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Telrad Digital Emagen Unified Messaging System Manual

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Page 151

76-110-0887/0, Issue 1
11-10
before they end-up in the voice mailbox.  In this case, emaGEN will 
serve as an attendant trying to  locate the  called party within the site.
NOTE
In order to enable a transfer to more than
one extension, the transfer supervision field
for this mailbox in Class of Service must be
set to Full. See Class of service -->
Incoming Calls --> Transfer Supervision,
Section 12.3.
Transfer Mode
This field tells 
emaGEN whether or not to attempt to transfer calls 
to the physical...

Page 152

Section 11:  MAILBOX
11-11
selves.  After having recorded the callers name, emaGEN calls the 
mailbox owner and plays it back to the mailbox owner.  The mailbox 
owner now has the option of accepting the call or refusing it. If the 
call is refused, the caller is notified by the system that the party is not 
available, then given the option to leave a message.
Call screening is used for external call forward and follow me.
NOTE
This field only pertains to switches without
a PBX-side call screening....

Page 153

76-110-0887/0, Issue 1
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PA paging  mode
This field controls whether the mailbox owner initiate a call an-
nouncement over the PA paging system. This feature can be used at 
all times (Always) or only during night mode (Night). If this feature is 
permitted, the procedure will occur as follows:
 Upon a Ring-No-answer condition, a caller is notified that the 
called party does not answer.
 The caller is offered an option to page the called party.
 The 
emaGEN system seizes another emaGEN port and...

Page 154

Section 11:  MAILBOX
11-13
requests a one-time wake up call, as opposed to a normal wake 
up call which is used daily by the owner.
The first field in Weekday and in Weekend is the activation switch, it 
can checked or unchecked. The next two fields are the call out num-
ber and the call out time.
Feature:  This feature can be implemented by the mailbox owner (if 
permitted by COS) via the personal options menu -- callout options 
-- on your telephone set,
Legal values:N/H; Y/N; Y/N; up to 11 digits...

Page 155

76-110-0887/0, Issue 1
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11.7   CONVERSION TABLE
Figure 11-4   Mailbox --> Conversion Table screen
The conversion table is designed to allow the user to reroute a call to 
a predefined mailbox. For each touch-tone (single key press), the 
user can enter a mailbox number, and the call will be transferred to 
this mailbox as soon as a key is pressed (during or after the greeting 
for this mailbox). This table allows users to generate menus just by 
recording a greeting with the desired directives and...

Page 156

Section 11:  MAILBOX
11-15
This field assures no conflict between the two tables.
[1], [2], ... [9], [0]
These fields instruct 
emaGEN to transfer the call to a specific mail-
box or script mailbox in response to a single digit keyed by the 
caller.
Options: 
In addition to redirecting the call to other mailboxes upon receiving a 
touch-tone, the user can put any of the following parameters in the 
conversion table. This will cause 
emaGEN to execute the task upon 
receipt of the particular Touch Tone.
...

Page 157

76-110-0887/0, Issue 1
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caller. After the caller is prompted to enter their number, the 
call will terminate. 
emaGEN will relay it to the paging ser-
vice.
Record -- Record immediately.
If this key is pressed, 
emaGEN will immediately begin 
recording the message and will skip the rest of the greeting.
Fax --Transmit a fax. 
If this key is pressed, 
emaGEN will start receiving a fax and 
store it as a fax mail message.
Language -- Change the language of the greeting the caller 
hears.
EXAMPLE:...

Page 158

Section 11:  MAILBOX
11-17
The scheduler also determines whether to activate the remote mes-
sage notification immediately or at a later time.
Figure 11-5   Mailbox --> Message Notification  screen
Message notification can be activated for: 
 priority (urgent) messages only, 
 external messages (messages left by callers outside of the 
system), 
 regular messages
 and 
 email messages.
emaGEN is able to send remote message notifications to a total of 
7 different locations, stored in bins.  Each bin...

Page 159

76-110-0887/0, Issue 1
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sage. 
NOTE
The Mailbox owner can activate/deactivate
this feature from the personal options
menu, on their own telephone sets.
11.8.1 Bin information fields
Bin
This is the bin location that will be placed in the scheduler table for 
timed activation.
Phone
In this field you enter the phone number that is the destination to be 
dialed for message notification (associated with this particular bin 
number).  
It is not necessary to enter a dial-out prefix like 9 for the local...

Page 160

Section 11:  MAILBOX
11-19
,: Pause
Ty p e
This field tells 
emaGEN what dialing method to use.  The choices 
are:
Internal: Used for dialing internal extension numbers in the local 
PBX system. 
External:Used for dialing numbers external to the PBX system. 
emaGEN will automatically use a dial-out prefix programmed in 
the PBX Parameters --> Dial Stings --> Outbound Calls Prefix 
field. After dialing, 
emaGEN will analyze the results of the dial-
ing, and decide if another call is needed (busy, no...
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