Comdial Digital Telephone System Instructions Manual
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IM166-107System Programming 1Line Configuration - continued Press ITCM W746+. Use/Tone Switchable f the installer has connected rotary dial ines to the system, you must condition hose line ports as pulse dial ports. Iltemately, if the installer has connected one dial lines to the system, you must :ondition those line ports as tone dial ports. The user can switch from pulse (rotary dial SignaIling) to tone (dual tone multiple ‘requency - DTMF) for accessing special zircuits requiring DTMF tones such as Danking machines, etc when they need to do so while on a rotary dial line. To condition line ports for pulse dialing, 1. Dial 36.“PULSE DIAL ” 2. Select pulse dial line ports (LED On = Pulse Dial Line Port): Line port 1-14 = Dial 01 - 14 or Press Al - Al4 Linepoti15,16=Dial15,16orpressBl,B2 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A& -OR- Dial 00 to default all lines to pulse dial. 3. Dial +R for configuration mode. To change setting, repeat procedure and make different selection. To condition line ports for tone dialing, 1. Dial 37“TONE DIAL n 2. Select tone dial line ports (LED On = Tone Dial Line Port): Line port l-14 = Dial 01 - 14 or Press Al - Al4 Line port 1516 = Dial 15,16 or press Bl, B2 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A6 -OR- Dial 00 to default all lines to tone dial. 3. Dial +R for configuration mode. To change setting, repeat procedure and make different selection.1 Press SPKR to end. 1 4-20
System ProgrammingIMl66-107Line Configuration - Block Programming 3lock Programming lou can use this line configuration rrocedure to assign those features that you rave assigned to any one line (using the Brocedures detailed on the previous pages) o any other line or to an entire block of ines. Line Button Method 1. Dial 42.“BLK PROGRAMMING ’ 2. Select model line port.“MODEL LINE XX ” Line port l-l 4 = Press Al - Al 4 Line port 15,16 = Press Bl , B2 Line port 17-24 = Press HOLD then press Al - AS. 3. Select lines to match model line (as detailed above). 4. Dial % and repeat steps 2 and 3 for next model line. -OR- Dial t t for configuration mode. Keypad Method 1. Dial 42.“BLK PROGRAMMING ” 2. Select model line port“MODEL LINE XX ” Line port 1 - 24 = Dial 01 - 24. 3. Dial first line port in block (dial 01 - 24). 4. Dial #. 5. Dial last line port In block (dial 01 - 24). 6. Dial #. 7. Dial +C for next model line. -OR- Dial +R X for configuration mode. NOTE: The first, last and all lines in between will be block programmed like the model line.To block program an individual line, select the fitst line and last line to be the same number. For example: 01, 02#, 02# programs line 02 the same as line 01 is programmed. 4-21
System ProgramingStation Configuration D To make a record of the programming configuration, mark the desired requirements in the station class of service records chart found at the end of Chapter 4. D To make the programming selections, dial the feature code and then dial the configuration code (or press the programming button where appropriate). VOTE: A lighted LED next to the programming button for the selection indicates the current configuration.When a single button provides a foggle (on/off) action, the lighted LED indicates the active feature. D The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the feature code for any desired configuration.Enter the base level with the following procedure: press ITCM then dial +H# 7 4 6 +R. The last step is to press the SPKR button to end the programming procedure and return the system to normal operation. Make station port selection by dialing a selection number on the keypad or pressing the console button per the following reference chart. STATION PORTSKEYPAD BUTTONSCONSOLE BUT-TONS10-57 10-57 ClO-c57 Station Configuration - Miscellaneous Features kcess Denied lou can deny access to certain lines at :ertain stations. When you do this, a station user cannot select a denied line.1. Dial 54.“STAILINE CONFIG. * 2. Dial 5.“ACCESS DENY” 3. Select line ports (LED On = Access Denied): Line port 1-14 = Dial 01 - 14 or press Al - Al4 Line port 15,16 = Dial 15,16 or press Bl , B2. Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8 4. Dial # when all line ports are selected. 5. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 6. Dial +R when all station ports are selected. -OR- Dial +R +# for next station/line feature. -OR- Dial +R +# ++ for configuration mode. To change setting, repeat procedure and make opposite selection. 4-22
IMl66-107System ProgramingStation Confiauration - Miscellaneous Features - continued Press ITCM +##746#+ M-Call and Zone Paging -elephone users can receive voice Lnnouncements through their telephone xrdspeakers, or through an external baging amplifier and speaker connected toL PA port. They can transmit these voice Lnnouncements with their telephone landsets. You can arrange the jrogramming so that the users can make mnouncements to stations located in :ertain areas of the site or to all of the stations. f you wish, you can assign a paging button o provide a station with one-button access o the all-call and zone paging feature. To assign the all-call or zone paging feature, 1. Dial 55.“PAGING” 2. Choose paging assignment. - Dial 1 for zone 1 originate.“ORIGINATE ZONE 1” - Dial 2 for zone 2 originate.“ORIGINATE ZONE 2’ - Dial 3 for zone 3 originate“ORIGINATE ZONE 3” - Dial 4 for all-call originate.“ALL-CALL ORIG.” - Dial 5 for zone 1 receive“RECEIVE ZONE 1” - Dial 6 for zone 2 receive“RECEIVE ZONE 2” - Dial 7 for zone 3 receive“RECEIVE ZONE 3” - Dial 6 for all-call receive.“ALL-CALL RECEIVE - Dial 9 to clear all assignments.“CLEAR PAGING” 3. Select station ports (LED On = Feature Active): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 4. Dial +#+ to assign other paging. -OR- Dial #+ t for configuration mode. To change setting, repeat procedure and make different selection. To assign an all-call or zone paging button, 1. Dial 56.“BUTON MAPPING ’ 2. Dial 99.“ASSIGN ZONE ’ 3. Select button to be programmed (LED On = Paging Button): - Press Al - A14, Bl - B8. 4. Dial 1 - 3 for zone 1 - 3.“ASSIGN ZONE X” -OR- Dial 4 for all-call.“ASSIGN ALL CALL ” 5. Select station ports (LED On = Button Assigned To Port): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 6. Dial 0 for further paging button assignment. -OR- Dial +K t for next button mapping feature. -OR- Dial +R +I+ +R for configuration mode. To clear a paging button, dial 5694, press paging button, dial #, and repeat above steps 5 and 6. 4-23
System ProgramingIMl66-107Station Configuration - Miscellaneous Features - continued I Press ITCM f#746% 1 9udible Monitoring The DSS/BLF at a multiline station provides I visual indication of idle, busy and ringing status of the monitored stations. You can ~lso provide audible indication of direct and jelayed ringing for selected stations; iowever, you must first enable the station nonitoring feature on a system-wide basis. Automatic Hold When you enable this feature, the telephone user can automatically place an existing line call on hold when she or he Dresses another line button to answer a second call. &utomatic Hold For Intercom If you want the telephone user to also have :he automatic hold feature while he or she s on an existing intercom call and presses another intercom button or*a line button, take this additional programming action. To enable the station monitoring feature, 1. Dial 20.“MONITOR XXXXXXX” 2. Press Al to switch between enable and disable (LED On = Enable). -Ol?- Dial 1 to Enable“MONITOR ENABLED” -Ol?- Dial 2 to Disable.“MONITOR DISABLED” 3. Dial +K for configuration mode. To change setting, repeat procedure and make opposite selection. To assign audible monitoring to stations, 1. Dial 53.‘STATION FEATURES” 2. Dial 20.‘AUDIBLE MONITOR ’ 3. Dial 1 for no audible monitoring.“NONE ” 4. Dial 2 for direct ring monitoring.“DIRECT RING ’ 5. Dial 3 for delayed ring monitoring.“DELAYED RING * 6. Select stations ports (LED On = Feature Assigned)): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 7. Dial G# next monitoring condition. -OR- Dial ++c +R for next station feature. -OR- Dial +I+ G+C CR for configuration mode. To change setting, repeat procedure and make different selection. To enable automatic hold for line calls, 1. Dial 53.‘STATION FEATURES” 2. Dial 11.#AUTO HOLD n 3. Select station ports (LED On = Feature Asssigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 4. Dial * for next station feature. -OR- Dial +N f for configuration mode. To change setting, repeat procedure and make opposite selection. To enable automatic hold for intercom calls, 1. Dial 53.“STATION FEATURES” 2. Dial 12.“ITCM AUTO HOLD” 3. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 4. Dial +R for next station feature. -OR- Dial +I+ % for configuration mode. To change setting, repeat procedure and make opposite selection. 4-24
lM166-107System ProgramingStation Configuration - Miscellaneous Features - continued Press ITCM S#746% 4utomatic Privacy/Privacy Release fou can make a line private or non-private. n the private mode, a station has exclusive Jse of a line during a call. You can arrange ‘or individual stations to automatically -elease privacy while on certain private ines. With this arrangement, other stations :an join that particular station whenever it is >n the line that you have assigned as a Drivacy release line. Call Foward On Busy/Ring - No Answer The system can automatically forward busy and ring-no answer calls that callers make to one station to another station for answering. The system sends these calls to any idle station associated either by intercom hunt group or by department with the called station. Use this feature to arrange for calls to cycle rapidly through such associated stations testing each one in turn with several rings. NOTE: If you enable ‘this feature, also program the system intercom signalling as tone for the first choice. To make a line private or non-private, 1. Dial 40.“PRIVACY RELEASE ” 2. Select line ports to be non-private (LED On = Non Private Port): Line port 1-14 = Dial 01 - 14 or Press Al - Al4 Line port 15,16 = Dial 1516 or press Bl, B2 Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8 3. Dial +K for configuration mode. To change setting, repeat procedure and make opposite selection. To arrange for a station to automatically release privacy on private lines, 1. Dial 54.“STMJNE CONFIG.” 2. Dial 4.“PRIVACY RELEASE” 3. Select line ports (LED On = Selected Ports): Line port 1-14 = Dial 01 - 14 or press Al - Al4 Line port 15,16 = Dial 15,16 or press Bl , 82. Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8 4. Dial # when all line ports are selected. 5. Select station ports (LED On = Feature Assigned) : - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 6. Dial X when all station ports are selected. -OR- Dial +K +# for next station/line feature. -OR- Dial G++ + #? for configuration mode. To change setting, repeat procedure and make opposite selection. To enable call forwarding, 1. Dial 53.“STATION FEATURES” 2. Dial 21. =CALL FWD RNA ’ 3. Dial 0 - 9 for 0 - 9 rings before forwarding.“RING S= X” 4. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 5. Dial +K for additional station ring assigments. -OR- Dial ++ +K for next station feature. -OR- Dial +K +K X for configuration mode. To change setting, repeat procedure and make different selection. To set tone first intercom signalling, 1. Dial 16.“XxXxX ANN. FIRST” 2. Press Al to toggle from Voice To Tone (LED Off = Tone). -OR- Dial 2 for Tone First.“TONE ANN. FIRST” 3. Dial f for configuration mode. To change setting, repeat procedure and make opposite selection.4-25
System ProgramingIMl66-107Station Configuration - Miscellaneous Features - continued Press ITCM %#746+# Call Origination Denied You can deny users of selected stations the ability to originate calls on specified lines. This feature does not prevent the user from answering incoming calls on these lines. Central Message Desk Use this feature to designate one station in the system as the central message desk. When you do this, the system automatically arranges for the central message desk station to have message wait originate capability so that it can control message waiting lights at other stations. Data Security Port While port is active on a call, this feature prevents any incoming tones associated with other system features from interrupting the call.1. Dial 54. “STA/LINE CONFIG. ’ 2. Dial 6.“ORIGINATION DENY” 3. Select line ports (LED On = Selected Ports): Line port 1-14 = Dial 01 - 14 or press Al - Al4 Line port 1516 = Dial 15,16 or press Bl , B2. Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - A6 4. Dial # when all line ports are selected. 5. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 6. Dial * when all station ports are selected. -OR- Dial +R t for next station/line feature. -OR- Dial # f +R for configuration mode. To change setting, repeat procedure and make opposite selection. 1. Dial 53.“STATION FEATURES” 2. Dial 06. “MSG DESK ” 3. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. 4. Dial f for next station feature. -OR- Dial +++ f for configuration mode. To change setting, repeat procedure and make opposite selection. 1. Dial 53.‘STATION FEA TlJRES” 2. Dial 26.‘DATA SECURE PORT 3. Select station port (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 4. Dial +# for next station feature. -OR- Dial #+ t for configuration mode. To change setting, repeat procedure and make opposite selection. IPress SPKR to end.I 4-26
IMl66-107 System ProgramingIStation Configuration - Miscellaneous Features - continued I (Press ITCM %#746t 1 Dual Console Feature The dual console feature allow users to have two DSS/BLF consoles to complement one telephone. Executive Override You can provide selected stations with busy override. This feature allows the station to override a busy condition at a station, sound a warning tone, and gain access to the existing conversation. To program station port for second-console feature, 1. Dial 53 for station features.“STATION FEATURES” 2. Dial 34 to enable second console.‘SECOND CONSOLE” 3. Select console port. - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 4. Select station port that console is to complement - Station 10 - 57:Dial 10 - 57 or press Cl 0 - C57. 5. Dial +++ for next station feature. -OR- Dial +#+ f for configuration mode. To clear second-console feature assignment, 1. Repeat steps 1 through 3 above. 2. Type console port number twice. 3. Dial +R +K for configuration mode. 1. Dial 53 .“STATlON FEATURES” 2. Dial 02.“EXEC. OVERRIDE It 3. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 4. Dial % for next station feature. -OR- Dial +K +K for configuration mode. To change setting, repeat procedure and make opposite selection. 4-27
System ProgramingIM166-107Station Configuration - Miscellaneous Features - continued Press ITCM X#746* A per station/per line basis. You can ontrol ringing for every line that has ppearance at a station assigning“DFLAY RING * nmediate, or direct, ringing to some lines3. Select line ports for ringing (LED On = Selected Ports): nd delayed ringing to others. (For no ringing, skip this assignment and go to step 4.) Line port 1-14 = Dial 01 - 14 or press Al - Al4 JOTE: Do not program direct ringhgLine port 15, 16 = Dial 1516 or press Bl, 82. for lines that you assign to theLine port 17-24 = Dial 17 - 24 or press HOLD then press Al - A8 direct department calling feature. None = skip this step and make no line selection. 4. Dial # when all line ports are selected. light Transfer (Of Ringing)5. Select station ports (LED On = Feature Assigned): ‘ou or the system attendant can place the - Station 10 - 57: Dial 10 - 57 or press Cl 0 - C57. #ystem into the night transfer (of ringing) 6. Dial +K when all station ports are selected. node of operation. While in this mode of operation, the system will activate special Dial +# +# for next station/lineringingassignment ine/station ringing assignments. Use this lrocedure to program these assignments. Dial +K +# #+ for configuration mode. “STMINE CONFIG” “NIGHT RING” 3 3. Select line ports for night ringing (LED On = Selected Ports):Line port I-14 = Dial 01 - 14 or press Al - Al4 Line port 15,16 = Dial 1516 or press Bl, B2. Line port 17-24 = Dial 17 - 24 or press HOLD then press Al - Al 4. Dial #when all line ports are selected. 5. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 6. Dial f when all station ports are selected. Dial +R +K for next station/line feature. To put the system in the night transfer (of ringing) mode of“NIGHTXFER XXX ” 2. Press Al to toggle between enable and disable (LED On = Enabled).Dial 1 to enable (Al LED on). Dial 2 to disable. 3. Dial +K for configuration mode.“NIGHTXFER ON u“NIGHTXFER OFF ” To change setting, repeat procedure and make opposite selection,4-28
IM166-107System ProgramingStation Configuration - Miscellaneous Features - continued Press ITCM +++#746% Flexible Station Numbering The system supports a flexible station lumbering plan for calling individual stations and departments. You can )rogram each station port to respond to the dialing of any available number between 10 and 7999; however, the system will not allow you to assign the same dialing code 2s both a station extension number and a department access code, nor will the system .allow you to assign an extension qumber or access code conflict such as 15 snd 1500.1. Dial 52.“ACCESS CODE ” 2. Dial 1 to assign extension number“ASSIGN EXT. NUM. ” 3. Select station port:“EXT. XXXX * - Station 10 - 57 = Dial 10 - 57 or press Cl0 - C57. 4. Dial new extension number. “En. xxxx YYYY Ii NOTE: Extension number can be max. of four digits. If less than four digits, leading zeros must be dialed before number. Example: For ext. no. 15, dial 0075). 5. Select next station number and assign extension number. -OR- Dial +K for configuration mode. To change setting, repeat procedure and make opposite selection, Zroup Call Pickup if a call rings to any station in a Drearranged group, a user at another station in that group can dial a group pickup zode and answer the call. Assign the stations to call pickup groups using this Drocedure. Headset Interface When employing DigiTech (product code 7700s rev. H and earlier) and Americom [product code 7016s all revs.) LCD speakerphones, you must use this Drogramming procedure to enable a station z~ort to allow headset operation. When employing impact (product code 31248 all rev.) and DigiTech (product zodes 7700s rev I and later) LCD speakerphones, either you or the individual station user must program a headset button at his or her LCD speakerphone to activate the headset operation. NOTE: The system delivers subdued off-hook voice announcements (SOHVA) to the headset. Because a headset exhibits a coupling effect between the earpiece and microphone, it may allow the outside party to hear the SOHVA message. You should inform the user of this possibility.1. Dial 53. 2. Dial 16. 3. Dial 0 for no group -OR- ‘STATION FEA TlJRES” “GRP. CALL PICKUP” 4. Dial 1 - 4 for group 1 - 4.%ROUPX ’ 5. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 6. Dial f for next group -OR- Dial G# +R for next station feature. -OR- Dial * * +K for configuration mode. To remove station from call pickup group, assign it to group 0. To arrange for headset operation as a class of service, 1. Dial 53.“STATION FEATURES” 2. Dial 13.“HEADSETMODE ” ’ 3. Select station ports (LED On = Feature Assigned): - Station 10 - 57: Dial 10 - 57 or press Cl0 - C57. 4. Dial +R for next station feature. -OR- Dial +K +K for configuration mode. To change setting, repeat procedure and make opposite selection. To arrange for headset operation at a user’s telephone, 1. Press ITCM at the user’s telephone. 2.Dial+K+l. 3. Select button to be programmed: - Press Al - A14, Bl - 810. 4. Dial 94. 5. Press SPKR to end. IPress SPKR to end. 4-29