ATT System 25 Installation And Maintenance Manual
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SYSTEM TESTS SYSTEM TESTS Once installation is completed, the system must be initialized, following the procedures in the AT&T System 25 Administration Manual (555-540-500). When this has been done, the system is ready for acceptance testing. You should test all trunks, voice terminals, data terminals, and features. If any equipment does not perform properly, refer to the maintenance section of this manual for more details. TEST OUTGOING TRUNKS You can test all outgoing trunks by using the *2 access code. 1.At a voice terminal that is not toll restricted, dial *2 and the assigned 4-digit trunk number. You DID 2. Dialshould hear dial tone for a working trunk or reorder tone for a trunk or invalid trunk number. an incoming trunk on the system. 3. Answer the call and verify transmission. 4.Go on-hook at both voice terminals. TEST DS1 INTERFACE The DS1 Interface feature is tested by making the appropriate type calls that use the DS1 facilities.Refer to the appropriate section of this manual for those test procedures.As an example, if the DS1 Interface is used as a Tie Trunk, refer to the “TEST TIE TRUNK” section of this manual. 3-1
SYSTEM TESTS TEST INCOMING DID TRUNKS You can test DID trunks by establishing a connection on each DID trunk and then busying it out so that all DID trunks can be tested. 1. 2. 3. 4. 5. 6. 7. At a working voice terminal, go off-hook, dial the CO trunk access code, and then dial a DID number. You should hear ringback at the calling terminal and ringing at the called terminal. At the called terminal, go off-hook and verify transmission. At both terminals, lay the handsets down so that the call remains active. If using a multiline terminal, put the call on hold and place another call (step 1). Place a second call from another terminal to another DID number in the system and verify transmission. Now, place as many calls as there are DID numbers in the system (alternating terminals and numbers). Verify transmission in each case. At all voice terminals used for this test, go on-hook. If there are not enough dial-up CO trunks, work with the CO to check all trunks or have someone call from the outside to check each DID trunk. TEST INCOMING TIE TRUNKS 1.At the other tie trunk site, go off-hook and access a tie trunk. To test a dial repeating tie trunk, dial a System 25 voice terminal. (No dialing is required to test an automatic incoming tie trunk.) You should hear ringback at the distant terminal and ringing at 2. At the test 3. At the testthe called terminal (with incoming tie trunk appearance). terminal, go off-hook and verify transmission. and distant terminals, go on-hook. 3-2
SYSTEM TESTS 4.Repeat Steps 1 through 3 for all incoming tie trunks, and make sure each tie trunk is tested. TEST 7300H SERIES VOICE TERMINALS Test each 7300H Series terminal using the terminal’s test switch, by placing both station-to-station and external calls, and by using the feature buttons. 1. 2. 3. 4. 5. 6. 7. Push the T/P switch on the left side of the voice terminal to T, and hold it there a few seconds. If it is working properly, you should hear a steady tone. — The terminal’s red and green LEDs should flash. Return the T/P switch to the center position. Go off-hook at the test terminal. Dial theYou should hear the system dial tone. Personal Dial Code (PDC) of another working voice terminal. You should hear ringback at the calling terminal and ringing at the called terminal. Go off-hook at the called voice terminal, and verify transmission by talking. Go on-hook at both terminals. At the test terminal, go off-hook. You should hear the system dial tone. 3-3
SYSTEM TESTS 8. 9. 10. 11. 12. 13. 14. Dial the Dial thecentral office (CO) trunk access code. You should hear the CO dial tone. listed directory number for the system you are installing. You should hear ringback at the calling terminal and ringing at the attendant console. Go off-hook at the attendant position, and verify transmission. At the calling terminal and attendant position, go on-hook. If the station is toll restricted, place a toll call. You should hear Reorder Tone. Verify that all feature buttons on the voice terminal are working properly. If any terminal feature is not at the System Administrationworking properly, verify the translations Terminal (SAT). 3-4
SYSTEM TESTS TEST SINGLE-LINE VOICE TERMINALS Test each single-line voice terminal by placing station-to-station and external calls. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. At the test terminal, go off-hook. — You should hear system dial tone. Dial the PDC of another working terminal. At At At You should hear ringback at the calling terminal and ringing at the called terminal. the called voice terminal, go off-hook and verify transmission. both voice terminals, go on-hook. the test terminal, go off-hook. Dial the Dial the You should hear CO trunk access You should hearsystem dial tone. code. CO dial tone. listed directory number for the system you are installing. You should hear ringback at the calling terminal and ringing at the attendant position. Go off-hook at the attendant position, and verify transmission. At the calling terminal and attendant position, go on-hook. If the station is toll restricted, place a toll call. — You should hear reorder tone. If any terminal feature is not working properly, verify the translations at the SAT.
SYSTEM TESTS TEST ATLCORDLESS TELEPHONE The ATL Cordless Telephone must be tested to see The transmission quality must be verified when the separated by the maximum operating distance.if it functions properly. base and handset are Use the documentation provided with the ATL Cordless Telephone to perform the required tests. TEST DIAL ACCESS CODES 1.Using a single-line or multiline voice terminal, verify the proper operation of each feature requiring a dial access code (Night Service access code). 2.lf any feature is not working properly, verify the translations at the SAT. TEST SYSTEM FEATURES You can test a number of system features from a multiline voice terminal: Automatic Route Selection (ARS), Station Message Detail Recording (SMDR), Direct Group Calling (DGC), System Speed Dialing, PDC login, and Call Coverage. (Note! You can also use a single-line voice terminal to test all of these features except for Call Coverage.) ARS and SMDR Tests If ARS patterns have been translated, you can test the routing by placing long-distance calls and checking the trunk indicated on the SMDR output. To use the SAT to print SMDR records,unplug it from port 1 and attach it to port 2. To verify ARS patterns: 1.Determine which long-distance numbers to call by examining the System Administrator’s ARS patterns. 3-6
SYSTEM TESTS 2. 3. 4. 5. 6. At any multiline voice terminal, go off-hook, dial the ARS access code, and dial one of the long-distance numbers. Make sure that the call is completed before going on-hook. Repeat Step 2 if additional long-distance numbers must be called. At the SMDR printer (or SAT), verify that the call was placed over the correct trunk group. If not, verify the translations through the SAT. If the SAT was substituting for the SMDR printer, return the SAT to port 1. Remote Access Test Make an incoming call through the RA trunk. Use the correct and incorrect Barrier Codes. Check the SMDR, DGC Test 1. 2. 3. 4. 5. 6. At any voice terminal, go off-hook, dial the CO trunk access code, and dial a DGC listed directory number. At the ringing terminal in the DGC group, go off-hook and verify transmission. Repeat Steps 1 and 2 for each DGC group. Make additional calls to exercise each member of the complete DGC group. Test the DGC dialing announcement (if provided) by making whole group busy or by logging all members of the group out. At any voice terminal, dial the DGC access code and go to Step 2. System Speed Dialing Test 1.From the SAT, determine which numbers have been translated for System Speed Dialing. (Obtain the list of translated numbers from the System Administrator.) 2. At any voice terminal, go off-hook, dial a system speed calling code. Verify transmission and that correct party was reached. November 1995 3-7
1. 2. 3. 4. TestPDC Login At a voice terminal, go off-hook and dial * * PDC PDC, where PDC is a PDC other than that of the test terminal. — You should hear a confirmation tone. At another voice terminal, go off-hook and dial the PDC that was logged into the first terminal. You should hear ringing at the first terminal. At the home voice terminal of the PDC that was logged in, go off- hook and dial l l PDC PDC. — You should hear a confirmation tone. Repeat Step 2, but this time the home terminal should ring. Call Coverage Test 1. 2. 3. 4. 5. 6. From the SAT, determine how many rings coverage treatment. Also, identify a voice and its covering voice terminal. At a third voice terminal, go off-hook and terminal.have been set before terminal with coverage dial the covered voice Verify the number of rings at the covered terminal. Verify ringing at the covering terminal. At the calling voice terminal, go on-hook. Check both individual and group coverage. 3-8November 1995
SYSTEM TESTS TEST ATTENDANT CONSOLE Testing the attendant console is the same as testing a multiline voice terminal, except for testing the console’s unique feature buttons. 1.Perform all the steps in “Test 7300H Series Voice Terminal” in this section. 2. Verify that all attendant features are 3. If any features are not working or translations through SAT. . working properly. not working properly, verify the TEST SELECTOR CONSOLE At each selector console, check that all selector console LEDs are operational. Place a call to a voice terminal in the system. 1. 2. 3. 4. 5. 6. Press the Test button on the console (the rightmost of the eight group buttons on the bottom row). This initiates test mode A. — Each LED lights in sequence. Press the Test button (or any other button) again. This initiates test mode B. Each LED lights as its associated button is pressed. Press the Test button again to exit the test mode. Go off-hook at the attendant console. With the correct group select button activated, press a Direct Extension Selector (DXS) button. You should hear a ringback tone. Go on-hook. 3-9
SYSTEM TESTS TEST DATA TERMINAL DIALING FEATURE Perform this test on all data terminals and personal computers connected to the system through ADUs. 1. 2. 3. 4. 5. 6. 7. Make sure the test terminal is on. Press . The command mode menu is displayed. (The command mode menu may be displayed before you press .) Type D to select . Enter press of the —The prompt DIAL: is displayed. the number of a data terminal or host you want to call and . (This is referred to as the Data Dial Code [DDC] data terminal.) RINGING is displayed. If the call cannot be completed, one of these messages is displayed: INCOMPATIBLE FAR END, DISCONNECTED, BUSY, DENlED, or TRY AGAIN. Try the call again, or dial another terminal to perform the test. If the call is still not completed, check data port translations. If the call is completed, ANSWERED is displayed. Press twice within 1 second to end the test call. DISCONNECTED is displayed. The test terminal returns to the idle state. 3-10