.
or dial 000 to clear).“XxXx u
4. Dial G#+ for next SMDA feature.
5. Dial 
C# +# for configuration mode.
To change setting, repeat procedure and make different selection.
You can program the system to wait for a
period of time before beginning to record
costs for a call. This answer time allows a
call to ring and be answered by the called
party before the system costs it.2. Dial 03 to program answer time limit.
“ANSWER TIME XXX ,a
3. Dial time in tenths of a minute (001 - 999
or dial 000 to clear).mxxx y
4. Dial ++ for next SMDA feature.
5. Dial 
+K f for configuration
mode.STATION FEATURES”
‘LCD CALL COST”
Use this programming feature to arrange
an LCD speakerphone to display the cost
of a call as it is made from the station.3. Select station ports (LED On = Selected):
- Station 10 - 57: Dial 10 - 57 or press Cl0 - C57.
4. Dial f for next station feature.Press SPKR to end.
4-70 
						

							IMl66-107System ProgrammingSpecialized Route Access (SRA) Configuration
0 To make a record of the programming configuration, mark the desired requirements in the records chart.
0 Use the sequence of steps listed below to program for the specialized route access (SRA) feature using your
VDT. 
You can on/y program the SRA feature from the VDT and not from station 10.
Enable The SRA Feature: 
The SRA1. Type I + 7 4 6 +N and press RETURN,
feature allows the system to select a line2. From the main menu, type 1 and press RETURN for
group based on the digits the user hassystem COS menu,
dialed. By doing this, it matches calls with
3. From the system COS menu, type 16 for specialized route
their best suited routes. The feature
access menu and press 
RETURN,
provides a table-driven routing scheme4. From specialized route access menu, type 1 for enable/disable
where the numbers the users dial cause
choice menu and press 
RETURN,
the system to chose a line group after5. Type 1 to enable or type 0 to disable feature and
comparing the dialed number with entries in
press 
RETURN,
an office code table, and area code table
6. To return to the main mehui, .press and hold CTRL and type C.
or, four special area code tables.
When you enable the SRA feature, you
must first clear all assigned prime line, idle
line preference and direct line appearance
to inhibit all direct line access-for the
system stations, and you must assign lines
to the line groups that you plan for the
system to use.
4-70A
(TAB1 17~15) 
						

							System ProgrammingIMl66-107Specialized Route Access (SRA) Configuration 
- continued
)ff ice Code And Area Code Tables: TheTo program office code table,
lffice code table matches a dialed office1. Type I % 7 4 6 +k and press RETURN,
odewith one of the office codes that you2. From the main menu, type 1 and press RETURN for
iave entered in the table, and routes thesystem COS menu,
all over the line group that you have3. From the system COS menu, type 16 for specialized
ntered for that office code. The area coderoute access menu and press RETURN,
able matches a dialed area code with one4.From specialized route access menu, type 2 for off ice code
If the area codes that you have entered intable menu and press RETURN,
he table, and routes the call over the line6. Type l-4 for line group to match office codes
croup that you have entered for that areaand press RETURN,
:ode.6. Type office code(s) for routing over programmed group number
and press RETURN
VOTE: When programming the tables,
(type 11[111 or nnn.nnn.nnn.nnn for one code or several codes)
note 
that a// table entries are-OR-
defaulted 
to line group 7; therefore,
r0 minimize programming effort,(type ALL to assign every office code from 000 through 
9999,
7. To return to the main menu, press and hold CTRL and type C.
assign area/office codes 
with
rhe fewest entries to line groups 2
thmugh 4. For example: if you areTo program area code table,
entering area codes 
200 through 2991. Type I * 7 4 6 # and press RETURN,
and codes 
200 rhmugh 209 requires2. From the main menu, type 1 and press RETURN
one line group while codes 
270for system COS menu,
through 299 requires another line3. From the system COS menu, type 16 for specialized
group, leave line 
group 1 assignedroute access menu and press RETURN,
to the larger quantity of entries that4. From specialized route access menu, type 3 for area code
require the most programming efforttable menu and press RETURN,
(21 O-299) and reprogram 
the line5. Type l-4 for line group to,match area codes and
group for the smaller quantitypress RETURN,
of entries.6. Type area code(s) for routing over programmed group number
and press RETURN
(type 
m or nnn.nnn.nnn.nnn for one code or several codes)
-OR-
(type ALL to assign every area code from 000 through 
999),
7. To return to the main menu, press and hold CTRL and type C.
(TAB1 
17~16)4-708 
						

							IMl66-107System ProgrammingSpecialized Route Access (SRA) Configuration 
- continued
Special Area Code Tables: The fourTo assign the special area codes to the four tables,
special area code tables must first match a1. Type I 
t 7 4 6 X and press RETURN,
dialed area code and then match the dialed2. From the main menu, type 1 and press RETURN
office code with office code entries in the
for system COS menu,
matched table. With a complete match3. From the system COS menu, type 16 for specialized route
found, the system routes the call over theaccess menu and press 
RETURN,
line group that you have assigned to the4. From specialized route access menu, type 6 to assign area code
matched office code in the matched specialto special table and press 
RETURN,
area code table.
5. Type l-4 to choose special table 1-4 and press RETURN,
NOTE: When programming the special6. Type specific area code for table and press 
RETURN,
7. Repeat steps 4 through 5 for each remaining special table
area code tables, note that 
a// office
code entries are defaulted to lineand press RETURN,
8. To clear the special area code tables if needed, type 7 and
group 
7; therefore, to minimize
programming effort, assignpress RETURN, then type l-4 for table 1-4 and press RETURN,
those codes with the fewestand repeat as necessary.
entries to line groups 2 through 4.9. Return to the system COS menu.
For example: if you are programming
T
for code entries 200 through 299,o assign line groups to the office code entries,
and codes 000 through 209 requires1. From the system COS menu, type 16 for specialized route
one fine group while codesaccess menu and press 
RETURN,
210 through 299 requires another2. From specialized route access menu, type 4 for special
line group, leave fine group 1area code table menu and press RETURN,
assigned to the larger quantity of3. Type l-4 for special table 1-4 and press RETURN,
entries that require the most4. Type 14 to choose line group 1-4 and press RETURN,
programming effort (2 1 O-299)5. Type all office code(s) that require call routing over the line
and reprogram the line group for thegroup that you set in step 4; and press RETURN
smaller quantity of entries.(type in or nnn.nnn.nnn.nnn for one code or several codes)
-OR-
(type ALL 
to assign every office code from 000 through 999)
6.Type 4 and repeat steps 3 through 5 to add additional line
groups to office codes in the same table or to program the
next special area code table,
7. To return to the main menu, press and hold 
CTRL and type C.
4-7oc(TAB1 17~17) 
						

							System ProgrammingIM166-107Specialized Route Access (SRA) Configuration 
- continued
Insert Digits: You can program the
system, on a per line group basis, to insert
up to six digits before a dialed number. This
‘eature is useful if the dialed number must
match a specific format for the line group
oeing used.
Overflow Line Group: You can assign an
overflow line group that the system can
route calls over when no lines are free in
the line group assigned to the matching
entry; otherwise, the system will return
busy tone to the caller when this condition
exists.
NOTE:if you have arranged for 
the system
to insert digits on a particular line
group, consider arranging for the
system to insert digits in the 
overflow
line group as well. This 
consideratio
is necessary only if it is important for
the 
call to route through the same
common carrier as was the original
line group.
SRA Wait Time: Once a caller begins to
dial digits, he or she has a certain period of
time in which to dial each new digit. After
the caller has stopped dialing digits and the
end of the time-out period has occurred,
the system analyzes the dialed digits and
routes the call by following the table-driven
routing scheme. Use this procedure to
select the SRA wait time.Assign or clear insert digits by performing the following steps,
1. Type I 
f 7 4 6 % and press RETURN,
2. From the main menu, type 1 and press RETURN
for system COS menu,
3. From the system COS menu, type 16 for specialized route
access menu and press 
RETURN,
4. Type 8 for assign insert digit menu and press RETURN,
5. Type l-4 for line group number and press RETURN,
6. Type SRA insert digits (maximum of six) and press RETURN,
7. Repeat steps 1-3 to assign insert digits for each line group,
8. To clear the insert digits if needed, type 9 and press 
RETURN,
then type l-4 for line group number and press RETURN
repeat as necessary,
9. To return to the main menu, press and hold 
CTRL and type C.
1. Type I 
* 7 4 6 +N and press RETURN,
2. From the main menu, type 1 and press RETURN for
system COS menu,
3. From the system COS menu, type 16 for specialized route
access menu and press 
RETURN,
4. From specialized route access menu, type 6 for overflow line
group and press 
RETURN,
5. Type 1 - 4 for line group l-4 or 0 for no line group
and press 
RETURN,
6. To return to the main menu, press and hold CTRL and type C.
Assign ARS wait time by performing the following steps,
1. Type I 
# 7 4 6 + and press RETURN,
2. From the main menu, type 1 and press RETURN
for system COS menu,
3. From the system COS menu, type 16 for specialized route
access menu and press 
RETURN,
4. Type 10 for assign ARS wait time menu and press RETURN,
5. Type 2,3, or 4 for 2,3, or 4 seconds and press RETURN,
6. To return to the main menu, press and hold CTRL and type C.
(TAB1 
17~18)4-70D 
						

							System ProgrammingIMl66-107
Station Message Detail Accounting/Reporting Configuration
.The system produces five different call cost reports for printing. They are:
1. Detailed report of all station
2. Detailed report of all accounts
3. Trunk summary report
4. Department summary report5. All records
The system generates reports automatically for printing whenever it detects that its records storage area is 95
percent full. You can use class of service programming to choose the reports that you want the system to
generate.It generates the reports for printing in the order that you selected and at a certain time each day. You
can also take programming action that causes the system to delete all printed records except for those it collects
during-the printing operation.It stores these records for later printing.
l To make a record of the programm/ng configuration, mark the desired requirements in the station message
detailed accounting records found at the end of Chapter 4.
D To make the programming selections, dial the feature code and then dial the configuration code (or press the
Programming button where appropriate).
NOTE: A lighted LED neti to the programming button for the selection indicates the current configuration.
When a 
sing/e b&ton pm&s a toggle (on/oh7 action, the lighted LED indicates the active feature.
l The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the
feature code for any desired configuration.Enter the base level with the following procedure: press 
ITCM then
dial 
+++I 7 4 6 +N. The last step is to press the SPKR button to end the programming procedure and return the
system to normal operation.
Station Message Detail Accounting
Departments Numbers 
and Stations
Use this programming feature to define
different department numbers and assign
stations to the departments so that SMDA
call cost reports will only include
information concerning that specific station
arrangement.
To define the department numbers,
1. Dial 75.5MDA PROGRAMMING”
2. Dial 04 to define dept. numbers. “SMDA DEPARTMENTS”
3. Dial 
1 - 8 for dept. 1-8.“DEPTX ’
4. Dial 0000 - 9999 for department number.‘DEPTX 
YYYY u
5. Dial +K for next department, and repeat steps
3 
- 7 until all departments are numbered.
6. Dial 
+++ +R for next SMDA feature.
7. Dial 
+K +R +N for configuration mode.
To change setting, repeat procedure and make different selection.
To assign stations to departments,
1. Dial 53.“STATION FEATURES”
2. Dial 22.
“SMDA DEPARTMENTS”
3. Dial 0 for no SMDA department. “DEPARTMENT 0’
-OR-
4. Dial 1 - 8 for dept 1 - 8.“DEPARTMENT X ”
5. Select stations for SMDA department (LED On = Selected):
- Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57.
6. Dial % for additional department/station assigments.
-OR-
Dial t ++ for next station feature.
-OR-
Dial * * % for configuration mode.
To change setting, repeat procedure and make different selection.
4-71 
						

							IMl66-107System ProgrammingStation Message Detail Accounting/Reporting Configuration 
- continued
Press ITCM %#7463.
Station Message Detail Accounting
(MDA) Printout
Call cost reports, produced by the system
for printing, are generated automatically
whenever the system detects that the
records storage area is ninety-five percent
full. Program the system to automatically
generate these reports for printing at a
certain time each day if desired.
You can command the system to print
several different types of SMDA reports
and to delete all stored SMDA records.
Beginning with software release revision
13A on lnnnn and Snnnn software
cartridges, you can specify a specific
station that you wish an SMDA printout for.
NOTE: The departmental calldistribution
report reflects statistics based on
current departmental station
assignments. Before you use the
previous programming feature to
reassign stations to 
different
departments, it is a good practice to:
(1) print the departmental call report
and any other desired SMDA
reports,
(2) make any desired
reassignements,
(3) delete all SMDA records.
To arrange for automatic reports,
. Dial 75.“SMDA PROGRAMMING”
!. Dial 
13 for auto report time.*AUTO TIME XxXx ”
- Dial new time in hours and minutes (HH MM
in 24 hour time) or dial 
+R to accept current time.
1. Dial 14 for report definition.“AUTO REPORT”
I. Choose reports for printing.
- Dial 1 for station report.“STATION REPORT ’
- Dial 2 account report.wcoubr REPORT n
- Dial 3 line report.“LINE REPORT ”
- Dial 4 department report.“DEPT. REPORT ”
- Dial 5 print all.“PRINT RECORDS ’
- Dial 6 delete records.“DELETE RECORDS ”
- Dial 7 for DCD report.=DCD REPORT u
j. Dial +R for next SMDA feature.
OR-
Dial 
+K +R for configuration mode.
To change setting, repeat procedure and make different selection.
To obtain an SMDA report printout,
I. Dial 07.“SMDA REPORTS ’
!. Choose report for printout
- Dial 1 # for all stations.“STATION REPORT ’
- Dial 1 # 10 -67 for one sta.“STATION REPORT ”
- Dial 2 # for all lines.7RUNK REPORT It
- Dial 3 # for SMDA department. “DEPT. REPORTu
- Dial 4 # for account code.“ACCOUNTREPORT ’ ’
- Dial 5 # for auto report.“AUTO REPORT II
- Dial 6 # for all records.“PRINT RECORDS ’
- Dial 7 # to delete records.“DELETE RECORDS ”
- Dial 0 # for DCD report“DCD REPORT ’
- Dial 8 to obtain the number of free records
remaining in system.“FREE RECS 
XXXXX n
- Dial 9 to abort printout.“ABORT PRINT ”
3. Dial f for configuration mode.
To change setting, repeat procedure and make different selection. 
						

							System ProgrammingIMl66-107Station Message Detail Accounting/Reporting Configuration 
- continued
Station Message Detail ReportingTo program for SMDR printout as the system collects it,
(SMDR) Printout
1. Dial 77.
Program the system for the SMDR to
2. Dial 2 .
“SMDR PRINTXXX ”
Drovide continuous printout of system-wide
3. Press Al to toggle between enable and disable
station call activity as it is collected by the
(Al LED On = Enabled)
system if desired.-OR-
- Dial 1 to enable printing.“SMDR PRINT ON ’
9dditional programming action will cause
(Al LED on).
the printing of the cost of each reported call
- Dial 2 to disable printing“SMDR PRINT OFF”
to be included when the printout occurs.
4. Dial +K for configuration mode.
To change setting, repeat procedure and make opposite selection.
To add SMDR cost reporting to the printout,
1. Dial 77.*SMDR PRINT u
2. Dial 1“XXXXXXX COSTING ”
3. Press Al to toggle between enable and disable
(Al LED On = Enabled).
-OR-
- Dial 1 to enable‘WITH COSTING a
(Al LED on)
- Dial 2 to disable.WITHOUT COSTING ”
4. Dial +K for configuration mode.
To change setting, repeat procedure and make opposite selection.
Station Message Detail Accounting1. Dial 18.mA’ATTN DELETE XXX ”
@MDA) Records Deleted By The2. Press Al to toggle between enable and disable
Attendant(LED On = Enable).
This programming step gives the attendant
-OR-
station the ability to delete SMDA records
Dial 1 to Enable“A’ITN DELETE ON ”
Nhen commanded to do so by its user.
(Al LED On).
During day-to-day system operation, when
Dial 2 to Disable*AmN DELETE OFF ”
SMDA records exceed storage capacity,
:he attendant can delete- current records to3. Dial +K for configuration mode.
make room for additional ones if youTo change setting, repeat procedure and make opposite selection.
Derform this programming step. Typically
the attendant would do this after he or she
ias requested the system to print an SMDA
report.If you have set the system to delete
the records after it has generated an
sutomatic report, you usually do not need
;o give the attendant this manual deletion
ieature. 
						

							System ProgrammingIMl66-107
Toll Restriction Table Configuration
Before programming the toll restriction configuration, enter the toll restriction requirements on the toll restriction
reference tables found at the end of Chapter 4.
In order for toll restriction to take effect, the following three-fold process must occur.
B Program entries in one or more toll tables
D Assign toll tables to all appropriate lines.
D Assign toll tables to all appropriate stations.
After you program the toll tables, you must assign them to both a line and the station that uses that line before
the system will activate any programmed toll restriction at the station.
1. Determine the types of dialing restrictions that you wish imposed on the system. Typically, this includes
access codes which result in toll charges, and certain local numbers as desired.
2. 
If you wish the restricted dialing codes to be imposed consistently on most or all stations in the system, list
them on one or two tables.If you must allow for a wide variation in the dialing restrictions, spread the listing
out across several tables.
3. Strategically group the listings on the tables so that a list of restrictions can be applied to a particular station or
group of stations.
4. Designate each table as a DENY table or as an ALLOW table. The system prevents the dialing of numbers
entered in a DENY table. ALLOW tables take precedence over DENY tables. Therefore, an entry in an allow
table will provide an 
explicit exception to an entry in a DENY table.Note that the system always permits the
dialing of any number not explicitly denied. Also, note that the system will not toll restrict system speed dial
numbers unless you specify them to be restricted with a separate programming step.
Example A: Provide a simple and broad toll restriction format by creating a DENY table with two entries:
ENTRY (1) 
= 1; ENTRY (2) = 0. This format prevents all long distance and Operator Calls.
Example 6:Prevent the dialing of all numbers within the (804) area code, while allowing the dialing of one
specific number within that area code. by entering 1604 in a DENY table and 18049782200 in an ALLOW
table.
8. Press the # button in place of a particular digit to condense a range of numbers into one entry. The #
character is a “match-anything” digit, and can be included in an entry in either a DENY table or an ALLOW
table.
Example A:If 357,377, 387, and 397 dialing is to be prohibited, list one entry of 3#7 on a DENY table to
cover them all.
Example B: Since area codes typically have a 1 or a 0 as a middle digit, prevent long distance calls to those
area codes by entering 
l#l# and l#O# in an DENY table.
6. Since it is important that emergency numbers never be restricted, always create an allow table with entries of
91’1 and 1911 to override any DENY tables that you havecreated.
7. If the system is installed behind a PBX, include an access code as part of every table entry.
8. The system defaults two toll restriction tables with preprogrammed values and assigns them to the lines. You
need only to assign them the stations to put them into effect. The preprogrammed values are as follows:
Entry 1 
= 1
Entry 2 = 976Entry2=911
Entry3=411
These Values will provide satisfactory system performance in a broad range of site applications; however, the!
can be changed as needed to meet different toll 
restriction needs.I
continued on next page. . .
4-74 
						

							IMi66-107System ProgrammingToll Restriction Table Configuration 
- continued
0 To make the programming selections, dial the feature code and then dial the configuration code (or press the
programming button where appropriate).
NOTE: A lighted LED next to the programming button for the selection indicates the current configuration.
When a sing/e button provides a toggle (on/off) action, the lighted LED indicates the active feature.
0 The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the
feature code for any desired configuration. Enter the base level with the following procedure: press 
ITCM then
dial 
++F# 7 4 6 G#C. The last step is to press the SPKR button to end the programming procedure and return the
system to normal operation.
0 You can return the toll table values to the default state by entering base level, dialing 70#, and pressing SPKR.
/Press ITCM +##746& 1
Assign Entries To Toll Restriction Tables
Assign Toll Restriction Tables To Lines1. Dial 71.“TOLL TABLE ”
2. Dial 01 - 16 or Press Al - A14, Bl, B2
for toll table 1 - 16.“XxXxX TABLE Y ’
3. Dial 5 or Press Al to establish an allow toll table.
(Al LED on = allow)‘ALLOW TABLE Y 
’
-OR-
Dial 6 or Press A2 to establish a deny toll table.
(A2 LED on = deny)‘DENY TABLE Y 
y
4. Dial 1 - 4 or Press A8, A9, AlO, All for entry
number 
1 - 4.“xxxxxx *
5. Dial # to clear current entry.Y
6. Dial keypad digits (0 - 9, #) to enter numbers.“Xx-xXxX... 
I4
7. Dial +I+ for next entry and repeat steps 4 - 6 until
all table restrictions are entered.
8. Dial 
+I+ +I+ for next table and repeat steps 2 - 7
until all tables are entered.
9. Dial 
+K t +# for configuration mode.
To change setting, repeat procedure and make different selection.
1. Dial 72.“ASSIGN TOLL-LINE”
2. 
.Dial 01 - 16 or Press Al - A14, Bl, 82 for toll table 1 - 16.
3. Dial # to finish entry and display lines.
4. Select line ports (LED On = Lines selected to receive tables).
- Line port 1-16 = Dial 01 - 14 or Press Al - A14.
- Line port 1516 = Dial 15,16 or Press Bl, B2
- Line port 17-24 = Dial 17-24 or press HOLD then dial Al - A8
5. Dial * and repeat steps 2-4 for next toll table to line assignment.
-OR-
Dial * ++ for configuration mode.
To change setting, repeat procedure and make different selection.
4-75