Comdial Digital Telephone System Instructions Manual
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System ProgrammingIMl66-107Toll Restriction Table Configuration - continued1 Press lTCM *#7i*.( Assign Toll Restriction Tables To Stations Assign Toll Restriction Tables To Stations For Night Transfer (of ringing) Toll tables assigned with this feature have an effect only when the attendant places the telephone system in the night transfer (of ringing) mode of operation. Assign Toll Restriction Tables To System Speed Dial Calls When you enable this feature, the system applies toll restriction tables that you have assigned to a station to the system speed dial calls that users make from that station.1. Dial 73. “ASSIGN TOLL-STA.” 2.Dial 01 - 16 for toll tables 1-16 to be assigned to station. QR-Press Al - A14, Bl, B2 for tables l-16. (LED On = Selected table) 3. Dial # to finish entry. 4. Select station ports (LED On = station ports to receive tables): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 5. Dial # for next toll table to station assignment. -OR- Dial +K # for configuration mode. To change setting, repeat procedure ancj make different selection. TOLL-N ITE” 1. Dial 74.‘ASSIGN 2. Dial 01 - 16 for toll tables 1 - 16 to be as’gnd. -OR-Press Al - A14, Bl, 82 for tables l-16. (LED On = Selected table) 3. Dial # to finish entry. 4. Select station ports (LED On = station ports to receive tables): - Station 10 - 57: Dial IO - 57 or press Cl0 - C57. 5. Dial ++ for next toll table to night answer assignment. -OR- Dial t +# for configuration mode. To change setting, repeat procedure and make different selection. 1. Dial 53. “STATION FEATURES” 2. Dial 05.‘SYS SPD TOLL RST” 3. Select station ports (LED On = station ports assigned): - Station 10 - 57: Dial IO - 57 or press Cl0 - C57. 4. Dial +# for next station feature. -OR- Dial * +# for configuration mode. To change setting, repeat procedure and make different selection. jPressSPKRtoend 4-76
IMl66-107System ProgrammingToll Restriction Configuration - continued Assign Toll Restriction Override (TRO)You can use the sequence of steps listed below to program a TRO Code: The TRO feature allows users tocode from station 10. override the toll restriction that they1. Press ITCM and dial +K # 7 4 6 +++ to enter COS encounter at other stations with their ownprogramming, “CONFIG. MODE” station’s toll restriction assignments. In2. Dial 53 for station features,“STATION FEATURES” programming for this feature, create a 3. Dial 25 for toll restriction override codes, “TOLL R. OVERRIDE” four-digit TRO code that users can dial to override the toll restrictions of any stationNOTE: If you are programming with a DSSBLF console, notice that they happen to be using and replace it that it’s status LEDs turn on to indicate stations that have with a toll restriction that matches their an assigned TRO code (Cl0 - C57 = station ports 10 - 57). home station. NOTE: The system marks outgoing 4. Select station port (LED flashes = selected stafion port, line calls that use/s make after display shows TRO if assigned.), entering a TRO code with a (r) i -station 10 - 57 = dial 10 - 57 or press Cl 0 - C57n its SMDWSMDA pyintouts. The station number that it prints5. Type four-digit TRO code,“NNNN ” is that of the overriding station and not the actual station that the call was made from.6. Repeat steps 4 and 5 for next station port, 7. Dial G+G for configuration mode -OR- press SPEAKER to end, 8. To remove a TRO code, repeat steps 1 through 3, select station port, type # and press SPEAKER You can use the sequence of steps listed below to program a TRO code using your VDT. 1. Type I % 7 4 6 +k and press RETURN to enter COS programming 2. Type 3 and press RETURN for station COS menu, 3. Type 8 and press RETURN for toll menu, 4. Type 4 and RETURN to choose toll overt-i& feature,. . 5. Type 1 and RETURN to choose a%ig~ toll re&xWn overrick codes item, 6. Type station port number (10 - 57) and press RETURN, 7. Type four-digit toll restriction override code and press RETURN, 8. Press and hold CTRL and type C to return to main menu. You can remove a TRO code from a station port by following a similar procedure. 1. Repeat above steps 2 through 4,. . 2. Type 2 and RETURN to choose B override item, 3. Type station port number (10 - 57) and press RETURN, 4. Press and hold CTRL and type C to return to main menu 4-76A (TAB1 17~5)
IMl66-107System Programming Video Display Terminal Programming Feature You can program the class of service features from a video display terminal (VDT) instead of from the programming station if you wish. The VDT that you use must be a serial-data, RS-232 type, asynchronous device. You can employ a personal computer (PC) if it will run a communications software program that allows it to emulate a data terminal device (DTE equipment). Many effective communications sdftware programs are available for this purpose. You can use any that you can arrange to match the following data communications parameters: l Full Duplex 0 XMODEM communication protocol (8 bit data required) Regardless of the type of programming terminal that you employ, you must connect it to the digital telephone system data port A.Refer to the Chapter 3 paragraph titled, Data Device Connections for complete connection details. The pages that follow provide an overview of the VDT programming feature.For a more detailed, step-by-step procedure, refer to lMl66-094, Digital Telephone System VDT Programming Reference Manual.4-77
System ProgrammingIMl66-107 Video Display Terminal Programming Procedure Introduction The programming procedure is menu driven. 0 0 0 0 0 A list of selections are presented for consideration which differ in content and required response. Each selection, when responded to, either causes a further breakdown of selections to be presented or causes a particular COS programming action to take place. This menu system prompts the programmer for the required response and, where appropriate, will repeat prompts to allow programming of more than one device without having to make another menu selection. All of the menus operate in the same manner. They differ in only the required response. Each prompt requires a response followed by a Carriage Return (RETURN). The responses usually consist of a one or two-digit number or a string of numbers or alpha-numeric characters when programming names and messages. Separate successive entries in a string by a space or a comma; however, do not end a string of entries with a comma.If you do, the system will reject the string. General Information There are two responses which allow a programmer to quit a procedure. 0 0 RETURN (ENTER on some keyboards) - This action returns the user to the top of the current menu. CONTROL C - .This action returns the user to the top of the main menu. There are certain other responses which have special functions. l Responding with the @ key will print or display the menu that the programmer is currently using. The system is waiting at the same prompt line as it was before the menu was repeated. l Responding with the? key will cause a help menu to be printed if one is available. The system iswaiting at the same prompt line as it was before the help menu was requested. There are special line edit characters. l Backspace, Delete, Rub-out - Used to delete characters from the response line as they are being typed. l CONTROL R - Causes the current response line to be echoed for review. l CONTROL D - Causes the current response line to be deleted. l CONTROL S - Causes printing or display action stop. l CONTROL Q - Causes the printing or display to resume. There are two system acknowledgement messages to a response line. l COMMAND ACCEPTED - Response accepted. 0***COMMAND REJECTED*** - Response not accepted. The terminal bells also sounded. 1. 2. 3. 4. 5. Procedure Determine the system programming parameters, and record them for future reference. Turn on the AC power to the system and the VDT. Press the RETURN (ENTER) key. The system ’ enters an approximate 20 second timeout cycle. Step 4 must be performed within this timeout period or the programming sequence will be aborted. Type the password: I +# 7 4 6 t, and press RETURN (ENTER). The VDT will display the main programming menu. The system enters an approximate 3 minute timeout cycle. A selection or response must be entered within this timeout period, otherwise; the programming sequence is aborted. , Execute the programming procedures by responding to the prompts listed in first the main menu and then in subsequent menus. 4-78
IM166-107System ProgrammingVideo Display Terminal Programming Procedure - continued Remote Programming Configuration You can program the digital telephone system remotely using the following equipment: 0 VDT or a PC and appropriate software program, 0 Pair of data modems. The data modems must be: “Hayes-compatible”, capable of 300-, 1200-, 2400-, or 9600-baud data speeds, and have auto-answer capability. Be sure to vetify the auto-answer capability before purchasing the units. You are assured of best results if you employ modems of the same make and model at both the installation site and the remote programming site.Installation The equipment connections at the customer location are as illustrated on page 4-61. Connect the equipment for remote programming as illustrated therein and discussed below. 0 0 0 0 Determine the signal needs of the modem from the uier’s manual for it. (The digital telephone system only requires TD, RD, and SG but the modems may require more signals). Wire the proper connector (to match the data jack) on one end of a length of multiline cable. Punch down the appropriate leads on the connector block.Refer to Chapter 3 for connection details as needed. Connect the network jack of the data modem to an outside telephone line. (If a line is not reserved for remote programming, have a line switch installed so that on site personnel can switch the outside telephone line between the data modem and the digital telephone system cabinet when you are going to perform remote programming.) Refer to the user’s manual for the modem, and program the modem to automatically answer after the first ring. Iriterface the VDT or PC with the modem at the programming site per the user’s manuals for the equipment be used. If you experience difficulty in establishing a communications path between your VDT, modems, and the digital telephone system, note the following suggestions: 1. 2. 3. 4. 5.Insure that you have enabled the modem auto-answer feature. Insure that the modems are wired correctly. Reverse connections at pins 2 and 3 if necessary. Check the modem wiring requirements stated in its instruction manual. You may have to connect more wiring than that connected at pins 2, 3, and 7. Sometimes you must strap pin 4 to 5, or pin 6 to 7, or pin 6 to 6 to 20 in the modem wiring. Check the modem’s installation manual for this requirement. Use a Breakout Box Data Tester to ;roubleshoot the data communications lines. Operation To establish a communications link for programming the system fmm a remote site, proceed as follows: l If you have had a line switch installed at the customer site, call someone there and ask them to set it for modem operation. l After the outside line is connected to the modem, you can make the data link between the originating and the remote modems. You can then perform programming from your remote site just as if the VDT or PC was connected directly to the system.Typical PC Operation . The following procedure is given as a typical example for using a PC and an XMODEM-type communications software program to program the digital telephone system. It is only provided for illustration and reference purposes and describes a set-up using a typical communications software program known as PROCOMM (produced by Datastorm Technologies, Inc.). Many other communications software programs are also available that you can use for this purpose. While individual operating procedures will vary with different.communications software programs, the general process is similar to this. 1. Perform turn-on and program-load procedures. If operating through modems, take action to establish a communications link between the PC and the digital telephone system. 2.If you have direct connected your PC to the digital telephone system, match the data communications parameters of the software Program to those now programmed at the digital telephone system. continued on next page. . . 4-79
System ProgrammingIMl66-107Video Display Terminal Programming Procedure - continued Remote Programming Configuration - continued If you are employing remote programming, the data parameters of the PC must match the modem connected to it. The modem connected to the digital telephone system must match the data parameters of it as well. NOTE: Remember, &bit data is required for XMODEM protocol. If the digital telephone system is not now programmed to provide &bit data, you will have to reprogrammed it from station 70 before data communications can take place. You should set the baud rate to match the modem or the PC at the same time. 3.Set the data communication parameters as follows: 0 Press ALT P. 0 Type 11 the press ENTER. This action selects a baud rate of 9600 baud. NOTE: Remember, the baud rate setting of the PC Or data terminal, the data modems, and the digital telephone system must be the same. 0 Type 17 then press ENTER. This action selects 6-bit data. 0 Type 18 the press ENTER. This action selects one stop bit. 0 Type 24 then press ENTER. This action saves the data parameters. 4.Set the terminal parameters as follows:. 0 Press ALT S. 0 Type 2 then press ENTER. 0 Type 1 then press ENTER. 0Use arrow keys to select VDT-100 or similar emulation then press ENTER. NOTE: Settins the t&nnina/ emulation for a Wyse-50 or VT- 100 emulation will provide a comp&ible set of default values; however, any emulation which provides full duplex operation is satisfactory. Press ESC to finish. Press S then press ENTER. This action saves the terminal parameters. Press ESC then press ENTER to end the terminal parameter set up. 5. 6. 7. 6. 9.When computer screen displays a prompt for password, type I ++ 7 4 6 +K then press ENTER. This causes main COS programming menu to be displayed. From main menu, type 1 then press ENTER. This causes system COS programming menu to be displayed. From system menu, make all selections necessaty to perform class of service programming then return to the main menu. From the main menu, type 4 then press ENTER. This causes load/save menu to be displayed. From load/save menu, down-load COS data from digital telephone system to computer or up-load COS data from computer to digital telephone system, Down-Load COS Data From Digital Telephone System To PC Type 1 then press ENTER. Press PAGE DOWN. Type 1 to choose XMODEM protocol. Type file name for down-loaded COS data to save into. Press ENTER. The COS data, as programmed in the digital telephone system, is automatically down-loaded to the computer file. Up-Load COS Data From PC To Digital Telephone System Type 2 then press ENTER. Press PAGE UP. Type 1 to choose XMODEM protocol. Type file name of saved COS data. Press ENTER. The COS data, as stored in the computer file, is automatically up-loaded to the digital telephone system. 10. Repeat step 6 except type 3 to down-load currently stored auto dial and speed dial numbers or type 4 to up-load them. 11. Return to main menu and log off. 4-80
System ProgrammingIMl66-107Video Display Terminal Programming Procedure - continued Menu Descriptions Main Menu Selections C.O.S. Programming 1. System C.O.S. 2. Line C.O.S. 3. Station C.O.S. 4. Toll Restriction Table Administration 5. Information 6. Logoff Enter Selection: 0 Selection 1: Chooses system COS programming. 0 Selection 2: Chooses line COS programming. 0 Selection 3: Chooses station COS programming. l Selection 4: Chooses toll restriction table administration programming. 0 Selection 5: Choses an information menu to provide assistance with VDT programming. System Cos Menu Selections System C.O.S. Programming 1. System Defaults 2. System Options 3. System Timing 4. Load / Save C.O.S. Data 5. Serial Communication Parameters 6. C.O.S. Data Printout 7. Set Clock Date /Time 8. SMDA Programming 9. SMDR Print Parameters 10. Logical / Physical Assignments - Stations 11. Logical / Physical Assignments - Lines 12. Automatic Station Relocation 13. Feature Inhibit Programming 14. Enable All Inhibited Features 15. LCD Messages 16. ‘Software Version Number 17. Return To Previous Menu Enter Selection l Selection 1: System defaults l Default All System Data l Default All Line Data o Default All Station Data l Default Selected Station Data lPulse Dial on All Lines l Tone Dial on All Lines lDefault Button Mapping on all Stations lMaster Clear System Data lDefault Toll Restriction Tables On each default selection, the system questions the user as to whether the default should be made.If response to the question is yes (Y), the default is performed. When defaulting selected station data, the station to be defaulted must be identified by port number (10 - 57) l Selection 2: System Options lVoice/Tone Announce First on Intercom (Choose either Voice or Tone signalling as standard intercom signalling method.) lStation Message Desk (Assign or clear one station port as the central message desk.) lAssign Extension Number to Port (Gives a station flexible extension numbers from 2 - 4 digits.) lAssign Pilot Number to Department (Gives an entire department one extension number.) l Music on Hold l Do Not Disturb Inhibit lStation Monitoring (Visual ring indication for station with BLF appearance at programmed station can be enabled or disabled.) lTandem Attendent (One or both attendants can receive timed hold recall and recall from transfer.) lVoice Mail Auto Transfer (Enables immediate line transfer when voice mail unit is included with system.) lDisable Stations (Disable station ports) l System Alarm Reporting lPA Options (Enables direct ringing, delayed ringing, or night transfer (of ringing) and zone paging on the PA port. Also chooses ringing port relay control as either paging port or station port 17. The station to be programmed must be identified by port number (10 - 57). When assigning extension numbers, enter station port or department number then make extension number entry. 4-82
IMl66-107System ProgrammingVideo Display Terminal Programming Procedure - continued Menu Descriptions - continued 0 Selection 3 : System timing (system timing requirements)l Recall / TAP Timel Pause Time l Timed Hold Recall Time l Transfer Recall Timel Call Park Recall Time l Extended DTMF Dialing Tones 0 Selection 4: Load/Save COS data 0 Selection 5 : Serial communication parameters (for data port A and data port B) 0 Selection 6: COS data printout 0 Selection 7: Set clock date/time. 0 Selection 8: SMDA programming (Configures the Station Message Detailed Accounting feature. Also refer to the previous discussions titled lrttegmfed Call Costing Configuration and Station Message Detail Accounting/Reporting Configuration for explainations of call costing and SMDA.) . . . . . . . . . . . . Assign Area Codes / Prefixes to Bands Enter band number O-7, enter 0 for no band, or enter area codes or prefixes as 200-999. Set Dial Time Limit (non-costed time allowed for dialing to take place in l/10 min) Set Answer Time Limit (non-costed time allowed for call to ring and be answered in l/10 min) Define Department Numbers (Calls can be costed on a department basis by department basis.) Assign Stations to Departments (for coiting by department) Set Account Code Parameters Call Cost Tables Call Cost Exception Tables Automatic Reports (Call cost reports can be produced for printing.) SMDA Delete By Attendant (allows attendant to delete SMDA records) SMDA Reports l Selection 9: SMDR print parameters (enables or disables call cost reporting along with a Station Message Detail Report). l Selection 10: Logical/physical assignments - stations (For example; assign station extension 25 to station port 25. 0 Selection 11: Logical/physical assignments - lines (For example; assign line 1 to line port 1. 0 Selection 12: Automatic station relocation (allows individual features to be physically relocated without losing their programming parameters and extension asignments) l Selection 13: Feature inhibit programming (allows individual features to be inhibited) l Selection 14: Enable all inhibited features (will enable all features inhibited with selection 13) l Selection 15: LCD messages (programs the messages for the LCD messaging and response messaging features) l Selection 16: Software version number (identifies the software release version of the system) Line Cos Menu Selections Line C.O.S. Programming 1. Line Type 2. Line Group Assignment 3. Line Dialing Mode 4. Line Privacy Release 5. Line Toll Restriction Table Assignments 6. Line Abandoned Hold Release Time 7. Set Up a Line ( Using a Model Line ) 8. Assign Name to Line 9. Assign Line to Department 10. Exclusive Hold 11 .Voice Mail Line I.D. 12. D.I.S.D. Assignments 13. Caller ID Assignments 14. Return To Previous Menu Enter Selection: In each line COS menu selection, after choosing the feature, enter all line port numbers which are to be assigned to it. 0 Selection 1: Llne type (specifies the characteristics of the line port)l Disabled l Auxiliary (Configures port for installation of external paging amplifier.) l CO/PABX (Typical line connection) 4-83