Canon Pixma Mp550 User Guide
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Advanced Guide > About Bluetooth Communication > Troubleshooting Troubleshooting Troubleshooting Printer Cannot be Registered Printing Does Not StartPage top Page 731 of 877 pagesTroubleshooting JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > About Bluetooth Communication > Troubleshooting > Troubleshooting Troubleshooting This section describes how to solve the problems occurred during the use of the Bluetooth unit. Problems related to the printers hardware, MP Driver s installation, and so on, are also described in Troubleshooting. Page top Page 732 of 877 pagesTroubleshooting JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > About Bluetooth Communication > Troubleshooting > Printer Cannot be Registered Printer Cannot be Registered Check 1: Have MP Drivers been installed? If MP Drivers are not yet installed, insert the Setup CD-ROM into the computers disc drive, then perform Custom Install and select MP Drivers. Check 2: Is unsupported Bluetooth driver used? Confirm that the Bluetooth driver installed on your computer is supported. Toshiba W indows Vista or W indows XP computer In W indows Vista, click Start, and select All Programs, TO SHIBA, Bluetooth, then Bluetooth Settings. On the Bluetooth Settings dialog, click the help bu tton, the version number, then make sure that the version number is 5.10.04 or later. In W indows XP, click Start, and select All Programs, TOSH IBA, Bluetooth, then Bluetooth Settings. On the Bluetooth Settings dialog, click the help bu tton, the version number, then make sure that the version number is 3.00.10 or later. W indows Vista (except for Toshiba W indows Vista com puters) Log into a user account with the administrator priv ilege, and click Control Panel, then Hardware and Sound. Make sure that the Bluetooth Devices icon is displayed in the dialog. W indows XP SP2 or later (except for Toshiba W indows XP computers) Log into a user account with the administrator priv ilege, click Control Panel, then Printers and Other Hardware. Make sure that the Bluetooth Devices icon is displayed in the dialog. The operations may vary depending on your operating program. In this case, refer to your computers operation manual. Check 3: Is the printer name which you want to regi ster displayed in Printer List? Make sure that the printer is turned on. Make sure that the Power lamp is lit. Make sure that the printer is not operating. Check whether the Bluetooth unit is usable. Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer. If the screen cannot be displayed, Bluetooth communication is disa bled. Remove the Bluetooth unit from the printer and attach it again. Attaching to and Removing from the Printer Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer, and try to register again. Check whether access from a Bluetooth-compatible de vice is refused. Check the printer access setting displaying the Bluetooth settings screen on the LCD of the printer. 1.Display the Bluetooth settings screen on the LCD of the printer. For information about how to display the Bluetooth settings screen, refer to Changing the Machine Settings on the LCD. 2.Select Access refusal. 3.Select OFF and press the OK button on the printer. Page 733 of 877 pages Printer Cannot be Registered JownloadedtfromtManualsPrinterFcomtManuals
Page top Page 734 of 877 pages Printer Cannot be Registered JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > About Bluetooth Communication > Troubleshooting > Printing Does Not Start Printing Does Not Start Check 1: Is Bluetooth unit ready for use? Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer. If the screen cannot be displayed, Bluetooth communication is disa bled. Remove the Bluetooth unit from the printer and attach it once again. Attaching to and Removing from the Printer Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer, and try to print again. If the Bluetooth settings screen still is not displ ayed after you remove the Bluetooth unit from the printer and attach it again, the Bluetooth unit may be faulty. In this case, contact the service center. Check 2: Is there a problem with the location of th e printer or is the distance between the printer and computer too great ? The maximum communication distance between the prin ter and a computer is about 33 ft./10 m, but it varies depending on the following conditions: Presence of obstacles between the communication equipment and radio wave conditions Location where magnetic fields, static electricity, or radio interference occurs Type of software and operating system used Receiver sensitivity and antenna performance of the communication equipment Change the printer installation place or move the p rinter closer to the computer. Check 3: Is the printer to be used selected correct ly? Follow the procedure described below to select the printer to which the Bluetooth unit is attached. 1.Log into a user account with the administrator privilege . 2.Click Control Panel, then Printers under Hardware and Sound. W hen using non-Vista W indows, click Control Panel, then Printers and Faxes under Printers and Other Hardware. 3.Click the icon of the printer to be used for printing via Bluet ooth communication. By default, the icon name is Canon XXX Printer (Copy X). Note X is a device name or a digit. The number of digits may differ depending on the printer. 4.Select Properties from the Organize (File in non-Vi sta W indows) menu. 5.Click the Ports tab and select an applicable printer from Port. It may vary depending on how you authenticate the pri nter. W hen authenticating the printer as a Bluetooth devi ce in Control Panel BTHnnn (Canon XXX Printer (Copy X)) (n is a digit) . W hen authenticating the printer as a Bluetooth devi ce using Bluetooth Settings built in the computer TBPnnn (Canon XXX Printer (Copy X)) (n is a digit) For more information about how to register the printer, see Register the printer as a Bluetooth device using Bluetooth Devices. in Preparation. Page 735 of 877 pages Printing Does Not Start JownloadedtfromtManualsPrinterFcomtManuals
6.Click OK. Check 4: Is the message This document failed to print displayed? Do not retry printing. Check the error message on the LCD. Clear the error according to An Error Message Is Displayed on the LCD. W hen you use a Microsoft Bluetooth driver, make sur e that the Printing (HCRP) service is effective on your computer. Click Control Panel, Bluetooth Devices under Hardwa re and Sound (Printers and Other Hardware in non-Vista W indows), then select the pri nter to be used for Bluetooth communication and click Properties. Make sure that Printing (HCRP) on the Services shee t is checked. If Printing (HCRP) is not checked or the Printing ( HCRP) service is not detected, follow the procedure below and register the printer again. 1.Click Control Panel, then Printers under Hardware and Sound. W hen using non-Vista W indows, click Control Panel, then Printers and Faxes under Printers and Other Hardware. 2.Click the icon of the printer for printing via Bluetooth commun ication. 3.Select Delete from the Organize (File in non-Vista W indows) menu. 4.Authenticate the printer as a Bluetooth device on Bluet ooth Devices in Control Panel. For more information about the procedure, see Registering the Printer. This message is displayed when the print job is sent from the Bluetooth device while another print job through the USB port is being printed out . Printing will begin automatically when the print que ue is finished. Printing cannot be carried out with Bluetooth commu nication from more than one computer at the same time. In this case, this message is displayed on th e computer during standing by. Printing will begin automatically when the print que ue is finished. Check 5: Were the MP Drivers installed after printe r registration on Bluetooth Devices? If you have installed the MP Drivers after register ing the printer as a Bluetooth device on Bluetooth Devices, delete the printer and then register it ag ain. For more information about the procedure, see Preparation. Page top Page 736 of 877 pages Printing Does Not Start JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > About Bluetooth Communication > Specifications Specifications Communication method Bluetooth v2.0 Maximum Speed1.44 Mbps OutputBluetooth Power Class 2 Communication distanceLine-of-sight distance: approx. 33 ft./10 m * * It may vary depending on factors including the presence of obstacles between communication equipment, radio wave conditions, the pre sence of magnetic fields around microwave ovens and locations where electro static and radio interference occur, the types of software and opera ting systems used, and receiver sensitivity and antenna performance of com munication equipment. ProfileSPP (Serial Port Profile) OPP (Object Push Profile) BIP (Basic Imaging Profile) HCRP (Hardcopy Cable Replacement Profile) Compatible PCsA computer in which an internal Bluetooth module is in stalled or a computer to which an optional Bluetooth adapter (available from various manufacturers) is attached. OS/Software: Microsoft W indows Vista (Satisfying any one of the following conditions is needed) Bluetooth Devices is displayed in Hardware and Sound un der Control Panel Bluetooth Stack for W indows by Toshiba Version 5.10.04 or later is installed Microsoft W indows XP (Satisfying any one of the fol lowing conditions is needed) W indows XP SP2 or later is installed, and Bluetooth Devices is displayed in Printers and Other Hardware under Control Panel Bluetooth Stack for W indows by Toshiba Version 3.00 .10 or later is installed Frequency band2.4 GHz band (2.400 GHz to 2.4835 GHz) Power supplySupplied from the Direct Print Port on the printer, DC 4.4 V to 5.25 V Maximum power consumption 500 mW (MAX) Operating temperature 5 to 35C (41 to 95F) Operating humidity10 to 90% RH (no condensation) Dimensions (W idth x Depth x Height) 18.5 (W ) x 47.5 (D) x 8.7 (H) mm (with cap attached) 0.73 (W ) x 1.87 (D) x 0.35 (H) inches W eightApprox. 7 g (0.25 oz) Page top Page 737 of 877 pages Specifications JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Changing the Machine Settings Changing the Machine Settings Changing the Machine Settings on the LCD Changing Machine Settings from Your ComputerPage top Page 738 of 877 pages Changing the Machine Settings JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Changing the Machine Settings > Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Plain paper feed settings Print settings Advanced settings Mobile phone print setting Bluetooth settings PictBridge print settings Language selection Reset setting Page top Page 739 of 877 pages Changing the Machine Settings on the LCD JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Changing the Machine Settings > Changing the Machine Settings on the LCD > Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD This section describes the procedure to change the settings i n the Device settings screen, taking the steps to specify Extended copy amount as an example . 1.Make sure that the machine is turned on. 2.Select Settings on the HOME screen, then press the OK button. The Settings screen is displayed. 3.Select Device settings, then press the OK button. The Device settings screen is displayed. 4.Select the setting item, then press the OK button. The setting screen for the selected item is displayed. 5.Select the menu, then press the OK button. 6.Select the setting item, then press the OK button. Page 740 of 877 pages Changing the Machine Settings on the LCD JownloadedtfromtManualsPrinterFcomtManuals