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Brother Printers Mfc 7750 Laser 600x600dpi Super G3 Fax Owners Manual

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    							187IMPORTANT INFORMATION
    Industry Canada Compliance Statement
    (For Canada Only)
    This Class B digital apparatus complies with Canadian ICES-003.
    Cet appareil numŽrique de la classe B est conforme ˆ la norme NMB-003 du
    Canada.
    International Energy Star Compliance Statement
    The purpose of the International Energy Star Program is to promote the
    development and popularization of energy-efficient office equipment,
    which includes computers, monitors, printers, facsimile receivers and copy
    machines world-wide. As an International Energy Star partner, Brother
    Industries, Ltd. has decided that this product meets the guideline of the
    program. 
    						
    							188CHAPTER EIGHTEEN
    Important Safety Instructions
    1Read all of these instructions.
    2Save them for later reference.
    3Follow all warnings and instructions marked on the product.
    4Unplug this product from the wall outlet before cleaning. Do not use
    liquid or aerosol cleaners. Use a damp cloth for cleaning.
    5Do not use this product near water.
    6Do not place this product on an unstable cart, stand, or table. The
    product may fall, causing serious damage to the product.
    7Slots and openings in the cabinet and the back or bottom are provided
    for ventilation; to ensure reliable operation of the product and to
    protect it from overheating, these openings must not be blocked or
    covered. The openings should never be blocked by placing the product
    on a bed, sofa, rug, or other similar surface. This product should never
    be placed near or over a radiator or heater. This product should never be
    placed in a built-in wall unit or cabinet unless proper ventilation is
    provided.
    8This product should be operated from the type of power source
    indicated on the label. If you are not sure of the type of power
    available, consult your dealer or local power company.
    9This product is equipped with a 3-wire grounding type plug, a plug
    having a third (grounding) pin. This plug will fit into only a grounding-
    type power outlet. This is a safety feature. If you are unable to insert
    the plug into the outlet, contact your electrician to replace your
    obsolete outlet. Do not defeat the purpose of the grounding-type plug,
    by using an adapter.
    10Do not allow anything to rest on the power cord. Do not place this
    product where people can walk on the cord.
    11If an extension cord is used with this product, make sure that the total
    ampere ratings on the products plugged into the extension cord do not
    exceed the extension cord ampere rating. Also, make sure that the total
    of all products plugged into the wall outlet does not exceed 15 amperes
    (USA only).
    12Never push objects of any kind into this product through cabinet slots,
    since they may touch dangerous voltage points or short out parts
    resulting in the risk of fire or electric shock. Never spill liquid of any
    kind on the product. 
    						
    							189IMPORTANT INFORMATION
    13Do not attempt to service this product yourself, as opening or removing
    covers may expose you to dangerous voltage points and/or other risks,
    and may void your warranty. Refer all servicing to a Brother
    Authorized Service Center. A list of Brother Authorized Service
    Centers has been included for your convenience, or you may contact
    the following Brother Customer Service Numbers for your nearest
    Brother Authorized Service Center:
    USA:1-800-284-4329 (voice)
    1-908-575-8790 (fax)
    1-800-521-2846 (Fax-Back System)
    From within Canada:1-800-853-6660 (voice)
    1-514-685-4898 (fax)
    1-800-681-9838 (Fax-Back System)
    From within Montreal:1-514-685-6464 (voice)
    14This product has no main ON/OFF switch.  Therefore, it is very
    important that you have easy access to the main plug and the main
    socket to which the plug is connected, in case the main power to the
    machine must be disconnected quickly.
    15Unplug this product from the wall outlet and refer servicing to a
    Brother  Authorized Service Center under the following conditions:
    AWhen the power cord is damaged or frayed.
    BIf liquid has been spilled into the product.
    CIf the product has been exposed to rain or water.
    DIf the product does not operate normally when the operating
    instructions are followed. Adjust only those controls that are
    covered by the operating instructions. Improper adjustment of other
    controls may result in damage and will often require extensive work
    by a qualified technician to restore the product to normal operation.
    EIf the product has been dropped or the cabinet has been damaged.
    FIf the product exhibits a distinct change in performance, indicating
    a need for service.
    16To protect your product against power surges, we recommend the use of
    a power protection device (Surge Protector). 
    						
    							190CHAPTER EIGHTEEN
    Notice Ð Disclaimer of Warranties
    BROTHERÕS LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
    EMPLOYEES OR AGENTS (COLLECTIVELY BROTHERÕS
    LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
    INCLUDING WITHOUT LIMITATION THE IMPLIED
    WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
    PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
    BROTHERÕS LICENSOR(S) DOES NOT WARRANT, GUARANTEE
    OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR
    THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
    ITS CORRECTNESS, ACCURACY, RELIABILITY,
    CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE
    RESULTS AND PERFORMANCE OF THE SOFTWARE IS
    ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES
    IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION
    MAY NOT APPLY TO YOU.
    IN NO EVENT WILL BROTHERÕS LICENSOR(S) BE LIABLE TO
    YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT
    DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS
    PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
    INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR
    INABILITY TO USE THE SOFTWARE EVEN IF BROTHERÕS
    LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
    DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE
    EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
    OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT
    APPLY TO YOU. IN ANY EVENT BROTHERÕS LICENSORÕS
    LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE
    WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
    ACTION (WHETHER IN CONTRACT, TORT (INCLUDING
    NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE
    LIMITED TO $50. 
    						
    							191IMPORTANT INFORMATION
    Compilation and Publication Notice
    Under the supervision of Brother Industries Ltd., this manual has been
    compiled and published, covering the latest product descriptions and
    specifications.
    The contents of this manual and the specifications of this product are
    subject to change without notice.
    Brother reserves the right to make changes without notice in the
    specifications and materials contained herein and shall not be responsible
    for any damages (including consequential) caused by reliance on the
    materials presented, including but not limited to typographical and other
    errors relating to the publication.
    Trademarks
    The brother logo is a registered trademark of Brother Industries, Ltd.
    © Copyright 1998 Brother Industries, Ltd. All rights reserved.
    © Copyright 1998 Smith Micro Software, Inc. All rights reserved.
    © Copyright 1998 Visioneer, Inc. All rights reserved.
    Brother is a registered trademark of Brother Industries, Ltd.
    Visioneer PaperPortª LE is a registered trademark of Visioneer, Inc.
    Windows, Microsoft and MS-DOS are registered trademarks of Microsoft in
    the U.S. and other countries.
    Excel and Word are trademarks of Microsoft Corp.
    TextBridge is a trademark of Xerox Imaging Systems, Inc.
    NetCentricª, FaxStormª are registered trademarks of NetCentric
    Corporation.
    TrueType is a trademark of Apple Computer, Inc.
    Centronics is a trademark of Genicom Corporation.
    Epson is a registered trademark and FX-80 and FX-850 are trademarks of
    Seiko Epson Corporation.
    Hewlett Packard is a registered trademark and HP LaserJet II, IIP, and IID
    are trademarks of Hewlett-Packard Company.
    IBM, IBM PC, and Proprinter are registered trademarks of International
    Business Machines Corporation.
    Hammermill copyplus white is a registered trademark of International
    Paper.
    All other terms and brand and product names mentioned in this manual
    are registered trademarks of their respective companies. 
    						
    							19
    CHAPTER NINTEEN
    Troubleshooting
    and Maintenance
    193
    Troubleshooting
    Fax-Back System
    Brother Customer Service has installed an easy-to-use Fax-Back System, so
    you can get instant answers to common technical questions and product
    information for all Brother products. This system is available 24 hours a
    day, 7 days a week. You can use the system to send faxes to any fax
    machine, not just the one from which you are calling.
    If you canÕt resolve a difficulty with your MFC using this manual, call
    our Fax-Back
      System, and follow the voice prompts to receive faxed
    instructions about using the system, and an index of Fax-Back subjects.
    USA:1-800-521-2846
    From within Canada:1-800-681-9838
    The Brother Fax-Back System number (USA only) has been preprogrammed
    on One Touch key 
    01.
    Brother Home Page
    You can find more information about Brother products, from product
    specification sheets to Frequently Asked Questions (FAQs), on the
    World Wide Web. Visit us at
    http://www.brother.com.
    Brother Bulletin Board
    BrotherÕs Bulletin Board Numbers are
    USA:1-888-298-3616
    From within Canada:1-514-685-2040 
    						
    							194CHAPTER NINETEEN
    Error Messages
    You may occasionally encounter a difficulty with your MFC or telephone
    line. If this happens, your MFC often identifies the problem and displays an
    error message. The list below explains the most common error messages.
    You can correct most problems by yourself.
    If you need additional help, call the Brother Fax-Back System at
    USA:1-800-521-2846
    From within Canada:1-800-681-9838
     ERROR MESSAGE CAUSE ACTION
    CHANGE DRUM SOONThe drum unit is near the end ofUse the drum unit until you
    its life. have a print quality problem;
    then replace the
    drum unit with a new one.
    CHECK PAPERThe MFC is out of paper or paperRefill the paper or remove the
    is not properly loaded in the paper and load it again.
    multi-purpose sheet feeder.
    CHECK PAPER SIZEYour Paper Size setting may not When you see this error, the
    be set correctly for the paper youreduction ratio automatically
    are using (see page 43). will be changed to AUTO if
    you used a fixed reduction
    ratio (see page 42).
    COMM. ERRORA poor quality phone line Try the call again.
    caused communications error.
    CONNECTION FAILYou tried to poll a fax machine Verify the other partyÕs polling
    that is not in Polled Waiting setup.
    mode.
    ERROR MESSAGES 
    						
    							195TROUBLESHOOTING AND MAINTENANCE
    COOLING DOWNThe temperature of the drum You must wait and allow the
    PLEASE WAITunit or toner cartridge is too hot.MFC to resume printing when
    The MFC will pause its current it is ready.
    print job and go into cooling
    down mode.  During the cooling
    down mode, you will hear the
    cooling fan running while the
    display on the MFC shows
    COOLING DOWN and
    PLEASE WAIT.
    COVER OPENThe top cover or multi-purposeOpen, then close each cover.
    sheet feeder cover was not
    completely closed.
    DISCONNECTEDThe other party or other partyÕs Try to fax or receive again
    fax machine terminated the call. or call the other party to see
    what happened.
    DOCUMENT JAMDocuments were not inserted or Do not pull paper out until you
    fed properly or document was see page 197.
    too long.
    DOWNLOAD FULLThe download buffer is full. Press 
    FF/Cont.  Printing will
    resume (the downloading is
    canceled).
    MACHINE ERROR XXMFC has a mechanical problem. Turn the power off.  Then call
    PRESS STOP KEYBrother Customer Service at
    USA: 1-800-284-4329
    From within Canada:
    1-800-853-6660
    From within Montreal:
    1-514-685-6464
    MEMORY FULLMFC memory capacity has been ¥Press 
    FF/Cont to print the
    exceeded. data remaining in the MFC.
    ¥ If you have installed the
    Windows
    ¨ driver, try again
    after setting the True Type
    mode to ÒPrint as GraphicsÓ
    in the PRINT menu of your
    application software.
    ¥ Reduce the print resolution
    or reduce the complexity of
    your document.
    ¥ Expand the memory with the
    optional memory board.
    (ME1000 or ME2000)
    (MFC 4350, MFC 4650 and
    MFC 6650MC Only)
    ERROR MESSAGE CAUSE ACTION 
    						
    							196CHAPTER NINETEEN
    NO RESPONSE / BUSYThe number you called does not Check the number and try again.
    answer or is busy.  Or, you may
    have reached a number that is not
    connected to a fax machine.
    NOT REGISTEREDYou tried to access a One TouchSet up the One Touch or Speed
    or Speed Dial number that is notDial number  (see pages 71-73.)
    programmed.
    PRINT OVERRUNThe available RAM has been ¥ Press 
    FF/Cont to print the
    exceeded. data remaining in the printer
    memory.
    ¥ If you have installed the
    Windows
    ¨ printer driver, try
    again after setting the TrueType
    mode to ÒPrint as GraphicsÓ in
    the PRINT menu of your
    application software.
    ¥ If this does not clear the error,
    reduce the complexity of your
    document or reduce the print
    resolution.
    PRINTER JAMThe paper is jammed in the MFC. Do not pull the paper out until
    you see page 197.
    SET CARTRIDGEToner cartridge is not installed. Reinstall the toner cartridge.
    TONER EMPTYToner is used up and printing is Replace the toner cartridge
    not possible. with a new one  (see page 216).
    TONER LOWIf the display shows TONEROrder a new toner cartridge now.
    LOW and the Toner Empty LED
    on the control panel is blinking,
    you can still print.  But the toner
    is depleted and the MFC is
    telling you that the toner will
    soon run out.
    ERROR MESSAGE CAUSE ACTION 
    						
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