Telrad Digital Emagen Unified Messaging System Manual

CONTENTS (Continued)
x
19.6 ASSIGNING A MAILBOX NUMBER AND TENANT STATUS ............. 19-12
19.7 ASSIGNING INTERCOM RESTRICTION............................................ 19-13
19.8 STATION FEATURE PROGRAMMABLE BUTTONS .......................... 19-14
19.8.1 Programmable Keys Selection and Station Maps Screen ......... 19-14
19.9 ATTENDANT FEATURES PROGRAMMING....................................... 19-17
19.9.1 Programmable Keys and Attendant Definition Screen ............... 19-17
19.10 AUTOMATIC CALL...

CONTENTS (Continued)
xi
FIGURES (Continued)
6-1  
emaGEN Web Controller Main Menu screen  ................................................... 6-1
6-2  
Your guide to emaGEN screens and instructions ............................................... 6-3
7-1  Site --> General Screen ...................................................................................... 7-1
7-2  Site --> Settings Screen...................................................................................... 7-5
7-3  Site -->...

CONTENTS (Continued)
xii
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1-1
Section 1 
INTRODUCTION
1.1 MANUAL SCOPE
This manual presents the information needed to install and 
program the 
emaGEN Unified Messaging System in 
conjunction with the 
unite family of systems. This information 
includes an overview of the 
emaGEN system, hardware and 
software installation procedures and instructions for 
programming 
emaGEN and its many features.
1.2 STRUCTURE OF THE MANUAL
This manual is divided into the following sections:
1.INTRODUCTION
Provides introductory information about...

76-110-0887/0, Issue 1
1-2
7.SITE
Provides administration definition instructions for adapting 
ema-
GEN
 to your specific site.
8.PBX PORT DEFINITION
Provides administration definition instructions for your telephone 
system outside line ports.
9.PBX
Provides administration definition instructions for your telephone 
system parameters, integration and outside lines.
10. DEPARTMENTS 
Provides administration definition instructions for configuring the 
emaGEN automated attendant to each department on your...

Section 1:  INTRODUCTION
1-3
19.PROGRAMMING FOR emaGEN IN unite SYSTEMS
Provides a description of 
unite system programming require-
ments -- applied using the Windows-based 
eManager -- for 
emaGEN implementation.
1.3 INTENDED AUDIENCE
This manual is intended for field technicians and for the System 
Administrator responsible for maintaining the 
emaGEN Unified 
Messaging System.
The manual assumes the reader is familiar with 
unite system 
programming and with personal computers.
1.4 APPLICABLE...

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1-4
19 inch System Cabinet Administration and Installation 
Addendum -- Release 7
Catalog number 76-110-0881/0
Operating Instructions -- Release 6
Catalog number 76-110-0165/F.
Operating Instruction Addendum -- Release 7
Catalog number 76-110-0165/G
Administration Manual -- Release 6
Catalog number 76-110-0175/F.
Administration Forms -- Release 6
Catalog number 76-110-0405/F.
Administration, Installation and Upgrade Addendum 
-- Release 7
Catalog number 76-110-0175/G...

2-1
Section 2 
SYSTEM OVERVIEW
2.1 GENERAL
This section provides a general overview of Telrad emaGEN 
system capabilities and features. It details the features of the 
emaGEN system and describes its physical connection with 
the 
unite family of systems, including the following systems:
2.2 PRODUCT PROFILE
Telrad emaGEN is a value added comprehensive voice pro-
cessing application platform, providing services suh as voice 
mail, unified messaging, automated attendant and automated 
voice response. It...

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2-2
seven digit mailboxes for message storage -- within the limits of 
the installed system platform.

emaGEN leaves messages on your unite system telephone 
set display. Users access 
emaGEN through the normal mes-
sage answering procedure. You can also access 
emaGEN with 
softkeys from 
unite system Avanti 3025, Avanti 3020 and Avanti 
3015D telephone sets and the Executive telephone set with 
expanded display.
 Calls can be forwarded from your telephone set to 
emaGEN or...

Section 2:  SYSTEM OVERVIEW
2-3
nection to emaGEN, from any unite system telephone set, or 
any DTMF telephone.
 When answered by the automated attendant, outside callers fol-
low recorded instructions which explain how to dial directly to  the 
extension of their choice or how to use the Automated Attendant 
Dial By Name feature to reach their desired party. This feature 
provides the convenience of direct inward dialing on outside 
lines, and, since these calls are not transferred via an attendant,...