Brother Printers Mfc 7750 Laser 600x600dpi Super G3 Fax Owners Manual
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187IMPORTANT INFORMATION Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numŽrique de la classe B est conforme ˆ la norme NMB-003 du Canada. International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipment, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program.
188CHAPTER EIGHTEEN Important Safety Instructions 1Read all of these instructions. 2Save them for later reference. 3Follow all warnings and instructions marked on the product. 4Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5Do not use this product near water. 6Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 7Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in wall unit or cabinet unless proper ventilation is provided. 8This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult your dealer or local power company. 9This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fit into only a grounding- type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug, by using an adapter. 10Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord. 11If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA only). 12Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.
189IMPORTANT INFORMATION 13Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact the following Brother Customer Service Numbers for your nearest Brother Authorized Service Center: USA:1-800-284-4329 (voice) 1-908-575-8790 (fax) 1-800-521-2846 (Fax-Back System) From within Canada:1-800-853-6660 (voice) 1-514-685-4898 (fax) 1-800-681-9838 (Fax-Back System) From within Montreal:1-514-685-6464 (voice) 14This product has no main ON/OFF switch. Therefore, it is very important that you have easy access to the main plug and the main socket to which the plug is connected, in case the main power to the machine must be disconnected quickly. 15Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions: AWhen the power cord is damaged or frayed. BIf liquid has been spilled into the product. CIf the product has been exposed to rain or water. DIf the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. EIf the product has been dropped or the cabinet has been damaged. FIf the product exhibits a distinct change in performance, indicating a need for service. 16To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
190CHAPTER EIGHTEEN Notice Ð Disclaimer of Warranties BROTHERÕS LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHERÕS LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHERÕS LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHERÕS LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHERÕS LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHERÕS LICENSORÕS LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
191IMPORTANT INFORMATION Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. © Copyright 1998 Brother Industries, Ltd. All rights reserved. © Copyright 1998 Smith Micro Software, Inc. All rights reserved. © Copyright 1998 Visioneer, Inc. All rights reserved. Brother is a registered trademark of Brother Industries, Ltd. Visioneer PaperPortª LE is a registered trademark of Visioneer, Inc. Windows, Microsoft and MS-DOS are registered trademarks of Microsoft in the U.S. and other countries. Excel and Word are trademarks of Microsoft Corp. TextBridge is a trademark of Xerox Imaging Systems, Inc. NetCentricª, FaxStormª are registered trademarks of NetCentric Corporation. TrueType is a trademark of Apple Computer, Inc. Centronics is a trademark of Genicom Corporation. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet II, IIP, and IID are trademarks of Hewlett-Packard Company. IBM, IBM PC, and Proprinter are registered trademarks of International Business Machines Corporation. Hammermill copyplus white is a registered trademark of International Paper. All other terms and brand and product names mentioned in this manual are registered trademarks of their respective companies.
19 CHAPTER NINTEEN Troubleshooting and Maintenance 193 Troubleshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling. If you canÕt resolve a difficulty with your MFC using this manual, call our Fax-Back System, and follow the voice prompts to receive faxed instructions about using the system, and an index of Fax-Back subjects. USA:1-800-521-2846 From within Canada:1-800-681-9838 The Brother Fax-Back System number (USA only) has been preprogrammed on One Touch key 01. Brother Home Page You can find more information about Brother products, from product specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web. Visit us at http://www.brother.com. Brother Bulletin Board BrotherÕs Bulletin Board Numbers are USA:1-888-298-3616 From within Canada:1-514-685-2040
194CHAPTER NINETEEN Error Messages You may occasionally encounter a difficulty with your MFC or telephone line. If this happens, your MFC often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother Fax-Back System at USA:1-800-521-2846 From within Canada:1-800-681-9838 ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOONThe drum unit is near the end ofUse the drum unit until you its life. have a print quality problem; then replace the drum unit with a new one. CHECK PAPERThe MFC is out of paper or paperRefill the paper or remove the is not properly loaded in the paper and load it again. multi-purpose sheet feeder. CHECK PAPER SIZEYour Paper Size setting may not When you see this error, the be set correctly for the paper youreduction ratio automatically are using (see page 43). will be changed to AUTO if you used a fixed reduction ratio (see page 42). COMM. ERRORA poor quality phone line Try the call again. caused communications error. CONNECTION FAILYou tried to poll a fax machine Verify the other partyÕs polling that is not in Polled Waiting setup. mode. ERROR MESSAGES
195TROUBLESHOOTING AND MAINTENANCE COOLING DOWNThe temperature of the drum You must wait and allow the PLEASE WAITunit or toner cartridge is too hot.MFC to resume printing when The MFC will pause its current it is ready. print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the MFC shows COOLING DOWN and PLEASE WAIT. COVER OPENThe top cover or multi-purposeOpen, then close each cover. sheet feeder cover was not completely closed. DISCONNECTEDThe other party or other partyÕs Try to fax or receive again fax machine terminated the call. or call the other party to see what happened. DOCUMENT JAMDocuments were not inserted or Do not pull paper out until you fed properly or document was see page 197. too long. DOWNLOAD FULLThe download buffer is full. Press FF/Cont. Printing will resume (the downloading is canceled). MACHINE ERROR XXMFC has a mechanical problem. Turn the power off. Then call PRESS STOP KEYBrother Customer Service at USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 MEMORY FULLMFC memory capacity has been ¥Press FF/Cont to print the exceeded. data remaining in the MFC. ¥ If you have installed the Windows ¨ driver, try again after setting the True Type mode to ÒPrint as GraphicsÓ in the PRINT menu of your application software. ¥ Reduce the print resolution or reduce the complexity of your document. ¥ Expand the memory with the optional memory board. (ME1000 or ME2000) (MFC 4350, MFC 4650 and MFC 6650MC Only) ERROR MESSAGE CAUSE ACTION
196CHAPTER NINETEEN NO RESPONSE / BUSYThe number you called does not Check the number and try again. answer or is busy. Or, you may have reached a number that is not connected to a fax machine. NOT REGISTEREDYou tried to access a One TouchSet up the One Touch or Speed or Speed Dial number that is notDial number (see pages 71-73.) programmed. PRINT OVERRUNThe available RAM has been ¥ Press FF/Cont to print the exceeded. data remaining in the printer memory. ¥ If you have installed the Windows ¨ printer driver, try again after setting the TrueType mode to ÒPrint as GraphicsÓ in the PRINT menu of your application software. ¥ If this does not clear the error, reduce the complexity of your document or reduce the print resolution. PRINTER JAMThe paper is jammed in the MFC. Do not pull the paper out until you see page 197. SET CARTRIDGEToner cartridge is not installed. Reinstall the toner cartridge. TONER EMPTYToner is used up and printing is Replace the toner cartridge not possible. with a new one (see page 216). TONER LOWIf the display shows TONEROrder a new toner cartridge now. LOW and the Toner Empty LED on the control panel is blinking, you can still print. But the toner is depleted and the MFC is telling you that the toner will soon run out. ERROR MESSAGE CAUSE ACTION