Telrad Digital Emagen Unified Messaging System Manual

System Manual
Unified Messaging 
System
 Catalog No. 76-110-0887/0                   Issue 1 

Catalog No. 76-110-0887/0
Release 1.0
Issue 1
System Manual
Telrad Tenecss Inc.
Woodbury, New York
Unified Messaging System 

NOTICE
This publication refers to the Telrad 
emaGEN Unified Messaging Sys-
tem, Release 1.0, Issue 1, connected to any of Telrad’s 
unite family of 
telephone systems, Releases SB7/DB7/LB7, as of February 2002.
Telrad Tenecs, Inc. reserves the right to modify the equipment and soft-
ware described herein without prior notice. However, changes made to 
the equipment or to the software described herein do not necessarily 
render this publication invalid.
This Issue 1 of the 
emaGEN System Manual is for...

iii
CONTENTS
Section 1   INTRODUCTION
1.1 MANUAL SCOPE ....................................................................................... 1-1
1.2 STRUCTURE OF THE MANUAL ............................................................... 1-1
1.3 INTENDED AUDIENCE ............................................................................. 1-3
1.4 APPLICABLE DOCUMENTATION............................................................. 1-3
1.5 TYPOGRAPHICAL CONVENTIONS...

CONTENTS (Continued)
iv
3.9 SYSTEM PREPARATION AND CONNECTIONS TO emaGEN.............. 3-8
3.9.1 Mounting a MIM on an OCD card .................................................... 3-8
3.9.2 Inserting an OCD card into the system cabinet .............................. 3-10
3.9.3 Completing the data connection ..................................................... 3-11
3.9.4 Performing the audio connection ................................................... 3-12
3.10 ADDITIONAL STEPS BEFORE ACTIVATING...

CONTENTS (Continued)
v
4.3.2 No Response from the user ............................................................. 4-1
4.3.3 Too many Errors  .............................................................................. 4-2
4.3.4 Allowable time between key entries ................................................. 4-2
4.3.5 Use of the # key to terminate an entry............................................. 4-2
4.3.6 Use of the * key...

CONTENTS (Continued)
vi
Section 7  SITE
7.1 GENERAL.......................................................................................... 7-1
7.2 SITE -- GENERAL INFORMATION............................................................ 7-2
7.3 THE SITE SETTINGS SCREEN ................................................................ 7-5
7.4 PARAMETERS ON THE SITE --> SETTINGS SCREEN ........................... 7-5
7.5 SPECIAL KEY PARAMETERS ON THE SITE --> SETTINGS SCREEN .. 7-7
7.6 SECURITY PARAMETERS...

CONTENTS (Continued)
vii
Section 10  DEPARTMENTS
10.1 DEPARTMENT DEFINITION............................................................ 10-1
10.1.1 Recording system greetings ......................................................... 10-2
10.1.2 Conversion table .......................................................................... 10-2
10.1.3 Using a script instead of the standard automated attendant ........ 10-3
10.2 DEPARTMENT --  PROPERTIES GENERAL SETTINGS ..................... 10-3
10.3...

CONTENTS (Continued)
viii
12.2 PERSONAL OPTIONS........................................................................... 12-3
12.3 MESSAGES ........................................................................................... 12-5
12.4 INCOMING CALLS................................................................................. 12-7
12.4.1 Ringer MWI .................................................................................. 12-9
12.5...

CONTENTS (Continued)
ix
Section 16 VOICE PROMPTS
16.1 GENERAL .............................................................................................. 16-1
16.2 VOICE PROMPT LIST ........................................................................... 16-2
Section 17 REPORTS
17.1 REPORT TYPES.................................................................................... 17-1
17.2 MAILBOX LIST ....................................................................................... 17-2
17.3...