Xerox Phaser 6140DN User Manual

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Phaser 6140 Color Laser Printer
User Guide111
Maintenance
This chapter includes:
•Cleaning the Printer on page 112
•Ordering Supplies on page 114
•Managing the Printer on page 116
•Checking Page Counts on page 121
•Moving the Printer on page 123
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User Guide 112
Cleaning the Printer
This section includes:
•General Precautions on page 112
•Cleaning the Exterior on page 112
•Cleaning the Interior on page 113
General Precautions
Wa rni n g:When cleaning your printer do NOT use organic or strong chemical solvents or aerosol 
cleaners. Do NOT pour fluids directly into any area. Use supplies and cleaning materials only as 
directed in this documentation. Keep all cleaning materials out of the reach of children.
Wa rni n g:Internal parts of the printer may be hot, especially the fuser. Use caution when doors 
and covers are open.
Wa rni n g:Do NOT use pressurized air-spray cleaning aids on or in the printer. Some pressurized air-
spray containers contain explosive mixtures and are not suitable for use in electrical applications. 
Use of such cleaners can result in a risk of explosion and fire.
Wa rni n g:Do NOT remove the covers or guards that are fastened with screws. You cannot maintain 
or service any parts that are behind these covers and guards. Do NOT attempt any maintenance 
procedure that is NOT specifically described in the documentation supplied with your printer.
To avoid damaging the printer, keep the following guidelines in mind:
• Do not place anything on top of the printer.
• Do not leave the covers and doors open for any length of time, especially in well-lit places. Light 
exposure can damage the imaging units.
• Do not open covers and doors during printing.
• Do not tilt the printer while in use.
• Do not touch the electrical contacts, gears, or laser devices. Doing so may damage the printer and 
cause the print quality to deteriorate.
• Make sure any parts removed during cleaning are reinstalled before you plug in the printer.
Cleaning the Exterior
Clean the exterior of the printer about once a month. Wipe the parts with a damp, soft cloth. Then 
wipe with another dry soft cloth. For stubborn stains, apply a small amount of neutral detergent to the 
cloth and gently wipe the stain off.
Caution:Do not spray the detergent directly on the printer. The liquid detergent may enter the 
printer through a gap and cause problems. Never use cleaning agents other than water or neutral 
detergent.
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Cleaning the Interior
After clearing paper jams or replacing one of the toner cartridges, inspect the inside of the printer 
before closing the printer covers.
Remove any remaining pieces of paper. For more information, see Clearing Paper Jams on page 147.
Remove any dust or stains with a dry, clean cloth.
Wa rni n g:Never touch a labeled area found on or near the heat roller in the fuser. You can get 
burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to 
avoid injuries or burns. Switch off the printer immediately and wait 40 minutes for the fuser to cool.
1. Fuser
2. Transfer belt unit
6140-022
1
2
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User Guide 114
Ordering Supplies
This section includes:
•Consumables on page 114
•Routine Maintenance Items on page 114
•When to Order Supplies on page 114
•Recycling Supplies on page 115
Consumables
Use only genuine Xerox Toner Cartridges (Cyan, Magenta, Yellow, and Black).
Notes:
•Each toner cartridge includes installation instructions.
•Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner 
remaining amount displayed may not be accurate.
•To enhance print quality, the toner cartridges have been designed to cease functioning at a 
predetermined point.
Routine Maintenance Items
Routine maintenance items are printer parts that have a limited life and require periodic replacement. 
Replacements may be parts or kits. Routine maintenance items are typically customer replaceable:
•Fuser
• Feed roller kit
•Imaging unit
Note:Although the transfer belt unit is not considered a routing maintenance item, if it becomes 
damaged, you can order another one. You can also order a duplex unit.
When to Order Supplies
The printer control panel displays a warning when a supply nears its replacement time. Verify that you 
have replacements on hand. It is important to order these supplies when the messages first appear to 
avoid interruptions to your printing. The control panel displays an error message when the supply must 
be replaced.
To order supplies, contact your local reseller or go to the Xerox Supplies website at 
www.xerox.com/office/6140supplies.
Caution:Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, 
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of 
performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this 
printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage 
may vary outside these areas; please contact your local representative for details.
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Recycling Supplies
For information on recycling supplies, go to www.xerox.com/gwa.
See also: 
Recycling and Disposal on page 163
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Phaser 6140 Color Laser Printer
User Guide 116
Managing the Printer
This section includes:
•Managing the Printer with CentreWare IS on page 116
•Checking Printer Status with PrintingScout on page 117
•Checking Printer Status via Email on page 118
Managing the Printer with CentreWare IS
This section includes:
•Accessing CentreWare IS on page 116
•Checking the Printer’s Status on page 116
•Checking Print Job Status on page 117
•Using Online Help on page 117
CentreWare IS enables you to check printer status and configure settings using a Web browser on a 
network computer. You can also use CentreWare IS to check the remaining volume of consumables and 
the paper loaded in the printer.
Notes:
•This section applies to Phaser 6140/N or /DN printer configurations connected to a network. A 
USB-only connection will not give you access to CentreWare IS. If you do not have a network 
connection to the printer, you can use PrintingScout. For details, see Checking Printer Status with 
PrintingScout on page 117.
•CentreWare IS requires a Web browser and a TCP/IP connection between the printer or device 
and the network (in Windows or Macintosh environments). TCP/IP and HTTP must be enabled in 
the printer, and a browser that supports Java Script is required. If Java Script is disabled, a 
warning message appears and CentreWare IS may not function properly.
Accessing CentreWare IS
To access CentreWare IS:
1. Verify that your printer is turned on.
2. Launch your computer’s Web browser and then enter your printer’s IP address in the address field 
using this format: http://xxx.xxx.xxx.xxx. Do not type “www” before the IP address.
Your printer’s CentreWare IS page opens in the browser.
Checking the Printer’s Status
1. In CentreWare IS, click the Status button (or, if you are in a different tab, click the Status tab).
The printer’s general status includes:
• The type, size, and amount (empty or full) of paper in each tray.
• The printer’s ready-for-printing status.
• The frequency with which the printer status information is refreshed.
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• The total page count of printed pages.
2. To check the printer’s supplies status, in the Status tab, click the Supplies button.
The printer’s supplies status includes:
• The amount remaining in each toner cartridge.
• The percentage remaining of the imaging unit’s life.
Checking Print Job Status
CentreWare IS keeps a log of current print jobs, including the name of the document, the person who 
submitted the print job, the job status, and more. You can also get a list of all print jobs.
1. To view the status of print jobs sent to the printer, in CentreWare IS, click the Jobs button (or Jobs 
tab if you are in another tab of CentreWare IS).
2. To view a job history list, in the Jobs tab, in the navigation pane on the left of the page, expand the 
History List link and then click Job History.
Using Online Help
For details about settings in CentreWare IS, click the Help button. For other support information, click 
the Support button (or tab).
Checking Printer Status with PrintingScout
Note:PrintingScout is a Windows-only application.
The PrintingScout utility automatically checks the printer status when you send a print job. 
PrintingScout can check the paper size that is loaded in the trays, the status of the output tray, and the 
remaining amount of consumables such as toner cartridges.
To open PrintingScout, do one of the following:
• In the Windows taskbar, double-click the PrintingScout icon.
•From the Start menu, select Programs > Xerox Office Printing > PrintingScout > Activate 
PrintingScout.
The printer’s status is displayed in the Status column of the Select Printer dialog box that opens.
For information on using PrintingScout, see the PrintingScout help: in the Windows Taskbar, right-click 
the PrintingScout icon and select Help.
See also: 
Installing PrintingScout on page 43
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User Guide 118
Checking Printer Status via Email
This section includes:
•Configuring Email Alerts on page 118
•Commands That Can be Used in Email Text on page 119
If you are working in a network environment where you can send and receive email, and the printer is 
connected to the network, you can configure the printer to email you reports about the printer:
• The network settings and the printer status.
• The errors that occur on the printer.
Configuring Email Alerts
In CentreWare IS, configure the following settings according to your email environment. After 
configuring the settings on each page, always click Save Changes and then restart the printer by 
turning it off and then on. For details about each item, refer to the Online Help for CentreWare IS.
1. Launch your Web browser and type your printer’s IP address in the browser address field.
2. In the printer’s CentreWare IS page, click the Properties button.
3. In the navigation pane on the left side of the page, click the Mail Alerts link.
4. In the Mail Alerts page, select the Enable Mail Alerts check box if it is not already selected.
5. In the SysAdmin Mail Address field, type your email address or the address to which you want 
email alerts sent.
6. In the Notification Items section, select the events for which you would like to be notified.
7. In the Connection Setup box, click the Email Server link.
The Email Server page opens.
8. In the Email Server Setup (Required to send Email) section, do the following:
a. In the Return Email Address field, type the return address used by the email server.
b. In the SMTP Server (IP Address or DNS Name) field, type the outgoing IP address used by your 
SMTP server for sending email.
Note:If you are unsure of the address, or DNS name if you are connecting using that, contact your 
Internet Service Provider (ISP) for the correct address information.
c. In the SMTP Port field, type the number of the port used. The default is 25.
9. In the Email Send Authentication section, do one of the following:
• If no authentication in necessary, select No Authentication in the Authentication Type field.
• If authentication is required, complete the fields as needed.
10. In the Email Server Setup (Required to receive Email) section, enter the appropriate information in 
the fields as needed.
11. In the Email Filter (Filters Email Received by the device) section, enter the email addresses of the 
users who are permitted to send email to the printer. If no address is specified here, the printer can 
receive email from all users.
12. In the Email Password (Password for remote status) section, to set the password for access to the 
printer, both read only and read/write, enter a password in the Password field and then enter it in 
the Re-enter Password field.
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13. Click the Save Changes button.
14. In the navigation pane on the left side of the page, click Port Enabling and then select the check 
boxes for the ports to enable. Be sure to enable at least the Enable Mail Alerts port.
15. Click the Save Changes button.
Commands That Can be Used in Email Text
Notes:
•You can specify any title for the email when checking the printer status or changing the printer 
settings.
•Use the commands described in the next section to create the text of the email.
Use each command according to the following rules.
• Prefix all commands with the pound sign (#), and specify the #Password command at the top of 
the email.
• Command lines without the pound sign (#) are ignored.
• Write one command on each line and separate each command and parameter with a space or a 
tab.
When the same command is written two or more times in one e-mail, the second and subsequent 
commands are ignored.
Example of Commands
• When the read-only password is “ronly” (for “read only”), and to check the printer status:
#Password ronly
#Status
• When the full access password is “admin”, and to set the recipient e-mail address to 
“[email protected]”:
#Password admin
CommandParameterDescription
#Password Password Use this command at the top of the 
email when a password for read only or 
full access is set. You can omit this 
command when the password is not set.
#NetworkInfo Set this when you want to check 
information on the network settings list.
#Status Set this when you want to check the 
printer status.
#SetMsgAddr Recipient Email address Use this command to specify the e-mail 
address to which e-mail reports are sent 
to. This command can only be used 
when the full access password is 
specified by the #Password command.
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#SetMsgAddr [email protected]
• When the full access password is “admin”, and to set the recipient e-mail address to 
“[email protected]”, then confirm the setting result on the network settings list:
#Password admin
#SetMsgAddr [email protected]
#NetworkInfo
Note:Describe the #SetMsgAddr command before the #NetworkInfo command. If they are 
written in reverse, the information retrieved by the #NetworkInfo command and the result of 
executing the #SetMsgAddr command may differ.
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