Panasonic Kx-Tda100, Kx-tda200 Hybrid Ip-pbx User Manual
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1.2 Making Calls User Manual 31 To set (for both extension and CO line) To answer the callback ringing from an idle extension To answer the callback ringing from an idle CO line Automatic Callback Busy Cancel If you do not answer the callback ringing within 10 seconds, this feature will be canceled. PT/SLT/PS While hearing a busy tone Enter 6. 6 On-hook. C.Tone Off-hook. PT/SLT/PS Talk. While hearing a callback ringing R.B.Tone Off-hook. PT/SLT/PS Talk.Dial outside phone number. outside phone no. While hearing a callback ringing Off-hook. PT/SLT/PS On-hook. 46 Enter 46. C.Tone
1.2 Making Calls 32 User Manual Call Waiting You can inform the called party that your call is waiting. This feature is also known as Busy Station Signaling (BSS). Message Waiting For a caller To leave a message waiting indication Depending on the other party’s telephone, the Off-Hook Call Announcement (OHCA) and the Whisper OHCA features can be used. You can talk to the other party through the speaker and the microphone (OHCA) or you only send a call announcement through the handset (Whisper OHCA), if they are having another conversation using the handset. Refer to 1.7.3 Call Waiting/Off-Hook Call Announcement (OHCA)/Whisper OHCA. For a caller When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back. For a called extension As a message receiver, the MESSAGE button light lets you know that a call has been received. If you receive notification, you can call back the caller by a simple operation. PT/SLT/PS Enter 1. 1 While hearing a busy tone PT/SLT/PS Press MESSAGE or enter 4.On-hook. When the called extension is busy or does not answer OR 4 MESSAGE C.Tone
1.2 Making Calls User Manual 33 To leave/cancel a message waiting indication For a called extension To check the left message and call back To call back The MESSAGE button light shows the current status as follows: Off: No message Red on: You have a message. The display shows the messages starting with the most recent call. For a called extension, you can cancel the message waiting indication if you do not want to callback. To cancel, press the MESSAGE button and then press the soft button. On your PT, you can establish one or more Message for another extension buttons. These buttons can accept the message notification of other extensions or various incoming call distribution groups. In other words, you can monitor the message notifications of other telephones. This feature is also available for single line telephone extension users with a message waiting light. Even if they do not have a message waiting light, they may receive a special dial tone as notification, if required. PT and SLTPT/SLT/PS Off-hook.Enter 1 to leave or 0 to cancel.On-hook.Enter desired extension number. Leave Cancel 1 0 OR07 Enter 70. desired extension no. C.Tone While on-hook PT/PS Press MESSAGEuntil the desired extension appears.Off-hook.Talk. MESSAGE Off-hook.Press MESSAGE or enter 70 and then 2. PT/SLT/PS Talk. OR MESSAGE 027
1.2 Making Calls 34 User Manual Executive Busy Override The preprogrammed extension can call someone who is busy on the telephone and establish a three- party conversation. To join For the joined extension To talk each party alternately Call Monitor The preprogrammed extension can monitor another extension. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit a Message button or Message for another extension button. You can also deny others the possibility of joining your conversation (Default: Allow). Refer to 1.7 Extension Settings. Off-hook. Press corresponding CO.Enter 3. Outside call PT/PS Talk. (CO)3B. ToneC.Tone Enter 3. 3 Intercom call PT/SLT/PS Talk. While hearing a busy tone C.Tone Talk to the other party. During a conversation PT/PS Press TRANSFER. TRANSFER To continue
1.2 Making Calls User Manual 35 To monitor DND Override The preprogrammed extension can call someone who has set the DND feature. 1.2.5 Alternate Calling—Ring/Voice To change the method The caller can alternate the alerting method, either ring or voice, when making an intercom call. On the other hand, any extension can set the alerting method, either ring or voice, when receiving an intercom call. Ringing (Default): You can call the other party with a ring tone. Voice-Calling: You can talk to the other par ty immediately after confirmation tone. PT/SLT/PS Enter 5. 5extension no. Dial extension number.B.Tone Enter 1. While hearing the DND tone PT/SLT/PS Talk. R.B.Tone1 Ring Ring Hello OR After dialing Enter . PT/SLT/PS Talk. C.Tone
1.2 Making Calls 36 User Manual 1.2.6 Calling without Restrictions — Remote COS Access Remote COS Access You can use your calling privileges (Class of Service) at another extension. You may override restrictions which have been set. To use this feature, an original extension number and an extension PIN (Personal Identification Number) are required. You can make a call by entering a verified code and verified code PIN. For the available verified code, ask your manager. To call (Walking COS) If the called party uses a single line telephone or portable station, Voice-Calling is not available. This feature is not available when the called party’s telephone is in the Voice Call Deny mode. Customizing Your Phone 3.1.2 Settings on the Programming Mode—Alternate Receiving—Ring/Voice Select the alerting method, either ring or the other party’s voice. Off-hook. PT/SLT/PS 74 Enter 47. extension PINyour extension no.desired phone no. Dial your extension number.Enter extension PIN (max. 10 digits). If a wrong extension PIN is entered, you hear an alarm tone. Dial desired phone number. Seize CO line before entering outside phone number. C.Tone & D.Tone PIN: Personal Identification Number
1.2 Making Calls User Manual 37 To call (Verified Code Entry) 1.2.7 Direct Inward System Access (DISA) — Calling through DISA Calling through DISA When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension. You do not need the operator’s assistance. You may be able to access system features or call an outside party with your password depending on the security mode. Ask your manager for the mode assigned to your PBX. Off-hook. PT/SLT/PS 74 Enter 47. Enter . verified code PIN verified code Enter verified code (max. 4 digits). Enter verified code PIN (max. 10 digits). If a wrong verified code PIN is entered, you hear an alarm tone. desired phone no. Dial desired phone number. Seize CO line before entering outside phone number. C.Tone & D.Tone PIN: Personal Identification Number TDA200
1.2 Making Calls 38 User Manual To call an extension Dial DISA phone number. DISA phone no. From Outside Telephone In No Security Mode/Trunk Security Mode Off-hook. Off-hook.Dial DISA phone number. Enter extension PIN orverified code PIN (max.10 digits). DISA phone no. In All Security Mode Enter 47. Dial your extension number. Or enter and then verified code. your extension no. verified code OR Dial desired extension number. 74 desired extension no. Dial desired extension number. desired extension no. extension PIN verified code PIN OR R.B.Tone & DISA message R.B.Tone & DISA message C.Tone & D.Tone
1.2 Making Calls User Manual 39 To call an outside party To retry In No Security Mode Dial DISA phone number. In Trunk Security Mode/All Security Mode From Outside Telephone Off-hook. Off-hook. 74 Enter 47. Seize CO line before dialing outside phone number.Dial outside phone number. outside phone no. Seize CO line before dialing outside phone number.Dial outside phone number. R.B.Tone & DISA message R.B.Tone & DISA message Dial DISA phone number. Dial your extension number. Or enter and then verified code. Enter extension PIN or verified code PIN (max.10 digits).C.Tone & D.Tone DISA phone no. DISA phone no. outside phone no. extension PIN verified code PIN OR your extension no. verified code OR Dial phone number. To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone Enter . phone no. Dial a line access number as the first digit when calling an outside party. From Outside Telephone DISA message
1.2 Making Calls 40 User Manual 1.2.8 Remote Setting You can set the following features on your telephone from another extension or through DISA. Call Forwarding (FWD)/Do Not Disturb (DND) Changing the Log-in/Log-out Status of Extensions Absent Message Extension Lock Time Service Switching Mode From another extension WARNING When you enable the Outside-to-Outside Call feature of DISA, and a third party discovers the password (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN. b) Specify a complicated PIN as long and random as you can make it. c) Change the PIN frequently. Time limit Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend, press any dial button except . If Built-in Automated Attendant service is set, you can access the desired extension simply by pressing a single digit (0-9) from the options given the prerecorded message. Off-hook. PT/SLT/PS Enter 47. extension PINyour extension no.desired feature no. Dial your extension number.Enter extension PIN (max. 10 digits). If a wrong extension PIN is entered, you hear an alarm tone. Dial desired feature number. 74C.Tone & D.Tone PIN: Personal Identification Number