Brother MFC J6910DW User Manual

							Receiving a fax25
4
Retrieving fax messages4
You can call your machine from any 
touch-tone telephone and have your fax 
messages sent to another machine. Before 
you use this feature, you have to turn on Fax 
Storage.
aDial your fax number.
bWhen your machine answers, enter 
your remote access code (3 digits 
followed by  ) at once. If you hear one 
long beep, you have messages.
cWhen you hear two short beeps, 
press962.
dWait for a long beep, and then use the 
dial pad to enter the number of the 
remote fax machine where you want 
your fax messages sent, followed by  ## 
(up to 20 digits).
Note
You cannot use  l and # as dial numbers. 
However, press  # if you want to create a 
pause.
 
eHang up after you hear your machine 
beep. Your machine will call the other 
fax machine, which will then print your 
fax messages.
Changing your Fax 
Forwarding number4
You can change the default setting of your fax 
forwarding number from another touch-tone 
telephone or fax machine.
aDial your fax number.
bWhen your machine answers, enter 
your remote access code (3 digits 
followed by  ) at once. If you hear one 
long beep, you have messages.
cWhen you hear two short beeps, 
press 954.
dWait for the long beep, enter the new 
number (up to 20 digits) of the remote 
fax machine you want your fax 
messages forwarded to using the dial 
pad, then enter  ##.
Note
You cannot use  l and # as dial numbers. 
However, press  # if you want to create a 
pause.
 
ePress  9 0  to stop Remote Access when 
you have finished.
fHang up after you hear your machine 
beep.
 
						

							Chapter 4
26
Additional receiving 
operations
4
Printing a reduced incoming 
fax4
If you choose On, the machine automatically 
reduces each page of an incoming fax to fit on 
one page of Letter, Legal, Ledger, A4 or A3 
size paper. The machine calculates the 
reduction ratio by using the page size of the 
fax and your Paper Size setting. (See  Paper 
Size and Type in  chapter 2 of the Basic 
User’s Guide .)
aPress MENU.
bPress  aor b to display  Fax.
cPress Fax.
dPress  aor b to display 
Setup Receive .
ePress Setup Receive .
fPress aor b to display 
Auto Reduction .
gPress Auto Reduction .
hPress On (or  Off).
iPress  Stop/Exit.
Receiving a fax at the end of a 
conversation4
At the end of a conversation, you can ask the 
other party to fax you information before you 
both hang up.
aAsk the other party to place the 
document in their machine and to press 
the Start or Send key.
bWhen you hear the other machines 
CNG tones (slowly repeating beeps), 
press Black Start  or Color Start .
cPress Receive to receive the fax.
dReplace the handset of the external 
telephone.
 
						

							Receiving a fax27
4
Polling overview4
Polling lets you set up your machine so other 
people can receive faxes from you, but they 
pay for the call. It also lets you call somebody 
else’s fax machine and receive a fax from it, 
so you pay for the call. The polling feature 
needs to be set up on both machines for this 
to work. Not all fax machines support polling.
Polling receive4
Polling receive lets you call another fax 
machine to receive a fax.
Setup to receive polling4
aPress (FAX ).
bPress dor c to display  Polling RX .
cPress Polling RX .
dPress On (or  Off).
eEnter the fax number you are polling 
using One Touch, Speed Dial or the dial 
pad on the control panel.
fPress Black Start  or Color Start .
The LCD shows  Dialing.
Sequential polling 
(Black & White only)
4
Sequential polling lets you request 
documents from several fax machines in one 
operation. Afterwards, a Sequential Polling 
Report will be printed.
aPress (FAX ).
bPress dor c to display  Polling RX .
cPress Polling RX .
dPress On (or  Off).
ePress dor c to display  Broadcasting .
fPress Broadcasting .
gDo one of the following:
 Press  Add Number  and enter a 
number by pressing the buttons on 
the Touchscreen. 
Press  OK.
 Press  Phone Book . Press  
to choose Alphabetical Order or 
Numerical Order. Press  aor b to 
select a number. 
Press  OK.
Note
If you chose Numerical Order:
One Touch Dial locations begin with  l. 
Speed Dial locations begin with #.
 
hAfter you have entered all the fax 
numbers by repeating step g, press  OK.
iPress Black Start .
The machine polls each number or 
Group number in turn for a document.
Press  Stop/Exit while the machine is dialing 
to cancel the polling process.
To cancel all sequential polling receive jobs, 
see  Checking and canceling waiting jobs  
on page 16.
 
						

							Chapter 4
28
Canceling a Sequential Polling Job4
aPress  Stop/Exit.
bDo one of the following:
 To cancel the entire sequential 
polling job, press 
Entire Seq. Poll . Go to stepc.
 To cancel the current job, press the 
button that displays the number 
being dialed. Go to step d.
 To exit without canceling, press 
Stop/Exit. 
cWhen the LCD asks if you want to 
cancel the entire sequential polling job, 
do one of the following:
 Press  Yes to confirm.
 To exit without canceling, press  No 
or  Stop/Exit.
dDo one of the following:
 To cancel the current job, press  Yes.
 To exit without canceling, press  No 
or  Stop/Exit.
 
						

							29
5
5
Voice operations5
Voice calls can be made either with an 
external telephone by dialing manually or by 
using Quick Dial numbers.
Tone or Pulse (Canada only)5
If you have a Pulse dialing service, but need 
to send tone signals (for example, for 
telephone banking), follow the instructions 
below:
aPick up the handset of an external 
telephone or press Hook.
bPress  # on the machine’s control panel. 
Any digits dialed after this will send tone 
signals.
When you hang up, the machine will return to 
the Pulse dialing service.
Fax/Tel mode5
When the machine is in Fax/Tel mode, it will 
use the F/T Ring (pseudo/double-ringing) to 
alert you to pick up a voice call.
If you are at the extension telephone, youll 
need to lift the handset during the F/T Ring 
and then press #51  between the 
pseudo/double-rings. If no one is on the line, 
or if someone wants to send you a fax, send 
the call back to the machine by pressing 
l 51 .
If you are at the machine, lift the external 
telephone’s handset, and then press  Hook to 
answer.
Caller ID5
The Caller ID feature lets you use the Caller 
ID subscriber service offered by many local 
telephone companies. Call your telephone 
company for details. This service shows the 
telephone number, or name if it is available, 
of your caller as the line rings.
After a few rings, the LCD shows the 
telephone number of your caller (and name, if 
available). Once you answer a call, the Caller 
ID information disappears from the LCD, but 
the call information stays stored in the Caller 
ID memory.
You can view the list or choose one of these 
numbers to fax to, add to One Touch or 
Speed Dial, or delete from the history. (See 
Caller ID history  on page 32.)
 You can see the first 20 characters of the 
number (or name).
 The # Unavailable  message means 
the call originated outside your Caller ID 
service area.
 The  Private Call  message means the 
caller has intentionally blocked 
transmission of Caller ID information.
You can print a list of the Caller ID information 
received by your machine. (See  How to print 
a report  on page 40.)
Note
• This feature may not be available in 
certain areas of the USA and Canada.
• The Caller ID service varies with different  carriers. Call your local telephone 
company to find out about the kind of 
service available in your area.
 
Dialing and storing numbers5
 
						

							Chapter 5
30
Setting up your area code (USA only)5
When returning calls from the Caller ID 
history your machine will automatically dial 
“1” plus the area code for all calls. If your local 
dialing plan requires that the “1” not be used 
for calls within your area code, enter your 
area code in this setting. With the area code 
setting, calls returned from the Caller ID 
history to numbers  within your area code will 
be dialed using 10 digits (area code + 7-digit 
number). If your dialing plan does not follow 
the standard 1 + area code + 7-digit number 
dialing system for calling  outside your area 
code, you may experience problems 
returning calls automatically from the Caller 
ID history. If this is not the procedure followed 
by your dialing plan, you will not be able to 
return calls automatically.
aPress  MENU.
bPress  aor b to display  Fax.
cPress Fax.
dPress  aor b to display 
Miscellaneous .
ePress Miscellaneous .
fPress aor b to display  Area Code .
gPress Area Code .
hEnter your Area Code (3-digit number), 
and press OK.
iPress Stop/Exit.
Special line considerations5
Roll-over telephone lines5
A roll-over telephone system is a group of two 
or more separate telephone lines that pass 
incoming calls to each other if they are busy. 
The calls are usually passed down or “rolled 
over” to the next available telephone line in a 
preset order.
Your machine can work in a roll-over system 
as long as it is the last number in the 
sequence so the call cannot roll away. Do not 
put the machine on any of the other numbers; 
when the other lines are busy and a second 
fax call is received, the fax call will be sent to 
a line that does not have a fax machine.  Your 
machine will work best on a dedicated 
line.
Two-line telephone system5
A two-line telephone system is nothing more 
than two separate telephone numbers on the 
same wall outlet. The two telephone numbers 
can be on separate jacks (R J11) or mixed into 
one jack (RJ14). Your machine must be 
plugged into an RJ11 jack. RJ11 and RJ14 
jacks may be equal in size and appearance 
and both may contain four wires (black, red, 
green, yellow). To test the type of jack, plug in 
a two-line telephone and see if it can access 
both lines. If it can, you must separate the line 
for your machine.
 
						

							Dialing and storing numbers31
5
Converting telephone wall outlets5
There are three ways to convert to an RJ11 
jack. The first two ways may require help from 
the telephone company. You can change the 
wall outlets from one RJ14 jack to two RJ11 
jacks. Or, you can have an RJ11 wall outlet 
installed and slave or jump one of the 
telephone numbers to it.
The third way is the easiest: Buy a triplex 
adapter. You can plug a triplex adapter into 
an RJ14 outlet. It separates the wires into two 
separate RJ11 jacks (Line 1, Line 2) and a 
third RJ14 jack (Lines 1 and 2). If your 
machine is on Line 1, plug the machine into 
L1 of the triplex adapter. If your machine is on 
Line 2, plug it into L2 of the triplex adapter.
Triplex Adapter
  5
Installing machine, external two-line 
TAD and two-line telephone
5
When you are installing an external two-line 
telephone answering device (TAD) and a 
two-line telephone, your machine must be 
isolated on one line at both the wall jack and 
at the TAD. The most common connection is 
to put the machine on Line 2, which is 
explained in the following steps. The back of 
the two-line TAD must have two telephone 
jacks: one labeled L1 or L1/L2, and the other 
labeled L2. You will need at least three 
telephone line cords: the one that came with 
your machine and two for your external two-
line TAD. You will need a fourth line cord if 
you add a two-line telephone.
aPut the two-line TAD and the two-line 
telephone next to your machine.
bPlug one end of the telephone line cord 
for your machine into the L2 jack of the 
triplex adapter. Plug the other end into 
the LINE jack on the back of the 
machine.
cPlug one end of the first telephone line 
cord for your TAD into the L1 jack of the 
triplex adapter. Plug the other end into 
the L1 or L1/L2 jack of the two-line TAD. 
dPlug one end of the second telephone 
line cord for your TAD into the L2 jack of 
the two-line TAD. Plug the other end into 
the EXT. jack on the left side of the 
machine.
 
1 Triplex Adapter
2 Two Line Telephone
3 External Two Line TAD
4 Machine
Your additional two-line telephones on other 
wall outlets do not require adapters. There 
are two ways to add a two-line telephone to 
the machines wall outlet. You can plug the 
telephone line cord from the two-line 
telephone into the L1+L2 jack of the triplex 
adapter. Or, you can plug the two-line 
telephone into the TEL jack of the two-line 
TAD.
RJ14
RJ11
RJ14
1 2
3 4
 
						

							Chapter 5
32
Additional dialing 
operations
5
Outgoing Call5
The last 30 numbers you sent a fax to will be 
stored in the outgoing call history. You can 
choose one of these numbers to fax to, add to 
One Touch or Speed Dial, or delete from the 
history.
aPress  Redial/Pause .
You can also press 
(Call History ).
bPress the Outgoing Call  tab.
cPress the number you want.
dDo one of the following:
 To send a fax, press Send a fax .
 If you want to store the number, 
press  More and then press 
Add to Speed Dial  or 
Add to One Touch Dial .
(See  Storing One Touch numbers 
from Outgoing Calls  on page 34 or 
Storing Speed Dial numbers from 
Outgoing Calls  on page 35.)
 If you want to delete the number from 
the Outgoing Call history list, press 
More and then press  Delete.
Press  Yes to confirm.
ePress Stop/Exit.
Caller ID history5
This feature requires the Caller ID subscriber 
service offered by many local telephone 
companies. (See  Caller ID on page 29.)
The number, or name if available, from the 
last 30 fax and telephone calls you received 
will be stored in the Caller ID history. You can 
view the list or choose one of these numbers 
to fax to, add to One Touch or Speed Dial, or 
delete from the history. When the thirty-first 
call comes into the machine, it replaces 
information about the first call.
Note
If you are not a Caller ID subscriber, Caller 
ID history only allows you to view and 
delete the dates of calls.
 
aPress ( Call History ).
bPress Caller ID hist.
cPress aor b to display the number or the 
name you want to call.
dPress the number or the name you want 
to call.
eDo one of the following:
 To send a fax, press  Send a fax.
 If you want to store the number, 
press  More and then press 
Add to Speed Dial  or 
Add to One Touch Dial .
(See  Storing One Touch numbers 
from the Caller ID history  on page 34 
and  Storing Speed Dial numbers 
from the Caller ID history  
on page 36.)
 If you want to delete the number from 
the Caller ID history list, press  More 
and then press Delete.
Press  Yes to confirm.
fPress Stop/Exit .
 
						

							Dialing and storing numbers33
5
Note
• (USA only) If you redial from the Caller ID history outside your area code, you must 
set up your AREA CODE in advance. 
(See  Setting up your area code (USA 
only)  on page 30.)
• You can print the Caller ID List. (See  How to print a report  on page 40.) 
 
Dialing access codes and 
credit card numbers5
Sometimes, you may want to choose from 
several long distance carriers when you send 
a fax. Rates may vary depending on the time 
and destination. To take advantage of low 
rates, you can store the access codes of long-
distance carriers and credit card numbers as 
One Touch and Speed Dial numbers. You 
can store these long dialing sequences by 
dividing them and setting them up as 
separate One Touch and Speed Dial 
numbers in any combination. You can even 
include manual dialing using the dial pad. 
(See Storing One Touch Dial numbers  or 
Storing Speed Dial numbers  in chapter 7 of 
the  Basic User’s Guide .)
For example, you might have stored ‘555’ on 
Speed Dial: 03 and ‘7000’ on One Touch: 02. 
You can use them both to dial ‘555-7000’ if 
you press the following buttons on the 
Touchscreen:
aPress ( Phone Book).
bPress #03.
Note
One Touch Dial locations begin with  l. 
Speed Dial locations begin with #.
 
cPress  Send a fax .
dPress Phone Book .
ePress l02.
fPress  Send a fax .
gPress Black Start  or Color Start .
You will dial ‘555-7000’.
To temporarily change a number, you can 
substitute part of the number with manual 
dialing using the dial pad. For example, to 
change the number to 555-7001 you could 
press ( Phone Book), press #03, 
press  Send a fax  and then press  7001 
using the dial pad.
Note
If you must wait for another dial tone or 
signal at any point in the dialing sequence, 
create a pause in the number by pressing 
Redial/Pause . Each key press adds a 
3.5-second delay.
 
 
						

							Chapter 5
34
Additional ways to 
store numbers
5
Storing One Touch numbers 
from Outgoing Calls5
You can store One Touch numbers from the 
Outgoing Call history. 
aPress  Redial/Pause .
You can also choose by pressing 
(Call History ).
bPress Outgoing Call  tab.
cPress the number you want to store.
dPress More.
ePress  Add to One Touch Dial .
fTo choose where the number will be 
stored, do one of the following:
 To accept the displayed next 
available One Touch location, press 
OK.
 To enter a different One Touch 
location, press a number by pressing 
the buttons on the Touchscreen.
Press  OK.
Note
If the One Touch location you choose is 
already taken, the  OK button on the LCD 
will not work. Choose a different location.
 
gDo one of the following:
 Enter the name by pressing the 
buttons on the Touchscreen (up to 
16 characters). 
Press  OK.
(To help you enter letters, see 
Entering Text  in appendix C  of the 
Basic User’s Guide .)
 To store the number without a name, 
press  OK.
hPress  OK to accept the displayed 
telephone or fax number.
iWhen the LCD shows your settings, 
press  OK to confirm. 
jPress  Stop/Exit .
Storing One Touch numbers 
from the Caller ID history5
If you have the Caller ID subscriber service 
from your telephone company, you can also 
store One Touch numbers from incoming 
calls in the Caller ID History. (See  Caller ID 
on page 29.) 
aPress ( Call History ).
bPress the Caller ID hist.  tab.
cPress aor b to display the number you 
want to store.
dPress the number you want to store.
ePress  More.
fPress Add to One Touch Dial .
gTo choose where the number will be 
stored, do one of the following:
 To accept the displayed next 
available One Touch location, press 
OK.
 To enter a different One Touch 
location, press a number by pressing 
the buttons on the Touchscreen. 
Press  OK.
Note
If the One Touch location you choose is 
already taken, the  OK button on the LCD 
will not work. Choose a different location.