Panasonic Kx Taw848_en_adv_v3_om Operating Manual

							1.3 Telephone Features and Operation
Operating Manual 31
Call Hold Retrieve
 The CO or INTERCOM button light shows the current status as follows:
– Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extensions held call
– Exclusive Call Hold mode
Flashing green rapidly: Your held call
Red on: Another extensions held call
If a call is not retrieved within a specified time, you will hear an alarm as a reminder.
If an outside call is not answered within a specified time, it is automatically disconnected.
Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches from 
the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode 
to the Regular Hold mode.
Off-hook.
Off-hook.Press DSS or dialholding extension 
number. Off-hook.
   At the holding extension (Call Hold Retrieve)
   To retrieve an outside call from another extension—only Regular Hold 
   (Call Hold Retrieve–Specified with a held line number)
   To retrieve an intercom call or outside call from another extension—only Regular Hold 
   (Call Hold Retrieve–Specified with a holding extension number)
PT/SLT/PS
Talk.
Talk.
Talk.
Press CO, or enter    53 and then held line 
number (3 digits).
Enter    51.
holding 
extension no.
(DSS)
05
15
Press flashing COor INTERCOM,
or enter     50.
C.Tone
C.Tone
(CO)
held line no.35
(CO)
OR
OR
OR
OR 
						

							1.3 Telephone Features and Operation
32 Operating Manual
1.3.7 Call Monitor
A preprogrammed extension user can listen to the ongoing conversation of a busy extension user.
To monitor
1.3.8 Call Park
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the 
parked call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call 
Park button and Call Park (Automatic Park Zone) button have been established, you can select either way 
to park by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you need to 
specify the parking zone number to retrieve the required call.
To set
For simple operation, you can automatically hold a call by pressing another CO, ICD Group 
or INTERCOM button, only if preprogrammed (Automatic Call Hold). For more details, refer 
to the Feature Manual.
PT/SLT/PS
Enter 5.
5extension no.
Dial extension 
number.B.ToneOff-hook.
C.ToneMonitoring starts
During a conversation
Press Call Park.
PT/PS
(Call Park) 
						

							1.3 Telephone Features and Operation
Operating Manual 33
Call Park Retrieve
 If a call is parked automatically, confirm the parking zone number on the display.
If a call is not retrieved within a specified time, you will hear an alarm as a reminder.
If an outside call is not answered within a specified time, it is automatically disconnected.
Enter a specified parking 
zone number (2 digits) or press
    to park at an idle parking zone 
automatically.
During a conversation
Press TRANSFER.
PT/PS
On-hook.Enter    52.
parking zone no.Specified
Auto
If you hear a busy tone, enter another 
parking zone number or press     again.
25C.ToneOR
During a conversation
Press Recall/
hookswitch.
 SLT
On-hook.
If you hear a busy tone, enter another 
parking zone number. Enter    
52.Enter a specified parking 
zone number (2 digits).
parking zone no.25C.Tone
Press a flashing Call Park.
PT/PS
(Call Park)
Off-hook.Enter    52. Dial stored parking
zone number (2 digits).
stored parking 
zone no.
PT/SLT/PS
Talk.
25C.Tone 
						

							1.3 Telephone Features and Operation
34 Operating Manual
1.3.9 Call Pickup
– Call Pickup
– Call Pickup Deny
 Call Pickup
You can answer an incoming call that is ringing at another extension or group from your phone without 
leaving your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extensions call. If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the 
stored parking zone number.
 After you park a call, you can perform other operations.
Customizing Your Phone
 3.1.4 Customizing the Buttons
Create or edit a Call Park button or Call Park (Automatic Park Zone) button.
If you receive a call waiting tone, you can ask a third party to pick up your second call with 
Directed Call Pickup.
 You can also pick up a call by pressing a flashing DSS button. System programming is 
required to allow this operation. For more details, refer to the Feature Manual.
PT/SLT/PS
Off-hook.Enter    40 and then group number (2 digits). 
Or enter    41 and then extension number.Talk.
Group
Directed40
OR
14
group no.
extension no.C.Tone 
						

							1.3 Telephone Features and Operation
Operating Manual 35
 Call Pickup Deny
You can deny or allow other people to pick up your calls.
1.3.10 Call Splitting
When talking to one party while the other party is on hold, you can swap the calls back and forth 
(alternately).
To alternate between the parties leaving one party on hold temporarily
Off-hook.On-hook.Enter 1 to deny
or 0 to allow.
PT/SLT/PS
Deny
Allow1
0
Enter    720.
207C.ToneOR
PT/PS
During a conversation
Press TRANSFER. Talk to the 
other party.Talk to the 
original party.Press DSS or dial the other 
partys extension number. Press TRANSFER.
extension no.
(DSS)
C.Tone
The other party will be on hold.
OR
SLT
During a conversation
Talk to the 
other party.Talk to the 
original party.Dial the other partys 
extension number. Press Recall/
hookswitch.
extension no.
Press Recall/
hookswitch.
C.Tone
The other party will be on hold. 
						

							1.3 Telephone Features and Operation
36 Operating Manual
To leave the conversation and then let the two parties talk
1.3.11 Call Transfer
– Transferring to an Extension in the PBX
– Transferring to an Outside Party Using the PBX Service
 You can transfer a held call without talking, and go on-hook even if the transferred party does 
not answer the call.
If a transferred call is not answered within a specified time, it will ring at a preprogrammed 
extension, if set, or at your extension again. If you are off-hook at that time, you will hear an 
alarm tone. If an outside call is not answered within a specified time, it is automatically 
disconnected.
PT/PS
Press DSS or dial the other 
partys extension number.Talk to the 
other party.
During a conversation
Press TRANSFER.
extension no.
(DSS)
Press TRANSFER. C.ToneOn-hook.
OR
SLT
Dial the other partys 
extension number.Talk to the 
other party.
During a conversation
Press Recall/
hookswitch.
extension no.C.Tone
On-hook.Press Recall/
hookswitch. 
						

							1.3 Telephone Features and Operation
Operating Manual 37
 Transferring to an Extension in the PBX
To transfer
To transfer with one touch (One-touch Transfer)
 System programming is required to use the One-touch Transfer feature during a conversation 
with an extension. For more details, refer to the Feature Manual.
Press DSS or dial extension number.On-hook.Talk.
During a conversation
You do not have to inform the destination 
extension about where the call has been 
transferred from. This can be disregarded.
PT/PS
Press TRANSFER.
extension no.
(DSS)
C.Tone
OR
Dial extension 
number.On-hook.Talk.
During a conversation
You do not have to inform the destination 
extension about where the call has been 
transferred from. This can be disregarded.
SLT
Press Recall/ hookswitch.
extension no.C.Tone
During a conversation with an outside party
 PT/PS
Press DSS.
(DSS)
On-hook.Talk.
You do not have to inform the destination 
extension about where the call has been 
transferred from. This can be disregarded. 
						

							1.3 Telephone Features and Operation
38 Operating Manual
 Transferring to an Outside Party Using the PBX Service
Some extensions may be restricted from performing this feature.
1.3.12 CALL WAITING FEATURES
– Call Waiting (BSS [Busy Station Signaling])
– Answering Call Waiting in the PBX
– Answering Call Waiting from the Telephone Company
 Call Waiting (BSS [Busy Station Signaling])
 For a caller 
You can inform a busy extension user that your call is waiting. Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a 
specified time period.
To return to the held call before the destination answers, press the TRANSFER button, 
corresponding CO, ICD Group or INTERCOM button, or the hookswitch.
Customizing Your Phone
 3.1.4 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
On-hook. Talk.
Seize CO line.
During a conversation
PT/PS
The call is transferred. Press 
TRANSFER. Dial outside 
phone number.
CO lineoutside
phone no.
C.Tone
On-hook. Talk.
During a conversation
SLT
Press Recall/
hookswitch.Dial outside 
phone number.
C.Tone
The call is transferred. Seize 
CO line.
CO lineoutside
phone no. 
						

							1.3 Telephone Features and Operation
Operating Manual 39
To send a call waiting
 For a called extension
A call waiting tone is sent to the busy extension user to notify him or her that a new incoming call is waiting 
(1.3.13 Call Waiting Tone). The extension can then answer the second call by either disconnecting the 
current call or placing it on hold.
 Answering Call Waiting in the PBX
During a conversation, a call waiting tone through the speaker or the handset occurs when an outside call 
has been received or another extension is letting you know a call is waiting. You must activate this feature 
to use it. (Default: Enable—Tone)
You can answer the second call by disconnecting (1) or holding (2) the current call.
1. To disconnect the current call and then talk to the new party
2. To hold the current call and then talk to the new party
PT/SLT/PS
Enter 1.
1
While hearing a busy tone
PT/SLT/PS
While hearing a tone
Off-hook.On-hook.Talk to the 
new party.
PT/PS
Press HOLD.
While hearing a tone
Disregard this step if both 
parties are extensions.Press 
CO or INTERCOM.
(CO)
Talk to the
new party.
OR 
						

							1.3 Telephone Features and Operation
40 Operating Manual
After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve 
the first call.
2.1 To disconnect the second call and then talk to the original party
SLT
While hearing a tone
Enter     50.
05
Talk to the
new party.Press Recall/hookswitch.
C.Tone
PT/PS
During a conversation
Off-hook.On-hook.Talk to the 
original party.Press CO or INTERCOM.
(CO)
OR
PT/SLT/PS
During a conversation
Off-hook.On-hook.Talk to the 
original party.Enter     50.
05C.Tone