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Toshiba Stratagy 4/6/24 Installation And Maintenance Manual
Toshiba Stratagy 4/6/24 Installation And Maintenance Manual
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7 Set the message DELIVERY TIME 1 Set the HOUR 1 A.M. 2 P.M. 2 Set the MINUTES 3 Set the DAY 4 Set the MONTH 5 Set the YEAR (2 digits) 9 RETURN to previous menu 4. Send the message- 3 Send your message . . or. . . 5 Send your message with verification. Stratagy may be configured so that you can arrange for your message to be delivered at a specific time and date in the future. IMPORTANT NOTE: Messages set for Future Delivery cannot be retrieved. Once the message has been sent, you cannot stop the delivery of this message. Stratagy plays the message delivery time and date and returns you to the previous menu. SEND MESSAGE After you send a message, you can forward the message to another user (select another destination) or press 9 to return to the Main Menu. Stratagy tells you that your message has been sent or forwarded. Stratagy tells you that your message has been sent. If you selected “verification,” Stratagy will notify you when and by whom the message was received. 2-7
FORWARD A MESSAGE The initial steps for forwarding a message are the same as those for Sending a message. The basic steps to forwarding a message are: n Select Destination n Record the Message Prefix (optional) n Forward the Message See Figure 2-3, “Forward and Reply to Messages.” q PLAY the (next) message now _ _-( q REPLAY the current message ;> SELECT DESTINATION n DELETE the current message -A-- a for USER ID q PLAY the previous message q for LIST FORWARD the current message . q REPLY to the current message ,_._.._. i.. j’ RECORD NEW MESSAGE I PREFIX I REPLY q RECORD your message, prefix or reply q when F,N,SHED q SPECIAL FUNCTIONS I PAUSE Pause 30 sets. (ON/OFF). or select: q REVIEW q Immediate FAX retrieve from fax machine q RE-RECORD q Send FAX for retrieval to fax machine m APPEND recording q UNDELETE message q CANCEL recording q Message DATE and TIME q set URGENT status (ON/OFF) q SKIP to next new message q set PRIVATE status (ON/OFF) q CONTINUOUS DELETE q set message DELIVERY TIME q CONTINUOUS PLAY q SAVE recording q RETURN to previous menu q RETURN to previous menu q RETURN to SEND I FORWARD I REPLY MESSAGE q SEND the message or reply q SEND the message or reply with verification To send another message, start over with SELECT DESTINATION q RETURN to previous menu Figure 2-3 Forward and Reply to Messages 2-8
Forward a message: 1. From the Play Messages menu, press a FORWARD the current message. 2. Select a destination- press: 1 USER ID destination . . or. . . 4 Select a LIST Press # when finished selecting destinations. 3. Press 2 to RECORD a message prefix. (skip this step if you don’t want a prefix) After recording, press # when you’re done: 1 REVIEW recording 2 RE-RECORD Press # when done. 3 APPEND to recording 4 CANCEL recording 5 Stamp URGENT 6 Stamp PRIVATE Stratagy prompts for the User ID destination. After you enter the User ID,Stratagy repeats the User ID, then prompts for any additional User IDS. Press the # key when you’re finished entering User IDS. When you press 4 to select an existing destination list, Stratagy prompts for the destination list number. Enter the number. Stratagy repeats the number for verification, then prompts for any additional destinations. To finish, press the # key. To create a destination (distribution) list, see Chapter 5, “Manage Your Distribution Lists”. RECORD YOUR MESSAGE Record your message after the tone. When the message is complete, press the # key to finish. After recording your message, you can send the message with or without verification of receipt. When you press 1 to review, the recording plays. When you re-record, the system prompts you to record at the beep. Press the # key to finish. The appended message plays after the already recorded portion of the message The system prompts you to record at the beep. Press the # key to finish. The recording is canceled. The system returns you to the Main Menu. Urgent messages always play first. To remove the urgent stamp, press 5 again. Private messages may not be forwarded. To remove the private stamp, press 6 again. 2-9
7 Set the message Stratagy may be configured so that you can arrange for your message to be DELIVERY TIME delivered at a specific time and date in the future. 1 Set the HOUR 1 A.M. 2 P.M. IMPORTANT NOTE: Messages set for Future Delivery cannot be retrieved. Once the message has been sent, you cannot stop the delivery of this message. 2 Set the MINUTES 3 Set the DAY 4 Set the MONTH 5 Set the YEAR (2 digits) 9 RETURN to previous menu 4. Forward the message- 3 Forward your message . . or.. 5 Forward your message with verification. Stratagy plays the message delivery time and date and returns you to the previous menu. After you forward a message, you can forward the message to another user (select another destination) or press 9 to return to the Main Menu. Stratagy tells you that your message has been sent or forwarded. Stratagy tells you that your message has been sent or forwarded. If you selected “verification,” Stratagy will notify you when and by whom the message was received. 2-10
To Reply to a Message: 1. From the Play Messages menu, press q REPLY to the current message. 2. Press 2 to RECORD your reply. After recording, press # when you’re done: 1 REVIEW recording 2 RE-RECORD Press # when done. 3 APPEND to recording 4 CANCEL recording 5 Stamp URGENT 6 Stamp PRIVATE REPLY TO THE CURRENT MESSAGE Stratagy lets you reply to a message that you are currently playing. When you reply to a message, you will not have to select a destination since Stratagy “remembers” the source of that message. IMPORTANT NOTE: The Reply feature only works if the original message was sent from a Stratagy User logged on to their mailbox. When an outside caller or a Stratagy User that has not logged on to their mailbox leaves a message for you, you will have to “Send” a message to respond. Replying to a message is very similar to sending or forwarding a message. See Figure 2-3, “Forward and Reply to Messages” There are two basic steps to replying to a message: n Record Your Reply n Send Your Reply (with or without verification) When the message is playing, press 6 to reply to that message. RECORD YOUR REPLY Record your message after the tone. When the message is complete, press the # key to finish. After recording your message, you can send the message with or without verification of receipt. When you press 1 to review, the recording plays. When you re-record, the system prompts you to record at the beep. Press the # key to finish. The appended message plays after the already recorded portion of the message The system prompts you to record at the beep. Press the # key to finish. The recording is canceled. The system returns you to the Main Menu. Urgent messages always play first. To remove the urgent stamp, press 5 again. Private messages may not be forwarded. To remove the private stamp, press 6 again. 2-11
7 Set the message DELIVERY TIME 1 Set the HOUR 1 A.M. 2 P.M. 2 Set the MINUTES 3 Set the DAY 4 Set the MONTH 5 Set the YEAR (2 digits) 9 RETURN to previous menu 3. Send your reply- 3 Send your reply message . . or. . . 5 Forward your reply message with verification. Stratagy may be configured so that you can arrange for your message to be delivered at a specific time and date in the future. IMPORTANT NOTE: Messages set for Future Delivery cannot be retrieved. Once the message has been sent, you cannot stop the delivery of this message. After you reply to a message or press 9 to return, Stratagy tells you that your message has been sent. Stratagy tells you that your message has been sent. If you selected “verification,” Stratagy will notify you when and by whom the message was received. 2-12
CHAPTER 3 GREETINGS You can select one of two types of greetings to play for callers when you do not answer or your phone is busy: Personal Greetings and the System Greeting. Personal Greetings consist of a greeting that you record for callers. A System greeting is pre-recorded and adds your recorded name and extension to the system greeting: “Please leave a message for (name and extension).” This chapter will discuss the three basic greeting controls shown in Figure 3-l : n Selecting and Creating Personal Greetings n Selecting the System Greeting n Reviewing the Current Greeting From the EWBII: q CHANGE YOUR GREETING SELECT WHICH GREETING TOCREATEICHANGE q EIEIDIIE! OrEI fora Personal Greeting, or q to select the System Greeting q REVIEW selected greeting q RECORD (new) greeting (pressmwhen finished) q REVIEW recording q RE-RECORD n APPEND to recording q CANCEL recording q SAVE recording q RETURN to previous menu q REVIEW current greeting q RETURN to 6.8 Figure 3-1 Change Your Greeting Menu 3-l
Create a Greeting: 1. From the Main Menu press 0 CHANGE YOUR GREETING. 2. Select the personal greeting number to change (or add): 1 through 7. 3. Press 2 to record the greeting (speak slowly and clearly). 4. After recording, you can press: b 1 REVIEW recording b 2 RE-RECORD b 3 APPEND to recording b 4CANCEL recording b 9 SAVE recording PERSONAL GREETINGS Personal greetings should be informative and advise callers when you will be available to return their calls or respond to their messages. You can store up to seven different recorded greetings from which you can choose as your personal greeting. The system administrator can also automatically schedule your greetings to play at different times. CREATE A PERSONAL GREETING If you are recording a greeting for the first time, select any number from 1 through 7. Your greeting will be asociated with the number chosen. For example, you can record a general greeting as greeting 1, then record a greeting for holidays as greeting 2. Later, you can choose which one will be played. In addition to being able to record up to seven different greetings, you can re- record a greeting at any time. The following information should be included in your Personal Greeting: n Your Name n Company and/or Department n Date H Your Availability n Instructions to Leave a Detailed Message n Call Coverage Options Recording Options When you press 1 to review, the complete greeting plays. When you re-record, the system prompts you to record at the beep. Press the # key to finish. The appended greeting plays after the already recorded portion of the greeting. The system prompts you to record at the beep. Press the # key to finish. The greeting is canceled. The system re-prompts with their menu. Stratagy tells you that greeting (number) has been recorded. You may repeat the above steps as many times as you wish. 3-2
5. Press 9 to record another greeting (step 2) or press 9 again to return to the Main Menu. Select an Existing Personal Greeting: 1. From the Main Menu press q CHANGE YOUR GREETING. 2. Select the number of the personal greeting to be used 1 through 7. 3. Press 9 to Return to the Main Menu. Select the System Greeting: 1. From the Main Menu press q CHANGE YOUR GREETING. You are given the option to record another greeting. To record another greeting, select another personal greeting number from 1 through 7 and repeat the previous steps, beginning with step 2. IMPORTANT NOTE: The last greeting selected or recorded will be the greeting that callers will hear as your User ID greeting. SELECT (CHANGE) YOUR PERSONAL GREETING Once greetings have been created, Stratagy stores those greetings until you change or delete them. You can select from your bank of greetings which one will play. The system administrator can also automatically schedule your greetings to play at different times. You may override their function with the following steps until the next greeting is scheduled to play. The selected greeting will play until you select a different greeting. Hint: If you would like to hear the currently selected greeting, press * to review the current greeting. SYSTEM GREETING The system greeting is pre-recorded and can be used by any User on the Stratagy system. You cannot re-record the system greeting. A system greeting is pre-recorded and adds your recorded name and extension to the system greeting: “Please leave a message for (name and extension).” Hint: If you would like to hear the currently selected greeting, press * to review the current greeting. 2. Press # to select the system greeting. 3. Press 9 to return to the Main Menu. 3-3
REVIEW THE CURRENT GREETING Review Current Greeting 1. From the Main Menu press q CHANGE YOUR GREETING. , 2. Press * to review the current greeting. 3. Press 9 to return to the Main Menu. You can review the current greeting at any time by pressing * from the “Change Your Greetings” menu. Pressing * will not have any affect on the current grreeting. After reviewing the current greeting, you can select which greeting to create/change, review the current greeting, or press 9 to return to the Main Menu. 3-4