Telrad Digital Emagen Unified Messaging System Manual

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17.5 PORT STATISTICS
This report provides statistical information about the activity of each 
port.
Select start and end date for the report.
17.6 SYSTEM STATISTICS
This report provides statistical information about the entire system, 
according to specific dates.
Select start and end date for the report.Port:Port number
#Sub:Number of calls by subscribers to this port
#Non-subs:Number of calls by non-subscribers to this 
port
#Out:Number of outgoing calls from this port
To t...

Section 17:  REPORTS
17-5
17.7 HOURLY SYSTEM STATISTICS
This report provides statistical information about calls to and from the 
system, shown in hourly distribution.
Select start and end date for the report.#Total min.:Total minutes the system was used (inbound 
and outbound)
#Avg.conn.min.:Average connection time of all calls to and 
from the system
#Transfer:Number of calls transferred from the system
Hour:The time of activity (starting at the number  
specified). 
For example, midnight to 1 AM is...

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17.8 OUTBOUND CALLS
This report shows all out bound calls from each mailbox.
Select start and end date for the report.
17.9 FULL REPORTS
This file contains all the raw data for each day the system is active. 
The Full Report file is an ASCII file and can be used for further pro-
cessing.
The format of the file is:Mailbox:Mailbox reported
Date:Date of outbound call
WD:Day of the week
Time:Time of day
Result:Result of call: connected, busy, no answer
Call Duration:Duration of...

18-1
Section 18 
FAX
18.1 INTRODUCTION
The Fax-On-Demand and Fax Mail options of the emaGEN system 
are a combination between the voice functionality of the system and 
the fax card, which serves as the fax interface. 
It can be accessed by clicking the Fax Settings heading on the the 
Site --> General screen, shown in Figure 7-1, in Section 7, above.
18.2 FAX PARAMETERS
The Site --> Fax Settings screen -- shown in Figure 18-1, below -- 
contains parameters that configure the fax for your particular...

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Figure 18-1    Site --> Fax Settings screen
Default area code
Use this field to enter the local area code. 
emaGEN will not dial the 
area code of a requested number if it matches the default area code.
Area code prefix
When an area code is dialed, it sometimes requires a prefix (1 in the 
US). This field specifies the area code prefix, if any.
Legal values:Up to 3 digits
Default:None
Action:Enter local area code.
Legal values:Up to 3 digits
Default:None
Action:Enter area code...

Section 18:  FAX
18-3
General Delivery Mailbox
For fax-mail, when the 
emaGEN detects a fax signal on an incoming 
call, without any specified mailbox, it will automatically save the fax 
in this mailbox.
Cover Page
If you would like your faxes to be preceded by a cover page, enter a 
file name to be sent as a fax cover sheet.
Transfer to mailbox
If 
emaGEN detects a fax signal when answering a line, it will trans-
fer immediately to this mailbox, which is an extension connected to 
a fax machine.
Length...

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18.3 FAX LINES
The fax lines list -- on the Site --> Fax Settings screen, shown in Fig-
ure 18-1, above -- is required to match between the fax devices and 
the actual analog extensions to which the fax device is connected. 
For each fax device, define the mailbox/extension it is connected to.
18.4 FAX MAIL
18.4.1 Receiving Faxes
If you have a dedicated fax card with DID’s, a fax can be automati-
cally received and placed in a mailbox with the corresponding DID 
number.
See...

Section 18:  FAX
18-5
this number.
18.5.2 Same Call (One-To-One)
To implement this mode, make sure the fax card is connected direct-
ly to the voice port. A script, which handles this mode, should include 
a selection of the document number followed by a TransFax com-
mand. 
18.5.3 Return Call (Dedicated line)
To implement this mode, make sure there is a fax card independent 
of all voice ports, and which is defined as FAX ONLY. 
18.5.4 Same Call and Return Call combination
In order to use the two modes...

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 Menu 1 Digit, 
Choose Doc
Use this function to receive the document number required by the 
caller. In the Parameter field, enter the number of digits to be re-
ceived.
OK:Document number is valid.
ERR:No such document exists or no digits were received.
Get Phone No.:
Use this function to receive the telephone number of the fax 
machine to send the document to. 
 In the parameter field, enter two parameters: minimum number of 
digits to receive and maximum number of digits....

Section 18:  FAX
18-7
ERR:Not able to send fax.
Menu 1 Digit /S: 
This command checks the configuration of the current line and the 
fax setup of the entire system. It checks whether the current line can 
be used for on-line, and if other lines can also be used as on-line and 
as return-call.
It returns one of the following values:
1. This line is equipped with on-line fax and there are no dedicated 
faxes.
2. This line is equipped with on-line fax and there are also dedi-
cated fax lines.
3. This line...