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Panasonic Kx-Tda100, Kx-tda200 Hybrid Ip-pbx User Manual

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    							1.2 Making Calls
    User Manual 41
    Through DISA
    Off-hook.
    Any Telephone
    Enter    47. Dial your 
    extension number.
    Enter extension PIN
    (max. 10 digits).
    If a wrong extension PIN is 
    entered, you hear an alarm tone. 
    Dial desired 
    feature number.
    74
    Dial DISA 
    phone number.
    DISA 
    phone no.extension no.your 
    extension no. R.B.Tone & 
    DISA message
    extension PINextension no.desired
    feature no.
    C.Tone & 
    D.Tone
    PIN: Personal Identification Number 
    						
    							1.3 Receiving Calls
    42 User Manual
    1.3 Receiving Calls
    1.3.1 Answering Calls
    1.3.2 Hands-free Answerback
    The G-DN button light shows the current status as follows:
    Off: Idle
    Green on: The line is in use. (You are using the line.)
    Red on: Your extension is in Log-out mode from the incoming call distribution group.
    Customizing Your Phone
    3.1.2 Settings on the Programming Mode—
    Preferred Line Assignment—Incoming
    Select the seized line when going off hook.
    Alternate Receiving—Ring/Voice
    Select the Calling method, either ring or the other party’s voice.
    3.1.3 Customizing the Buttons 
    Create or edit a Group Directory Number (G-DN) button.
    You can answer an incoming call without going off-hook as soon as the line is 
    connected. When an intercom call arrives, you will hear the caller talking without 
    the phone ringing. When an outside call arrives, you will hear the caller talking 
    after a preprogrammed number of rings. Hands-free Answerback for outside 
    calls requires System Programming. Consult your dealer.
    Talk.Off-hook.
    Select one of the following methods:
    · Lift the handset to receive the preferred line.
      (Default: Ringing line is selected.)
    · Press the SP-PHONE button.
    · Press the flashing CO, INTERCOM or G-DN button directly.
    · Press the ANSWER button.
    PT/SLT/PS 
    						
    							1.3 Receiving Calls
    User Manual 43
    To set/cancel
    1.3.3 Call Pickup
    — Call Pickup
    — Call Pickup Deny
     Call Pickup
    You can answer an incoming call that is ringing at another extension or group from your phone without 
    leaving your desk.
    The following types of pickup are available:
    Group Call Pickup: Picks up a call within your group.
    Directed Call Pickup: Picks up a specified extension’s call. The AUTO ANS button light shows the current status as follows:
    Off: Not set
    On: Set
    For a PS user, refer to Operating Instructions for PS. 
    
    If you receive a call waiting tone, you can ask a third party to pick up your second call 
    with Directed Call Pickup.
    If there are multiple incoming calls for the same group, the longest waiting call is received 
    first.
    You can also pick up a call by pressing the flashing DSS button.
    Press AUTO ANS.
    While on-hook
    PT
    AUTO ANS
    MUTE
    PT/SLT/PS
    Off-hook.Press DSS.
    Enter    40 and then group number (2 digits). 
    Or enter    41 and then extension number.
    Talk.
    Group
    Directed40
    OR
    14
    group no.
    extension no.
    OR(DSS)
    C.Tone 
    						
    							1.3 Receiving Calls
    44 User Manual
     Call Pickup Deny
    You can deny or allow other people to pick up your calls.
    1.3.4 Trunk Answer From Any Station (TAFAS)
    You can be notified of incoming outside calls through an external speaker. These calls can be 
    answered from any extension.
    Through an external speaker
    1.3.5 ANSWER/RELEASE Button
    You can also receive a paging announcement via a speaker with this operation.
    The ANSWER and RELEASE buttons are convenient for operators using 
    headsets.
    With the ANSWER button, you can answer all incoming calls.
    With the RELEASE button, you can disconnect the line during or after a 
    conversation, or complete transferring a call.
    Off-hook.On-hook.Enter 1 to deny
    or 0 to allow.
    PT/SLT/PS
    Deny
    Allow1
    0
    OR
    Enter    720.
    207C.Tone
    Off-hook.Dial speaker 
    number (1 digit).
    speaker no.
    PT/SLT/PS
    Talk.
    While hearing a tone
    Enter    42. 
    24C.Tone 
    						
    							1.3 Receiving Calls
    User Manual 45
    To answer
    To transfer a call
    To talk to a waiting caller
    Press ANSWER.Talk.
    PT
    ANSWER
    PT
    During a conversation
    Press DSS or dial desired phone number.
    The called
    party answers.
    Seize CO line before 
    dialing outside phone number.
    OR
    (DSS)
    desired 
    phone no.
    Press TRANSFER.
    TRANSFER
    Press RELEASE.
    RELEASE
    Press ANSWER.Talk.
    PT
    While hearing call waiting tone
    ANSWER 
    						
    							1.3 Receiving Calls
    46 User Manual
    To transfer an outside call to an extension with a one-touch operation
    To end a conversation
    Customizing Your Phone
    3.1.3 Customizing the Buttons
    Create or edit an Answer button or a Release button.
    Press DSS.
    PT
    During a conversation
    Press RELEASE.
    The called 
    party answers.
    The other party is placed on hold and the 
    destination extension is called immediately.
    (DSS)RELEASE
    Press RELEASE.
    PT
    During a conversation
    RELEASE 
    						
    							1.4 During a Conversation
    User Manual 47
    1.4 During a Conversation
    1.4.1 Call Transfer
    — Transferring to an Extension on the PBX
    — Transferring to an Outside Party Using the PBX Service
     Transferring to an Extension on the PBX
    To transfer
    You can transfer a held call without talking by going on-hook.
    If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, 
    if an outside call is not answered within a specified time, it is automatically disconnected.
    
    If you hear an alarm tone, the destination extension did not answer the call. Answer the 
    call.
    Press DSS or dial extension number.On-hook.Talk.
    During a conversation
    You do not have to inform the destination 
    extension about where the call has been 
    transferred from. This can be disregarded.
    PT/PS
    Press TRANSFER.
    extension no.
    OR(DSS)TRANSFER
    C.Tone
    Dial extension 
    number.On-hook.Talk.
    During a conversation
    You do not have to inform the destination 
    extension about where the call has been 
    transferred from. This can be disregarded.
    SLT
    Press Recall/ hookswitch.
    extension no.C.Tone 
    						
    							1.4 During a Conversation
    48 User Manual
    To transfer with one-touch (One-touch Transfer)
     Transferring to an Outside Party Using the PBX Service
    Some extensions may be restricted from performing this feature.Even if the transferred party does not answer, you can go on-hook.
    During a conversation
     PT/PS
    Press DSS.
    (DSS)
    On-hook.Talk.
    You do not have to inform the destination 
    extension about where the call has been 
    transferred from. This can be disregarded.
    On-hook. Talk.
    Seize CO line.
    During a conversation
    PT/PS
    The call is transferred. Press 
    TRANSFER. Dial outside 
    phone number.
    CO lineoutside
    phone no.TRANSFER
    C.Tone
    On-hook. Talk.
    During a conversation
    SLT
    Press Recall/
    hookswitch.Dial outside 
    phone number.
    C.Tone
    The call is transferred. Seize 
    CO line.
    CO lineoutside
    phone no. 
    						
    							1.4 During a Conversation
    User Manual 49
    1.4.2 Call Hold
    — Call Hold
    — Call Park
     Call Hold
    There are two types of hold. The difference between them is that other people can retrieve your held 
    call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what 
    the current mode is.
    Call Hold
    Time limit
    Both the caller and the transferred party will hear an alarm tone fifteen seconds before a 
    specified time period.
    
    To return to the held call before the destination answers, press the TRANSFER 
    button, corresponding CO, G-DN or INTERCOM button, or the hookswitch.
    Customizing Your Phone
    3.1.3 Customizing the Buttons
    Create or edit a Direct Station Selection (DSS) button.
    
    If a call is not retrieved within a specified time, you will hear an alarm as a reminder. 
    And, if an outside call is not answered within a specified time, it is automatically 
    disconnected.
    On-hook.
    During a conversation
    PT/PS
    Press HOLD, or press TRANSFER and 
    then enter     50.
    C.Tone
    OR
    05TRANSFER
    HOLD
    C.Tone
    SLT
    During a conversation
    On-hook.
    Enter    50. Press Recall/
    hookswitch.
    05C.Tone 
    						
    							1.4 During a Conversation
    50 User Manual
    Call Hold Retrieve
    The CO or INTERCOM button light shows the current status as follows:
    — Regular Hold mode
    Flashing green slowly: Your held call
    Flashing red: Another extension’s held call 
    — Exclusive Call Hold mode
    Flashing green rapidly: Your held call
    Red on: Another extension’s held call
    
    Hold Mode Change (PT only)
    After pressing the HOLD button, if you press the HOLD button again, the status switches 
    from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call 
    Hold mode to the Regular Hold mode.
    Off-hook.
    Off-hook.Press DSS or dialholding extension 
    number. Off-hook.
       At the holding extension (Call Hold Retrieve)
       To retrieve an outside call from another extension—only Regular Hold 
       (Call Hold Retrieve–Specified with a held line number)
       To retrieve an intercom call or outside call from another extension—only Regular Hold 
       (Call Hold Retrieve–Specified with a holding extension number)
    PT/SLT/PS
    Talk.
    Talk.
    Talk.
    Press CO, or enter    53 and then held line 
    number (3 digits).
    Enter    51.
    holding 
    extension no.
    OR(DSS)
    05
    15
    Press flashing COor INTERCOM,
    or enter     50.
    C.Tone
    C.Tone
    (CO)
    held line no.35
    OR
    OR(CO)
    OR
    INTERCOM 
    						
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