Xerox DocuPrint 4590 EPS User Manual

							Xerox 4590 EPS/4110 EPS User Guide
5-9
5. Maintenance
6.Push the removed cartridge back into the original position 
until a click sound is heard.
7.Close the right cover on the finisher.
NOTE:A message will be displayed and the machine will not 
operate if the right cover is even slightly open.
Replacing the staple cartridge for booklets
When a booklet finisher (optional) is installed and it is time to 
replace the staple cartridge for booklets, a message appears on 
the Control Panel screen. 
CAUTION:Using staple cartridges not recommended by Xerox 
may impair quality and performance. Use only staple cartridges 
recommended by Xerox for the machine.
NOTE:To order a staple cartridge, contact the Customer Support 
Center.
1.Make sure that the machine has stopped and then open the 
right cover on the finisher. 
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
5-10
5. Maintenance
2.Pressing the lever to the right, pull out the booklet staple 
cartridge. 
3.Hold the tabs of the booklet staple cartridge and then lift to 
remove it.
4.Holding the tabs of a new booklet staple cartridge, return the 
cartridge to the original position and gently push it until it 
clicks.
5.Return the unit to its original position.
6.Close the right cover of the finisher.

ù

ú
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
5-11
5. Maintenance
NOTE:A message will be displayed and the machine will not 
operate if the right cover is even slightly open.
Replacing the staple waste container
The staple waste container collects the unused staple cuttings 
from the staple cartridge. A message will display on the Control 
Panel screen indicating that the container is full and it is time to 
replace it.
NOTE:The following replacement procedures are also illustrated 
on the inside of the finisher cover door.
1.Make sure that the machine has stopped, and then open the 
right cover on the finisher. 
2.Pinch the R5 lever to unlock it and pull out the staple waste 
container.
3.Safely discard the used staple waste container.
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
5-12
5. Maintenance
4.Align the bottom of the new staple waste container onto the 
support shelf..
5.Push the container into the machine until you hear a click 
noise. After a short delay, the new staple waste container will 
lock automatically.
6.Close the right cover of the finisher.
NOTE:A message will be displayed and the machine will not 
operate if the right cover is even slightly open.
Emptying the punch scrap container
The Control Panel screen will display a message indicating when 
it is time to empty the punch scrap container. Once you discard 
the scraps according to the message, the machine resets the 
punch counter to 0. 
NOTE:If you pull the container out to check the level and place 
the container back into the machine without emptying it, the punch 
counter is still reset to 0 and the actual punch count no longer 
reflects the correct amount of scraps in the container.
To ensure that the container does not overflow and result in jams 
in the Finisher, it is recommended that you regularly check and 
empty the punch scrap container, such as every time you open the 
Finisher door.
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
5-13
5. Maintenance
NOTE:Remove the container while the machine is powered on. If 
you switch the power off when emptying the scrap container, the 
machine will not be able to detect that the scraps have been 
disposed. Ensure that all scraps are discarded.
1.Make sure that the machine has stopped, and then open the 
right cover on the finisher. 
2.Pull out the punch scrap container.
3.Discard all the punch scraps in an appropriate container.
4.Insert the empty punch scrap container as far as possible.
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
5-14
5. Maintenance
CAUTION:Pulling out the container and pushing it back into 
place resets the punch counter setting to 0. Make sure to 
completely empty the container so the counter number accurately 
matches the state of the container.
5.Close the right cover of the light finisher.
NOTE:A message will be displayed and the machine will not 
operate if the right cover is even slightly open.
Cleaning the machine 
The following procedure describes how to clean the components 
of the machine. 
WARNING:Before you start to clean the machine, be sure to 
switch off and unplug the machine. Cleaning the machine without 
switching off the power may cause an electric shock. 
CAUTION:Do not use benzene, paint thinner, other volatile 
liquids, or spray insect repellent on the machine as doing so may 
discolor, deform, or crack covers. 
CAUTION:Cleaning the machine with an excessive amount of 
water may cause the machine to malfunction or damage 
documents. 
1.Wipe the exterior with a soft cloth moistened with water. 
NOTE:If it is difficult to remove dirt, try gently wiping with a soft 
cloth moistened with a small amount of neutral detergent.
2.Wipe off any excess water from the exterior with a soft cloth. 
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
6- 1
6. Problem Solving
Troubleshooting
Use the following information for troubleshooting procedures to 
solve the problems.
Power is not switched On.CauseIs the power switch on the machine turned off?
No YesActionTurn the power switch on.
Refer to “Power on/off” in Chapter 2.
No
CauseIs the power cord plugged into the power outlet?
ActionTurn the power switch off and then firmly plug in the power 
cord. Then turn the power switch on.
Refer to “Power on/off” in Chapter 2.
No
CauseIs the power cord disconnected from the machine or the 
rear of the rack?
ActionTurn the power switch off and then firmly plug in the power 
cord. Then turn the power switch on.
Refer to “Power on/off” in Chapter 2.
No
CauseIs power of the correct voltage being supplied?
ActionMake sure that the power supply is 200 -240 V (volts), 
15 A (amperes).
Make sure that power of capacity compatible with the 
specified maximum power consumption of the machine 
(2.8 - 3.1 KVA) is being supplied.
Display is dark.CauseIs the Power Saver button on?
No YesActionThe machine is in the Power Saver mode. Press the 
Power Saver button on the Control Panel to cancel the 
Power Saver mode.
Refer to “Power Saver Mode” in Chapter 2.
No
CauseIs the Brightness Dial set too low?
ActionUse the Brightness Dial to adjust display brightness.
Refer to “User Interface (UI)” in Chapter 2.
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
6-2
6. Problem Solving
A message is displayed.CauseHas a paper jam occurred?
No YesActionFor information on paper jams, refer to “Paper Jams” in this
chapter.
No
CauseAn error code displayed?
ActionRefer to “Error Code” in this chapter.
The machine is not working 
properly.ActionRefer to “Machine Trouble” in this chapter.
No Yes
Image quality is not good.ActionRefer to “Image Quality Problems” in this chapter.
No Yes
Trouble during printing.ActionRefer to “Trouble during Printing” in this chapter.
Yes
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
6-3
6. Problem Solving
Machine trouble
If you think some trouble is occurring on the machine, check the 
machine status again.
WARNING:Precision components and high-voltage power 
supplies are used on the machine. Never open or remove 
machine covers that are screwed shut unless specifically 
instructed in the User Guide. A high-voltage component can cause 
electric shocks. When opening the panels and covers that are 
screwed shut to install or detach optional accessories, be sure to 
follow instructions in the respective User Guide. Do not try to alter 
the machine configuration or modify any parts. Doing so might 
cause machine malfunction or fire.
Symptoms Check Remedy
Power is not 
switched On.Is the power switch on the 
machine turned off?Turn the power switch on.
Refer to “Power on/off” in Chapter 2.
Is the power cord plugged into the 
power outlet?Turn the power switch off and then firmly plug in the 
power cord. Then turn the power switch on.
Refer to “Power on/off” in Chapter 2.
Is the power cord disconnected 
from the machine or the rear of the 
rack?
Is power of the correct voltage 
being supplied?Make sure that the power supply is 
200 -240 V (volts), 15 A (amperes).
Make sure that power of capacity compatible with 
the specified maximum power consumption of the 
machine 
(2.8 - 3.1 KVA) is being supplied.
Display is dark. Is the Power Saver button on? The machine is in the Power Saver mode. Press 
the Power Saver button on the Control Panel to 
cancel the Power Saver mode.
Refer to “Power Saver Mode” in Chapter 2.
Is the brightness dial set too low? Use the brightness dial to adjust display brightness.
Refer to “User Interface (UI)” in Chapter 2.
Unable to print. Is a message displayed on the 
Control Panels display?Follow the instructions displayed to solve the 
problem.
Is the printer mode Off-line? Press the Machine Status button and confirm the 
Print Mode on the Machine Status screen. If Print 
Mode is Off-Line, select On-Line in the Print 
Mode screen.
Is the power cord disconnected 
from the machine or the rear of the 
rack?Turn the power switch off and then firmly plug in the 
power cord. Then turn the power switch on.
Refer to “Power on/off” in Chapter 2.
Downloaded From ManualsPrinter.com Manuals 
						

							Xerox 4590 EPS/4110 EPS User Guide
6-4
6. Problem Solving
Online indicator 
does not light 
even though you 
instructed it to 
print.Is the interface cable 
disconnected?Turn the power switch off, unplug the power cord 
from the power outlet, and check the interface cable 
connection.
For information about network connectivity, refer to 
the System Administration Guide.
Is the environment correctly set on 
the personal computer?Check the DocuSP print driver and other 
environment settings on the personal computer.
Printing is not 
performed even 
though printing 
was instructed 
on Tray 5 
(Bypass).Is paper of the size specified for 
printing loaded on the tray?Follow the instructions displayed to load paper of 
correct size and instruct it to print again.
Refer to “Loading paper in Tray 5” in Chapter 3.
Unsatisfactory 
print quality.A probable cause is an image 
defect.Remedy the trouble referring to Image Quality 
Trouble described later.
Refer to “Image Quality Problems” in this chapter.
Text is not 
printed correctly 
(text is 
corrupted).Non-standard fonts are used for 
printing.Check the application or print driver settings. 
Online indicator 
lights and copies 
are not delivered 
with Online still 
lit.Data remaining in machine 
memory.Cancel printing or purge remaining data.
Refer to “Checking current/pending jobs” in Chapter 
4.
Cannot insert or 
remove trays.Did you open a cover or turn 
power off during printing?Turn the power off without unnecessarily inserting 
or removing a paper tray. Wait several seconds and 
then turn the power switch on. Make sure that the 
machine is online (ready to receive data) and then 
insert or remove the paper tray.
Symptoms Check Remedy
Downloaded From ManualsPrinter.com Manuals