Toshiba Stratagy 4/6/24 Installation And Maintenance Manual

							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
CHAPTER 3 
INSTALLING THE HARDWARE 
1 INTRODUCTION 
This chapter describes the Stratagy hardware and 
provides step-by-step instructions on installing the 
Stratagy 4, 6, and 24 systems. 
2 THE HARDWARE 
Stratagy 4 and 6 - This system consists of a PC tower. 
It contains 2 or 4 ports, and 6 hours of disk storage. 
It may be expanded to a maximum of 6 ports. A lap- 
top PC with Stratagy Remote software installed and 
a null modem cable is required. An external modem 
is available as an option. See Figure 3-l for the 
major hardware components. For the specification 
summary, see Table 3-I. 
Stratagy 24 - This system consists of a desktop PC, 
monitor, and keyboard. It contains 4 ports, and either 
6, 20, or 33 hours of disk storage. It may be 
expanded to a maximum of 24 ports. An external 
modem is available as an option. See Figure 3-2 for 
the major hardware components. For the 
specification summary, see Table 3-2. 
For the Stratagy hardware environmental and electrical 
summary for Stratagy 4, 6, and 24, see Table 3-3. 
3 WHAT COMES SHIPPED 
Stratagy 4 and 6 ships with the following: 
n PC tower appropriately equipped and all necessary 
software pre-installed on the hard disk 
H Documentation package (DOC PAK) 
Stratagy 24 ships with the following: 
n 
n 
n PC desktop appropriately equipped and all necessary 
software pre-installed on the hard disk 
Monitor and keyboard 
Documentation package (DOC PAK) 
4 INSPECTING AND UNPACKING 
THE SYSTEM 
Use the following procedures when inspecting and 
unpacking the system: 
1. When you receive the system, examine all 
packages carefully and note any visible damage. If 
you find any damage, do not open the packages. Contact the delivery carrier immediately and make 
the proper claims. 
2. Check the system against the packing list and 
inspect all equipment for damage. If equipment is 
missing or damaged, contact your supplier 
immediately. 
3. Retain the original packaging materials for re-use 
when transporting system hardware. 
4. Place the key for the PC’s lock in a safe place. You 
may want to use the keys to prevent unauthorized 
keyboard access to Stratagy. 
5 INSTALLING STRATAGY VOICE 
BOARDS 
Stratagy systems can be expanded to their maximum 
capacity by installing additional Stratagy 2- or 4-port 
voice boards. This section discusses: 
n Stratagy voice board code and activation key-number 
n Addressing and installing Stratagy voice boards 
. 
5.1 STRATAGY VOICE BOARD CODE AND 
ACTIVATION KEY-NUMBER 
Only Stratagy voice boards can be used in a Stratagy 
system. In addition, each Stratagy system has a unique 
activation key-number that matches the Stratagy 
software to a specific Stratagy voice board. 
IMPORTANT NOTE: 
Use only Stratagy voice boards supplied by 
Toshiba in your Stratagy system. Non- 
Stratagy voice boards will cause your entire 
system to be non-operational. 
Stratagy voice boards are manufactured by Rhetorex, 
Inc. and are configured with a unique Stratagy code 
allowing them to work with a Stratagy system. You 
must 
install and use only Stratagy voice boards supplied by 
Toshiba. Other Rhetorex voice boards manufactured for 
other voice processing systems are not configured with 
the unique Stratagy code. Therefore, a non-Stratagy 
voice board installed in a Stratagy system will cause the 
entire system to become non-operational. All non- 
Stratagy voice boards must be removed to allow the 
Stratagy system to function. In a Stratagy 24 system, the 
non-Stratagy voice boards will be identified on the 
monitor. Non-Stratagy voice boards will also be identified 
in the Stratagy 4 and 6 systems when these systems are 
accessed using a laptop PC with Stratagy Remote 
software via local or remote access. 
IMPORTANT NOTE: 
Each Stratagy voice processing system has a 
unique activation key-number entered during 
manufacturing that matches the Stratagy 
software to a Stratagy voice board. The 
software will not work with any other voice 
board. 
3-l  
						

							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL 
SEPTEMBER 1994 
Figure 3-l 
Stratagy 4 and 6 Hardware Components 
Tower Hardware 
CPU 
Hard Disk Drive 
Floppy Drive 
RAM 
Other Hardware 
External Modem 
Capacities 
Ports 
Software 
486SX CPU @ 25 MHz 
6 hours net storage 
3.5” diskette drive (1.44MB) 
2MB 
2400 baud modem (optionally equipped, but required for remote access) 
2,4 or 6 ports 
DOS 
Stratagy voice processing software, host, and necessary utilities 
Table 3-1 
Stratagy 4 and 6 Hardware Specification Summary 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL 
SEPTEMBER 1994 
I 
Figure 3-2 
Stratagy 24 Hardware Components 
Desktop Hardware 
CPU 
Hard Disk Drive 
Floppy Drive 
RAM 
Other Hardware 
Monitor 
Keyboard 
External Modem 
Capacities 
Ports 
Software 
486SX CPU @ 25 MHz 
6, 20, or 33 hours of net storage 
3.5” diskette drive (1.44MB) 
4MB 
VGA 
101 -key keyboard 
2400 baud modem (optionally equipped, but required for remote access) 
4, 6, . . . 
24 ports 
DOS 
Stratagy voice processing software, host, and necessary utilities 
Table 3-2 
Stratagy 24 Hardware Specification Summary 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
‘ 
Environmental 
Conditions 
Electrical 
Requirements 
(AC Input) Operating Temperature 39.2”F to 104°F (4°C to 40°C) 
Storage Temperature 104°F to 140°F (-40°C to 60°C) 
Operating Humidity 
20% to 80% (non-condensing) 
Stratagy 4, 6 or 24 115 VAC, at 6 amps (50/60 Hz) 
230 VAC at 3.5 amps (50/60 Hz) 
Monitor 
115 or 230 VAC at 0.5 amps (50/60 Hz) 
(Provide host system with 15 A circuit breaker and dedicated circuit) 
Heat Dissipation 
Analog Interface Stratagy 4, 6, or 24 Maximum 200 watts, 685 BTU per hour 
Monitor Maximum 50 watts, 200 BTU per hour 
Telco types Loop Start, OPX 
Connection Single line, RJ-14C jacks 
Impedance 600 ohm nominal 
Frequency response 300 - 3200 Hz 
Ring detect 
40 - 130 Vrms, 15.3 - 68.0 Hz 
Loop current range 20 - 120 mA polarity insensitive 
Transfer signaling Hook-flash 
Input level -3 dB maximum, 130 dB/minimum 
Output level -3 dB maximum, 30 dB/minimum 
DTMF receive 16 tones (0 - 9, *, #, A - D) 
Minimum tone duration 45 ms 
Minimum tone detect -29 dB/minimum 
Twist range 
+-IO dB 
DTMF transmit 16 tones (0 - 9, *, #, A - D) 
Minimum tone duration 
50 ms 
Transmit level -7 dBm nominal 
Twist range 2-3dB 
Progress Tones 
Standard and proprietary, in 350 - 640 Hz frequency range 
Frequency response 200 - 300 Hz +3 dB/minimum 
Speech Parameters -13 dB/minimum average transmit level for a -32 dBm receive level 
Voice Coding Scheme 64 Kbs u-Law PCM, 32 Kbs ADPCM compression 
Table 3-3 
Stratagy Hardware Environmental and Electrical Specification Summary 
Each Stratagy voice processing system has a unique 
activation key-number that matches the Stratagy 
software to a Stratagy voice board. This number is 
entered into the system during manufacturing. 
The activation key-number is written on a piece of 
paper shipped with the Stratagy system. Store the 
number in a safe place. 
The activation key-number 
must be entered to allow the Stratagy system to operate under the following 
conditions: 
n The Stratagy factory-installed voice board is removed. 
H The Stratagy hard disk drive is replaced or upgraded. 
n The Stratagy system software is re-installed or 
upgraded. 
n Fault isolating or troubleshooting a Stratagy system 
under direction of Toshiba Technical Support. 
In most cases, you must re-enter the original activation 
key-number shipped with the system. In other cases, 
you must obtain a new activation key-number 
by 
contacting Toshiba. 
3-4 5.2 ADDRESSING AND INSTALLING 
STRATAGY VOICE BOARDS 
Stratagy systems may be expanded to their maximum 
capacity by installing additional Stratagy 2- or 4-port 
voice boards. Installing a voice board into a Stratagy 
system PC involves addressing the board before 
installing it. 
5.2.1 ADDRESSING THE VOICE BOARD 
In order for Stratagy to recognize each voice board in a 
system, each voice board is assigned a unique address. 
The address of the first voice board is 300; the second, 
address 301; the third, address 302, etc. 
To set a voice board’s address, you need to arrange the 
10 jumper pins on the voice board in the correct manner. 
The jumper pins are located along the top middle-right of 
the board as you are looking at the component side of 
the board with the 4-wire jacks on the right. See Figure 
3-3.  
						

							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL 
SEPTEMBER 1994 
SHOWN:ADDRESS300 
(SETTING FOR BOARD 
Figure 3-3 
The Stratagy Voice Board 1) 
Voice board 1 is factory installed and normally shipped 
with address 300 (setting for board 1). Additional boards 
are packaged separately. Set the jumper pins for each 
voice board as follows. Note the following: 
0: both pins are not covered/connected by a black 
jumper pin (open) 
7: both pins are covered/connected by a black jumper 
pin (closed) 
Board 1 
Address 300 1111111100 
Board 2 Address 301 
0111111100 
Board 3 
Address 302 1011111100 
Board 4 
Address 303 0011111100 
Board 5 
Address 304 1101111100 
Board 6 Address 305 0101111100 
5.2.2 INSTALLING THE VOICE BOARD 
To install the voice board in the Stratagy system, do the 
following. See Figures 3-4 and 3-5 for the voice board 
slots in the Stratagy 4 and 6 and Stratagy 24, 
respectively. 
1. If installing voice boards in an existing system, 
from the Stratagy Main Menu shut down Stratagy 
(see Chapter 4, “Accessing Stratagy” for details). 
2. Turn computer’s power off. 
3. Unplug the power cord. 
4. Open the computer and locate the first available 
full length slot. 
5. Remove the back slot cover and install the voice 
board while taking care to properly slide the end of 
the voice board into the rear card guide. Repeat 
this for each voice board you are installing. 6. Close the computer, plug in the power cord, and 
turn on the power. Stratagy should automatically 
recognize the additional ports. 
IMPORTANT NOTE: 
Use only Stratagy voice boards supplied by 
Toshiba. Non-Stratagy voice boards will 
cause your entire system to be non- 
operational. 
6 SETTING UP STRATAGY 
SYSTEM HARDWARE 
6.1 SETTING UP THE STRATACY 4 AND 6 
To set up Stratagy 4 and 6, do the following. For a 
diagram of the front and back panels, see Figure 3-6. 
1. Place the PC tower in the site determined by the 
pre-installation survey. 
2. Make sure the selectable power switch is at 11 OV 
or 22OV, depending upon available input power. 
3. Connect the PC power cable. 
n If using 11 OV AC, connect the PC power cable 
to the rear of the PC and to the dedicated 11 OV 
AC outlet. (We recommend you use a surge 
protector.) 
, 
n If using 220V AC, connect the PC power cable 
to the rear of the PC and to the dedicated 220V 
AC outlet. (We recommend you use a surge 
protector.) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
Figure 3-4 
Stratagy 4 and 6 Voice Board Installation Shown: Installing Voice Board 1. 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL 
SEPTEMBER 1994 
Shown: Installing Voice Board 1. 
Other boards not shown. 
I I 
Figure 3-5 
Stratagy 24 Voice Board Installation 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
- POWER 
(ON/OFF) 
- KEY 
LOCK COM2 
(default 
local access) - 
LPTl ~ 
PARALLEL 
PRINTER 
PORT 
not used AUXILIARY 
POWER 
OUTLET 
110122ov 
POWER SWITCH 
AIC POWER 
CORD 
CONNECTOR 
not used 
COM1 
(default 
remote access) 
not used 
PORTS 516 
PORTS l/2 
PORTS 314 
- 
Figure 3-6 
Stratagy 4 and 6 Front and Back Panels (Sample Stratagy 6 with 6 Voice Board and 2 COM Ports) 
1 
VOICE 
BOARD 
PORTS 
6.2 SETTING UP THE STRATACY 24 I If using 220V AC, connect the PC power cable 
To set up Stratagy 24, do the following. For a diagram of to the rear of the PC and to the dedicated 220V 
the front and back panels, see Figure 3-7. AC outlet. (We recommend you use a surge 
protector.) 
1. Place the Stratagy system PC on a table or desk 
in the site determined by the pre-installation 7. If installing a printer, connect the 25pin data cable 
survey. from the printer to the RS-232 printer pot-t (LPTI) 
2. Place the keyboard in front of the PC desktop. on the back of the Stratagy system. Tighten the 
screws. The printer must have a parallel interface. 
3. Connect the round keyboard connector to the 
matching connector located in a round hole in the 
rear panel. 
7 PHYSICALLY CONNECTING 
4. Place the monitor on top of the Stratagy system 
PC. STRATAGY TO YOUR 
5. Connect the 15pin monitor data cable to the TELEPHONE SYSTEM 
video/printer adapter card’s 15pin connector 
located on the rear panel. Tighten the screws with 
IMPORTANT NOTE: 
a small flathead screwdriver. 
Before connecting Stratagy to your telephone 
6. Connect the PC power cable. sysfem, configure the yoke mail sysfem 
q If using 11 OV AC, connect the PC power cable 
to the rear of the PC and to the dedicated 1lOV 
AC outlet. (We recommend you use a surge 
protector.) settings for your telephone system 
individually. Refer to your telephone system’s 
insfallation documentation. 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL 
SEPTEMBER 1994 
POWER (ON/OFF) 
VOICE BOARD PORTS 
PORTS13114 7 7 PORTS 9110 
COM2 (default: fax 2) 
COMl (default: fax 1) PORTS 15/16 7 1 
I 
PORTS 17/18 - 
PORTS 19120 
PORTS 21122 
1 1 PORTS 23124 PORTS 1 l/l 2 
COM4 (default: remote access) ~ - PORTS 5/6 
PORTS 718 
COM3 (default: SMDI) 
- PORTS l/2 
“ORTS 314 
KEY LOCK @ 
0 
0 
0 
0 
0 
  POWER OUTLET 
-- 
KEYBOARD 1 I 
I 
MONITOR 
CONNECTOR 
CONNECTOR  
I A/C POWER A 
CORD CONNECTOR 
110/22OV POWER SWITCH ~ LPTl PARALLEL A 
PRINTER PORT 
Figure 3-7 
Stratagy 24 Front and Back Panels (Sample Stratagy 24 with 24 Voice Board Ports) 
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							STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
Physically connect Stratagy to your telephone system. To 
do this you need to know: 
n Customer-Supplied Parts - All modular cords, 
connectors, cables, and connection blocks are 
customer-supplied. 
n Location of the Ports on the Voice Board - On a 
voice board with two connectors, the top connector 
represents the first two ports, and the bottom 
connector represents the second two ports, for a total 
of four ports. See Figure 3-8. 
n Numbering of Ports - Ports are numbered from 1 up 
to a maximum of 24 (depending upon your system 
hardware), with port 1 starting with the lowest 
addressed voice board. See Figures 3-6 and 3-7. l Directly using RJ-14 modular cords. See 
‘Connecting to a Telephone System that Uses RJ- 
14 Jacks.” 
l Directly using RJ-14/RJ-11 split modular cords. 
See “Connecting to a Telephone System that Uses 
RJ-11 Jacks.” 
l Indirectly using RJ-14 modular cords, 625type 
modular blocks, a 66M150 type split block, and 25 
pair cable with AMP connector. This is typical of 
Toshiba Strata DK and Perception telephone 
systems. See “Connecting to a Telephone System 
that Uses Modular and Split Block.” 
n RJ-14 Modular Jacks and Voice Board Ports - 
7.1 CONNECTING TO A TELEPHONE 
Each connector on a voice board is an RJ-14 type SYSTEM THAT USES RJ-14 JACKS 
module jack that supports two ports, where the inner pair 
of wires is one port and the outer pair is the other port. If your telephone system uses RJ-14 modular jacks, use 
a standard e-pair line to connect Stratagy to the phone 
n RJ-14 versus RJ-11 Modular Jacks - RJ-14 system. See Figure 3-g. 
modular jacks use a standard 2-pair line cord, which 
represents two analog, or single-line, extensions. RJ- Connect the system as follows: 
11 jacks use only the inner pair of wires, which 
represents only one analog extension. , 
. Plug one end of an RJ-14 connector into 
Stratagy’s voice board jack for ports 1 and 2; the 
n Stratagy may connect to the telephone system in other end into the telephone system’s jack for the 
three ways. first two lines. 
JUMPER PINS 
Figure 3-8 
Stratagy Voice Board Port Numbering 
- 
3 PORT 1 
PORT 2 
- 
- 
4 PORT 3 
PORT 4 
3-10