Toshiba Stratagy 4/6/24 Installation And Maintenance Manual

							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
TOKEN 
( FUNCTION DEFINITION 
Defined Tokens (continued) 
I( ) kp$Fd variables Syntax: I(We) 
Where: 
file Any valid DOS file name. Use two backslashes \ to 
signify one backslash \. For example, to specify the file 
name C:\STRATAGY\NEW.TXT, use 
C:\\STRATAGY\\NEW.TXT. 
[() Read %S 
variables state. Description: Writes all ten %S variables (%SO through %S9) to the 
specified file. If the file already exists, the variable values are appended 
to the file; otherwise, the file is created. The values are separated by 
commas and terminated by a new line. 
Syntax: [(file) 
Where: 
file Any valid DOS file name. Use two backslashes \ to 
signify one backslash \. For example, to specify the file 
name C:\STRATAGY\NEW.TXT, use 
C:\\STRATAGY\\NEW.TXT. 
Description: Reads the values of all ten %S variables (%SO - %S9) 
from the specified file. The format expected is a one line, comma 
delimited, ASCII file where the first value is %SO, the second is %Si, etc. 
When the [( ) token is used with the ]( ) token, you can read, modify, and 
write (remember) %S variables. 
NOTE: 
To avoid potential simultaneous access errors: within the 
same User ID, if you read with the [() token, you should 
write with the]0 token. 
]( ) Write %S Syntax: ](fi/e) 
variables state. 
Where: 
file Any valid DOS file name. Use two backslashes \ to 
signify one backslash \. For example, to specify the file 
name C:\STRATAGY\NEW.TXT, use 
0 C:\\STRATAGY\\NEW.TXT. 
Description: Writes the values of all ten %S variables (%SO - %S9) to 
the specified file. Typically, you would use this with the [( ) token which 
reads the %S variables. 
NOTE: 
90 Changeport 
volume. To avoid potential simultaneous access errors: within the 
same User ID, if you read with the [() token, you should 
write with the]0 token. 
Syntax: A(@ 
Where: 
n Volume of current port (range: -8 to 8). 
-8 is the softest 
0 is the default initial volume 
8 is the loudest. 
Description: Changes the volume of the current port to the specified 
level. 
Table 6-2 
Token Programming Language Tokens (continued) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
TOKEN 1 FUNCTION 1 
Defined Tokens (continued) 
DEFINITION 
{ } Input file. Syntax: {We} 
Where: 
file File name that represents an ASCII text file containing 
valid Stratagy tokens. Any valid DOS file name. Use 
two backslashes \ to signify one backslash \. 
For example, to specify the file name 
C:\STRATAGY\NEW.TXT, use 
C:\\STRATAGY\\NEW.TXT. 
Replaced Tokens (continued) 
%Bl - 
%B6 Board serial 
number. Description: The { } token allows you to use an external file to be read 
for input of additional tokens. 
Syntax: %Bl, %B2, %B3, %B4, %B5, %B6 
Description: Replaces itself with the appropriate value that represents 
the serial number of the appropriate voice board. 
%Bl voice board 1 
%B2 voice board 2 
%B3 voice board 3 
%B4 voice board 4 
%B5 voice board 5 
%B6 voice board 6 
%D Disk space 
remaining. 
%E Extension field. 
%M Messages. 
%N New messages. 
%P 
Previous. 
%R Relay page. Syntax: %D 
Description: Replaces itself with the value that represents the percent of 
free disk space at the time it is used. 
Example: 
P(%D,N) Say (play) the percentage of free disk space as a 
number. 
Syntax: %E 
Description: Replaces with the contents of the current User ID’s 
Extension field. 
Syntax: %M 
Description: Replaces with the total number of messages for the current 
User ID. 
Syntax: %N 
Description: Replaces with the number of new messages for the 
current User ID. 
Syntax: %P 
Description: Replaces with the User ID previously accessed. 
Example: If while accessing User ID 100 a caller enters 222, then while 
User ID 222 is accessed %P has the value 100. 
Syntax: %R 
Description: Replaces with the DTMF digits entered by the caller who 
invoked RELAY paging notification. Used mostly for sending a telephone 
number directly to a User’s pager/beeper from his User ID. 
, 
Table 6-2 
Token Programming Language Tokens (continued) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
TOKEN 
( FUNCTION 1 
Replaced Tokens (continued) 
DEFINITION 
%SO - 
%S9 Store value. Syntax: %SO, %Sl, %S2, %S3, %S4, %S5, %S6, %S7, %S8, %S9 
Description: Stratagy has ten storage tokens (variables) that allow you 
to input, modify, retrieve, and output values. Upon each new call, all the 
variables are initialized to null (no defined value). 
%SO storage token 0 
%Sl storage token 1 
%S2 storage token 2 
%S3 storage token 3 
%S4 storage token 4 
%S5 storage token 5 
%S6 storage token 6 
%S7 storage token 7 
%S8 storage token 8 
%S9 storage token 9 
%T Connect time. 
%U User ID. 
Variable Tokens Each port has a unique set of ten %S tokens which do not conflict. 
Therefore, two different ports may use the same %S token without 
disrupting each other’s value. 
Syntax: %T 
Description: Replaces with the current connect time, i.e., the total 
number of seconds that the port/call has been active. 
Syntax: %U 
Description: Replaces with the current User ID number. 
%V Variable. 
%Y Current date. 
%Z Current time. Syntax: %V 
Description: Replaces with the value of the current Notify record’s 
Variable field. Useful for defining notification templates for User IDS that 
perform the same type of notification with a difference only in the 
telephone number that Stratagy should dial, e.g., pager/beeper 
telephone numbers. 
Syntax: %Y 
Description: Replaces with the current date (mmddyyyy). This is the 
same format used in the P( ) token for dates. 
Example: 
P(%Y,D) Say the current date: month, day, year. 
Syntax: %Z 
Description: Replaces with the current time in 24-hour format (hhmm). 
This is the same format used in the P( ) token for time. 
Example: 
P(%Z,T) Say the current time in 24-hour format: hours, minutes. 
_“^“_(.,CI_L 
Table 6-2 
Token Programming Language Tokens (continued) 
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							, STRATAGY 4/6/24 
INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
TOKEN ) FUNCTION 1 DEFINITION 
Variable Tokens (continued) 
LEN[ ] Length. Syntax: LEN[Sn] 
where: 
%Sn One of the %S storage variables (range: 0 - 9). 
Description : Replaces with the total number of characters in the %Sn 
variable. 
Example: 
P(LEN[%Si],N) Say the number of characters in %Si as a number. 
Table 6-2 
Token Programming language Tokens (continued) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
Stratagy@ / (o”i /f2gi 
PROGRAMMING SECTION 
CHAPTER 7 
GENERATING REPORTS  
						

							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
TABLE OF CONTENTS 
Chapter 7 - Generating Reports 
PARAGRAPH SUBJECT 
1 
2 
2.1 
2.2 
3 
4 
4.1 
4.2 
4.3 
5 
6 
6.1 
6.2 
6.3 Introduction --------- ________________________________________-------------------------------------------------------- 
Accessing and Exiting the Reports Menu--------------- ____________________-------------------------------- 
Accessing the Reports Menu ________________________________________--------------------------------------- 
Exiting the Reports Menu ________________________________________-------------------------------------------- 
The Reports Menu ________________________________________-------------------------------------------------------- 
Defining the Contents of a Report ________________________________________------------------------------------ 
Creating a Report Definition ____________________------------------------------------------------------------- 
Saving a Report Definition ________________________________________------------------------------------------- 
Loading an Existing Report Definition ________________________________________---------------------------- 
Running a Report ________________________________________--------------------------------------------------------- 
Repot-t Options ________________________________________------------------------------------------------------------ 
Viewing the Report ________________________________________----------------------------------------------------- 
Printing the Report ________________________________________----------------------------------------------------- 
Filing the Report to a Diskette ---------------------- ____________________------------------------------------ 
PAGE 
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FIGURE LIST 
FIGURE 
TITLE PACE 
7-l Reports Menu with Sample Data ________________________________________------------------------------------- 7-4 
7-2 Sample Repot-t ________________________________________------------------------------------------------------------- 7-4 
TABLE LIST 
TABLE 
7-l 
TITLE PAGE 
Reports Menu Fields ________________________________________----------------------------------------------------- 7-3 
, 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
CHAPTER 7 
GENERATING REPORTS 
1 INTRODUCTION 
With the Reports Menu, you can generate a variety of 
reports that provide information about the Stratagy 
system and User ID mailboxes. 
The Reports Menu, except for the Menu Bar, looks 
exactly like the Users Menu. Tocreate a report definition 
(i.e., the content of a report), select any of the Reports 
Menu’s fields. Report definitions can be saved to use for 
future reports. 
Reports may be run for a specific User ID, a range of 
User IDS, or all active User IDS. When you run a report, 
Stratagy compiles information according to the report 
definition for the User ID mailboxes selected. 
After running a report, you can view, print, or save the 
report to a file. Viewing and printing is restricted to 80 
characters across; outputting to a file is not restricted. 
This chapter discusses: 
n Accessing and exiting the Reports Menu 
n The Reports Menu 
H Defining the contents of a report 
n Running a report 
n Report options (viewing, printing and saving) 
The password does not display as you type. If 
you enter it incorrectly, you must select the 
Reports Menu again. 
2.2 EXITING THE REPORTS MENU 
When you have finished with the Reports Menu, press 
Esc to return to the Main Menu. Enter a valid report name. Report names may be 
up to 8 letters long and consist of the letters A - Z 
and digits 0 - 9. Report names are not case 
sensitive, i.e., report names LISTING, Listing, and 
listing all reference the same file. 
When saved, the Reports Menu displays. 
2 ACCESSING AND EXITING THE 
REPORTS MENU 
2.1 ACCESSING THE REPORTS MENU 4.2 SAVING A REPORT DEFINITION 
Access the Reports Menu through the Main Menu. Enter: To save the report definition you just created: 
Alt+R 
Enter the password. (The default password is Stratagy, 
with the first letter uppercase.) 1. Select Save. Press: Alt+S 
2. Stratagy prompts for the report name. 
Copy report to...  NOTE: 
3 THE REPORTS MENU 
The Reports Menu (Figure 7-l) consists of two sections: 
Menu Bar - access and viewing options (select) 
Report Definition Fields - Users Menus fields for 
creating a report definition (select) 
For a description of the Reports Menu, including the 
definitions of each field, see Table 7-1. 
4 DEFINING THE CONTENTS OF 
A REPORT 
Defining the contents of a report involves selecting the 
Report Definition Fields of the Reports Menu. This report 
definition can be saved for future reports you want 
defined using this format. 
Once a report definition is created, you can run a report 
using the definition. Stratagy selects and sorts the report 
information according to the report definition. (See 
“Running a Report.“) After running a report, you can view, 
print, or save the report to a file. (See “Report Options.“) 
4.1 CREATING A REPORT DEFINITION 
To create a report definition, number the Report 
Definition Fields you want in the column order you want 
them to appear. 
For example, if you want a report listing the User ID, 
Calls Last, and Messages Maximum from left to right, the 
values for these fields would be as follows: 
User ID: 1 
Messages Maximum: 3 
Calls Last: 2 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
4.3 LOADING AN EXISTING REPORT 
DEFINITION To access all User IDS, leave the First User ID and 
Last User ID fields blank. 
To load a report definition that you have previously saved 
using the Save option: To access a range of User IDS, fill in the range you 
want to access. 
1. Select Load. Press: 
Alt+L 
2. Stratagy prompts: 
Load which report? 
If you know the name of the report definition, enter 
it. 
If you do not know the name of the report 
definition: 
n Press F2 to display all the saved report 
definitions. 
n To select a saved report definition, use the 
arrow keys ( 1‘ .J, ) to highlight its name. Press 
Enter. 
When loaded, the Reports Menu displays the 
report definition selections. 
5 RUNNING A REPORT 
When you run a report, Stratagy compiles the report 
according to the report definition and User ID mailboxes 
you selected. The reports are compiled in columns, 
displaying each column’s title across the top of the page. 
User IDS are listed in increasing order. See Figure 7-2 for 
a sample report. 
After running a report, you can view, print, or save the 
report to a file. (See “Report Options.“) 
To run or compile a report: 
1. Select the report definition. You can either create a 
report definition or load an existing definition. For 
details, see “Defining the Contents of a Report.” 
2. To run a report, select Run. Press 
Alt+R 
3. Stratagy prompts for the range of User IDS you 
want to include in the report: 
First User ID: 
Last User ID: : 
4. Stratagy then prompts whether you want to reset 
statistics after running the report. 
Reset Statistics When Done? NO 
NO: (default) Stratagy does not reset the statistics. 
YES: Stratagy initializes the statistics for each 
User ID in the selected range to 0. 
IMPORTANT NOTE: 
If you reset the statistics, Stratagy cannot 
retrieve the old values after running the 
report. 
5. To run the report, press 
Enter after Reset 
Statistics When Done? 
While running the report, Stratagy displays the 
User ID currently being processed. 
When Stratagy finishes compiling the report, the 
Reports Menu displays. 
You can now proceed to view, print, or save the 
report to a file. See “Report Options” below. 
6 REPORT OPTIONS 
Once you have run a report, you can view, print, or save 
the report to a file. 
Viewing and printing is restricted to 80 characters across; 
outputting to a file is not restricted. 
6.1 VIEWING THE REPORT 
To display the report: 
1. Select View. Press: 
Alt+V 
2. Use the arrow keys ( 1‘ J, ) or PgUp and PgDn 
to view different parts of the report. 
NOTE: 
If your report is too wide for the screen, only the 
columns that fit display 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
6.2 PRINTING THE REPORT 
If you have a printer attached to Stratagy, you can print 
the output of a report. 
NOTE: 
To use the Print option, the Stratagy system 
Configuration parameter 1 pt-port must define 
the printer port Stra tagy should use. 
To print a report, select Print. Press: 
Alt+P 
NOTE: 
Printing is restricted to 80 characters across. 
6.3 FILING THE REPORT TO A DISKETTE 
Use the File option to save on a diskette the output of a 
report you have just run. You can then read or import the 
report on another IBM or compatible computer that has a 
1.44MB disk drive. Since Stratagy creates reports in 
standard ASCII format, you can edit and import reports 
into programs such as word processors, spreadsheets, 
and databases. NOTE: 
Do not use File to output the report to Stratagy’s 
hard disk. It takes up disk space that needs to be 
used for voice processing. 
To save a report’s output to diskette: 
1. Place a formatted 35inch diskette in disk drive A:. 
NOTE: 
Use standard 3.5-inch 1.44MB diskettes 
formatted for IBM and compatibles. 
2. Select File. Press: 
Alt + F 
3. Stratagy prompts where you want to copy the 
report. 
Copy report to.. . 
Copy the report to disk drive a:. Valid locations are 
any DOS file specification including the drive 
specification. For example, enter something like: 
A:\REPORT.TXT . 
MENU AREA 
Menu Bar 
(select) 
Access Options 
Exit Option 
Menu Identification 
Report Definition Fields FIELD DESCRIPTION 
Load Press Alt + L to load a previously saved report definition. 
Save Press 
Alt + S to save current report definition. 
Run Press 
Alt + R to compile a report using the report definition 
you just created or loaded and the User ID range selected. 
View Press 
Alt + V to display the last report you ran. 
Print Press 
Alt + P to print the last report you ran. 
File Press 
Alt + F to output the last report you ran to a file. 
Esc/EXIT Press 
Esc to exit the Reports Menu and return to the Main 
Menu. 
Reports Menu title. 
(select to create a report definition: see the Users Menu for field definitions 
(Chapter 4, “Customizing User ID Mailboxes”)) 
Table 7-l 
Reports Menu Fields 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
Load Save 
Run View Print File Esc/EXIT Reports 
User ID: 
2 Security Code: 
Extension: 
Directory Name 1: 4 
Dir Name 2: 3 Read Only: 
Basic Options 
Maximum Rings: 
Do Not Disturb? 
Screem Calls? 
Store Messages? 
Copy Messages To: 
Message Volume: 
Curent Greeting: 
Busy Message? 
ID Call? 
D/T? Chains Groups 
Done: 1: 
RNA: 2: 
Busy: 3: 
Max: set 
Delay: 4: 
Menus 
Guests: 
1: 2: 3: 
Max: set 4: 5: 6: 
Max: set 7: 
Name/Ext? ii 9: 
Created: 
Conn Sets: Statistics started: 
Saved: 
User Sets: Calls: Last: 
Messages 
Transfers: Last: 
Current: 
5, new ( set) Logins: Last: 
Maximum: 
Total: Fax: Notifies: Last: 
Figure 7-l 
Reports Menu with Sample Data 
Page 1 
User ID 
200 200 Smith 
201 201 
Henry 
202 
202 Adams 
203 203 
Chan 
204 204 
Thomas Stratagy Report 
Directory Directory 
Extension Name 1 Name 2 
Joe 
0 
John 8 
Bill 14 
George 1 
Steve 0 Mon Aug 29 18:02:51 1994 
# 
Mesgs 
Figure 7-2 
Sample Report 
7-4