Xerox DocuPrint 4590 EPS User Manual

							Xerox 4590 EPS/4110 EPS User Guide
6-55
6. Problem Solving
Paper Jams at the optional High Capacity Feeder Unit
This section describes how to remedy paper jams that occur at the 
following locations: 
• Paper jams in Lower Left Cover
• Paper jams at lever 1a and Knob1c
• Paper jams at lever 1b
• Paper jams at lever 1d
NOTE:Remedies differ depending on where paper jam occurs. 
Follow the instructions displayed and remove the jammed 
paper.
Paper jams in Lower Left Cover
1.Open the front cover of the optional high capacity feeder unit. 
2.Open the lower left cover while gripping the release lever. 
3.Remove the jammed paper. 
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
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							Xerox 4590 EPS/4110 EPS User Guide
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6. Problem Solving
4.Close the lower left cover.
5.Close the front cover of the high capacity feeder unit.
NOTE:A message will be displayed and the machine will not 
operate if the High Capacity Feeder Unit front cover is 
even slightly open.
Paper jams at lever 1a and Knob 1c
1.Open the front cover of the high capacity feeder unit.
2.Move lever 1a to the right and turn knob 1c to the right. 
Remove the jammed paper. 
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
3.Return lever 1a to the original position. 
4.Close the front cover of the high capacity feeder unit. 
NOTE:A message will be displayed and the machine will not 
operate if the High Capacity Tray Unit Feeder Unit front 
cover is even slightly open.
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							Xerox 4590 EPS/4110 EPS User Guide
6-57
6. Problem Solving
Paper jams at lever 1b
1.Open the front cover of the high capacity feeder unit. 
2.Move lever 1b to the right and turn knob 1c to the right. 
Remove the jammed paper. 
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
3.Return lever 1b to the original position. 
4.Close the front cover of the high capacity feeder unit.
NOTE:A message will be displayed and the machine will not 
operate if the High Capacity Feeder Unit front cover is 
even slightly open.
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							Xerox 4590 EPS/4110 EPS User Guide
6-58
6. Problem Solving
Paper jams at lever 1d
1.Open the front cover of the high capacity feeder unit. 
2.Move lever 1d upwards and remove the jammed paper. 
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
3.Return lever 1d to the original position. 
4.Close the front cover of the High Capacity Feeder tray unit.
NOTE:A message will be displayed and the machine will not 
operate if the High Capacity Feeder Tray Unit front cover is even 
slightly open.
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							Xerox 4590 EPS/4110 EPS User Guide
6-59
6. Problem Solving
Stapler faults
Perform the procedures on the following pages when prints are 
not stapled or when staples are bent. Contact the Customer 
Support Center if the problem persists after you have tried these 
solutions.
If staples are stapled on the documents in the manner shown in 
the illustrations, contact the Customer Support Center. 
KEY POINT:Remove the bent staple when opening the staple 
cartridge cover. If you do not remove the bent staple, a staple jam 
may occur as a result. Use the staple cartridge cover only when 
removing the bent staple.
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							Xerox 4590 EPS/4110 EPS User Guide
6-60
6. Problem Solving
Staple jams in the staple cartridge
The following describes the remedy for staple jams in the staple 
cartridge.
1.Make sure that the machine has stopped and then open the 
front cover on the finisher. 
2.Locate and grasp the R1 handle of the staple cartridge. 
3.Pull the staple cartridge straight out. 
NOTE:After removing the staple cartridge, check the inside of the 
finisher for any remaining staples.
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							Xerox 4590 EPS/4110 EPS User Guide
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6. Problem Solving
4.Open the staple cartridge as shown in the illustration and 
remove the jammed staple. 
WARNING:Be careful when removing jammed staples to avoid 
hurting your fingers.
5.Snap the staple cartridge back into the staple case.
6.Push the removed cartridge back to the original position.
7.Push it straight inward until click sound is heard.
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							Xerox 4590 EPS/4110 EPS User Guide
6-62
6. Problem Solving
8.Close the finisher right cover.
NOTE:A message will be displayed and the machine will not 
operate if the right cover is even slightly open.
If the staples cannot be removed after carrying out the above 
procedures, contact the Customer Support Center.
Staple jams at staple cartridge for booklets
The following describes the remedy for staple jams in the staple 
cartridge for booklets.
1.Make sure that the machine has stopped and then open the 
front cover on the light finisher. 
2.Pressing the lever to the right, pull out the cartridge. 

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							Xerox 4590 EPS/4110 EPS User Guide
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6. Problem Solving
3.Hold the tabs of the booklet staple cartridge and then lift to 
remove it. 
4.Remove the jammed staples as shown in the illustration. 
WARNING:Be careful when removing jammed staples to avoid 
hurting your fingers.
5.Holding the tabs of the booklet staple cartridge, return the 
cartridge to the original position and gently push it until it 
clicks. 
6.Return the unit to its original position.
7.Close the finisher right cover.
NOTE:A message will be displayed and the machine will not 
operate if the right cover is even slightly open.
If the staples cannot be removed after carrying out the above 
procedures, contact the Customer Support Center.
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							Xerox 4590 EPS/4110 EPS User Guide
6-64
6. Problem Solving
Solving curled output
Use the De-curl button on the machine to correct curling of the 
output. The De-curl button functions when in operation as well as 
when the machine is powered on but idle.
To change the curling correction mode while the machine is in 
operation, press the De-curl button and the change is applied 
immediately.
NOTE:Pressing the Reset button on the Control Panel cannot 
change the curling correction mode.
1.Check how the output copy is curled. 
2.Check the De-curl lights.
• When turning on the power of this machine, the de-curl 
mode is set to Auto.
• When you cancel the Power Saver Mode, the de-curl 
mode will be set to Auto.
3.Press De-curl.   
NOTE:Pressing the De-curl button toggles the mode between 
Auto, ON, and OFF. For more information, refer to “Mode and 
function of De-curl button” in this chapter.
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