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Telrad Digital Emagen Unified Messaging System Manual

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7.6 SECURITY PARAMETERS ON THE SITE --> SETTINGS SCREEN
Administrator Password
This number is required for access to all System Administrator func-
tions. The password can contain up to 4 digits.
Mailbox 
This field tells 
emaGEN how many digits make up a valid mailbox 
number. This value is used to determine if a caller has dialed a mail-
box number or a conversion table digit.
Extension Length
This field determines the 
emaGEN PBX extension numbers length.
Password Length...

Page 92

Section 7:  SITE
7-9
periods are. There can occur a situation in which the time greeting is 
“Good morning” yet the department greeting still indicates that the 
office is closed (night mode - set in department definition) - e.g. 
05:00 AM.
7.8 HOUSEKEEPING PARAMETERS ON THE SITE --> SETTINGS 
SCREEN
emaGEN has a house keeping mechanism, which cleans old mes-
sages, according to parameters defined in class of service.
Day
This field entry determines on which day the house keeping will be 
performed....

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7.9 SYSTEM PARAMETERS ON THE SITE --> SETTINGS SCREEN
System Time Out
This is the duration of the time period after playing a system prompt 
that 
emaGEN gives the caller to key in the desired number of an ex-
tension. If no input is received during this time period, 
emaGEN 
continues on to the relevant NO-RESPONSE action.
Recommended duration: 3 to 6 seconds.
Script Time Out
Script: This is the duration of the time period after playing a script 
menu that 
emaGEN gives the...

Page 94

Section 7:  SITE
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Page Wait
This field determines the duration (in seconds) of the paging feature. 
This is the time a caller can wait on the line while 
emaGEN is paging 
a subscriber. If the subscriber has not contacted the system within 
this amount of time, the caller is prompted that the subscriber is not 
available.
7.10 CALL OUT PARAMETERS ON THE SITE --> SETTINGS SCREEN
When emaGEN performs a Call Out, such as wake-up call, remote 
message notification, etc., it dials out on outside trunk...

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7.11 PUBLIC ANNOUNCEMENT PARAMETERS
Figure 7-3   Site --> Public Announcement screen
emaGEN has the ability to activate the public announcement (PA) 
feature of the PBX. This allows the following 
emaGEN features: 
First, if a mailbox owner is away from his/her phone, he/she can be 
paged within the location and receive their calls at a phone else-
where in the building. Second, 
emaGEN can be programmed to 
make up to eight special pre recorded announcements to be played...

Page 96

Section 7:  SITE
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Day
This field determines the day(s) on which a scheduled PA announce-
ment will be made.
P. A .  T i m e
This field sets the time for a scheduled announcement to be made
.
P.A. Zone
This determines the P.A. zone access code to which an announce-
ment is directed. The access code MUST match the desired PBX 
paging access code.
7.12 HOLIDAY SCHEDULE
Figure 7-4   Site --> Holiday Schedule screen
Legal values:Daily, None, Day of week
Default:None
Action:Select from the drop box.
Legal...

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emaGEN allows you to pre-program up to 16 holiday messages and 
their dates into the system. When the internal calendar matches one 
of these dates, the appropriate holiday greeting will be broadcast to 
the caller. The appropriate operation mode defined in the Holiday 
Operation Mode field in Department Definition will become active as 
well. After the holiday message is played, the defined department 
greetings will begin.
Holiday name
This is the ID number for the available...

Page 98

Section 7:  SITE
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7.13 CID ROUTING
Figure 7-5    Site --> CID Routing screen
The CID Routing table allows you to route calls based on the  caller 
ID information. You can use a complete number or a partial number 
(which includes only the area code, or area code + exchange).
You can bind each number in this table with a specific mailbox (which 
can also be a lead number for an ACD group or a script mailbox). 
You can also specify the type of action to be taken with this number. 
For example, you can...

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Page 100

8-1
Section 8 
PBX PORT DEFINITION
8.1 GENERAL
Figure 8-1   PBX --> Port Definition screen
The Port Definition menu defines the 
emaGEN port parameters on 
the PBX --> Port Definition screen, as follows.
8.2 PORT PARAMETERS
Extension
This is the extension number to which the particular port is connect-
ed.
Legal values:1-7 digits
Default:Blank
Action:Enter the related extension number
  
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