Brother MFC J6910DW User Manual
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ii Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted. 1For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. In USA:1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ In Canada:1-877-BROTHER http://www.brother.ca/ DescriptionItem Ink Cartridge Super High Yield LC79BK (Prints approx. 2,400 pages) 1 Ink Cartridge Super High Yield LC79Y (Prints approx. 1,200 pages)1 Ink Cartridge Super High Yield (blue)LC79C (Prints approx. 1,200 pages)1 Ink Cartridge Super High Yield (red)LC79M (Prints approx. 1,200 pages)1 Ink Cartridge High Yield LC75BK (Prints approx. 600 pages)1 Ink Cartridge High Yield LC75Y (Prints approx. 600 pages) 1 Ink Cartridge High Yield (blue) LC75C (Prints approx. 600 pages)1 Ink Cartridge High Yield (red)LC75M (Prints approx. 600 pages)1 Premium Plus Glossy Photo Paper (Ledger size / 20 sheets) BP71GLGR (Letter size / 20 sheets)BP71GLTR (4 6 size / 20 sheets) BP71GP Premium Glossy Photo Paper (Letter size / 20 sheets) BP61GLL (USA only) (4 6 / 20 sheets) BP61GLP (USA only)
iii DescriptionItem Multipurpose Paper - Plain Paper (Letter size / 500 sheets) BP60MPLTR (USA only) Matte Inkjet Paper (Letter size / 25 sheets) BP60ML (USA only) Plain Inkjet Paper (Ledger size / 100 sheets) BP60PLGR (USA only) (Letter size / 100 sheets) BP60PL100 (USA only) Telephone Line Cord LG3077001 (USA only) Basic Users Guide LX7947001 (English for USA and Canada) LX7947002 (French for Canada)
iv Notice - Disclaimer of Warranties (USA and Canada) BROTHERS LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHERS LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHERS LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHERS LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHERS LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHERS LICENSORS LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
v Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
vi Users Guides and where do I find it? Which manual?Whats in it?Where is it? Safety and LegalRead this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.Printed / In the box Quick Setup GuideFollow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.Printed / In the box Basic Users GuideLearn the basic Fax, Copy, Scan and PhotoCapture Center™ operations and how to replace consumables. See troubleshooting tips.Printed / In the box Advanced Users GuideLearn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance.PDF file / Documentation CD-ROM Software Users GuideFollow these instructions for Printing, Scanning, Network Scanning, PhotoCapture Center™, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.PDF file / Documentation CD-ROM Network GlossaryThis Guide provides basic information about advanced network features of Brother machines along with explanations about general networking and common terms.PDF file / Documentation CD-ROM Network Users GuideThis Guide provides useful information about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.PDF file / Documentation CD-ROM
vii Table of Contents (BASIC USER’S GUIDE) 1 General information 1 Using the documentation ....................................................................................... 1 Symbols and conventions used in the documentation .................................... 1 Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary ................................................... 2Viewing Documentation ................................................................................... 2 Accessing Brother Support (Windows ®) ................................................................ 4 Accessing Brother Support (Macintosh) ................................................................ 5 Control panel overview .......................................................................................... 6 LCD Touchscreen ............................................................................................ 8 Basic Operations ............................................................................................. 9 2 Loading paper 10 Loading paper and other print media ................................................................... 10 Loading paper in paper tray #1...................................................................... 10 Loading paper in paper tray #2...................................................................... 13 Loading paper in the manual feed slot .......................................................... 17 Loading envelopes and postcards ................................................................. 19 Printable area ................................................................................................ 21 Paper settings ...................................................................................................... 22 Paper Size and Type ..................................................................................... 22 Tray use in COPY mode................................................................................ 22 Tray use in FAX mode ................................................................................... 23 Secure Paper Feed mode for Ledger size Short Grain Paper....................... 23 Acceptable paper and other print media .............................................................. 24 Recommended print media ........................................................................... 24 Handling and using print media ..................................................................... 25 Choosing the right print media....................................................................... 26 3 Loading documents 28 How to load documents ....................................................................................... 28 Using the ADF ............................................................................................... 28 Using the scanner glass ................................................................................ 29 Unscannable area ......................................................................................... 30 4 Sending a fax 31 How to send a fax ................................................................................................ 31 Stop faxing..................................................................................................... 33 Setting scanner glass size for faxing ............................................................. 33 Color fax transmission ................................................................................... 33 Canceling a fax in progress ........................................................................... 33 How to preview an outgoing fax .................................................................... 33 Transmission Verification Report................................................................... 34
viii 5 Receiving a fax35 Receive Modes .................................................................................................... 35 Choose the correct Receive Mode ................................................................ 35 Using Receive Modes .......................................................................................... 37 Fax Only ........................................................................................................ 37 Fax/Tel........................................................................................................... 37 Manual ........................................................................................................... 37 External TAD ................................................................................................. 37 Receive Mode settings ........................................................................................ 38 Ring Delay ..................................................................................................... 38 F/T Ring Time (Fax/Tel mode only) ............................................................... 38 Easy Receive................................................................................................. 39 Fax Preview (Black & White only)........................................................................ 39 How to preview a received fax....................................................................... 39 Turning off Fax Preview ................................................................................. 41 6 Telephone services and external devices 42 Telephone services.............................................................................................. 42 Voice Mail ...................................................................................................... 42 Distinctive Ring .............................................................................................. 43 Connecting an external TAD (telephone answering device)................................ 45 Connections................................................................................................... 46 Recording an outgoing message (OGM) on an external TAD ....................... 46 Multi-line connections (PBX) ......................................................................... 46 External and extension telephones...................................................................... 47 Connecting an external or extension telephone ............................................ 47 Using external and extension telephones...................................................... 47 Using a non-Brother cordless external telephone ......................................... 48 Using remote codes....................................................................................... 48 7 Dialing and storing numbers 49 How to dial ........................................................................................................... 49 Manual dialing ............................................................................................... 49 One Touch Dialing ......................................................................................... 49 Speed Dialing ................................................................................................ 49 Fax Redial ..................................................................................................... 50 Storing numbers .................................................................................................. 50 Storing a pause ............................................................................................. 50 Storing One Touch Dial numbers .................................................................. 50 Storing Speed Dial numbers.......................................................................... 51 Changing One Touch or Speed Dial names or numbers............................... 52 8 Making copies 54 How to copy ......................................................................................................... 54 Stop copying .................................................................................................. 54 Copy settings ................................................................................................. 55 Paper Options................................................................................................ 55
ix 9 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive57 PhotoCapture Center™ operations ..................................................................... 57 Using a memory card or USB Flash memory drive ....................................... 57 Getting started ..................................................................................................... 58 Print Images......................................................................................................... 60 View Photos................................................................................................... 60 PhotoCapture Center™ print settings .................................................................. 61 How to scan to a memory card or USB Flash memory drive ............................... 61 10 How to print from a computer 63 Printing a document ............................................................................................. 63 11 How to scan to a computer64 Scanning a document .......................................................................................... 64 Scanning using the SCAN key............................................................................. 64 Scanning using a scanner driver ......................................................................... 64 A Routine maintenance65 Replacing the ink cartridges ................................................................................ 65 Cleaning and checking the machine .................................................................... 67 Cleaning the scanner..................................................................................... 67 Cleaning the print head ................................................................................. 68 Checking the print quality .............................................................................. 69 Checking the print alignment ......................................................................... 70 B Troubleshooting 71 Error and Maintenance messages ....................................................................... 71 Error animation .............................................................................................. 79 Transferring your faxes or Fax Journal report ............................................... 79 Document jam .............................................................................................. 80 Printer jam or paper jam ................................................................................ 81 Troubleshooting .................................................................................................. 88 If you are having difficulty with your machine ................................................ 88 Dial Tone ...................................................................................................... 98 Telephone line interference / VoIP ................................................................ 98 Machine Information ............................................................................................ 99 Checking the serial number ........................................................................... 99 Reset functions .............................................................................................. 99 How to reset the machine .............................................................................. 99
x C Menu and features100 On-screen programming .................................................................................... 100 Menu table ......................................................................................................... 101 Entering Text ..................................................................................................... 130 Inserting spaces ......................................................................................... 130 Making corrections ...................................................................................... 130 Repeating letters ......................................................................................... 130 D Specifications 131 General .............................................................................................................. 131 Print media ......................................................................................................... 133 Fax ..................................................................................................................... 135 Copy .................................................................................................................. 136 PhotoCapture Center™ ..................................................................................... 137 PictBridge .......................................................................................................... 138 Scanner ............................................................................................................. 139 Printer ................................................................................................................ 140 Interfaces ........................................................................................................... 141 Computer requirements ..................................................................................... 142 Consumable items ............................................................................................. 143 Network (LAN) ................................................................................................... 144 EIndex145
xi Table of Contents (ADVANCED USER’S GUIDE) The Advanced Users Guide explains the following features and operations. You can view the Advanced Users Guide on the Documentation CD-ROM. 1 General setup Memory storage Volume Settings Automatic Daylight Saving Time Sleep Mode LCD screen Dial Prefix Mode Timer 2 Security features Secure Function Lock 2.0 3Sending a fax Additional sending options Additional sending operations Polling overview 4 Receiving a fax Memory Receive (Black & White only) Remote Retrieval Additional receiving operations Polling overview 5 Dialing and storing numbers Voice operations Additional dialing operations Additional ways to store numbers 6Printing reports Fax reports Reports 7 Making copies Copy settings 8 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash memory drive 9 Printing photos from a camera Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge) A Routine maintenance Cleaning and checking the machine Packing and shipping the machine B Glossary CIndex