Toshiba Canvio Connect 2 Manual

							User’s Manual
STOR.E BASICS 2.5"  (6.4cm)
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STOR.E BASICS 2.5"
User’s Manual
Table of Contents
Introduction ................................................................................................. 3
Check the Components .............................................................................. 3
Safety Instructions ...................................................................................... 3
System Requirements ................................................................................ 4
Installing the drive ....................................................................................... 4
Connecting the drive to your computer....................................................... 5
Dismount and disconnect the drive ............................................................ 6
Further Advise ............................................................................................ 6
Frequently Asked Questions...................................................................... 6
Troubleshooting .......................................................................................... 7
TOSHIBA Support ...................................................................................... 8
Regulatory statements ................................................................................ 9 
						

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STOR.E BASICS 2.5"
Introduction
Thank you for choosing our TOSHIBA STOR.E BASICS 2.5 Hard Disk 
Drive.
Please read this User’s Manual carefully, as it contains all relevant 
information for installation, usage and maintenance of the drive, as well as 
security and safety advice.
In case it does not behave as expected, please refer to the “Frequently 
Asked Questions” section at the end of this manual.
Check the Components
This User’s Manual is uploaded on the drive itself. We recommend to 
backup the User’s Manual onto a CD or your local hard disk drive, directly 
after the drive being installed.
Safety Instructions
In order to avoid malfunction or damage of the drive, please carefully follow 
the precautions listed below.
■Make sure that you backup all your data on the drive, as Toshiba is not 
responsible for data corruption or data loss. Toshiba will not cover any 
data recovery cost.
■Do not
■open the enclosure or drive
■disassemble the drive or parts of it
■place liquids near or on the drive, as it may damage the drive, cause 
personal injury or may result in an electrical shock or fire
Warranty Card
STOR.E BASICS 2.5”
(including User’s Manual)USB 3.0 Micro-B Cable  Quick Start Guide
and Warranty Leaflet
WA R N I N G 
						

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STOR.E BASICS 2.5"
■bump, drop or jar the drive
■move the drive while operating, as data damage may happen
■use other connectors than USB bus powered types
■disconnect cables while operating. Please dismount the drive first!
■expose the drive to temperatures outside the range of 5°C – 35°C 
while operating, and temperatures of -20°C – 60°C while switched off
■expose the drive to wet or damp conditions
■cover the drive during operation, as it may become overheated
■Immediately disconnect the drive if
■smoke or an unusual smell is coming from the drive enclosure
■water has entered the drive enclosure or if it becomes wet
■an object has entered the drive enclosure
■the cable has been damaged (in such case replace the cable with a 
new one)
If the drive behaves not as expected or you have doubts about the 
electrical safety, please contact immediately the TOSHIBA hotline or an 
authorised reseller!
System Requirements
■Windows® XP / VISTA®/Windows® 7
■One free port of USB 3.0 or USB 2.0 
Installing the drive
Some information about bus-powered operation and the supplied USB 
cable:
■Your drive is bus-powered. Therefore, there is no need to connect an 
external power supply as all needed current will be supplied by the 
connected USB port(s).
■Passive USB hubs or USB connectors like keyboards, mice or similar 
products cannot be used or connected to the drive.
■Make sure that the connectors will be inserted correctly.
■Never use pressure for connecting the cables. Check the polarity before 
connecting!
This product can become hot! Avoid prolonged contact to prevent skin 
irritation and/or heat injury.CAUTION
USB 3.0 is backward compatible with USB 2.0.NOTE 
						

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Connecting the drive to your 
computer
1. With your computer powered on and fully booted up, plug the USB 3.0 
Standard-A connector into a USB port of your host system, or an active 
USB HUB.
2. Now, plug the USB 3.0 micro-B connector into the corresponding port of 
the drive itself.
      Immediately,
■the Power/Data indicator light will illuminate
■the drive will power up
■the drive should mount and a new drive icon should appear in “My 
Computer”
1. USB 3.0 Micro-B connector 3. USB 3.0 host
backward compatible to USB 2.0
2. USB 3.0 Standard-A connector
1
23
You may need USB 3.0 Express Card Host Controller for your computer if 
the computer doesnt have USB 3.0 port. You also can connect the device 
to USB 2.0 port of your computer, However the transfer rate will be 
downgraded to that of USB 2.0.
NOTE 
						

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Dismount and disconnect the drive
It is strongly recommended not to unplug the drive by just unplugging the 
cable connection as it may be that data is written to the drive at that time.
Such data will be lost and the drive may be damaged physically!
Please follow the steps below for a safe dismount of the drive (Windows 7).
1. Click the “Hardware and Eject Media – icon”
A pop-up message box will appear listing the external devices 
connected to your computer.
2. Select the TOSHIBA drive to eject.
After a few seconds, you will get the notification that it is now safe to 
remove the device. 
3. Click “OK” and you can unplug the drive now.
Cleaning the drive case / enclosure
Before cleaning the drive, make sure that it’s physically disconnected from 
the computer. We suggest to use standard products for cleaning it and to 
make sure that possible remaining liquid on the surface will be wiped off. 
Fur ther Advise
For any further action of normal operation such as renaming the drive, 
backup data, or file management, we suggest to read your operation 
system user’s manual.
Also for maintenance tasks such as defragmenting and optimisation we 
suggest to refer to the operating system user’s manual.
We also strongly suggest having anti-virus software installed to protect your 
data against intended damage caused by virus or trojan programs.
Frequently Asked Questions
Q: Do I need to format my drive after installation?
A: No, as the drive is already formatted during the manufacturing process.
Q: Do I need USB drivers for Windows Vista, XP or Windows 7?
A: No, they are already available with your operating system.
Q: Can I boot my system from the drive?
A: No, because Windows does not support booting from external hard disk 
drives. 
						

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Q: Why doesn’t the drive need a fan?
A: The drives are designed to have optimal heat dissipation, and therefore 
no fan is required. This results in a near silent operation.
Q: Why is the capacity of my drive (as shown in Windows) lower than the 
drives actual stated capacity?
A: This difference can be explained because of the different methods of 
calculating the capacity.
Hard drive manufacturers calculate on the decimal system, while the 
operating system calculates in the binary system.
Example decimal:
1GB = 1,000MB = 1,000,000KB = 1,000,000,000 bytes
Example binary:
1GB = 1,024MB = 1,048,576KB = 1,073,741,824 bytes
As a result, a 120GB (decimal) hard disk appears in Windows to have 
just 112GB (binary).
Q: Can I use my drive to copy an operating system from one computer to 
another?
A: No, you must follow the operating system supplier instructions for 
installation. A simple copy does not work.
Q: Does Toshiba offer a data recovery services?
A: Yes, Toshiba offers a Data Recovery Service for external hard drives. 
Please check our website www.toshiba-europe.com/services for further 
information about this service.
Troubleshooting
My computer does not recognize the disk drive at all.
■Make sure all of your connections are secure.
■If your drive is connected via a USB hub, make sure that it has its own 
power supply.
■If using an add-on card, make sure it is working properly and update the 
software/firmware. If using Windows XP, make sure you have Service 
Pack 1 or later.
Is it dangerous if the drive feels warm whilst in operation?
A: This is normal, and therefore not dangerous. 
						

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The drive gives me a “Device cannot start.”
A: Two possible reasons. It is either a power problem and you should 
check the connections, or the drive has a malfunction and requires 
service.
I cannot see my drive in “My Computer”, but it does appear in the Device 
Manager.
A: Follow these instructions:
1. Right-click “My Computer”.
2. Select “Manage” in the pop-up menu.
3. Select “Disk Management”.
      You should see a list of available storage devices.
4. Check whether your drive is listed.
5. Right-click the right hand box and select “Delete Partition” in the 
pop-up menu.
6. Right-click the box and select “Create New Partition” in the pop-up 
menu.
7. Then select “Primary Partition” in the partition wizard window. Click 
next.
8. A drive letter will be displayed, which you can change. Click next.
9. Confirm to format the drive.
As I try to format the drive, I receive the message “Could not complete 
format”.
A: This can be caused by formatting the drive with FAT file system.
Try “NTFS” file system. This should solve the problem.
TOSHIBA Support
Need help?
For the latest driver updates,User’s manuals & FAQs please have a look at 
the TOSHIBA options & services support page: 
computers.toshiba.eu/options-support
Please see computers.toshiba.eu/options-warranty
for the TOSHIBA hotline numbers. 
						

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Regulator y statements
CE Compliance
Working Environment
The Electromagnetic Compliance (EMC) of this product has been verified 
typically for this product category for a so called Residential, Commercial & 
Light Industry Environment. Any other working environment has not been 
verified by Toshiba and the use of this product in these working 
environments is maybe restricted or cannot be recommended. Possible 
consequences of the use of this product in non verified working 
environments can be: Disturbances of other products or of this product in 
the nearby surrounding area with temporarily malfunction or data loss/ 
corruption as result. Example of non verified working environments and 
related advices:
■Industrial environment (e. g. where 3-phase 380V mains is being used 
mainly): Danger of disturbances of this product due to possible strong 
electromagnetic fields especially near to big machinery or power units. 
■Medical environment: The compliance to the Medical Product Directive 
has not been verified by Toshiba, therefore this product cannot be used 
as a medical product without further verification. The use in usual office 
environments e.g. in hospitals should be no problem if there is no 
restriction by the responsible administration.
■Automotive environment: Please search the owner instructions of the 
related vehicle for advices regarding the use of this product (category).
■Aviation environment: Please follow the instructions of the flight 
personnel regarding restrictions of use.
Additional Environments not Related to EMC
■Outdoor use: As a typical home/office equipment this product has no 
special resistance against ingress of moisture and is not strong shock 
proofed.
■Explosive atmosphere: The use of this product in such special working 
environment (Ex) is not allowed.This product is CE marked in accordance with the 
requirements of the applicable EU Directives. 
Responsible for CE marking is Toshiba Europe GmbH, 
Hammfelddamm 8, 41460 Neuss, Germany. A copy of the 
official Declaration of Conformity can be obtained from 
following website: http://epps.toshiba-teg.com. 
						

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Following information is only valid for EU-member 
States:
REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration, 
Evaluation, Authorization and Restriction of Chemicals), entered into force 
on 1 June 2007. 
Toshiba will meet all REACH requirements and is committed to provide our 
customers with information about the chemical substances in our products 
according to REACH regulation.
Please consult the following website 
www.toshiba-europe.com/computers/info/reach for information about the 
presence in our articles of substances included on the candidate list 
according to article 59(1) of Regulation (EC) No 1907/2006 (“REACH”) in a 
concentration above 0.1 % weight by weight.
Disposal of products
Notices
©2011 TOSHIBA Europe GmbH. All rights reserved. 
TOSHIBA reserves the right to make technical changes. TOSHIBA 
assumes no liability for damages incurred directly or indirectly from errors, 
omissions or discrepancies between this product and the documentation.
The Toshiba name and its logos are registered trademarks of Toshiba. 
Other trademarks mentioned or appearing in this document are the 
property of their respective owners. Errors and omissions excepted. The use of the symbol indicates that this product may not be 
treated as household waste. By ensuring this product is disposed 
of correctly, you will help prevent potential negative consequences 
for the environment and human health, which could otherwise be 
caused by inappropriate waste handling of this product. For more 
detailed information about recycling of this product, please contact 
your local city office, your household waste disposal service or the 
shop where you purchased the product.