Brother MFC J6910DW User Manual

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							1
1
1
Using the 
documentation
1
Thank you for buying a Brother machine! 
Reading the documentation will help you 
make the most of your machine. 
Symbols and conventions 
used in the documentation1
The following symbols and conventions are 
used throughout the documentation.
General information1
BoldBold typeface identifies specific 
keys on the machine’s control 
panel or on the computer 
screen.
Italics Italicized typeface emphasizes 
an important point or refers you 
to a related topic.
Courier
NewText in Courier New font 
identifies messages on the 
LCD of the machine.
WARNING
WARNING indicates a potentially 
hazardous situation which, if not avoided, 
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous 
situation which, if not avoided, may result in 
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially 
hazardous situation which, if not avoided, 
may result in damage to property or loss of 
product functionality.
Notes tell you how you should 
respond to a situation that may arise 
or give tips about how the operation 
works with other features.
Electrical Hazard icons alert you to 
possible electrical shock.
 
						

							Chapter 1
2
Accessing the 
Advanced User’s 
Guide, Software User’s 
Guide, Network User’s 
Guide, and Network 
Glossary
1
This Basic User’s Guide does not contain all 
the information about the machine, such as 
how to use the advanced features for Fax, 
Copy, PhotoCapture Center™, Printer, 
Scanner, PC-Fax, and Network. When you 
are ready to learn detailed information about 
these operations, read the 
Advanced User’s Guide , 
Software User’s Guide , 
Network User’s Guide , and 
Network Glossary  that are on the 
Documentation CD-ROM.
Viewing Documentation1
aTurn on your computer. Insert the 
Documentation CD-ROM into your 
CD-ROM drive. For Windows
® users, go 
to step c.
Note
(Windows® users) 
If the screen does not appear 
automatically, go to 
My Computer (Computer) , double-click 
the CD-ROM icon, and then double-click 
index.html .
 
b(Macintosh users)
Double-click the Documentation 
CD-ROM icon, and then double-click 
index.html.
cClick your country. 
dPoint to your language, point to 
View Guide , and then click the guide 
you want to read.
 
 
 
						

							General information3
1
Note
• (Windows® users only) 
Your Web browser may display a yellow 
bar at the top of the page that contains a 
security warning about Active X controls. 
For the page to display correctly you must 
click on the bar, click 
Allow Blocked Content , then click Yes 
in the Security Warning dialog box.
• (Windows
® users only)1 
For faster access, you can copy all user 
documentation in PDF format to a local 
folder on your computer. Point to your 
language, then click  Copy to local disk.
1Microsoft® Internet Explorer® 6.0 or greater.
 
How to find Scanning instructions1
There are several ways you can scan 
documents. You can find the instructions as 
follows:
Software User’s Guide
 Scanning
 ControlCenter
 Network Scanning
 ScanSoft™ PaperPort™12SE with OCR 
How-to-Guides 
(Windows
® users)
 The complete ScanSoft™ 
PaperPort™12SE with OCR How-to-
Guides can be viewed from the Help 
selection in the ScanSoft™ 
PaperPort™12SE application. 
(Windows
® 2000 users need to download 
and install PaperPort™11SE from the 
Web site.)  Presto! PageManager User’s Guide 
(Macintosh users)
Note
Presto! PageManager is available as a 
download from 
http://nj.newsoft.com.tw/download/
brother/PM9SEInstaller_BR_multilang.dmg
 

The complete Presto! PageManager 
User’s Guide can be viewed from the Help 
selection in the Presto! PageManager 
application.
How to find Network setup 
instructions
1
Your machine can be connected to a wireless 
or wired network. You can find basic setup 
instructions in the Quick Setup Guide. If your 
wireless access point or router supports Wi-Fi 
Protected Setup or AOSS™, you can also 
follow the steps in the Quick Setup Guide. For 
more information about network setup, 
please see the  Network Users Guide  on the 
Documentation CD-ROM.
 
						

							Chapter 1
4
Accessing Brother 
Support (Windows
®)1
You can find all the contacts you will need, 
such as Web support (Brother Solutions 
Center), Customer Service and Brother 
Authorized Service Centers in  Brother 
numbers  on page i and on the Installation 
CD-ROM.
 Click  Brother Support  on the Top Menu . 
The following screen will appear:
 
 To access our Web site 
(http://www.brother.com/
), click 
Brother Home Page .
 To view all Brother Numbers, including 
Customer Service numbers for the USA 
and Canada, click  Support Information .
 To access the USA Brother online 
shopping mall 
(http://www.brothermall.com/
) for 
additional product and services 
information, click  Brother Mall.com .
 To access Canada’s Brother online 
shopping mall (http://www.brother.ca/
) for 
additional product and services 
information, click  Shop Online (Canada) .
 For the latest news and product support 
information 
(http://solutions.brother.com/
), click 
Brother Solutions Center .
To visit our Web site for genuine Brother 
Supplies 
(http://www.brother.com/original/
), 
click  Supplies Information .
 To access the Brother CreativeCenter 
(http://www.brother.com/creativecenter/
) 
for FREE photo projects and printable 
downloads, 
click Brother CreativeCenter .
 To return to the Top Menu , click Back or 
if you are finished, click  Exit.
 
						

							General information5
1
Accessing Brother 
Support (Macintosh)
1
You can find all the contacts you will need, 
such as Web support (Brother Solutions 
Center) on the Installation CD-ROM. Double-click the  Brother Support  icon. 
The following screen will appear:
 
 To download and install Presto! 
PageManager, click 
Presto! PageManager .
 To register your machine from the Brother 
Product Register Page 
(http://www.brother.com/registration/
), 
click  On-Line Registration .
 For the latest news and product support 
information 
(http://solutions.brother.com/
), click 
Brother Solutions Center .
 To visit our Web site for genuine Brother 
Supplies 
(http://www.brother.com/original/
), click 
Supplies Information .
 
						

							Chapter 1
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Control panel overview1
 
1 Fax and Copy keys: Duplex
Press this key to copy, scan or fax both 
sides of the paper.
 Nin1Copy
Press this key to make N in 1 or Poster 
copies.
 Fax Preview
Lets you preview incoming faxes on the 
LCD.
 Tray Setting
Press this key to choose the tray you want 
to use for printing.
2 Mode keys:
  FAX
Lets you access FAX mode.
  SCAN
Lets you access SCAN mode.
  COPY
Lets you access COPY mode.
  PHOTO CAPTURE
Lets you access PHOTO CAPTURE mode. 3 Dial Pad
Use these keys to dial telephone and fax 
numbers and as a keyboard for entering 
information into the machine.
This function transfers to the touchscreen 
when you store quick dial numbers.
(Canada only) The  # key lets you temporarily 
switch the dialing mode during a telephone call 
from Pulse to Tone.
4 Telephone keys: Redial/Pause
Redials the last 30 numbers called. It also 
inserts a pause when dialing numbers.
 Hook
Press before dialing when you want to 
listen to make sure a fax machine has 
answered, and then press  Black Start or 
Color Start . 
Also, press this key after picking up the 
handset of the external telephone during 
the F/T pseudo/double-ring.
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							General information7
1
 
5 Start keys:  Black Start
Lets you start sending faxes or making 
copies in black & white. Also lets you start 
a scanning operation (in color or black & 
white depending on the scan setting in the 
ControlCenter software).
  Color Start
Lets you start sending faxes or making 
copies in full color. Also lets you start a 
scanning operation (in color or black & 
white, depending on the scan setting in the 
ControlCenter software).
6 Stop/Exit Stops an operation or exits the menu.
7 LCD (Liquid Crystal Display) This is a Touchscreen LCD. You can access 
the menus and options by pressing buttons 
displayed on the screen.
Also, you can adjust the angle of the LCD 
screen by lifting it. 8 One Touch keys
These 8 keys give you instant access to 16 
previously stored numbers.
Shift
To access One Touch numbers 9 to 16, hold 
down Shift  as you press the One Touch key.
9On/Off You can turn the machine on and off.
Press  On/Off  to turn the machine on.
Press and hold down  On/Off to turn the 
machine off. The LCD will show 
Shutting Down  and will stay on for a few 
seconds before going off.
If you have connected an external telephone or 
TAD, it is always available.
If you turn the machine off, it will still 
periodically clean the print head to maintain 
print quality. To prolong print head life, provide 
the best ink cartridge economy, and maintain 
print quality, you should keep your machine 
connected to the power at all times.
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							Chapter 1
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LCD Touchscreen1
The LCD shows the current machine status 
when the machine is idle.
 
1 Faxes in memory Shows how many received faxes are in the 
memory.
2 Fax Preview Lets you preview received faxes.
3MENU Lets you access the main menu.
4 Ink indicator Lets you see the available ink volume.
Also, lets you access the  Ink menu.
5 Current Receive Mode Lets you see the current Receive Mode. Fax (Fax Only)
 F/T (Fax/Tel)
 TAD (External TAD)
 Mnl (Manual) 
Note
When the Distinctive Ring feature is turned on, 
the LCD shows  D/R. For details, see 
Distinctive Ring  on page 43.
 
6 Memory Status
Lets you see the available memory in the 
machine.
7 Phone Book
Lets you set up your phone book of 
One Touch, Speed Dial and Group numbers.
Also, you can search the phone book for the 
number you want to dial. 8 Wireless Status
A four-level indicator shows the current 
wireless signal strength if you are using a 
wireless connection. 
9 Call History Lets you view a list of outgoing calls and the 
Caller ID history.
Also, lets you fax the number you have chosen 
from the lists.
10 New Fax When  Fax Preview  is set to On, you can see 
how many new faxes you have received.
The warning icon   appears when 
there is an error or maintenance message. 
For details, see  Error and Maintenance 
messages  on page 71.
Note
If you receive a fax containing multiple 
paper sizes (for example, a Letter size 
page and a Ledger size page), the 
machine may create and store a file for 
each paper size. The LCD may show that 
more than one fax job has been received.
 
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							General information9
1
Basic Operations1
To operate the Touchscreen use your finger 
to press the MENU or option button directly on 
the Touchscreen. To display and access all 
the screen menus or options in a setting, 
press  dc or  ab to scroll through them.
IMPORTANT
DO NOT press the Touchscreen with a 
sharp object, such as a pen or stylus. It 
may damage the machine.
 
The following steps show how to change a 
setting in the machine. In this example the 
Receive Mode setting is changed from 
Fax Only to  Fax/Tel.
aPress MENU.
bPress aor b to display 
Initial Setup .
 
cPress Initial Setup .
dPress aor b to display  Receive Mode . 
ePress Receive Mode .
fPress Fax/Tel. 
Note
Press   to go back to the previous 
level.
 
gPress Stop/Exit .