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Comdial Digital Telephone System Instructions Manual

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    							System ProgrammingIMl66-107Toll Restriction Table Configuration 
    - continued1 Press 
    lTCM *#7i*.(
    Assign Toll Restriction Tables To
    Stations
    Assign Toll Restriction Tables To
    Stations For Night Transfer (of ringing)
    Toll tables assigned with this feature have
    an effect only when the attendant places
    the telephone system in the night transfer
    (of ringing) mode of operation.
    Assign Toll Restriction Tables To
    System Speed Dial Calls
    When you enable this feature, the system
    applies toll restriction tables that you have
    assigned to a station to the system speed
    dial calls that users make from that station.1. Dial 73.
    “ASSIGN TOLL-STA.”
    2.Dial 01 - 16 for toll tables 1-16 to be assigned to station.
    QR-Press Al 
    - A14, Bl, B2 for tables l-16.
    (LED On = Selected table)
    3. Dial # to finish entry.
    4. Select station ports (LED On = station ports to receive tables):
    - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57.
    5. Dial # for next toll table to station assignment.
    -OR-
    Dial +K # for configuration mode.
    To change setting, repeat procedure 
    ancj make different selection.
    TOLL-N ITE”
    1. Dial 74.‘ASSIGN
    2. Dial 01 - 16 for toll tables 1 - 16 to be as’gnd.
    -OR-Press Al 
    - A14, Bl, 82 for tables l-16.
    (LED On = Selected table)
    3. Dial # to finish entry.
    4. Select station ports (LED On = station ports to receive tables):
    - Station 10 - 57: Dial IO - 57 or press Cl0 - C57.
    5. Dial ++ for next toll table to night answer assignment.
    -OR-
    Dial 
    t +# for configuration mode.
    To change setting, repeat procedure and make different selection.
    1. Dial 53.
    “STATION FEATURES”
    2. Dial 05.‘SYS SPD TOLL RST”
    3. Select station ports (LED On = station ports assigned):
    - Station 10 - 57: Dial IO - 57 or press Cl0 - C57.
    4. Dial +# for next station feature.
    -OR-
    Dial 
    * +# for configuration mode.
    To change setting, repeat procedure and make different selection.
    jPressSPKRtoend
    4-76 
    						
    							IMl66-107System ProgrammingToll Restriction Configuration 
    - continued
    Assign Toll Restriction Override 
    (TRO)You can use the sequence of steps listed below to program a TRO
    Code: The TRO feature allows users tocode from station 10.
    override the toll restriction that they1. Press ITCM and dial +K # 7 4 6 +++ to enter COS
    encounter at other stations with their ownprogramming,
    “CONFIG. MODE”
    station’s toll restriction assignments. In2. Dial 53 for station features,“STATION FEATURES”
    programming for this feature, create a
    3. Dial 25 for toll restriction override codes, “TOLL R. OVERRIDE”
    four-digit TRO code that users can dial to
    override the toll restrictions of any stationNOTE: 
    If you are programming with a DSSBLF console, notice
    that they happen to be using and replace it
    that it’s status 
    LEDs turn on to indicate stations that have
    with a toll restriction that matches their
    an assigned TRO code (Cl0 
    - C57 = station ports 10 - 57).
    home station.
    NOTE: The system marks outgoing
    4. Select station port (LED flashes = selected stafion port,
    line calls that 
    use/s make after
    display shows TRO if assigned.),
    entering a TRO code with a 
    (r) i
    -station 10 - 57 = dial 10 - 57 or press Cl 0 - C57n its 
    SMDWSMDA pyintouts.
    The station number that it prints5. Type four-digit TRO code,“NNNN ”
    is that of the overriding station
    and not the actual station that
    the call was made from.6. Repeat steps 4 and 5 for next station port,
    7. Dial G+G for configuration mode
    -OR-
    press SPEAKER to end,
    8. To remove a TRO code, repeat steps 1 through 3,
    select station port, type 
    # and press SPEAKER
    You can use the sequence of steps listed below to program a TRO
    code using your VDT.
    1. Type 
    I % 7 4 6 +k and press RETURN to enter COS
    programming
    2. Type 3 and press 
    RETURN for station COS menu,
    3. Type 8 and press 
    RETURN for toll
    menu,
    4. Type 4 and 
    RETURN to choose toll overt-i& feature,. .
    5. Type 1 and RETURN to choose a%ig~ toll re&xWn overrick
    codes item,
    6. Type station port number 
    (10 - 57) and press RETURN,
    7. Type four-digit toll restriction override code and press RETURN,
    8. Press and hold CTRL and type C to return to main menu.
    You can remove a TRO code from a station 
    port by following a
    similar procedure.
    1. Repeat above steps 2 through 4,. .
    2. Type 2 and RETURN to choose B
    override item,
    3. Type station port number 
    (10 - 57) and press RETURN,
    4. Press and hold 
    CTRL and type C to return to main menu
    4-76A
    (TAB1 17~5) 
    						
    							This page remains blank intentionally 
    						
    							IMl66-107System Programming
    Video Display Terminal Programming Feature
    You can program the class of service features from a video display terminal (VDT) instead of from the
    programming station if you wish. The VDT that you use must be a serial-data, RS-232 type,
    asynchronous device.
    You can employ a personal computer (PC) if it will run a communications software program that allows
    it to emulate a data terminal device (DTE equipment). Many effective communications sdftware
    programs are available for this purpose. You can use any that you can arrange to match the following
    data communications parameters:
    l Full Duplex
    0 XMODEM communication protocol (8 bit data required)
    Regardless of the type of programming terminal that you employ, you must connect it to the digital
    telephone system data 
    port A.Refer to the Chapter 3 paragraph titled, Data Device Connections for
    complete connection details.
    The pages that follow provide an overview of the VDT programming feature.For a more detailed,
    step-by-step procedure, refer to 
    lMl66-094, Digital Telephone System VDT Programming Reference
    Manual.4-77 
    						
    							System ProgrammingIMl66-107
    Video Display Terminal Programming Procedure
    Introduction
    The programming procedure is menu driven.
    0
    0
    0
    0
    0
    A list of selections are presented for consideration
    which differ in content and required response.
    Each selection, when responded to, either causes a
    further breakdown of selections to be presented or
    causes a particular COS programming action to
    take place.
    This menu system prompts the programmer for the
    required response and, where appropriate, will
    repeat prompts to allow programming of more than
    one device without having to make another menu
    selection.
    All of the menus operate in the same manner.
    They differ in only the required response.
    Each prompt requires a response followed by a
    Carriage Return (RETURN). The responses
    usually consist of a one or two-digit number or a
    string of numbers or alpha-numeric characters
    when programming names and messages.
    Separate successive entries in a string by a space
    or a comma; however, do not end a string of entries
    with a comma.If you do, the system will reject the
    string.
    General Information
    There are two responses which allow a programmer to
    quit a procedure.
    0
    0
    RETURN (ENTER on some keyboards) - This
    action returns the user to the top of the current
    menu.
    CONTROL C - .This action returns the user to the
    top of the main menu.
    There are certain other responses which have special
    functions.
    l Responding with the @ key will print or display the
    menu that the programmer is currently using. The
    system is waiting at the same prompt line as it was
    before the menu was repeated.
    l Responding with the? key will cause a help menu
    to be printed if one is available. The system iswaiting at the same prompt line as it was before the
    help menu was requested.
    There are special line edit characters.
    l Backspace, Delete, Rub-out - Used to delete
    characters from the response line as they are being
    typed.
    l CONTROL R - Causes the current response line to
    be echoed for review.
    l CONTROL D - Causes the current response line to
    be deleted.
    l CONTROL S - Causes printing or display action
    stop.
    l CONTROL Q - Causes the printing or display to
    resume.
    There are two system acknowledgement messages to
    a response line.
    l COMMAND ACCEPTED - Response accepted.
    0***COMMAND REJECTED*** - Response not
    accepted. The terminal bells also sounded.
    1.
    2.
    3.
    4.
    5.
    Procedure
    Determine the system programming parameters,
    and record them for future reference.
    Turn on the AC power to the system and the VDT.
    Press the 
    RETURN (ENTER) key. The system ’
    enters an approximate 20 second timeout cycle.
    Step 4 must be performed within this timeout
    period or the programming sequence will be
    aborted.
    Type the password: I 
    +# 7 4 6 t, and press
    RETURN (ENTER). The VDT will display the
    main programming menu. The system enters an
    approximate 3 minute timeout cycle. A selection
    or response must be entered within this timeout
    period, otherwise; the programming sequence is
    aborted.
    ,
    Execute the programming procedures by
    responding to the prompts listed in first the main
    menu and then in subsequent menus.
    4-78 
    						
    							IM166-107System ProgrammingVideo Display Terminal Programming Procedure 
    - continued
    Remote Programming Configuration
    You can program the digital telephone system
    remotely using the following equipment:
    0 VDT or a PC and appropriate software program,
    0 Pair of data modems.
    The data modems must be: “Hayes-compatible”,
    capable of 
    300-, 1200-, 2400-, or 9600-baud data
    speeds, and have auto-answer capability. Be sure 
    to
    vetify the auto-answer capability before purchasing the
    units. You are assured of best results if you employ
    modems of the same make and model at both the
    installation site and the remote programming site.Installation
    The equipment connections at the customer location
    are as illustrated on page 4-61. Connect the
    equipment for remote programming as illustrated
    therein and discussed below.
    0
    0
    0
    0
    Determine the signal needs of the modem from the
    uier’s manual for it. (The digital telephone system
    only requires TD, RD, and SG but the modems may
    require more signals).
    Wire the proper connector (to match the data jack)
    on one end of a length of multiline cable.
    Punch down the appropriate leads on the connector
    block.Refer to Chapter 3 for connection details as
    needed.
    Connect the network jack of the data modem to an
    outside telephone line. (If a line is not reserved for
    remote programming, have a line switch installed
    so that on site personnel can switch the outside
    telephone line between the data modem and the
    digital telephone system cabinet when you are
    going to perform remote programming.)
    Refer to the user’s 
    manual for the modem, and
    program the modem to automatically answer after
    the first ring.
    Iriterface the VDT or PC with the modem at the
    programming site per the user’s manuals for the
    equipment be used.
    If you experience difficulty in establishing a
    communications path between your VDT, modems,
    and the digital telephone system, note the following
    suggestions:
    1.
    2.
    3.
    4.
    5.Insure that you have enabled the modem
    auto-answer feature.
    Insure that the modems are wired correctly.
    Reverse connections at pins 2 and 3 if necessary.
    Check the modem wiring requirements stated in its
    instruction manual. You may have to connect
    more wiring than that connected at pins 2, 3, and 7.
    Sometimes you must strap pin 4 to 5, or pin 6 to 7,
    or pin 6 to 6 to 20 in the modem wiring. Check the
    modem’s installation manual for this requirement.
    Use a Breakout Box Data Tester to 
    ;roubleshoot
    the data communications lines.
    Operation
    To establish a communications link for programming
    the system 
    fmm a remote site, proceed as follows:
    l If you have had a line switch installed at the
    customer site, call someone there and ask them to
    set it for modem operation.
    l After the outside line is connected to the modem,
    you can make the data link between the originating
    and the remote modems.
    You can then perform programming from your remote
    site just as if the VDT or PC was connected directly to
    the system.Typical PC Operation
    .
    The following procedure is given as a typical example
    for using a PC and an XMODEM-type communications
    software program to program the digital telephone
    system. It is only provided for illustration and
    reference purposes and describes a set-up using a
    typical communications software program known as
    PROCOMM (produced by Datastorm Technologies,
    Inc.). Many other communications software programs
    are also available that you can use for this purpose.
    While individual operating procedures will vary with
    different.communications software programs, the
    general process is similar to this.
    1. Perform turn-on and program-load procedures. If
    operating through modems, take action to
    establish a communications link between the PC
    and the digital telephone system.
    2.If you have direct connected your PC to the
    digital telephone system, match the data
    communications parameters of the software
    Program to those now programmed at the digital
    telephone system.
    continued on next page. . .
    4-79 
    						
    							System ProgrammingIMl66-107Video Display Terminal Programming Procedure 
    - continued
    Remote Programming Configuration 
    - continued
    If you are employing remote programming, the
    data parameters of the PC must match the modem
    connected to it. The modem connected to the
    digital telephone system must match the data
    parameters of it as well.
    NOTE: Remember, &bit data is required for XMODEM
    protocol.
    If the digital telephone system is not
    now programmed to provide 
    &bit data, you will
    have to reprogrammed it from station 
    70 before
    data communications can take place. You
    should set the baud rate to match the modem
    or the PC at the same time.
    3.Set the data communication parameters as follows:
    0 Press ALT P.
    0 Type 11 the press ENTER. This action selects a
    baud rate of 9600 baud.
    NOTE: Remember, the baud rate setting of the PC Or
    data terminal, the data modems, and the digital
    telephone system must be the same.
    0 Type 17 then press ENTER. This action selects
    6-bit data.
    0 Type 18 the press ENTER. This action selects
    one stop bit.
    0 Type 24 then press ENTER. This action saves the
    data parameters.
    4.Set the terminal parameters as follows:.
    0 Press ALT S.
    0 Type 2 then press ENTER.
    0 Type 1 then press ENTER.
    0Use arrow keys to select VDT-100 or similar
    emulation then press ENTER.
    NOTE: Settins the t&nnina/ emulation for a Wyse-50 or
    VT- 
    100 emulation will provide a comp&ible set
    of default values; however, any emulation
    which provides full duplex operation is
    satisfactory.
    Press ESC to finish.
    Press S then press ENTER. This action saves the
    terminal parameters.
    Press ESC then press ENTER to end the terminal
    parameter set up.
    5.
    6.
    7.
    6.
    9.When computer screen displays a prompt for
    password, type I 
    ++ 7 4 6 +K then press ENTER.
    This causes main COS programming menu to be
    displayed.
    From main menu, type 
    1 then press ENTER. This
    causes system COS programming menu to be
    displayed.
    From system menu, make all selections 
    necessaty
    to perform class of service programming then
    return to the main menu.
    From the main menu, type 4 then press ENTER.
    This causes load/save menu to be displayed.
    From load/save menu, down-load COS data from
    digital telephone system to computer or up-load
    COS data from computer to digital telephone
    system,
    Down-Load COS Data From Digital
    Telephone System To PC
    Type 1 then press ENTER.
    Press PAGE DOWN.
    Type 
    1 to choose XMODEM protocol.
    Type file name for down-loaded COS data to save
    into.
    Press ENTER. The COS data, as programmed in
    the digital telephone system, is automatically
    down-loaded to the computer file.
    Up-Load COS Data From PC
    To Digital Telephone System
    Type 2 then press ENTER.
    Press 
    PAGE UP.
    Type 1 to choose XMODEM protocol.
    Type file name of saved COS data.
    Press ENTER. The COS data, as stored in the
    computer file, is automatically up-loaded to the
    digital telephone system.
    10. Repeat step 6 except type 3 to down-load
    currently stored auto dial and speed dial numbers
    or type 4 to up-load them.
    11. Return to main menu and log off.
    4-80 
    						
    							System ProgrammingIMl66-107Video Display Terminal Programming Procedure 
    - continued
    Menu Descriptions
    Main Menu Selections
    C.O.S. Programming
    1. System C.O.S.
    2. Line C.O.S.
    3. Station C.O.S.
    4. Toll Restriction Table Administration
    5. Information
    6. Logoff
    Enter Selection:
    0 Selection 1: Chooses system COS programming.
    0 Selection 2: Chooses line COS programming.
    0 Selection 3: Chooses station COS programming.
    l Selection 4: Chooses toll restriction table
    administration programming.
    0 Selection 5: Choses an information menu to
    provide assistance with VDT programming.
    System Cos Menu Selections
    System C.O.S. Programming
    1. System Defaults
    2. System Options
    3. System Timing
    4. Load 
    / Save C.O.S. Data
    5. Serial Communication Parameters
    6. C.O.S. Data Printout
    7. Set Clock Date /Time
    8. SMDA Programming
    9. SMDR Print Parameters
    10. Logical 
    / Physical Assignments - Stations
    11. Logical 
    / Physical Assignments - Lines
    12. Automatic Station Relocation
    13. Feature Inhibit Programming
    14. Enable All Inhibited Features
    15. LCD Messages
    16. ‘Software Version Number
    17. Return To Previous Menu
    Enter Selection
    l Selection 1: System defaults
    l Default All System Data
    l Default All Line Data
    o Default All Station Data
    l Default Selected Station Data
    lPulse Dial on All Lines
    l Tone Dial on All Lines
    lDefault Button Mapping on all Stations
    lMaster Clear System Data
    lDefault Toll Restriction Tables
    On each default selection, the system questions the
    user as to whether the default should be made.If
    response to the question is yes (Y), the default is
    performed.
    When defaulting 
    selected station data, the station to
    be defaulted must be identified by port number (10 
    -
    57)
    l Selection 2: System Options
    lVoice/Tone Announce First on Intercom
    (Choose either Voice or Tone signalling as
    standard intercom signalling method.)
    lStation Message Desk (Assign or clear one
    station port as the central message desk.)
    lAssign Extension Number to Port (Gives a
    station flexible extension numbers from 2 
    - 4
    digits.)
    lAssign Pilot Number to Department (Gives an
    entire department one extension number.)
    l Music on Hold
    l Do Not Disturb Inhibit
    lStation Monitoring (Visual ring indication for
    station with BLF appearance at programmed
    station can be enabled or disabled.)
    lTandem Attendent (One or both attendants can
    receive timed hold recall and recall from
    transfer.)
    lVoice Mail Auto Transfer (Enables immediate
    line transfer when voice mail unit is included with
    system.)
    lDisable Stations (Disable station ports)
    l System Alarm Reporting
    lPA Options (Enables direct ringing, delayed
    ringing, or night transfer (of ringing) and zone
    paging on the PA port. Also chooses ringing
    port relay control as either paging port or station
    port 17.
    The station to be programmed must be identified by
    port number (10 
    - 57).
    When assigning extension numbers, enter station port
    or department number then make extension number
    entry.
    4-82 
    						
    							IMl66-107System ProgrammingVideo Display Terminal Programming Procedure 
    - continued
    Menu Descriptions 
    - continued
    0 Selection 3 : System timing (system timing
    requirements)l
    Recall / TAP Timel Pause Time
    l Timed Hold Recall Time
    l Transfer Recall Timel Call Park Recall Time
    l Extended DTMF Dialing Tones
    0 Selection 4: Load/Save COS data
    0 Selection 5 : Serial communication parameters (for
    data 
    port A and data port B)
    0 Selection 6: COS data printout
    0 Selection 7: Set clock date/time.
    0 Selection 8: SMDA programming (Configures the
    Station Message Detailed Accounting feature. 
    Also
    refer to the previous discussions titled lrttegmfed
    Call Costing Configuration and Station Message
    Detail Accounting/Reporting Configuration for
    explainations of call costing and SMDA.)
    .
    .
    .
    .
    .
    .
    .
    .
    .
    .
    .
    .
    Assign Area Codes / Prefixes to Bands
    Enter band number O-7, enter 0 for no band, or
    enter area codes or prefixes as 200-999.
    Set Dial Time Limit (non-costed time allowed for
    dialing to take place in 
    l/10 min)
    Set Answer Time Limit (non-costed time allowed
    for call to ring and be answered in 
    l/10 min)
    Define Department Numbers (Calls can be
    costed on a department basis by department
    basis.)
    Assign Stations to Departments (for 
    coiting by
    department)
    Set Account Code Parameters
    Call Cost Tables
    Call Cost Exception Tables
    Automatic Reports (Call cost reports can be
    produced for printing.)
    SMDA Delete By Attendant (allows attendant to
    delete SMDA records)
    SMDA Reports
    l Selection 9: SMDR print parameters (enables or
    disables call cost reporting along with a Station
    Message Detail Report).
    l Selection 10: Logical/physical assignments -
    stations (For example; assign station extension 25
    to station port 25.
    0 Selection 11: Logical/physical assignments - lines
    (For example; assign line 1 to line port 1.
    0 Selection 12: Automatic station relocation (allows
    individual features to be physically relocated without
    losing their programming parameters and extension
    asignments)
    l Selection 13: Feature inhibit programming (allows
    individual features to be inhibited)
    l Selection 14: Enable all inhibited features (will
    enable all features inhibited with selection 13)
    l Selection 15: LCD messages (programs the
    messages for the LCD messaging and response
    messaging features)
    l Selection 16: Software version number (identifies
    the software release version of the system)
    Line Cos Menu Selections
    Line C.O.S. Programming
    1. Line Type
    2. Line Group Assignment
    3. Line Dialing Mode
    4. Line Privacy Release
    5. Line Toll Restriction Table Assignments
    6. Line Abandoned Hold Release Time
    7. Set Up a Line ( Using a Model Line )
    8. Assign Name to Line
    9. Assign Line to Department
    10. Exclusive Hold
    11 
    .Voice Mail Line I.D.
    12. D.I.S.D. Assignments
    13. Caller ID Assignments
    14. Return To Previous Menu
    Enter Selection:
    In each line COS menu selection, after choosing the
    feature, enter all line port numbers which are to be
    assigned to it.
    0 Selection 1: Llne type (specifies the characteristics
    of the line port)l Disabled
    l
    Auxiliary (Configures port for installation of
    external paging amplifier.)
    l CO/PABX (Typical line connection)
    4-83 
    						
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