Canon Pixma Mp550 User Guide
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Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Lines Are Misaligned Lines Are Misaligned Check 1: Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check 2: Perform Print Head Alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position. Check 3: Is the size of the print data extremely la rge? Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog. Check 4: Is the Page Layout Printing performed or t he Binding margin function used? W hen the Page Layout Printing or Binding margin fun ction is being used, thin lines may not be printed. Try thickening the lines in the document. Page top Page 781 of 877 pages Lines Are Misaligned JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Printed Paper Curls or Has Ink Blots Printed Paper Curls or Has Ink Blots Check 1: Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check 2: If the intensity is set high, reduce the Intensity setting in the printer driver and try printing again. If you are using plain paper to print images with h igh intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. W hen printing from your computer Confirm the intensity using the printer driver. Adjusting Intensity W hen copying Setting Items Check 3: Is Photo Paper used for printing photograp hs? When printing data with high color saturation such as ph otographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Cano n speciality paper. Loading Paper / Originals Page top Page 782 of 877 pages Printed Paper Curls or Has Ink Blots JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged/Printed Surface Is Scratched Check 1: Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check 2: Is the appropriate type of paper used? Che ck the followings: Check to see if the paper you are printing on is suitable for your printing purpose. Loading Paper / Originals When performing Borderless Printing, make sure that th e paper you are using is suitable for Borderless Printing. If the paper you are using is not suitable for Borderless Printing, the print quality may be reduced at the top and bottom edges of the paper. Printing Area Check 3: Load the paper after correcting its curl. For Plain Paper Turn the paper over and reload it to print on the o ther side. Leaving the paper loaded on the Rear Tray for a lon g time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem. W e recommend putting unused paper back into the pac kage and keeping it on a level surface. For Other Paper If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be smudged or may not be fed properly. In such cases, follow the procedure described below to correct the paper curl. 1. Roll up the paper in the opposite direction to the pa per curl as shown below.Page 783 of 877 pages Paper Is Smudged/Printed Surface Is Scratched JownloadedtfromtManualsPrinterFcomtManuals
2.Check that the paper is now flat. W e recommend printing curl-corrected paper one shee t at a time. Note Depending on the media type, the paper may be smudg ed or may not be fed properly even if it is not curled inward. In such cases, follow the procedure d escribed below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result. (C) Printing side W e recommend printing paper that has been curled ou tward one sheet at a time. Check 4: If you are printing on thick paper, select the Prevent paper abrasion setting. Selecting the Prevent paper abrasion setting will w iden the clearance between the Print Head and the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the machine to prevent paper abrasion by using the Operation Panel or the printer driver. Print speed is reduced if you are selecting the Pre vent paper abrasion setting. * Deactivate the Prevent paper abrasion setting onc e printing is complete. If not, this setting remains enabled for all subsequent print jobs. To set by using the Operation Panel Press the HOME button, select Settings, Device settings, and Prin t settings in this order, and then set Prevent paper abrasion to ON. Changing the Machine Settings on the LCD To set by using the printer driver Open the printer properties dialog box, and in Cust om Settings in the Maintenance sheet, select the Prevent paper abrasion check box, and then clic k Send. To open the printer properties dialog box, see Opening the Printer Properties Dialog Box (W indows). In the Canon IJ Printer Utility, select Custom Sett ings in the pop-up menu, select the Prevent paper abrasion check box, and then click Send. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility (Macintosh). Check 5: If the intensity is set high, reduce the I ntensity setting in the printer driver and try printing again. If you are using plain paper to print images with h igh intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. W hen printing from your computer Reduce the Intensity setting in the printer driver and try printing again. Page 784 of 877 pages Paper Is Smudged/Printed Surface Is Scratched JownloadedtfromtManualsPrinterFcomtManuals
1.Open the printer properties dialog box. Opening the Printer Properties Dialog Box (W indows) Click Here: Printer Driver * Before clicking here to open the printer properties dialog box, quit the running application software. 2.On the Main sheet, select Manual for Color/Intensity, a nd then click Set. 3.Drag the Intensity slide bar on the Color Adjustment sh eet to adjust the intensity. 1.Open the Print dialog box. Opening the Page Setup and Print Dialog Box (Macint osh) 2. Select Color Options in the pop-up menu. 3.Drag the Intensity slide bar to set the intensity. W hen copying Setting Items Check 6: Is printing performed beyond the recommend ed printing area? If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper may become stained with ink. Resize your original document in your application software. Printing Area Check 7: Is the Platen Glass dirty? Clean the Platen Glass. Cleaning the Platen Glass and Document Cover Check 8: Is the Paper Feed Roller dirty? Clean the Paper Feed Roller. Routine Maintenance Note Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. Check 9: Is inside of the machine dirty? W hen performing duplex printing, the inside of the machine may become stained with ink, causing the printout to become smudged. Perform the Bottom Plate Cleaning to clean the inside of the machine. Cleaning the Inside of the Machine (Bottom Plate Cl eaning) Note To prevent the inside of the machine from stains, set the paper size correctly.Page 785 of 877 pages Paper Is Smudged/Printed Surface Is Scratched JownloadedtfromtManualsPrinterFcomtManuals
Check 10: Set Ink Drying Wait Time longer. Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1.Make sure that the machine is turned on. 2.Open the printer properties dialog box. Opening the Printer Properties Dialog Box (W indows) 3. Click the Maintenance tab and then Custom Settings. 4.Drag the Ink Drying Wait Time slide bar to set the wa it time, and then click Send. 5.Confirm the message and click OK. 1.Make sure that the machine is turned on. 2.Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility (Macintosh) 3. Select Custom Settings in the pop-up menu. 4.Drag the Ink Drying Wait Time slide bar to set the wa it time, and then click Send. 5.Confirm the message and click OK. Check 11: Is the paper scratched by other loaded pa per? Depending on the media type, the paper may be scrat ched by other loaded paper when feeding from the Rear Tray. In this case, load one sheet at a ti me. Page top Page 786 of 877 pages Paper Is Smudged/Printed Surface Is Scratched JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Back of the Paper Is Smudged Back of the Paper Is Smudged Check 1: Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check 2: Perform the Bottom Plate Cleaning to clean the inside of the machine. Cleaning the Inside of the Machine (Bottom Plate Cl eaning) Note W hen performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink. Page top Page 787 of 877 pages Back of the Paper Is Smudged JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Vertical Lines Are Printed on the Sides of the Printout Vertical Lines Are Printed on the Sides of the Prin tout Check 1: Did you confirm the paper type and print quality settings? Print Results Not Satisfactory Check 2: Is the size of the loaded paper correct? The vertical lines may be printed in the margin if the size of the loaded paper is larger than that specified in the printer driver. Set the paper size correctly according to the paper you loaded. Print Results Not Satisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting. This machine performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is ejected for cleaning. Although ink is usually ejected on the ink absorber , it may be ejected on the paper if you load paper larger than that specified with the printer d river. Page top Page 788 of 877 pages Vertical Lines Are Printed on the Sides of the Prin tout JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Colors Are Uneven or Streaked Colors Are Uneven or Streaked Check 1: Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check 2: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to Routine Maintenance for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. If the Nozzle Check Pattern is not printed correctly: Check to see if a particular colors ink tank is not empty. If the Nozzle Check Pattern is not printed correctl y though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. If the problem is not resolved after performing the Print Head Cleaning twice: Perform the Print Head Deep Cleaning. If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleanin g after 24 hours. If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the pr oblem, the Print Head may be damaged. Contact the service center. Check 3: Perform Print Head Alignment. Page 789 of 877 pages Colors Are Uneven or Streaked JownloadedtfromtManualsPrinterFcomtManuals
Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position. Page top Page 790 of 877 pages Colors Are Uneven or Streaked JownloadedtfromtManualsPrinterFcomtManuals