Panasonic Kx-Tda100, Kx-tda200 Hybrid Ip-pbx User Manual
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1.2 Making Calls User Manual 41 Through DISA Off-hook. Any Telephone Enter 47. Dial your extension number. Enter extension PIN (max. 10 digits). If a wrong extension PIN is entered, you hear an alarm tone. Dial desired feature number. 74 Dial DISA phone number. DISA phone no.extension no.your extension no. R.B.Tone & DISA message extension PINextension no.desired feature no. C.Tone & D.Tone PIN: Personal Identification Number
1.3 Receiving Calls 42 User Manual 1.3 Receiving Calls 1.3.1 Answering Calls 1.3.2 Hands-free Answerback The G-DN button light shows the current status as follows: Off: Idle Green on: The line is in use. (You are using the line.) Red on: Your extension is in Log-out mode from the incoming call distribution group. Customizing Your Phone 3.1.2 Settings on the Programming Mode— Preferred Line Assignment—Incoming Select the seized line when going off hook. Alternate Receiving—Ring/Voice Select the Calling method, either ring or the other party’s voice. 3.1.3 Customizing the Buttons Create or edit a Group Directory Number (G-DN) button. You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings. Hands-free Answerback for outside calls requires System Programming. Consult your dealer. Talk.Off-hook. Select one of the following methods: · Lift the handset to receive the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO, INTERCOM or G-DN button directly. · Press the ANSWER button. PT/SLT/PS
1.3 Receiving Calls User Manual 43 To set/cancel 1.3.3 Call Pickup — Call Pickup — Call Pickup Deny Call Pickup You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk. The following types of pickup are available: Group Call Pickup: Picks up a call within your group. Directed Call Pickup: Picks up a specified extension’s call. The AUTO ANS button light shows the current status as follows: Off: Not set On: Set For a PS user, refer to Operating Instructions for PS. If you receive a call waiting tone, you can ask a third party to pick up your second call with Directed Call Pickup. If there are multiple incoming calls for the same group, the longest waiting call is received first. You can also pick up a call by pressing the flashing DSS button. Press AUTO ANS. While on-hook PT AUTO ANS MUTE PT/SLT/PS Off-hook.Press DSS. Enter 40 and then group number (2 digits). Or enter 41 and then extension number. Talk. Group Directed40 OR 14 group no. extension no. OR(DSS) C.Tone
1.3 Receiving Calls 44 User Manual Call Pickup Deny You can deny or allow other people to pick up your calls. 1.3.4 Trunk Answer From Any Station (TAFAS) You can be notified of incoming outside calls through an external speaker. These calls can be answered from any extension. Through an external speaker 1.3.5 ANSWER/RELEASE Button You can also receive a paging announcement via a speaker with this operation. The ANSWER and RELEASE buttons are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call. Off-hook.On-hook.Enter 1 to deny or 0 to allow. PT/SLT/PS Deny Allow1 0 OR Enter 720. 207C.Tone Off-hook.Dial speaker number (1 digit). speaker no. PT/SLT/PS Talk. While hearing a tone Enter 42. 24C.Tone
1.3 Receiving Calls User Manual 45 To answer To transfer a call To talk to a waiting caller Press ANSWER.Talk. PT ANSWER PT During a conversation Press DSS or dial desired phone number. The called party answers. Seize CO line before dialing outside phone number. OR (DSS) desired phone no. Press TRANSFER. TRANSFER Press RELEASE. RELEASE Press ANSWER.Talk. PT While hearing call waiting tone ANSWER
1.3 Receiving Calls 46 User Manual To transfer an outside call to an extension with a one-touch operation To end a conversation Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit an Answer button or a Release button. Press DSS. PT During a conversation Press RELEASE. The called party answers. The other party is placed on hold and the destination extension is called immediately. (DSS)RELEASE Press RELEASE. PT During a conversation RELEASE
1.4 During a Conversation User Manual 47 1.4 During a Conversation 1.4.1 Call Transfer — Transferring to an Extension on the PBX — Transferring to an Outside Party Using the PBX Service Transferring to an Extension on the PBX To transfer You can transfer a held call without talking by going on-hook. If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected. If you hear an alarm tone, the destination extension did not answer the call. Answer the call. Press DSS or dial extension number.On-hook.Talk. During a conversation You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. PT/PS Press TRANSFER. extension no. OR(DSS)TRANSFER C.Tone Dial extension number.On-hook.Talk. During a conversation You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. SLT Press Recall/ hookswitch. extension no.C.Tone
1.4 During a Conversation 48 User Manual To transfer with one-touch (One-touch Transfer) Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature.Even if the transferred party does not answer, you can go on-hook. During a conversation PT/PS Press DSS. (DSS) On-hook.Talk. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. On-hook. Talk. Seize CO line. During a conversation PT/PS The call is transferred. Press TRANSFER. Dial outside phone number. CO lineoutside phone no.TRANSFER C.Tone On-hook. Talk. During a conversation SLT Press Recall/ hookswitch.Dial outside phone number. C.Tone The call is transferred. Seize CO line. CO lineoutside phone no.
1.4 During a Conversation User Manual 49 1.4.2 Call Hold — Call Hold — Call Park Call Hold There are two types of hold. The difference between them is that other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current mode is. Call Hold Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period. To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, G-DN or INTERCOM button, or the hookswitch. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button. If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected. On-hook. During a conversation PT/PS Press HOLD, or press TRANSFER and then enter 50. C.Tone OR 05TRANSFER HOLD C.Tone SLT During a conversation On-hook. Enter 50. Press Recall/ hookswitch. 05C.Tone
1.4 During a Conversation 50 User Manual Call Hold Retrieve The CO or INTERCOM button light shows the current status as follows: — Regular Hold mode Flashing green slowly: Your held call Flashing red: Another extension’s held call — Exclusive Call Hold mode Flashing green rapidly: Your held call Red on: Another extension’s held call Hold Mode Change (PT only) After pressing the HOLD button, if you press the HOLD button again, the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode. Off-hook. Off-hook.Press DSS or dialholding extension number. Off-hook. At the holding extension (Call Hold Retrieve) To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) To retrieve an intercom call or outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a holding extension number) PT/SLT/PS Talk. Talk. Talk. Press CO, or enter 53 and then held line number (3 digits). Enter 51. holding extension no. OR(DSS) 05 15 Press flashing COor INTERCOM, or enter 50. C.Tone C.Tone (CO) held line no.35 OR OR(CO) OR INTERCOM