Panasonic Kx Taw848_en_adv_v3_om Operating Manual

							1.3 Telephone Features and Operation
Operating Manual 71
1.3.31 Hands-free Operation
To make/answer a call
1.3.32 Headset Operation
– Headset Operation
– Answer/Release Button
 Headset Operation
You can have a conversation in hands-free mode using the SP-PHONE button.
 When performing hands-free operation:
–If it is difficult to hear the other partys voice,
Increase the volume using the Navigator Key or Volume Key.
–If the other party has difficulty hearing you,
Decrease the volume.
–If the other party reports that your voice echoes,
Use the telephone in a room that has curtains, carpeting or both.
–If parts of the conversation cannot be heard,
If you and the other party speak at the same time, parts of your conversation may be lost. 
To avoid this, try to speak alternately.
You can have a conversation using a headset.
Press SP-PHONE.
PT
SPSP-
PHONE 
						

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To talk using the headset
To use the handset during a conversation using the headset 
 Answer/Release Button
To answer
Customized Answer and Release buttons can make using a headset much easier. You can 
answer incoming calls or disconnect the line with these buttons.
Some DSS Consoles have fixed ANSWER and RELEASE buttons.
Press SP-PHONE.
PT
SPSP-
PHONE
PT
Off-hook.
Press Answer.Talk.
PT
(Answer) 
						

							1.3 Telephone Features and Operation
Operating Manual 73
To transfer a call
To talk to a waiting caller
To transfer an outside call to an extension with a one-touch operation
PT
During a conversation
Press DSS or dial desired phone number.
The called
party answers.
Seize CO line before 
dialing outside phone number.
(DSS)
desired 
phone no.
Press TRANSFER. Press Release.
(Release)OR
Press Answer.Talk.
PT
While hearing call waiting tone
(Answer)
Press DSS.
PT
During a conversation
The called 
party answers.
The other party is placed on hold and the 
destination extension is called immediately.
Press Release.
(Release)(DSS) 
						

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To end a conversation
1.3.33 Hot Line
You can make an outside call simply by going off-hook if you have preprogrammed your phone.
This feature is also known as Pickup Dialing.
To store a phone number
To set/cancel
Customizing Your Phone
 3.1.4 Customizing the Buttons
Create or edit an Answer button or a Release button.
PT
During a conversation
Press Release.
(Release)
PT/SLT/PS
Enter #.On-hook.Off-hook.Enter desired
phone number
(max. 32 digits).
desired 
phone no.
Enter CO line access number 
before outside phone number. Enter    
740.
2
Enter 2.
407C.Tone
PT/SLT/PS
Off-hook.On-hook.Enter 1 to set
or 0 to cancel.Set
Cancel
1
0
Enter    740. 
407C.Tone   
OR 
						

							1.3 Telephone Features and Operation
Operating Manual 75
To dial
1.3.34 ICD GROUP FEATURES
An incoming call distribution (ICD) group is a group of extensions assigned through system programming to 
receive calls (for example, as a call center). The PBX has several features that support using extensions in 
ICD groups, as follows:To call another party, dial the desired par tys phone number before the preprogrammed 
number is dialed.
 You should assign the intercom line as the seized line when going off-hook. (Preferred Line 
Assignment—Outgoing)
 If canceling Hot Line is difficult because this feature is activated immediately after going off-
hook, refer to the Feature Manual for more details.
Customizing Your Phone
 3.1.2 Personal Programming—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
Features Description
Log-in/Log-outYou can log in to or out of an ICD group, to control whether you receive 
calls from the group.
(→ 1.3.35 ICD Group Features—Log-in/Log-out)
Manual Queue Redirection 
(Hurry-up Transfer)You can forward the longest waiting call in the queue of calls to the ICD 
group to a preprogrammed destination manually.
(→ 1.3.36 ICD Group Features—Manual Queue Redirection)
Call Forwarding (FWD) for 
your ICD GroupYou can set a forward destination for your ICD group.
(→ Call Forwarding (FWD) for your Incoming Call Distribution Group)
Off-hook.
PT/SLT/PS 
						

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76 Operating Manual
1.3.35 ICD Group Features—Log-in/Log-out
To set Log-in/Log-out
You can control your status in an incoming call distribution 
(ICD) group. When in the Log-out mode, incoming calls to 
the group will not ring at your extension. When you return, 
calls will again ring at your extension. (Default: Log-in) 
Even if your extension is logged-in, you can have a 
specified time period (wrap-up time) when you will not 
receive calls after completing a previous call. This time can 
be used for you to write a report and so on.
You can also manually select Not Ready mode to 
temporarily leave an ICD group.
Log-in
Log-out
Wrap-up
Talk.
Not Ready
Ready
Off-hook.
On-hook.
PT/SLT/PS
Enter     736.
Log-out
Log-in0
1
Enter ICD Group  
extension number or     .
SpecifiedICD Group
extension no.
All
367
Enter 0 or 1.
C.Tone
ICD Group: Incoming Call Distribution Group
OR
OR 
						

							1.3 Telephone Features and Operation
Operating Manual 77
To enter/leave Not Ready mode
To set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode)
While on-hook
PT/PS
Press Log-in/Log-out.
Specified
AllICD Group
extension no.
Enter ICD Group extension 
number or     .
ICD Group: Incoming Call Distribution Group
(Log-in/Log-out)OR
While on-hook
PT/PS
Press Log-in/Log-out of a Specified Group.
(Log-in/Log-out
of a Specified Group)
PT/SLT/PS
On-hook. Off-hook.
537
Not Ready
Ready1
0
Enter     735.Enter 1 or 0.
C.ToneOR
PT/PS
While on-hook
Press red or flashing red Wrap-up.*
(Wrap-up) 
						

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1.3.36 ICD Group Features—Manual Queue Redirection
To forward the waiting call
 * The status will be as follows:
Ready   Not Ready
Not Ready   Ready 
Wrap-up   Not Ready
 The Log-in/Log-out of a specified group button light shows the current status as follows: 
Off: Log-in mode 
Red on: Log-out mode
 The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready 
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode 
Red on: Not Ready mode
Flashing red: Wrap-up mode
 In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group, 
even if it belongs to multiple groups.
 The last remaining logged-in extension may not be allowed to log out, depending on system 
programming.
 For information about other ICD group features, refer to 1.3.34 ICD GROUP FEATURES.
Customizing Your Phone
 3.1.4 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a 
Wrap-up button.
When your incoming call distribution (ICD) group is busy and other outside calls arrive, the 
arriving calls are put in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward 
the longest waiting call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
PT/PS
Press red or flashing red Hurry-up.
(Hurry-up) 
						

							1.3 Telephone Features and Operation
Operating Manual 79
1.3.37 Message Waiting
 For a caller
To leave a message waiting indication
 The Hurry-up button light shows the current status as follows:
Off: No waiting call.
Red on: Some calls are waiting. 
Flashing red: The number of calls exceeds the manual queue redirection level.
 For information about other ICD group features, refer to 1.3.34 ICD GROUP FEATURES.
Customizing Your Phone
 3.1.4 Customizing the Buttons
Create or edit a Hurry-up button.
 For a caller 
When the called extension is busy or does not answer your call, you 
can leave a notification so that the called party may call you back.
 For a called extension
As a message receiver, the Message button light or Message/
Ringer Lamp lets you know that a call has been received. If you 
receive notification, you can call back the caller by a simple 
operation.
PT/SLT/PS
Press MESSAGE
or enter 4.On-hook.
When the called extension is busy or does not answer
4C.ToneOR 
						

							1.3 Telephone Features and Operation
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To leave/cancel a message waiting indication
 For a called extension
To check the left message and call back
To call back
To clear message waiting indications left on your extension
PT and SLTPT/SLT/PS
Off-hook.Enter 1 to leave 
or 0 to cancel.On-hook.Enter desired 
extension number. Leave
Cancel
1
0
07
Enter    70. 
desired
extension no.
C.ToneOR
While on-hook
PT/PS
Press MESSAGEuntil the desired 
extension appears.Off-hook.Talk.
Off-hook.Press MESSAGE or enter    70 and then 2.
PT/SLT/PS
Talk.
027
OR
PT/SLT/PS
Off-hook.Enter 0.
On-hook.Dial your
extension number.
007
Enter    70. 
your
extension no.
C.Tone