Canon Pixma Mp550 User Guide
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Set to [Not writable from PC].You cannot print from the memory card or save the scanned
data to the memory card when the Card Slot is set t o
W ritable from PC. After writing on the memory card, set to Not
writable from PC again.
Page top
Page 768 of 877 pages
An Error Message Is Displayed on the LCD
JownloadedtfromtManualsPrinterFcomtManuals](http://img.usermanuals.tech/thumb/14/56661/w64_canon_pixma_mp550-user-guide-767.png "Page 768
Set to [Not writable from PC].You cannot print from the memory card or save the scanned
data to the memory card when the Card Slot is set t o
W ritable from PC. After writing on the memory card, set to Not
writable from PC again.
Page top
Page 768 of 877 pages
An Error Message Is Displayed on the LCD
JownloadedtfromtManualsPrinterFcomtManuals")
Advanced Guide > Troubleshooting > Cannot Install the MP Drivers Cannot Install the MP Drivers If the installation does not start even after the Setup CD-ROM is inserted into your computers disc drive: Start the installation following the procedure below. 1.Click Start then Computer. In W indows XP, click Start then My Computer. In W indows 2000, double-click the My Computer icon on the desktop. 2.Double-click the CD-ROM icon on the displayed window. If the contents of the CD-ROM are displayed, double-cli ck MSETUP4.EXE. Double-click the CD-ROM icon on your desktop to start installation. Note If the CD-ROM icon is not displayed, try the following: Remove the CD-ROM from your computer, then insert i t again. Restart your computer. If the icon is still not displayed, try different discs and see if they are displayed. If other discs are displayed, there is a problem with the Setup CD-ROM . In this case, contact the service center. If you are unable to proceed beyond the Printer Con nection screen:Page 771 of 877 pages Cannot Install the MP Drivers JownloadedtfromtManualsPrinterFcomtManuals
If you are unable to proceed beyond the Printer Connection screen, make sure that the USB cable is securely plugged into the USB port of the machine a nd is connected to the computer, and then follow the procedure below to reinstall the MP Driv ers. Note In W indows Vista, The printer is not detected. Chec k the connection. may be displayed depending on the computer you use. In this case, wa it for a while. If you still cannot proceed to the next step, follow the procedure below to reinst all the MP Drivers. 1.Click Cancel on the Printer Connection screen. 2.Click Start Over on the Installation Failure screen. 3.Click Back on the screen that appears next. 4.Click Exit on the PIXMA XXX screen, then remove the CD-R OM. 5.Turn the machine off. 6.Restart the computer. 7.Make sure that you have no application software running. 8.Insert the CD-ROM again, then perform Easy Install to install the MP Drivers. In other cases: Follow the procedure described in your setup manual to reinstall the MP Drivers. If the MP Drivers were not installed correctly, uninstal l the MP Drivers, restart your computer, and then reinstall the MP Drivers. Deleting the Unnecessary MP Drivers Page 772 of 877 pages Cannot Install the MP Drivers JownloadedtfromtManualsPrinterFcomtManuals
If you reinstall the MP Drivers, perform Custom Install on the Setup CD-ROM , then select MP Drivers. Note If the installer was forced to be terminated due to a W indows error, the system may be in an unstable condition and you may not be able to insta ll the drivers. Restart your computer before reinstalling. Page top Page 773 of 877 pages Cannot Install the MP Drivers JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Cannot Connect to Computer Properly Cannot Connect to Computer Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work/ This device can perform faster Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing speed may slow down due to communication speed. Check: Check the following to make sure that your s ystem environment supports Hi-Speed USB connection. Does the USB port on your computer support Hi-Speed USB connection? Do the USB cable, and the USB hub if you are using one, support Hi-Speed USB connection? Be sure to use a certified Hi-Speed USB cable. W e recommend that the cable is no longer than around 10 feet / 3 meters. Does the operating system of your computer support Hi-Speed USB connection? Obtain and install the latest update for your compu ter. Does the Hi-Speed USB driver operate properly? Obtain the latest version of the Hi-Speed USB drive r compatible with your hardware and reinstall it on your computer. Important For details on Hi-Speed USB of your system environm ent, contact the manufacturer of your computer, USB cable, or USB hub. Page top Page 774 of 877 pages Cannot Connect to Computer Properly JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Print Results Not Satisfactory Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, conf irm the paper and print quality settings first. Check 1: Do the page size and media type settings m atch the size and type of the loaded paper? W hen these settings are incorrect, you cannot obtai n a proper print result. If you are printing a photograph or an illustration , incorrect paper type settings may reduce the qual ity of the printout color. Also, if you print with an incorrect paper type set ting, the printed surface may be scratched. In borderless printing, uneven coloring may occur d epending on the combination of the paper type setting and the loaded paper. The method of confirming the paper and print qualit y settings differs depending on what you do with your machine. To copy by operating the machineConfirm by using the Operation Panel on the machine. Setting Items To print from your memory card by operating the machine Confirm by using the Operation Panel on the machine. Setting Items To print from your USB flash drive by operating the machine Confirm by using the Operation Panel on the machine. Setting Items To print from printed photo by operating the machine Confirm by using the Operation Panel on the machine. Setting Items To print from a PictBridge compliant deviceConfirm by using your PictBridge compliant device. Printing Photographs Directly from a Compliant Device Confirm by using the Operation Panel on the machine. Changing the Machine Settings on the LCD To print from a wireless communication deviceConfirm by using the Operation Panel on the machine. Changing the Machine Settings on the LCD To print from a computerConfirm by using the printer driver. Printing with Easy Setup Check 2: Make sure that the appropriate print quali ty is selected according to the media type and printing data refer ring to the table in Check 1. Select a print quality option suitable for the pape r and image for printing. If you notice blurs or uneven colors, increase the print quality setting and try printing again. Note W hen printing from a PictBridge compliant device, s et the print quality setting by using the Operation Panel on the machine. You cannot make this setting from a PictBridge comp liant device. You cannot change the print quality setting when print ing from a wireless communicationPage 775 of 877 pages Print Results Not Satisfactory JownloadedtfromtManualsPrinterFcomtManuals
device. Check 3: If the problem is not resolved, there may be other causes. See also the sections below: Cannot Print to End of Job No Printing Results/Printing Is Blurred/Colors Are W rong/W hite Streaks Lines Are Misaligned Printed Paper Curls or Has Ink Blots Paper Is Smudged/Printed Surface Is Scratched Back of the Paper Is Smudged Vertical Lines Are Printed on the Sides of the Printout Colors Are Uneven or Streaked Page top Page 776 of 877 pages Print Results Not Satisfactory JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Cannot Print to End of Job Cannot Print to End of Job Check 1: Is the size of the print data extremely large? Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog. Check 2: Is the space of your computers hard disk sufficient? Delete unnecessary files to free disk space. Page top Page 777 of 877 pages Cannot Print to End of Job JownloadedtfromtManualsPrinterFcomtManuals
Advanced Guide > Troubleshooting > Print Results Not Satisfactory > No Printing Results/Printing Is Blurred/Colors Are W rong/W hite Streaks No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Page 778 of 877 pages No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks JownloadedtfromtManualsPrinterFcomtManuals
Check 1: Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check 2: Check the status of ink tanks. Replace the ink tank if the ink has run out. Routine Maintenance Check 3: Is the orange tape or protective film rema ining? Make sure that all of the protective film is peeled off and the air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the oran ge tape and remove it. Check 4: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to Routine Maintenance for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. If the Nozzle Check Pattern is not printed correctly: Check to see if a particular colors ink tank is not empty. If the Nozzle Check Pattern is not printed correctl y though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. If the problem is not resolved after performing the Print Head Cleaning twice: Perform the Print Head Deep Cleaning. If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleanin g after 24 hours. If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the pr oblem, the Print Head may be damaged. Contact the service center. Check 5: When using paper with one printable surfac e, make sure that the paper is loaded with the printable side facing up. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. Refer to the instruction manual supplied with the pape r for detailed information on the printable side. Check 6: Is the Platen Glass dirty? Clean the Platen Glass. Cleaning the Platen Glass and Document Cover When copying, see also the sections below: Check 7: Make sure that the original is properly lo aded on the PlatenPage 779 of 877 pages No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks JownloadedtfromtManualsPrinterFcomtManuals
Glass. Loading Paper / Originals Check 8: Is the original loaded with the side to be copied facing down on the Platen Glass? Check 9: Did you copy a printout done by this machi ne? Print from the memory card, from the USB flash driv e, or from the digital camera directly, or reprint from the computer. If you copy a printout done by this machine, print quality may be reduced. Page top Page 780 of 877 pages No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks JownloadedtfromtManualsPrinterFcomtManuals