Panasonic Kx Ta824 Feature Guide
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1.11 Holding Features Feature Guide 81 1.11.3 Call Splitting Description An extension user can speak alternately with 2 parties. Placing the current call on hold allows the user to speak with the other party. Conditions This feature does not apply to calls from doorphones or paging announcements. Consultation Hold When the extension user presses the HOLD button on a proprietary telephone (PT) or the Recall/ hookswitch on a single line telephone (SLT), the held party is automatically placed on consultation hold ( 1.11.5 Consultation Hold). User Manual References 1.4.3 Talking to 2 Parties Alternately (Call Splitting)
1.11 Holding Features 82 Feature Guide 1.11.4 Music on Hold Description An outside party on hold will hear audio to inform the party that the call is still on hold. The following types of audio are available: a)External audio source b)To n e The external audio source can also be used for BGM ( 1.14.4 Background Music (BGM)). Conditions Hardware requirement: A user-supplied audio device, such as a CD player or radio for External audio source. The audio can be selected through system programming ( Music on Hold [111]). Operations such as Call Hold ( 1.11.1 Call Hold) and Call Transfer ( 1.10.1 Call Transfer) activate Music on Hold. Installation Manual References 2.8.1 Connecting Peripherals
1.11 Holding Features Feature Guide 83 1.11.5 Consultation Hold Description When an extension user is on a call and performs Call Transfer ( 1.10.1 Call Transfer), Call Splitting ( 1.11.3 Call Splitting), or tries to establish a conference call ( 1.12.1.2 Conference), the call is automatically placed on consultation hold. When the operation is completed or cancelled, the consultation hold is released.
1.12 Conference Features 84 Feature Guide 1.12 Conference Features 1.12.1 Conference Features 1.12.1.1 Conference Features—OVERVIEW Description The following features are available to establish a conference call: FeatureDescriptionDetails in ConferenceAn extension user can establish a 3-party conference call. 1.12.1.2 Conference Executive Busy OverrideAn extension user can interrupt an existing call to establish a 3-party conference call. 1.7.2 Executive Busy Override
1.12 Conference Features Feature Guide 85 1.12.1.2 Conference Description During a 2-party conversation, an extension user can add a third party to the conversation, thereby establishing a 3-party conference call. Unattended Conference The proprietary telephone (PT) user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conversation. The user may return to the conference at any time, if he or she desires. Conditions Conference Button On a PT that does not have a CONF (Conference) button, a flexible CO button can be customized as a Conference button. Consultation Hold When an extension user tries to establish a conference call, the current call is automatically placed on consultation hold until the conference is established ( 1.11.5 Consultation Hold). A confirmation tone will be sent to all parties when a 2-party conference call is changed to a 3-party conference call. It is possible to eliminate the tone through system programming ( Conference Tone [105]). Unattended Conference Recall The duration of unattended conferences is restricted by a system timer ( CO-to-CO Line Call Duration [205]). A ring tone or an alarm tone is heard at the conference originators extension 50 seconds before the timer expires. A warning tone starts to be heard by parties in the unattended conference 15 seconds before the timer expires. If the originator returns to the conference before the unattended conference call is disconnected, the timer will be cancelled. If not, the ring tone or alarm tone and the warning tone will continue to be heard until the unattended conference call is disconnected ( 1.9.8 Outside-to-Outside (CO-to-CO) Line Call Duration). An unattended conference cannot be established unless the extension is allowed to transfer a call to an outside party through system programming ( Call Transfer to CO Line [606]). Feature Guide References 1.17.1 Fixed Buttons 1.17.2 Flexible Buttons User Manual References 1.4.5 Talking to Multiple Parties (Conference)
1.13 Paging Features 86 Feature Guide 1.13 Paging Features 1.13.1 Paging Description An extension user can make a paging announcement to several people at once. The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or an external pager (loudspeaker), depending on the type of Paging that is performed as follows: The paged person can answer the page from a nearby telephone. It is possible to page with a call on hold in order to transfer the call. Paging Deny It is possible for each extension to deny being paged. Conditions Hardware Requirement: A user-supplied external pager. A confirmation tone will be sent to the external pager before the paging announcement. It is possible to eliminate the tone through system programming ( External Pager Access Tone [106]). Only one person can use this feature at a time. Extensions that cannot be paged are: – Ringing or busy PTs – PTs in Paging Deny mode – PTs in DND mode ( 1.3.1.3 Do Not Disturb (DND)) Installation Manual References 2.8.1 Connecting Peripherals User Manual References 1.6.1 Paging 1.6.2 Answering/Denying a Paging Announcement Ty p ePaging method All ExtensionsThe page is heard through the built-in speakers of all PTs. ExternalThe page is heard through an external pager. GroupThe page is heard through the built-in speakers of the PTs that belong to a certain extension group ( Extension Group [600]). All Extensions & ExternalThe page is heard through the built-in speakers of all PTs and an external pager simultaneously.
1.14 Optional Device Features Feature Guide 87 1.14 Optional Device Features 1.14.1 Doorphone Call Description A visitor can use a doorphone to call its preprogrammed destination. Extension users can call a doorphone. Doorphones can also be used for the Room Monitor feature ( 1.9.2 Room Monitor). Conditions Hardware Requirement: An optional doorphone, and doorphone card. Doorphones 1 and 2 (or doorphones 3 and 4) cannot be used at the same time. When one is in use, the user cannot have a conversation with the other. A doorphone access tone will be sent to a monitored doorphone before monitoring starts. If an extension user wants to monitor a doorphone without informing the other party, it is possible to eliminate the tone through system programming ( Doorphone Access Tone [707]). Ring Duration If an incoming doorphone call is not answered within a preprogrammed time period ( Doorphone Ring Time [708]), ringing stops and the call is cancelled. An extension user can choose the preferred ring tone pattern for doorphone calls through system programming ( Doorphone Ring Tone Pattern [706]). Call Destination System programming determines the extensions that can receive calls from each doorphone for each time service mode ( Doorphone Ringing—Day/Night/Lunch [700-702]). Door Open While on a doorphone call, an extension user can unlock the door to let the visitor in ( 1.14.2 Door Open). When a doorphone call is received at a proprietary telephone (PT), a tone is heard instead of ringing. Installation Manual References 2.3.6 4-Port Doorphone Card (KX-TE82461) 2.6 Connecting Doorphones and Door Openers Feature Guide References 4.2.1 Tones/Ring Tones User Manual References 1.8.1 If a Doorphone/Door Opener is Connected
1.14 Optional Device Features 88 Feature Guide 1.14.2 Door Open Description Using an extension telephone, an extension user can unlock a door for a visitor. The door can be unlocked by extension users who are allowed through system programming to unlock the door for each time service mode ( Door Opener—Day/Night/Lunch [703-705]). While on a doorphone call, any extension user can unlock a door to let a visitor in ( 1.14.1 Doorphone Call). Conditions Hardware Requirement: A user-supplied door opener installed on each door. A door opener can unlock a door even if no doorphone is installed. Door Open Duration An opened door will remain unlocked for a preprogrammed length of time ( Door Open Duration [709]). Installation Manual References 2.6 Connecting Doorphones and Door Openers User Manual References 1.8.1 If a Doorphone/Door Opener is Connected
1.14 Optional Device Features Feature Guide 89 1.14.3 Doorbell/Door Chime Description Extension users can choose how their telephones receive doorphone calls, by selecting to hear ringing, a chime, or both, provided a doorbell/door chime connected to a door opener is connected to the PBX. They can recognize which doorphone is ringing by selecting a different doorphone chime pattern for each doorphone. [Programming Example] In order for an extension connected to extension jack 01 (extension 101) to be able to receive a doorphone call from a doobell/door chime connected to Relay 4, program as follows: In this example When a visitor presses the Call button of Doorphone 2: – A doorbell/door chime, connected to Relay 4, chimes with Pattern 2. – Because Doorphone Ring/Chime is set to Chime, extension 101 does not ring. – The extension user who is allowed to receive a call from Doorphone 2 can answer the doorphone call by going off-hook within a preprogrammed time period ( Doorphone Ring Time [708]). If the user is allowed to unlock the door ( Door Opener—Day/Night/Lunch [703-705]), he or she can then unlock the door by entering the Door Open feature number. – If the called extension is busy and has set Call Waiting, the extension user hears a call waiting tone and the call information flashes on the display. Conditions Hardware Requirement: A user-supplied doorbell/door chime connected to each door opener. Installation Manual References 2.6 Connecting Doorphones and Door Openers 2.7 Connecting Doorbell or Door Chime ProgrammingDoorphone 1234 Doorphone Ringing*1 Enable (extn. 101) Enable (extn. 101)Enable (extn. 101)Enable (extn. 101) Doorphone Ring/Chime*2ChimeChimeChimeChime Doorphone Chime Assignment* 3 Relay 4Relay 4Relay 4Relay 4 Doorphone Chime Pattern*4Pattern 1Pattern 2Pattern 3Pattern 4 *1 Doorphone Ringing—Day/Night/Lunch [700-702] *2 Doorphone Ring/Chime [710] *3 Doorphone Chime Assignment [711] *4 Doorphone Chime Pattern [712]
1.14 Optional Device Features 90 Feature Guide Feature Guide References 4.2.1 Tones/Ring Tones User Manual References 1.8.1 If a Doorphone/Door Opener is Connected