Telrad Digital Emagen Unified Messaging System Manual

76-110-0887/0, Issue 1
14-12
THIS PAGE INTENTIONALLY BLANK 

15-1
Section 15 
THE SYSTEM ADMINISTRATOR
15.1 THE SYSTEM ADMINISTRATOR
The system administrator is a person within the company, assigned 
to oversee the normal operation of the voice mail and automated 
attendant system. The following are some of the primary functions 
of the system administrator.
 Create and assign new mailboxes for new subscribers.
 Assign the class of service level for each mailbox.
 Maintain the system software and hardware through the house-
keeping functions.
 Record holiday...

76-110-0887/0, Issue 1
15-2
15.3 ADMINISTRATOR’S REMOTE OPERATIONS
The administrator can perform a wide range of operations via remote 
touch-tone phone. The administrator can record and activate an 
emergency greeting, change operation modes, record and edit com-
pany greetings and prompts, and edit mailbox subscribers pass-
word.
To Access these operations, the administrator has to first enter the 
administrators mailbox. This particular mailbox contains a menu op-
tion in the Subscribers Menu, which...

Section 15:  THE SYSTEM ADMINISTRATOR
15-3
NOTE
In addition, the silent, unannounced, menu
choice -- dial # -- allows the system
administrator to change the language of the
administrator menu, in order to record
external greetings in different languages.
15.3.2 Emergency greeting menu
The emergency greeting menu -- accessed from the Administration 
menu -- is announced:
To listen to the greeting, Dial-1; to erase, Dial-2; to record a new 
greeting; Dial-3, as shown in the following table.
15.3.3 Record...

76-110-0887/0, Issue 1
15-4
To listen to the greeting, Dial-1; to erase, Dial-2; to record a new 
greeting; Dial-3, as shown in the following table.
15.3.4 Greeting review menu
The greeting review menu -- accessed from the Greeting Review 
menu -- is announced:
To save and activate, Dial-1; to review, Dial-2; to store, Dial-3; to 
cancel, Dial-0, as shown in the following table.Record greeting menu
InstructionAfter a greeting is recorded, the system 
administrator will be
 ... 

Please 
record at the...

Section 15:  THE SYSTEM ADMINISTRATOR
15-5
15.3.5 Prompt selection menu
1. The prompt selection menu -- accessed from the Administration 
menu -- instructs the administrator:
Please enter prompt followed by pound.
• You enter the desired prompt number and press [#].
2. Once the administrator has entered the prompt number to be 
recorded, or re-recorded, the entry is confirmed, and the prompt 
selection menu continues:
You have entered (...); to listen to the prompt, Dial-1; to erase, 
Dial-2; to record a...

76-110-0887/0, Issue 1
15-6
15.3.7 Prompt review menu
The prompt review menu -- accessed from the Record Prompt 
menu -- is announced:
To save, Dial-1; to review, Dial-2; to cancel, Dial-0, as shown in the 
following table.
15.3.8 Destination entry menu
1. The destination entry menu -- accessed from the Administration 
menu -- is announced:
Please enter the mailbox number (...)
 You enter the desired destination entry mailbox number.
2. Once the administrator has entered the destination entry mail-
box...

Section 15:  THE SYSTEM ADMINISTRATOR
15-7
15.3.9 Password menu
The password menu -- accessed from the Destination Entry menu -- 
is announced:
To enter a new password, Dial-1; to erase, Dial-2, as shown in the 
following table:
15.3.10 Operation mode menu
When the system administrator chooses to change operation 
mode from the Administration Menu, a prompt announces the cur-
rent operation mode -- so the administrator can make changes, if 
desired -- as follows.
Current operation mode is (...). For day,...

76-110-0887/0, Issue 1
15-8
15.3.11 Record names mailbox selection
The record name mailbox selection -- accessed from the Adminis-
tration menu -- announces:
Enter mailbox number, or dial * to exit.
1. Enter the mailbox number.
If the name is already recorded, it is played, and then the system 
prompts: 
“To rerecord Dial-1, to exit Dial-*”.
If the name is not recorded, the system will read out: 
“Mailbox number (...)”.Operation mode menu
Menu 
choice
Dial...Instruction 
for...This menu choice will...

Section 15:  THE SYSTEM ADMINISTRATOR
15-9
2. When the mailbox number is read out, immediately record the 
name you want to assign that mailbox to.
15.3.12 Group name selection
The group name selection -- accessed from the Administration 
menu -- announces:
To create a list dial 1, to record name dial 2, to delete a list dial 3, 
for member options dial 4, for link options dial 5, to continue dial *, 
as shown in the following table.
NOTE
The group options under system adminis-
trator menu pertain only...