Toshiba Stratagy 4/6/24 Installation And Maintenance Manual

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STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
PARAMETER 
hot-box DESCRIPTION 
If you remove the initial # sign and activate this option, when Stratagy detects a 
specific tone, Stratagy “jumps” to a specified User ID. Used to handle incoming 
faxes, detect connections from TDD machines for deaf communication, etc. 
There are 24 values available. For example: 
set hot-box 994 sets all 24 to User ID 994 
set hot-box 994 1 sets the first hot-box to User ID 994 
Possible values: valid User ID, possibly followed by a hot-box value (1 - 24) 
Stratagy 24 Default: comment line (# set hot-box 994) 
Stratagy 4 and 6 default: 994 
lognam System log file name. This log file contains start-up information, any execution 
error information, system actions, and shutdown information. 
NOTE: 
This file keeps grows slowly It is a good idea to periodically archive or delete it 
once or twice a year, whenever you perform preventive maintenance. 
Possible values: valid DOS filename The single quotes are required. 
Default: ‘Stratagy.LOG’ 
Ipt-port Printer port Stratagy should use when asked to print a report. 
Possible values: 0 (no printer), 1, 2 (port number) 
Default: 1 
max-dl-inits 
Number of simultaneous ports that may go off-hook and dial the telephone 
system initialization code. This is necessary because some switches are blocking. 
Possible values: 1, 2, . . . . number of ports 
Default: 2 
max-prompt Number of times a prompt should repeat until deciding to hang up. 
Possible values: 1 - 9 
Default: 2 
msg-log By removing the initial # sign on this option and defining a valid DOS file name, 
Stratagy will log every received message and every User ID that checks for 
messages along with the DTMF entered. 
Possible values: valid DOS file name. The single quotes are required. 
Default: comment line (#set msg-log ‘MSG.LOG’) 
Table 5-l 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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PARAMETER 
n-ochan 
DESCRIPTION 
Number of dedicated ports (starting at port 1) to reserve for outbound notify ports. 
This number must not exceed the total number of available ports. 
IMPORTANT NOTE: 
If the value is set to 0, Stratagy will attempt to use the highest numbered 
IDLE port. The danger of this is that Stratagy may inadvertently begin a 
notification on a port with an incoming call. 
Possible values: 0 - 24 (number of ports) 
Default: 0 
iam-maxlen Maximum number of seconds to allow for recording a User ID’s name and 
extension. The name and extension recording is used for directory access and 
whenever Stratagy tries to identify the User ID. 
Possible values: 1 - 99 (seconds) 
Default: 5 
lew-send Whether a User ID (User) can send a message to a list of User IDS that is created 
when the destination is defined. 
TRUE: Allow a User ID (User) to send a message to a list of User IDS that is created 
when the destination is defined. When User presses 4 to send a new 
message, then 1 to select a User ID destination, the User is prompted to 
enter the next User ID or the # sign to finish entering User IDS. When the 
User presses 3 to send, the message is sent to every User ID that was 
entered. 
FALSE: Do not allow a User ID (User) to send a message to a list of User IDS that is 
created when the destination is defined. 
Possible values: true, false 
Default: false 
notify-restriction 
If you remove the initial # sign and activate this option with a valid port number, 
Stratagy restricts notify to use only the defined port. The port will still take 
incoming calls. This is particularly useful for those switches that require message 
lights to be turned off by the same port that turned them on. 
Possible values: 1, 2, . . . . highest port number 
Default: comment line (# set notify-restriction 1) 
password 
Sets the system password. The password is case sensitive; i.e., uppercase letters 
are different from lowercase letters. 
Possible values: up to 8 alphabetical characters. The single quotes are required. 
Default: ‘Stratagy’ 
Table 5-1 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
PARAMETER 
play-skip 
DESCRIPTION 
Number of seconds to rewind or skip forward during message playback when a * 
or # is pressed. 
Possible values: 1 - 99 (seconds) 
Default: 5 
please-hold Whether or not the system says “Please hold while I try that extension for you” 
before transferring a caller. 
TRUE The system plays the above prompt. 
FALSE The system does not play the above prompt and immediately executes the 
dl_dtwait string or the Extension string, as appropriate. 
Possible values: true, false 
Default: true 
prompt-file 
Default prompt file that Stratagy should use on an incoming call. This allows you 
to redefine the default language prompt file from English. It does not preclude you 
from changing the prompt file during the call. 
Possible values: valid prompt file. The single quotes are required. 
Default: ‘English’ 
purge Number of days before a message is set for purging/deletion. Whenever a User 
accesses his User ID and presses 1 to Play Messages, the system will tell him 
how many messages he has that will be automatically deleted when he presses 9 
to return to the previous menu. 
IMPORTANT NOTE: 
Once a message is deleted by purging there is no way to retrieve it. 
Possible values: 0 (purging disabled), 1 - 99 (days) 
Default: 0 
rotary Whether rotary detection is enabled. 
With rotary detection enabled, the system detects and understands rotary entered 
digits. Note the following: 
n Only rotary digits 3 and higher are currently detected. Therefore, if you plan to USC 
this feature, make sure that all your outside dialing User IDS do not have either 
digits 1 or 2. 
n There are no * and # signs on rotary phones. Therefore, setting this to true will 
introduce additional delays when the system detects the dialed number. 
Possible values: true (enabled), false (disabled) 
Default: false 
Table 5-l 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
PARAMETER 
security-min-length 
DESCRIPTION 
Minimum length security code that Stratagy will accept as a new security code 
when a user attempts to change it from a telephone. 
Possible values: 1 - 8 
Default: 1 
short-direct-send What is played when the direct message code (usually 998) is entered followed 
by the User ID. 
TRUE: “You entered” and the User ID’s name and extension recording plays. 
FALSE User ID’s current greeting plays (as if received a Ring No Answer). 
Possible values: 
true, false 
Default: false 
shutdown Day and time Stratagy performs automatic shutdown for disk maintenance. 
The first value between the single quotes is the day of week, where 
0 Sunday 4 Thursday 
1 Monday 5 Friday 
2 Tuesday 6 Saturday 
3 Wednesday -1 everyday 
The second value 
between the single quotes is the hour and minute at which the 
shutdown occurs, this is given in 24 hour format with the colon (:) omitted. For 
example, 9:30 p.m. is 2130. 
Default: ‘2 130’ (Tuesday at 1:30 a.m.) 
tape-length When a User selects option 1, and then 78 (continuous play) or 79 (continuous 
delete), this option defines the total number of minutes to play or delete. Usually 
defines the length of one side of a tape that might be used for recording a set of 
messages in a User ID. 
Possible values: 10 - 99 (minutes) 
Default: 30 
timestamp-forwards Controls the date/time stamp the system uses on a forwarded message. 
TRUE Use the date/time that the message was forwarded. 
FALSE Use the original date and time the message was first recorded. 
Possible values: true, false 
Default: true 
Table 5-l , 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
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PARAMETER 
tmo-blank 
DESCRIPTION 
Total number of minutes Stratagy waits before blanking the Main Menu screen to 
prevent screen burn-in. 
NOTE: 
This option only blanks the screen if the current screen is the Main Menu. 
Possible values: 0 (disabled), 1 - 99 (minutes) 
Default: 5 
tmo-dtmf Amount of time Stratagy waits to determine that the caller has finished entering 
DTMF digits (provided that they do not press the #). In units of 100 ms. 
Possible values: 10 - 99 (units of 100 ms) 
Default: 12 
tmo-hold Number of seconds before Stratagy attempts to transfer a caller after the caller 
has pressed * to hold for a busy extension. 
When a caller presses * to hold for a busy extension, Stratagy plays a file called 
C:\Stratagy\HOLD.VOX after which Stratagy attempts to transfer the caller again. 
If that file is missing, Stratagy is silent for the number of seconds specified by this 
option. 
NOTE: 
To have callers hear a specialty recording while on hold, record over HOLD. VOX 
by accessing the System Administration Menu. See the Programming section, 
Chapter 5, “System Administrator’s User ID” for details. 
Default: 20 (seconds) 
tmo-idle When this value is greater than 0, it enables a special function in Stratagy to go 
off-hook and back on-hook whenever a port is idle for the specified number of 
seconds. This is necessary only under rare circumstances when a telephone 
switch may not release a station that is connected to Stratagy even after Stratagy 
has gone on-hook. 
Default: 0 
tmo-menu Amount of time Stratagy waits before repeating a choice menu. In units of 100 
ms. 
Possible values: 1 - 99 (units of 100 ms) 
Default: 20 
tmo-pickup Minimum amount of time the system waits between an on-hook and off-hook 
event. In units of 100 ms. 
Possible values: 10 - 99 (units of 100 ms) 
Default: 20 
Table 5-1 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
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PARAMETER 
tmo-serial 
tmo-silence 
DESCRIPTION 
Maximum number of seconds Stratagy waits for a response when communicating 
with other peripheral devices through a serial port. Otherwise, Stratagy could 
potentially wait forever. 
Possible values: 2 - 99 (seconds) 
Default: 2 Stratagy 6 and 24 only. 
Maximum amount of silence time the system waits before deciding to finish a 
recording and hang up. In seconds. 
Possible values: 3 - 9 (seconds) 
Default: 5 
tmo-sound Maximum amount of sound/dial tone time the system waits before deciding to 
finish a recording and hang up. In seconds. 
Possible values: 3 - 9 (seconds) 
Default: 5 
user-log If you remove the initial # sign and activate this option, whenever a User ID is 
accessed via DTMF, the system will make an entry in the log file specified. The. 
log entry consists of the date, time and User ID. This is useful for creating a data 
file which can later be analyzed for call distributions and accesses by dates, days, 
and times. 
Possible values: valid DOS file name. The single quotes are required. 
Default: comment line (# set user-log ‘USERID.LOG’) 
baud1 Baud rate for logical serial port 1. This operates on the physical COM port as 
defined by set serial-port1 . 
Possible values: 300, 1200, 2400, 9600. 
Default: 2400 Stratagy 6 and 24 only. 
baud2 Baud rate for logical serial port 2. This operates on the physical COM port as 
defined by set serial-port2. 
Possible values: 300, 1200, 2400, 9600. 
Default: 2400 Stratagy 6 and 24 only. 
baud3 Baud rate for logical serial port 3. This operates on the physical COM port as 
defined by set serial-port3. 
Possible values: 300, 1200, 2400, 9600. 
Default: 2400 Stratagy 6 and 24 only. 
baud4 Baud rate for logical serial port 4. This operates on the physical COM port as 
defined by set serial-port4. 
Possible values: 300, 1200, 2400, 9600. 
Default: 2400 Stratagy 6 and 24 only. 
Table 5-I 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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PARAMETER 
databitsl 
databits 
databits 
databits 
parity1 
parity2 
parity3 
parity4 
DESCRIPTION 
Number of data bits for logical serial port 1. 
Possible values: 7, 8 
Default: 8 
Number of data bits for logical serial port 2. 
Possible values: 7, 8 
Default: 8 
Number of data bits for logical serial pot-l 3. 
Possible values: 7, 8 
Default: 8 
Number of data bits for logical serial port 4. 
Possible values: 7, 8 
Default: 8 
Parity to use for logical serial port 1. 
Possible values: none, even, odd, mark, space 
Default: none 
Parity to use for logical serial port 2. 
Possible values: none, even, odd, mark, space 
Default: none 
Parity to use for logical serial pot-t 3. 
Possible values: none, even, odd, mark, space 
Default: none 
Parity to use for logical serial port 4. 
Possible values: none, even, odd, mark, space 
Default: none Stratagy 6 and 24 only. 
Stratagy 6 and 24 only. 
Stratagy 6 and 24 only. 
Stratagy 6 and 24 only. 
Stratagy 6 and 24 only. 
Stratagy 6 and 24 only. 
Stratagy 6 and 24 only. 
Stratagy 6 and 24 only. 
Table 5-I 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
PARAMETER 
serial-port1 
DESCRIPTION 
In order for Stratagy to communicate with peripheral devices connected to 
COM/RS232 ports, it needs to know which ports are connected. There is a 
mapping from the port that Stratagy knows to the physical port on the computer. 
This mapping is defined by this option. To define serial port 1 as active, simply 
define the COM port where it should be mapped. 
serial-port2 Example: Set this option to 1 to connect serial port 1 (Stratagy) to COM port 1. 
Possible values: 0 (not connected), 1 (COM port I), 2 (COM port 2), 3 (COM port 
3), 4 (COM port 4) 
Default: 0 Stratagy 6 and 24 only. 
In order for Stratagy to communicate with peripheral devices connected to 
COMRS232 ports, it needs to know which ports are connected. There is a 
mapping from the port that Stratagy knows to the physical port on the computer. 
This mapping is defined by this option. To define serial port 2 as active, simply 
define the COM port where it should be mapped. 
serial-port3 
serial-port4 Example: Set this option to 2 to connect serial port 2 (Stratagy) to COM port 2. 
Possible values: 0 (not connected), 1 (COM port I), 2 (COM port 2) 3 (COM port 
3), 4 (COM port 4) 
Default: 0 Stratagy 6 and 24 only. 
In order for Stratagy to communicate with peripheral devices connected to 
COM/RS232 ports, it needs to know which ports are connected. There is a 
mapping from the port that Stratagy knows to the physical port on the computer. 
This mapping is defined by this option. To define serial port 3 as active, simply 
define the COM port where it should be mapped. 
Example: Set this option to 3 to connect serial port 3 (Stratagy) to COM port 3. 
Possible values: 0 (not connected), 1 (COM port I), 2 (COM port 2), 3 (COM port 
3), 4 (COM port 4) 
Default: 0 Stratagy 6 and 24 only. 
In order for Stratagy to communicate with peripheral devices connected to 
COM/RS232 ports, it needs to know which ports are connected. There is a 
mapping from the port that Stratagy knows to the physical port on the computer. 
This mapping is defined by this option. To define serial port 4 as active, simply 
define the COM port where it should be mapped. 
Example: Set this option to 4 to connect serial port 4 (Stratagy) to COM port 4. 
Possible values: 0 (not connected), 1 (COM port l), 2 (COM port 2), 3 (COM port 
3), 4 (COM port 4) 
Default: 0 Stratagy 6 and 24 only. 
Table 5-1 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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PARAMETER 
stopbitsl 
stopbits 
stopbits 
stopbits 
fax-dl-init 
fax-flow-control 
fax-id 
fax-max-retries 
DESCRIPTION 
Number of stop bits to use for logical serial port 1. 
Possible values: 0, 1, 2 
Default: 1 Stratagy 6 and 24 only. 
Number of stop bits to use for logical serial port 2. 
Possible values: 0, 1, 2 
Default: 1 Stratagy 6 and 24 only. 
Number of stop bits to use for logical serial port 3. 
Possible values: 0, 1, 2 
Default: 1 Stratagy 6 and 24 only. 
Number of stop bits to use for logical serial port 4. 
Possible values: 0, 1, 2 
Default: 1 Stratagy 6 and 24 only. 
Dial codes Stratagy dials when a user dials 7 2 to send a fax message he has 
received to a fax machine for pick up. Generally, this is the code for accessing a 
public network line, i. e., “9”. 
Typical value: dial code to access an outside line. The single quotes are required. 
Default: ‘9,’ (dial 9 and pause for 2 set) Stratagy 24 only. 
Class 2 command to set the type of flow control for the fax/modem. 
‘& K3’ Zoom fax/modem 
‘IQ3 X3 &K3’ Aceex fax/modem 
‘X3 &K3’ Practical Peripherals fax/modem 
Possible values: Include ’ ‘, ‘ ‘. The single quotes are required. 
Default: ‘&K3’ Stratagy 24 only. 
Fax/modem ID or telephone number used for identification to other fax devices. 
Single quotes are required. 
Default: ‘ ‘ (no identification) Stratagy 24 only. 
Maximum number of times, after the first, to retry sending a fax if it is 
unsuccessful. Used only when sending the fax in two-call mode; i.e., the caller 
enters a fax telephone number that the fax/modem calls and then sends the fax. 
Possible values: 0 - 9 (retries) 
Default: 1 Stratagy 24 only. 
Table 5-1 
Stratagy System Configuration Options - Parameters and Definitions (continued) 
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STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
PARAMETER 
fax-receive-reverse 
DESCRIPTION 
Setting depends solely on the Class 2 fax/modem used. Controls whether to 
reverse the fax databits on receive. 
TRUE Setting for most fax/modems. 
FALSE Setting for some fax/modems. If the faxes received are reverse (mirror 
fax-receive-speed 
fax-requeue-interval 
fax-reset 
fax-send-reverse images) from the original, try setting this option to FALSE. 
Possible values: true, false 
Default: true Stratagy 24 only. 
Maximum speed Stratagy allows for receiving faxes. Set this appropriately 
depending upon the type and speed of your computer. Normally a value of 3 
works for 386 CPUs at 33 MHz or higher. If you experience data loss on your 
faxes, lower this setting. 
‘: (empty string) as fast as possible 
‘0’: 2400 
‘I’: 4800 
‘3’: 9600 
Possible values: “, ‘0’, ‘I’, ‘3’ The single quotes are required. 
Default: ‘1’ Stratagy 24 only. 
Number of minutes to wait between retries for fax-max-retries. 
Possible values: 1 - 99 (minutes) 
Default: 5 Stratagy 24 only. 
Reset command to send to the fax/modem when DTR is dropped. Use W3’for 
most fax/modems. Single quotes are required. 
Default: ‘&D3’ Stratagy 24 only. 
Setting depends solely on the Class 2 fax/modem used. 
FALSE Setting for most fax/modems. 
TRUE Setting for some fax/modems. If the faxes received are reverse (mirror 
images) from the original, try setting this option to TRUE. 
Possible values: true, false 
Default: false Stratagy 24 only. 
Table 5-l 
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Stratagy System Configuration Options - Parameters and Definitions (continued) 
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