Telrad Digital Emagen Unified Messaging System Manual

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Call screening
The first field determines if the owner is allowed to use the call 
screening feature. If unchecked, the feature will not operate for this 
COS, overriding the entry in the mailbox screen. This field entry 
must be checked for the mailbox screen entry to take effect.
Follow me
The second field determines whether a mailbox owner with this 
COS is allowed to use the follow me feature. If checked, callers may 
be linked to off-PBX phones (such as the users home...

Section 12:  CLASS OF SERVICE
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Full Supervision: emaGEN will transfer a call and supervise it until 
it received an event that indicates answer, busy or no answer.
Partial Supervision: 
emaGEN will transfer a call and wait for the 
first ring. It will drop the call if it receives a first ring or a connect, but 
will retrieve the call if the extension was busy.
Number of rings before no answer
This field determines how many times the extension will ring before 
emaGEN decides the phone has not been...

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Every __ minutes, ring __ times
The first field determines how often to ring a station for message 
reminders. The second field determines how many times to ring the 
station.
12.5 HOUSEKEEPING
If a number of days is entered which is out of range, the default set-
ting will be saved.
Days to keep new messages
This field determines the length of time to store a New message 
before automatic deletion.
NOTE
The lifetime of messages is only effective
when the house keeping...

Section 12:  CLASS OF SERVICE
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Days to keep fax messages 
This field determines the length of time to store a Fax document 
before automatic deletion.
Days to keep deleted messages
This field determines the length of time to store a Deleted message 
before automatic deletion. During this period the user can undelete 
the message using the telephone interface or using IMAP unified 
messaging.
Erase old messages automatically 
emaGEN house keeping mechanism checks the lifetime of mes-
sages and does...

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13-1
Section 13 
GROUPS
13.1 GENERAL 
It is often necessary to send a message to a group of people within 
a company or an organization. Such a group could be the members 
of a department (Sales department, service department, etc.) or 
members of a research team within the research department. When 
a group list is defined, a message can be sent once, yet reach all the 
members of the group. 
emaGEN allows up to 99999 groups. A group may be linked to an-
other group. 
Groups are either: 
 global --...

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Figure 13-1    Site --> Global Groups screen
Figure 13-2    Mailbox --> Groups screen 

Section 13:  GROUPS
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13.2 CREATING A NEW GROUP
1. On the Mailbox --> Groups screen -- shown in Figure 13-2, 
above -- enter a group number (between 1 and 99999) and a 
name. 
2. Click the [ADD GROUP] button. 
The new group will appear in the list at the bottom of the page.
13.3 REMOVING A GROUP
On the Mailbox --> Groups screen -- shown in Figure 13-2, above 
-- next to the group numbers you will find a Remove check box. 
1. Check the boxes of the group or groups you would like to 
remove.
2. Then,...

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Figure 13-3    Mailbox --> Group Members screen 

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Section 14 
SCRIPTS
14.1 INTRODUCTION
In addition to the standard department menus and mailbox greetings, 
emaGEN allows for customized routines, called Scripts. Scripts are 
used for directing callers around the system. Scripts may also be 
used to provide various choices to the caller, as well as being the 
standard tool for setting up Audio Text” mailboxes and build custom 
applications. 
This section provides an overview of how scripts operate, and how 
they can quickly and easily be used to...