Panasonic Kx Taw848 User Manual
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User Manual 131 Section 4 Appendix This chapter provides the Troubleshooting, Feature Number Table, Tone List and Quick Reference Guide. Check the Troubleshooting section before consulting your dealer.
4.1 Troubleshooting 132 User Manual 4.1 Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly. Consult your dealer. I cannot use the telephone.The telephone is locked. Unlock your telephone. ( 1.5.3 Extension Lock, 2.1.1 Extension Control) Some features do not work.System management may restrict certain features. Consult your manager. The feature numbers have changed. Confirm the revised number and try again. Even though following the manual instructions, none of the operations work when using a proprietary telephone.The Intercom line was not seized. The seized line, when going off-hook, was changed by personal setting. ( 3.1.2 Settings on the Programming Mode) In the manual, going off-hook means an Intercom line is seized. If the setting has been changed, press the INTERCOM button after going off-hook and follow the instructions. The telephone does not work using the personal settings or with other settings. (One-touch dialing, forwarding destination, etc.)The extension line has been changed. The previous telephones settings have not been cleared. Clear the settings and then program your desired settings again. ( 1.7.9 Extension Feature Clear, 3.1.1 Personal Programming, 3.1.3 Customizing the Buttons)
4.1 Troubleshooting User Manual 133 My proprietary telephone does not have a feature button.Some models do not have the feature button. Change a flexible button to the desired button. ( 3.1.3 Customizing the Buttons) Enter the specified feature number instead of the feature button. ( 1.1.1 Before Operating the Telephones) A reorder tone is audible or Restricted is displayed.The telephone is locked. Unlock your telephone. ( 1.5.3 Extension Lock, 2.1.1 Extension Control) Toll restriction is activated. Consult your manager or dealer. An account code is required. ( 1.2.6 Calling without Restrictions, Account Code Entry in 1.2.1 Basic Calling) I cannot make an outside call using the One-touch Dialing button or speed dialing.A line access number was not stored. A line access number is required for outside calls. ( 1.2.1 Basic Calling, 3.1.3 Customizing the Buttons) I cannot remember the feature numbers. Ask your dealer to change the feature numbers for easier use. While talking to an outside party, the line is disconnected.The time limit has run out. ( 1.4.1 Call Transfer, 1.4.5 Multiple Par ty Conversation) Consult your dealer to extend the time, if necessary. Redialing does not function.The stored number was more than 32 digits or an extension number. ( 1.2.3 Redial) The personal computer and fax machine communication failed.An indication tone may have interrupted communication. ( 1.7.6 Data Line Security) I cannot send a call waiting tone to the dialed extension.The other party has not set the Call Waiting feature. ( Call Waiting, 1.4.4 Call Waiting, 1.7.3 Call Waiting) The other party has set Data Line Security. ( 1.7.6 Data Line Security) Problem Remedy
4.1 Troubleshooting 134 User Manual I forgot the password.Ask the manager to assist you. ( 2.1.1 Extension Control) The background music started suddenly. Turn off the music. ( 1.7.5 Background Music (BGM), 2.1.4 External Background Music (BGM)) I do not want to display a number which is stored in memory. Conceal the number. ( Storing Names and Numbers, 3.1.3 Customizing the Buttons) I want to confirm my extension number.( Your Extension Number in 1.1.1 Before Operating the Telephones) The date and time are not correct.Set the date and time by system programming. ( Date & Time [000] in 3.3.2 System Programming) The display is not shown well. Change the Display contrast level. ( 3.1.2 Settings on the Programming Mode) The MESSAGE button light lit.Another extension left you a message waiting indication while you were on the phone or away from your desk. Problem Remedy
4.2 Feature Number Table User Manual 135 4.2 Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Feature (While dial tone is heard)Default (New)Additional digits 1.2.1 Basic Calling Operator Call 0 () Automatic Line Access 9 ()outside phone no. CO Line Group Access 8 ()CO line group no. (2 digits) + outside phone no. Account Code Entry 49 ()account code + # + outside phone no. 1.2.2 Easy Dialing Personal Speed Dialing – To s t o r e 30 ()personal speed dialing no. (2 digits) + outside phone no. + # – To d i a l () + personal speed dialing no. (2 digits) System Speed Dialing – To d i a l ()system speed dialing no. (3 digits) Hot Line 740 () – To store 2 + phone no. + # – To s e t 1 – To cancel 0 1.2.3 Redial Last Number Redial # ()
4.2 Feature Number Table 136 User Manual 1.2.4 When the Dialed Line is Busy or There is No Answer Automatic Callback Busy Cancel 46 () Message Waiting 70 () For a caller – To leave/cancel 1/0 + extension no. For a called extension – To call back 2 – To clear 0 + your extension no. 1.2.6 Calling without Restrictions Remote COS Access 47 ()extension no. + extension PIN + phone no. To call (Verified Code Entry) + verified code + verified code PIN + phone no. 1.2.7 Direct Inward System Access (DISA) Calling through DISA – To an extension (In All Security Mode only)your extension no./( + verified code) + extension PIN/verified code PIN + extension no. – To an outside party (In Trunk Security Mode/All Security Mode only)your extension no./( + verified code) + extension PIN/verified code PIN + outside phone no. 1.2.8 Remote Setting your extension no. + extension PIN + feature no. – From another extension – Through DISA Feature (While dial tone is heard)Default (New)Additional digits
4.2 Feature Number Table User Manual 137 1.3.3 Call Pickup Call Pickup – Group 40 ()group no. (2 digits) – Directed 41 ()extension no. Call Pickup Deny 720 () – To deny 1 – To allow 0 1.3.4 Trunk Answer From Any Station (TAFAS) – Calls through an external speaker 42 ()1 1.4.2 Call Hold Call Hold/Call Hold Retrieve 50 () Call Hold Retrieve – Specified with a held line number 53 ()CO line no. which is held (3 digits) – Specified with a holding extension number51 ()extension no. which has a held call Call Park 52 () – To s e t parking zone no. (2 digits)/ – To retrieve stored parking zone no. (2 digits) 1.4.4 Call Waiting Answering Call Waiting in the PBX 50 () Answering Call Waiting from the Telephone Company60 () Feature (While dial tone is heard)Default (New)Additional digits
4.2 Feature Number Table 138 User Manual 1.5.1 Call Forwarding Call Forwarding (FWD)/ 1.7.2 Do Not Disturb (DND) – Both Calls 710 ()0 (Cancel)/ – Outside Calls 711 ()1 (Do Not Disturb [DND])/ – Intercom Calls 712 ()2 (All calls) + phone no. + #/ 3 (Busy) + phone no. + #/ 4 (No Answer) + phone no. + #/ 5 (Busy/No Answer) + phone no. + #/ 7 (Follow Me) + your extension no./ 8 (Follow Me Cancel) + your extension no. –To set the timer for No Answer and Busy/No Answer713 ()00-99 (second) Call Forwarding (FWD) for your Incoming Call Distribution Group – Both Calls 714 ()1 (Set) + ICD Group extension no. + phone no. + #/0 (Cancel) + ICD Group extension no. – Outside Calls 715 () – Intercom Calls 716 () 1.5.2 Absent Message 750 () – To set 1-9 (+ parameter) + # – To cancel 0 1.5.3 Extension Lock 77 () – To l o c k 1 – To unlock 0 + extension PIN 1.6.1 Paging Group Paging 33 ()paging group no. (2 digits) Feature (While dial tone is heard)Default (New)Additional digits
4.2 Feature Number Table User Manual 139 1.6.2 Answering/Denying a Paging Announcement – To answer 43 () – To deny 721 ()1 – To allow 0 1.7.1 Timed Reminder 760 () – To set 12H: 1 + time (hour/minute) + 0 (AM)/1 (PM) + 0 (once)/1 (daily) 24H: 1 + time (hour/minute) + 0 (once)/ 1 (daily) – To cancel 0 1.7.3 Call Waiting – For intercom calls (No tone/Tone)731 ()0 (No tone)/1 (Tone) – For outside calls (No tone/Tone)732 ()0 (No tone)/1 (Tone) 1.7.4 Executive Busy Override Deny 733 () – To p r e v e n t 1 – To allow 0 1.7.5 Background Music (BGM) 751 () – To s e t 1 – To cancel 0 1.7.6 Data Line Security 730 () – To s e t 1 – To cancel 0 1.7.8 Wireless XDP Parallel Mode 48 () – To set 1 + paired wired extension no. – To cancel 0 1.7.9 Extension Feature Clear 790 () Feature (While dial tone is heard)Default (New)Additional digits
4.2 Feature Number Table 140 User Manual 1.8.1 Log-in/Log-out, Wrap-up Log-in 736 ()1 + ICD Group extension no./ Log-out 0 + ICD Group extension no./ To enter/leave the Not Ready mode 735 ()1 (Not Ready)/0 (Ready) 1.9.1 Doorphone/Door Opener Doorphone Call 31 ()doorphone no. (2 digits) Door Open 55 ()doorphone no. (2 digits) 1.9.2 Host PBX External Feature Access (EFA) 60 ()service code 1.9.3 Voice Processing System Call Forwarding to Voice Mail (Voice Mail Integration) – Both Calls 710 ()0 (Cancel)/ – Outside Calls711 ( ) 2 (All Calls)/ – Intercom Calls 712 ()3 (Busy)/ 4 (No Answer)/ 5 (Busy/No Answer) + voice mail floating extension no. + # 1.10.1 Walking Extension 727 ()your previous extension no. + extension PIN 2.1.1 Extension Control * 1 Remote Extension Lock – To u n l o c k 782 ()extension no. – To l o c k 783 ()extension no. * 1 2.1.2 Time Service Mode Control 780 () – Day/Night/Lunch/Break 0/1/2/3 Feature (While dial tone is heard)Default (New)Additional digits