Canon Pixma Mp550 User Guide
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Caution Do not hold the Print Head Holder to stop or move it forcibly. Do not touch the Print Head Holder until it stops completely. Important Do not place any object on the Document Cover. It will fall into the Rear Tray when the Document Cover is opened and cause the machine to malfunct ion. Be sure to lift the Scanning Unit (Cover) with the Document Cover closed. Do not touch the metallic parts or other parts inside t he machine. If the Scanning Unit (Cover) is left open, the Print Head Holder moves to the right. In this case, close and reopen the Scanning Unit (Cover). Note The machine may make operating noise when the Print H ead Holder moves to the replacement position. 3.Remove the ink tank with the lamp flashing fast. Push the tab (A) and lift the ink tank to remove. Do not touch the Print Head Lock Lever (B). Important Handle the ink tank carefully to avoid staining of cloth ing or the surrounding area. Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. Note Do not remove two or more ink tanks at the same time. B e sure to replace ink tanks one by one when replacing two or more ink tanks. For details on ink lamp flashing speed, see Checking the Ink Status.Page 91 of 877 pages Replacing an Ink Tank JownloadedtfromtManualsPrinterFcomtManuals
4.Prepare the new ink tank. (1) Take a new ink tank out of its package, pull the orange tape () in the direction of the arrow to peel it off, then remove the film ( ). Important Make sure that the film is completely removed from the air hole (C). If the air hole is blocked with the remaining film, in k may leak out or may not eject properly. (2) Hold the orange protective cap (D) as indicated in the figure below, then twist and remove it from the bottom of the ink tank. Remove the protective cap while holding it to prevent th e ink from staining your fingers. Discard the protective cap once it is removed. Important Do not touch the electrical contacts (E) on the ink tank. It can cause the machine to malfunction or become unable to print. Important If you shake the ink tank, the ink may spill out and stai n your hands and the surrounding area. Be careful to handle the ink tank. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Be careful not to stain your hands and the surrounding area with ink on the removed protective cap. Do not reattach the protective cap once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly. Page 92 of 877 pages Replacing an Ink Tank JownloadedtfromtManualsPrinterFcomtManuals
5.Install the new ink tank.
(1) Insert the front end of ink tank into the Print Head at a slant.
Make sure that the position of the ink tank matches the la bel.
(2) Press the mark (Push) on the ink tank until the ink tank snaps firml y into
place.
Make sure that the ink lamp lights up red.
Important
You cannot print if the ink tank is installed in the wr ong position. Be sure to install the ink tank in
the correct position according to the label on the Print Head Holder.
You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
6.Lift the Scanning Unit (Cover) slightly, and then close it gently.
Note
If the error message appears after the Scanning Unit (Cover) is closed, refer to
Troubleshooting in the on-screen manual: Advanced Guide.
W hen you start printing after replacing the ink tank, the machine starts cleaning the Print Head
automatically. Do not perform any other operations un til the machine completes the cleaning of
the Print Head.
If printed ruled lines are misaligned or the print head position is misaligned, adjust the print head
position.
See
Aligning the Print Head.
The machine may make noise during operation.
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Replacing an Ink Tank
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Advanced GuideTroubleshooting Contents > Routine Maintenance > Replacing an Ink Tank > Checking the Ink Status Checking the Ink Status You can check the ink status on the LCD or with ink lamps. With the LCD on the Machine (1) Make sure that the power is turned on, and press the HOME button. (2) Press the left Function button. Check if any symbol (A) appears on the remaining ink volu me screen. Sufficient ink is left for printing if no symbol ap pears. The ink with (Ink low) is running low. You can continue printing fo r a while, but we recommend you to have a new ink tank available. Note You can also check the ink status on a screen of the LCD displayed while printing. With Ink Lamps (1) Make sure that the power is turned on, and open the Paper Output Tray gently. (2) Lift the Scanning Unit (Cover) until it stops. See Lift the Scanning Unit (Cover) until it stops.in Replacing Procedure. (3) Check the ink lamps. Close the Scanning Unit (Cover) after confirming the in k lamp status. Ink lamp is on The ink tank is correctly installed and there is sufficient ink left for printing. Ink lamp is flashing Flashing slowly (at around 3-second intervals) ...... Repeats Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available. Flashing fast (at around 1-second intervals) ...... Repeats The ink tank is installed in the wrong position or it is empty. Make sure that the ink tank is installed in the Page 94 of 877 pages Checking the Ink Status JownloadedtfromtManualsPrinterFcomtManuals
correct position as indicated by the label on the Print Head Holder. If the position is correct but the lamp
flashes, the ink tank is empty. Replace it with a n ew one.
Ink lamp is off
The ink tank is not installed properly or the function f or detecting the remaining ink level is disabled. If the ink
tank is not installed properly, press the mark
(Push) on the ink tank until the ink tank clicks into place. If it
does not click into place, make sure that the orange prote ctive cap has been removed from the bottom of
the ink tank. If the function for detecting the remaini ng ink level is disabled, replace the ink tank with a new
one.
See
Replacing Procedure.
If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot pr int.
Check the error message displayed on the LCD.
Refer to Troubleshooting in the on-screen manual: Advanced Guide.
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Checking the Ink Status
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Advanced GuideTroubleshooting Contents > Routine Maintenance > W hen Printing Becomes Faint or Colors Are Incorrect When Printing Becomes Faint or Colors Are Incorrect If print results are blurred or colors are not printed correctly, the pint head nozzles are probably c logged. Follow the procedure below to print the nozzle chec k pattern, check the print head nozzle condition, then clean the Print Head. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head may improve print quality. Important Do not rinse or wipe the Print Head and ink tanks. Thi s can cause trouble with the Print Head and ink tanks. Note Before performing maintenance Open the Scanning Unit (Cover) and make sure that all lamps on the ink tanks are lit red. If not, see Checking the Ink Status and take an appropriate action. Increasing the print quality in the printer driver settings may improve the print result. For details, refer to the on-screen manual: Advanced Guide. When the Print Results Are Blurred or Uneven: Step 1 See Printing the Nozzle Check Pattern. See Examining the Nozzle Check Pattern. After cleaning the Print Head, print and examine the nozzle check pattern.If there are missing lines or horizontal white stre aks in the pattern: Step 2 See Cleaning the Print Head. If the problem is not resolved after cleaning the Print Head twice: Step 3 See Cleaning the Print Head Deeply. Note W hen you have performed the procedure until step 3 an d the problem has not been resolved, turn off the power and clean the Print Head deeply again after 24 hours. If the problem is still not resolved, the Print Head may be damaged. Contact the se rvice center. When the Print Results Are Not Even such as the Ruled L ines Are Misaligned: See Aligning the Print Head. Page 96 of 877 pages When Printing Becomes Faint or Colors Are Incorrect JownloadedtfromtManualsPrinterFcomtManuals
Note
You can also perform the maintenance operations from your computer.
For details, refer to the on-screen manual:
Advanced Guide.
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When Printing Becomes Faint or Colors Are Incorrect
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Advanced GuideTroubleshooting
Contents > Routine Maintenance > W hen Printing Becomes Faint or Colors Are Incorrect > Printing the Nozzle Check
Pattern
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
Note
If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the
ink tank whose ink is low.
See Replacing an Ink Tank.
You need to prepare: a sheet of A4 or Letter-sized p lain paper
1.Make sure that the power is turned on.
2.Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded in
the Cassette.
3.Open the Paper Output Tray gently, and open the Out put Tray Extension.
4.Print the nozzle check pattern.
(1) Select Settings on the HOME screen, and press the
OK button.
The Settings screen will appear.
(2) Select Maintenance , and press the OK button.
The Maintenance screen will appear.
(3) Select Nozzle check pattern, and press the OK button.
The pattern print confirmation screen will appear.
(4) Select Yes, and press the
OK button.
The nozzle check pattern will be printed and two pa ttern confirmation screens will appear on the LCD.
5.Examine the nozzle check pattern.
See
Examining the Nozzle Check Pattern.
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Printing the Nozzle Check Pattern
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Page top Page 99 of 877 pages Printing the Nozzle Check Pattern JownloadedtfromtManualsPrinterFcomtManuals
Advanced GuideTroubleshooting Contents > Routine Maintenance > W hen Printing Becomes Faint or Colors Are Incorrect > Examining the Nozzle Check Pattern Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the Pri nt Head if necessary. 1.Check if there are missing lines in the pattern (1) or horizontal white streaks in the pattern (2). (A) No missing lines/No horizontal white streaks (B) Lines are missing/Horizontal white streaks are present 2.Select the pattern that is closer to the printed no zzle check pattern on the confirmation screen. For (A) (no missing lines or no horizontal white streaks) in both (1) and (2): (1) Select All A and press the OK button. The cleaning is not required. (2) Confirm the message and press the OK button. The screen will return to the Maintenance screen. Note Press the HOME button to exit the Settings menu and display the HOME screen. Page 100 of 877 pages Examining the Nozzle Check Pattern JownloadedtfromtManualsPrinterFcomtManuals