Xerox Phaser 6128MFP User Manual

							Description of Menu Items
Phaser® 6128MFP Multifunction Printer
121
Protocol Monitor Specifies the protocol monitor report to detect the cause of the communication trouble.
•Print Always  
Prints a report for every fax job.
•Print at Error  
Prints the report only when a communication error occurs.
•Do Not print (default) 
The report is not printed.
RAM Disk Allocates memory to the RAM Disk file system for the secure print, collating jobs, and 
Sample print features.
•Enable (default) 
Allocates memory for using the secure print and proof print features.
•Disable  
Does not allocate memory for using the secure print and proof print features.
Size Mismatch Specifies the action to take when the driver paper size settings do not match the 
control panel size settings.
•Off (default)  
Select this to display a message prompting you to load paper.
•Larger Size 
Select this to replace the paper with a longer size paper before printing in 100% 
magnification ratio.
•Nearest Size 
Select this to replace the paper with the nearest size paper before printing in 
100% magnification ratio.
•Manual Feed Slot 
Select this to print on paper loaded in the manual feed slot.
If a computer issues the instruction about paper selection, it overwrites this setting.
Startup Page •On (default)
•Off
Power On Wizard Resets the Power On Wizard. Item Description
Downloaded From ManualsPrinter.com Manuals 
						

							Description of Menu Items
Phaser® 6128MFP Multifunction Printer
122
Maintenance Mode
Use this menu for color registration and to reset defaults.
Secure Settings
Use this menu for user registration and to reset the fuser.
Item Description
Auto Regi Adjust Adjust the color registration automatically. Selecting On adjusts the color registration 
automatically. The default is On.
Adjust ColorRegi Correct the color registration manually. For details, refer to Color Registration on 
page 133.
•Auto Adjust  
Correct the color registration.
•Color Regi Chart  
Prints the correction chart.
•Enter Number  
Enter the number to correct the registration.
Initialize NVM Initializes the settings stored in the NVM except for the network settings. The NVM is 
a nonvolatile memory that stores the printer settings even after the power is turned 
off. After executing this function and restarting the printer, all the menu parameters 
are reset to their default values.
• You cannot execute this menu during printing.
• You need to restart the printer to activate this setting. After making the setting, 
turn off the printer and then turn it on again.
Init Print Meter Initializes the print counts.
Reset Fuser Resets the count for fuser life to 0.
Item Description
Panel Lock When enabled, access to the Admin Menu requires a password.
Service Lock •Copy  
When enabled, access to copy requires a password. Panel Lock must be enabled 
before enabling the Copy Lock.
•Fa x  
When enabled, access to the fax requires a password. Panel Lock must be enabled 
before enabling the Fax Lock.
•Scan to Email 
When enabled, access to the fax requires a password. Panel Lock must be enabled 
before enabling the Fax Lock.
•Scan to PC 
When enabled, access to the fax requires a password. Panel Lock must be enabled 
before enabling the Fax Lock.
Downloaded From ManualsPrinter.com Manuals 
						

							Description of Menu Items
Phaser® 6128MFP Multifunction Printer
123
Admin Reports
Use this menu to print various types of reports and lists regarding printer usage.
Scan to Email
Use this menu to enable or disable the Scan to Email function.
Item Description
Speed Dial Prints a report of the speed dial numbers.
Address Book Prints a report of the address book email addresses.
Server Address Prints a report of the address book server addresses.
Fax Activity Prints a report summarizing sent and received faxes.
Fax Pending Prints a report of the pending faxes.
Printer Meter Prints a report summarizing printing activity.
Downloaded From ManualsPrinter.com Manuals 
						

							Menu List
Phaser® 6128MFP Multifunction Printer
124
Menu List
The Menu Map helps you navigate the control panel menus. To print the Menu Map:
1. On the control panel, press the System button, select Information Pages, and then 
press the OK button.
2. Select Menu Map, and then press the OK button to print.
Print the Menu Map to see other information pages available for printing. From the printer, 
the menu map prints in English, for all other languages, go to 
www.xerox.com/office/6128MFPsupport
.
See also: 
Description of Menu Items on page 108
Downloaded From ManualsPrinter.com Manuals 
						

							Phaser® 6128MFP Multifunction Printer
125 This chapter includes:
 •Print-Quality Problems on page 126
•Copy-Quality Problems on page 131
•Color Registration on page 133
Print Quality
9
Downloaded From ManualsPrinter.com Manuals 
						

							Print-Quality Problems
Phaser® 6128MFP Multifunction Printer
126
Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table to 
correct the problem.
If the print quality does not improve after carrying out the appropriate action, contact 
Xerox Customer Support or your reseller.
Note: To enhance print quality, toner cartridges for many models of equipment have been 
designed to cease functioning at a predetermined point. 
Symptom Reason/Action
Part of image missing Part of the imaging unit protective sheet is still in the printer. Follow these steps 
to fix the problem:
• Remove the imaging unit.
• Remove the protective sheet from the imaging unit.
• Confirm that all yellow shipping ribbons have been removed from the right 
side of the imaging unit.
• Replace the imaging unit.
Faded printouts Multiple colors faded:
• The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
• Remove the protective sheet from the imaging unit.
• The paper is outside the recommended specification range.
Replace the media with a recommend size and type, and confirm that your 
control panel settings are correct. See About Paper on page 45.
• The paper is damp.
Replace the paper. See About Paper on page 45.
• The transfer unit is old or damaged.
Replace the transfer unit.
• The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/6128MFPsupport,
 
for assistance.
Downloaded From ManualsPrinter.com Manuals 
						

							Print-Quality Problems
Phaser® 6128MFP Multifunction Printer
127
Only one color faded:
• Check the condition of the toner cartridge, and replace as necessary.
• Confirm that all yellow shipping ribbons have been removed from the right 
side of the imaging unit.
Stray black dots or white 
areas (drop outs)The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that your 
control panel settings are correct. See About Paper on page 45.
The transfer unit is old or damaged.
Replace the transfer unit.
The toner cartridges are not Xerox toner cartridges.
• Check the condition of the toner cartridge, and replace as necessary.
• Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
There is dirt in the paper path.
• Print several blank sheets.
Vertical black or color 
streaksMultiple colored streaks or lines:
• The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as necessary.
• The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
Streak in only one color:
• Check the condition of the imaging unit and replace as necessary.
Recurring smudges Dirt in the paper path.
Print several blank sheets.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that your 
control panel settings are correct. See About Paper on page 45.
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as necessary. Symptom Reason/Action
Downloaded From ManualsPrinter.com Manuals 
						

							Print-Quality Problems
Phaser® 6128MFP Multifunction Printer
128
Toner smears when 
rubbedThe paper is damp.
Replace the paper. See About Paper on page 45.
The paper is outside the recommended specification range.
Replace the paper with a recommend size and type, and confirm that your 
print driver settings are correct. See About Paper on page 45.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
The fuser is old or damaged.
Replace the fuser.
Blank pages Two or more sheets may be feeding at once.
Remove the paper stack from the tray, fan it, and reinsert it.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
The transfer unit is old or damaged.
Replace the transfer unit.
The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/6128MFPsupport
, 
for assistance.
Hair-like marks appear in 
or around black half-tone 
printing Shadows appear 
around areas of dense 
black printingThe paper was left unwrapped for a long time (especially in a dry environment).
Replace the paper. See About Paper on page 45.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that your 
print driver settings are correct. See About Paper on page 45.
The transfer unit is old or damaged.
Replace the transfer unit.
Color around the edge of 
printing is incorrectThe color registration is incorrect.
Adjust the color registration. See Color Registration on page 133. Symptom Reason/Action
Downloaded From ManualsPrinter.com Manuals 
						

							Print-Quality Problems
Phaser® 6128MFP Multifunction Printer
129
Partial blanks, creased 
paper, or blotted printingThe paper is damp.
Replace the paper.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type. See About Paper on 
page 45.
The transfer unit, or fuser, is not installed correctly.
Reinstall the transfer unit and/or fuser.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
Condensation inside the printer causes partial blanks or creased paper.
Turn the printer on, and leave it on, for at least one hour to get rid of the 
condensation. If the problems still occurs, see the Xerox Support website, 
www.xerox.com/office/6128MFPsupport
, for assistance.
Vertical blanks The laser is being blocked. 
Remove the imaging unit and clean all debris from the laser len(s) with a lint 
free cloth.
The toner cartridges are not Xerox toner cartridges.
• Check the condition of the toner cartridge, and replace as necessary.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
Slanted printing The paper guides in the Paper Tray are not set correctly.
Reset the paper guides in the Paper Tray. See Loading Paper on page 48.
If you are using the manual feed slot, and it is not printing property, use the 
paper tray.
Horizontal bands, 
approximately 22 mm 
wide, appear vertically 
every 73 mmThe imaging unit has been exposed to too much light; possibly from leaving 
the front door open too long. 
Replace the imaging unit.
Colors are blurry or there 
is white area around 
objectsColor to color alignment is not correct.
Use the automatic color registration. See Color Registration on page 133. Symptom Reason/Action
Downloaded From ManualsPrinter.com Manuals 
						

							Print-Quality Problems
Phaser® 6128MFP Multifunction Printer
130
Printed colors do not 
match the screenChange the image settings and color balance settings in the printer driver:
1. From the print dialog box, click the Properties or Preferences button.
2. Click the Image Options tab.
3. Click the Image Settings button at the bottom of the page.
4. Adjust the settings until you are satisfied with your color balance.
5. If you still want to adjust the colors on your printed material, click the Color 
Balance tab and adjust the settings in this tab.
For more information about these driver features, click the Help button in 
the driver. Symptom Reason/Action
Downloaded From ManualsPrinter.com Manuals