Comdial Digital Telephone System Instructions Manual
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System ProgramingStation Configuration - Miscellaneous Features - continued IM166-107 Press ITCM %#746% dle Line Preference Nhen you enable idle line preference, a ;tation will automatically connect to any assigned and idle line that you have lrogrammed for this purpose when the lser takes the station off hook. Interactive Buttons The system supports the operation of interactive buttons on all currently produced Comdial proprietary LCD speakerphones. interactive buttons provide users with quick easy access to system features and an expanded display that prompts them on feature operation and progress. DigiTech and Impact LCD speakerphones provide interactive buttons to the user at all times; however, the Americom LCD speakerphone does not provide themat. default. You must take this programming action to enable interactive buttons on Americom LCD speakerphones. When you enable interactive buttons, the system recognizes which Americom LCD speakerphone that the installer has connected to the station port and assigns the buttons accordingly. If the installer replaces an Americom 701 OS model with a 7016s model, the system automatically reassigns the buttons from the L3, L5, and L7 locations to the L22, L23, and I24 locations. The buttons on the 7016s models are factory marked with red, blue, and green labels while the 7010s model includes a special button designation strip for use when needed.. Dial 54. “STMINE CONFIG.” !. Dial 7.“IDLE LINE PREF. ” I. Select line ports (LED On = Selected Port):Line port l-14 = Dial 01 - 14 or press Al - Al4 Line port 1516 = Dial 15,16 or press Bl, B2. Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A6 1. Dial # when all line ports are selected. i. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. i. Dial t when all station ports are selected. -OR- Dial +# +K for next station/line feature. -OR- Dial G# % +K for configuration mode. To change setting, repeat procedure and make opposite selection. I. Dial 53. “STATION FEATURES” !. Dial 17.‘SOFT KEYS” 3. Select station ports (LED On = Feature Assigned): - Station10 - 57: Dial 10 - 57 or press Cl 0 - C57. t. Dial +R for next station/line feature. -OR- Dial ?K * for configuration mode. To change setting, repeat procedure and make opposite selection. 4-30
IMl66-107 System ProgramingStation Configuration - Miscellaneous Features - continued Press ITCM %#746% Intercom Hunt Group You can link stations together to form intercom hunt groups. Calls to a busy station in a hunt group will search the group for an idle station to ring. 1.Dial 53. “STATION FEATURES” 2.Dial 18. “ITCM HUNT LINK ’ 3. Select first linking station. - Station 10 - 57: Dial 10 - 57 or press Cl0 C57.- 4. Select second linking station -Station 10 - 57: Dial 10 - 57 or press Cl 0 C57.- 5. Dial +N for another link (Example A: 17 to 16, 18 to 16 and 19 to 16; Example B: 16 to 17, 17 to 18, and 18 to 16.) -OR- 6. Dial +N +N for next station feature. -OR- Dial +K G# +I+ for configuration mode; Disable link by repeating procedure. )ersonal Ringing Tones tou can program stations to ring in one of ;ix distinctive tones: I. 666/571 Hz @I 16 Hz warble ?.1000/800 Hz Q 16 Hz warble 3.666/571 Hz @ 23 Hz warble L1000/800 Hz Q 23 Hz warble 5.5001444 Hz @ 16 Hz warble 5.5001444 Hz Q 23 Hz warble Prime Line (also prime group 3r prime intercom) If you assign a group of lines, an intercom ine, or one individual line to a particular station for use as its prime line, the station automatically selects it for use when the user takes it off-hook. I 1. Dial 53.“STATION FEATURES” 2. Dial 14.“RINGING TONE ” 3. Select ringing tone. - Dial 1 for tone 1.“RINGING TONE 1 ” - Dial 2 for tone 2.“RINGING TONE 2 * - Dial 3 for tone 3.“RINGING TONE 3 ” l - Dial 4 for tone 4.“RINGING TONE 4 ” - Dial 5 for tone 5.“RINGING TONE 5 I* - Dial 6 for tone 6.“RINGING TONE 6 ’ 4. Select station ports (LED On = Feature Assigned) : - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 5. Dial +JK for next ringing tone assignment. -OR- Press * * for next station feature. -OR- Press +N ++ ++ for configuration mode. To change setting, repeat procedure and make different selection. 1. Dial 53.‘STATION FEATURES” 2. Dial 15.“PRIME LINE ” 3a. Assign prime line.“PRIME LINE XX ’ Line port 1-14 = Dial 01 - 14 or press Al - Al4 Line port 15,16 = Dial 15,16 or press Bl, B2. Line port 17-24 = Dial 17-24 or press HOLD then press Al - Al 3b. Assign prime group, Dial 51-54 for gps. 1-4.“PRIME LINE GRP X” 3c. Assign prime intercom, Dial 50 for intercom line.“PRIME INTERCOM” 4. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 5. Dial +K for next prime line, group, or intercom assignment. -OR- Press * * for next station feature. -OFl- Press +R * +# for configuration mode. To change setting, repeat procedure and make different selection. rGkzi&z 4-31
System ProgramingStation Confinuration - Miscellaneous Features - continued lMl66-107 Press ITCM %#746+& Message Wait Originate Any station that you program with this feature can control the message waiting light at other stations in the system. When 3 station user observes the message waiting light turn on, he of she can press ITCM HOLD to call the station that controlled the light. Ringing Line Preference When you assign this feature to a station, it will automatically answer a ringing line when its user takes it off-hook. Subdued Off-Hook Voice Announce (SOHVA) Disable The SOHVA feature is standard for every station; however, you can disable it for selected stations with this programming selection. Subdued Off-Hook Voice Announce (SOHVA) Groups Use this procedure to arrange station ports to originate and/or receive SOHVA calls by assigning SOHVA calling groups to them. Also provide selective SOHVA calling to the system by arranging certain station ports together into groups for SOHVA calling between one another, while excluding other station ports in the system. 1. Dial 53.“STATION FEA TlJRES” 2. Dial 08.“MSG. WAIT OR/G. ” 3. Select station ports (LED On = Feature Selected): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 4. Dial t for next station feature. -OR- Dial +# +R for configuration mode. To change setting, repeat procedure and make opposite selection. 1. Dial 53.“STATION FEATURES” 2. Dial 09“RING LINE PREF. * 3. Select station ports (LED On = Feature Selected): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 4. Dial +++ for next station feature. -OR- Dial +R +# for configuration mode. To change setting, repeat procedure and make opposite selection. 1. Dial 53 3TATlON FEATURES” 2. Dial 24 .SOHVA * 3. Select station port (LED On = Feature Assigned) - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 4. Dial f for next station feature. -OR- Dial ik +R for configuration mode. To change setting, repeat procedure and make opposite selection. 1. Dial 53. l STATlON FEA TlJRES” 2. Dial 30.‘SOHVA GROUP sl 3. Dial 1 - 8 for gp. 1-8.‘SOHVA GROUP X: 4. Select all station ports to receive SOHVA group (LED On = Feature Assigned): -Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 5. Dial +N and repeat steps 4 and 5 for additional SOHVA group/station assignments -OR- Dial #+ + for next station feature -OR- Dial ++ * +N for configuration mode. To change setting, repeat procedure and make opposite selection. SOHVA Groups - continued on next page . . 4-32
IMi66-107System ProgrammingStation Configuration - Miscellaneous Features - continued jetting Subdued Off-Hook VoiceTo program from station 10, hnounce (SOHVA) Tone Burst1. Press ITCM *#746%,“CONFIG. MODE ” Wantities: Use this procedure to set the 2. Dial 17,“SYSTEM FEATURES ” quantity of SOHVA tone bursts that sounds3. Dial 03,‘SOHVA TONES n ” it stations to a choice of one through six. 4. Select the quantity of tone bursts, - Dial 1 - 6 or press Al - A5, A8 (LED On = enabled) 5. Dial +N for configuration mode. 6. Press SPEAKER to end. To program from the VDT, 1. Type l%746+ for the programming mode, 2. From main menu, select system COS and press RETURN, 3. From the system COS menu, select system options and press RETURN, 4. From the system options menu, select SOHVA tones and press RETURN, 5. Type 1 - 6 to select desired quantity of tones and press RETURN, 6. To return to main menu, press and hold CTRL and type C. 4-32A (TAB1 17p29)
IMl66-107System ProgramingStation Configuration - Miscellaneous Features - continued Press ITCM +K#746% SOHVA Groups - continued The system provides eight different ixed-configuration SOHVA groups. Service Observing You can give selected stations the zapability to monitor, in an un-announced manner, an active call at another station. NOTE: Since this feature requires the executive override feature to function, the system automatically enables that feature for the station when you enable servicing observing. fou can also arrange selected stations so :hat they cannot be serviced observed. Station Disable You can disable station ports on a per station basis. Assign Service Observing 1. Dial 53.“STATION FEATURES” 2. Dial 10.“SERVICE OBSERVE ” 3. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 4. Dial #C for next station feature. -OR- Dial ++ +#c for configuration mode. To change setting, repeat procedure and make opposite selection. Block Service Observing 1. Dial 53.“STATION FEATURES” 2. Dial 29.“UNOBSERVABLE II 3. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 4. Dial +K for next station feature. -OR- Dial t +K for configuration To change setting, repeat procedure and make opposite selection. 1. Dial 59. “DISABLE STATIONS” 2. Select station ports to be disabled (LED On = Disabled): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 3. Dial +K for configuration mode. To enable station, repeat procedure and make opposite selection. 4-33
System ProgramingStation Configuration - Miscellaneous Features - continued IMl66-1071Press ITCM X#746% ) Station Names You can assign individual names or category names to stations. These names will then be displayed by LCD speakerphones when they are called by the named stations. Typical names could be TEC SER, MKT 1, J Smith. System attendants also have access to this station naming feature.1. Dial 66.“STATION NAMES ” 2. Select station port (LED On = Selected):“xxxxxx ” - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 3. Dial # to clear current station name. 4. Refer to Table below and compose station name (7 digits max.). 5. Dial all two-digit codes necessary to enter a new station name.“XxXxXxX YWWW 6. Dial X for next station and repeat steps 2-5. 7. Dial +# +K for configuration mode. To change setting, repeat procedure and make different selection. -_.... Press SPKF? to end.
I. Dial 67 to reassign station to port. ‘ASSIGN STA/PORT ” !. Dial station extension number. 0010 - 7999. “PHYS PORTXX ” 3. Dial physical port number 10 - 57 or press Cl 0 - C57. “LOGICAL STA XX ” 4. Dial # to make assignment. 5. Dial * for configuration mode. To change setting, repeat procedure and make different selection. IMl66-107System Programing Station Configuration - Miscellaneous Features - continued Press ITCM ++#746% tation To Station Port Reassignment: You an use this programming action to exchange te extension number and all other rogrammable attributes that you have ssigned to a station at one port with a tation at a different port (logical to physical 3assignment). ‘his feature automatically reassigns the oftware attributes (logical assignment) of a tation at one port to a different port without slocating the station (physical assignment). This feature allows you to make adds, loves, and changes without relocating the tation wiring. JOTE: Do not use this feature to change station extension numbers. Use the Flexible Station Numbering feature for that purpose. Also, do not confuse this feature with the Automatic Station Relocation feature discussed in the system configuration portion of theseprogramming procedures. Further, note that the system will riot allow you to ressign the station IO/station port 10 assignment. system Alarm Report Station: If you arrange the system to report alarms, also use his programming feature to enable stations o display alarm reports after the station user akes appropriate action. Voice Announce Blocking: This feature allows a station user to block voice signalled intercom calls. To enable the alarm reporting feature, 1. Dial 28.“ALARM REPORTS ’ 2. Press Al to toggle between enable and disable. (LED On = Enable) -OR- Dial 1 to enable. Dial 2 to disable. 3. Dial t for configuration mode. To change setting, repeat procedure and make opposite selection. To select the alarm reporting stations, 1. Dial 53.“STATION FEATURES” 2. Dial 28.“ALARM RECEIVE ’ 3. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 4. Dial ++ for next station feature. -OR- Dial * t for configuration mode. To change setting, repeat procedure and make diierent selection. 1. Dial 53.“STATION FEATURES” 2. Dial 04.“VOICE BLOCK n 3. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 4. Dial * for next station feature. -OR- Dial t +!c for configuration mode. To change setting, repeat procedure and make diierent selection. Press SPKR to end. 4-35
System ProgramingIMl66-107 Station Configuration - Button Mapping (Non-Square System Configuration) You can assign (map) every programmable button at each digital station to be line select buttons to provide access to outside lines, to be direct station select (DSS) buttons to provide quick access to system stations, to be special purpose buttons to provide telephone users one-button access to features, or to be idle buttons to provide autodial locations for the station user. Three Idle buttons serve as dynamic line buttons. Dynamic line buttons provide a location for the system to temporarily assign a line appearance to a station that normally does not have that particular line assigned to it. While a line is in appearance there, the user can perform any normal call handling operations that he or she wishes to perfom. They are identified as follows: Bl,B2, and 83 on DigiTech telephones (product code 77OOS, 7114X, and 7114s) or Ll , L2, and L3 on impact telephones (product codes 8012S, 80248,811 N, 8112% and 8124s) l-2,14, and L6 on Americom telephones (product codes 7010s and 7110X) or L22, l-23, and I24 on Americom telephones (product code 7016s) . Turn to pages 4-94 through 4-99 for button illustrations if needed. When you map a button at a station port, press the corresponding button on the programming station to select the button to be mapped. If you must map buttons at a station port while using a programming telephone that does not provide a full complement of buttons, you can dial a 3-digit code-to select the buttons to be mapped. -DiarrechlmaactAmericom120 AlLO1 Ll--Er-DiaTTechlmDactAmericam119 A9100 BlL17 L2118 A2LO2 L3 117 A10 LlOL18101 82L18 L4 116 A3 LO3 L5115 All LllL19102 83L19 L6 114 A4 LO4 L7113 Al2L12 L2O103 84L20 L8 112 A5LO5 L9111Al3L13 L21104 85I21LlO110 A6 LO6Lll109 Al4L14 L22105 B6L22L12108 A7 LO7L13122 B9L15 L23106 87,L23L14121 A8 LO8L15123 BlOL16 I24107 B8L24L16 Press ITCM *#746% Account Code Button Press the account code button and then dial an account code to record a call into a particular category without interrupting the call. Automatic Call-Back Button When a user presses this button after they encounter a busy tone, the system will automatically ring both the called station and the user’s station when the called station becomes idle.1. Dial 56. “BlJVON MAPPING” 2. Dial 17.“ASSIGN ACCT KEY ” 3. Select button to be programmed: - Press Al - A14, Bl - B8 (LED On = Selected) 4. Select station ports to be programmed with ACCOUNT CODE button: - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 5. Dial # for further ACCOUNT CODE button assignment. -OR- Dial +R % for next button mapping feature. -OR- Dial +# +# t for next configuration mode. To clear, dial 5664, press button, dial #, select station, dial w. 1. Dial 56.“BUTTON MAPPING ’ 2. Dial 10.“ASSIGN CALL BACK” 3. Select button to be programmed: - Press Al - A14, Bl - B8 (LED On = Selected). 4. Select station ports to be programmed with CALL-BACK button: - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 5. Dial * for next auto call-back button assignment. -OR- Dial * * for next button mapping feature. -OR- Dial +# +t+ % for configuration mode. To clear, dial 5664, press button, dial #, select station, dial ++#+. II 1Press SPKR toend. 1 4-36
IM166-107System ProgramingStation Configuration - Button Mapping - continued Press ITCM 3#746% 3lank Buttons 3lank those buttons that you want to be Dynamic line buttons or autodial buttons. VOTE When blanking buttons, be sure a previously assigned button is idle (feature not selected by user) before you blank it. Zall Forward Button: This button provides one-button forwarding If all calls to another extension. Call Park Orbit Button The call park orbit button will automatically park an active call in orbit when the user presses it. 30 Not Disturb (DND) Button ‘ressing the DND button prevents other stations from calling the DND station. 1. Dial 56.“BUTTON MAPPING a, 2. Dial 04.“BLANWAUTODIAL ” 3. Select all buttons to be programmed: - Press Al - A14, Bl - B8 (LED On = Selected). 4. Dial #. 5. Select station ports to be programmed with auto dial buttons: - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 6. Dial +# for further button blanking. -OR- Dial # +K for next button mapping feature. -OR- Dial * * +K for configuration mode. 1. Dial 56.“BUTTON MAPPING ’ 2. Dial 11.“ASSIGN CALL FWD ’ 3. Select button to be programmed:-Press Al - A14, Bl - B8 (LED on = Selected). 4. Select station ports to be programmed with a CALL PWD button: - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 5. Dial +# for next call forward button assignment. -OR- Dial # +# for next button mapping feature. -OR- Dial +? ++ t for configuration mode. To clear, dial 5604, press button, dial #, select station, dial +I++*. 1. Dial 56.“BUTTON MAPPING * 2. Dial 12.“ASSIGN CALL PK * 3. Select button to be programmed:-Press Al - A14, Bl - B8 (LED Winks = Selected, On = Asgn’d). 4. Dial 1 - 9 for parking orbll 1 - 9.“ASSIGN CALL PK X 5. Select station ports to be programmed with ORBIT button:. - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 6. Dial +# for next call park orbit button assignment. -OR- Dial +K +N for next button mapping feature. -OR- Dial +K % +K for configuration mode. To clear, dial 5604, press button, dial #, select station, dial t+#ct. 1. Dial 56.“BU’ITON MAPPING ” 2. Dial 07.“ASSIGN DND CODE ” 3. Select button to be programmed: - Press Al - A14, Bl - 88 (LED On = Selected). 4. Select station ports to be programmed with a DND button: - Station 10 - 57: Dial 10 - 57. 5. Dial +K for further DND button assignment -OR- Dial * t for next button mapping feature. -OR- Dial * * ++ for configuration mode. To clear, dial 5864, press button, dial #, select station, dial H+.4-37
System ProgramingIMl66-107Station Configuration - Button Mapping - continued Press ITCM %#746+K >SS/BLF Button XS buttons provide quick access to system stations and their lights and show he busy status of the monitored stations. Line Button iine select buttons provide access to outside lines. Line Group Button This button provides one-button access to a line group.1. Dial 56.“BUTTON MAPPING ” 2. Dial 03.“ASSIGN DSS/BLF ” 3. Select button to be programmed: Press Al - A14, Bl - 86 (LED Winks = Selected, On = Asgn’d). 4. Select station port to be represented by this button: - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 5. Repeat steps 3 and 4 until all required ports are represented. 6. Dial #. 7. Select station ports to be programmed with DSSIBLF buttons: - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 8. Dial +N for further DSS/BLF button assignment. -OR- Dial ++c #C for next button mapping feature. -OR- Dial +# +C t for configuration mode. To clear, dial 5684, press button, dial #, select station, dial +#+. 1. Dial 56.“BUTTON MAPPING ” 2. Dial 82.“ASSIGljr LlNE ” 3. Select button to be programmed: Press Al - A14, Bl - B8 (LED Winks = Selected, On = Asgn’d) 4. Select line ports to be assigned: Line port 1-14 = Dial 01 - 14 or Press Al - A14. Line port 1516 = Dial 15,16 or Press Bl, 82 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - Ae 5. Repeat steps 3 and 4 until all lines are assigned. 6. Dial # to finish button mapping. 7. Select station port to be programmed: - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 8. Dial +N for further line/button assignment. -OR- Dial +N ?t+ for next button mapping feature. -OR- Dial +K # +K for configuration mode. To clear, dial 5684, press button, dial #, select station, dial +#+, 1. Dial 56.“BUmON MAPPING n 2. Dial 13.“ASSIGN LINE GRP ” 3. Select button to be programmed:Press Al - A14, Bl - 88 (LED Winks = Selected, On = Asgn’d). 4. Dial 1 - 4 for line group 1 - 4.“ASSIGN LINE GRP x” 5. Select station ports to be programmed with GROUP button: - Station 10 - 57: Dial 10 - 57. 6. Dial % for next line group button assignment. -OR- Dial +l+ * for next button mapping feature. -OR- Dial ++c +K * for configuration mode. To clear, dial 5664, press button, dial #, select station, dial +#+.I1Press SPKRto end. 1 4-38