Panasonic Kx Ta824 Feature Guide

							2.2 System Configuration—Software
Feature Guide 151
2.2.4 Operator/Manager Features
Description
This PBX supports one operator and one manager. Any extension can be designated as the operator 
through system programming (
 Operator Assignment [008]). The operator is the destination of Operator 
Call. The extension connected to extension jack 01 is the manager extension. An extension assigned as the 
operator or manager extension is allowed to use certain features that most extensions cannot, as follows:
FeatureDescriptionManager 
Password*Details in
Manager 
Programming System Speed 
Dialing Number 
[001]
Sets the System Speed 
Dialing number.Required 1.6.1.5 Speed 
Dialing—
Personal/System
System Speed 
Dialing Name 
[011]
Sets the System Speed 
Dialing name.Required 1.6.1.5 Speed 
Dialing—
Personal/System
DISA Security 
Code [512]
Sets the DISA security 
code.Required 1.14.6 Direct 
Inward System 
Access (DISA)
DISA Security 
Code Digits 
[530]
Sets the number of digits for 
the DISA security code.Required 1.14.6 Direct 
Inward System 
Access (DISA)
Extension 
Password Set Sets the extension 
password. This password is 
used for the Walking COS 
feature and the Remote 
Extension Lock feature. 
Each extensions password 
should be unique.Required–
Remote Extension LockSets or cancels Extension 
Lock on an extension 
remotely.Not required 1.8.3 Extension 
Lock
Time ServiceSwitches the time service 
mode manually.Not required 2.2.3 Time 
Service
Remote Timed Reminder (Wake-up 
Call)Sets or cancels Timed 
Reminder to any extension 
remotely.Not required 1.20.2 Timed 
Reminder
Incoming Call Log in the Common 
Area—CLEAR ALLClears all Caller ID 
information stored in the 
common area.Not required 1.15.2 Incoming 
Call Log
Incoming Call Log Display Lock in 
the Common AreaLocks or unlocks the 
Incoming Call Log for the 
common area.Not required 1.8.3 Extension 
Lock
 1.15.2 Incoming 
Call Log 
						

							2.2 System Configuration—Software
152 Feature Guide
Operator Call 
An extension user can call the operator by entering the Operator Call number 0. If no operator is assigned, 
the caller will hear a reorder tone.
User Manual References
1.2.1 Basic Calling
2.1 Control Features
301st Incoming Call Logged in the 
Common AreaSelects how new calls are 
treated when Incoming Call 
Log for the common area is 
full.Not required 1.15.2 Incoming 
Call Log
Outgoing Message (OGM)Records and plays back 
OGMs used by DISA and 3-
level Automated Attendant 
(AA). 
 
Erases OGMs used by 
DISA.
Not required 1.14.5 Outgoing 
Message (OGM)
Date and Time SettingAdjusts the current date 
and time.Not required–
Extension Lock—CANCEL ALLCancels Extension Lock at 
all extensions.Not required 1.8.3 Extension 
Lock
Live Call Screening (LCS) 
Password ControlClears the LCS password.Not required 1.18.1 Voice 
Mail APT 
Integration
Common OGMRecords, plays back, and 
erases a common OGM in 
the common message area 
that can be accessed by 
either the operator or 
manager. Not required 1.14.7 Built-in 
Voice Message 
(BV)
*The system password may be entered instead of the extension password for the manager (manager 
password).
Feature DescriptionManager 
Password*Details in 
						

							2.3 System Data Control
Feature Guide 153
2.3 System Data Control
2.3.1 PC Programming
Description
System programming settings can be accessed using a PC and the Panasonic KX-TE Maintenance 
Console software as well as by using a proprietary telephone (PT) (
 2.3.2 PT Programming). System 
programming and data upload/download can be performed either through on-site programming or remote 
programming. 
1.On-site Programming: Programming that is performed using an on-site PC connected directly to 
the PBX. 
2.Remote Programming: Programming that is performed using an off-site PC that connects to the 
PBX via an outside (CO) line.
 
1.Connection Methods for On-site Programming
MethodDescriptionRequired Hardware
Serial Interface (RS-
232C port)The PC is connected to the PBX via the Serial 
Interface (RS-232C port) of the PBX.—
USBThe PC is connected to the PBX via the USB port 
of the PBX.—
Modem 
(connected to 
extension jack)
The PC is connected to a modem, which is then 
connected to an extension jack of the PBX. Use 
the modem to enter the Remote Maintenance 
feature number to access the PBX.User-supplied modem 
						

							2.3 System Data Control
154 Feature Guide
2.Connection Methods for Remote Programming
Conditions
 Only one system programming session is permitted at a time. Access will be denied to a second party 
who tries to perform system programming, including system programming via a PT.
 System programming can be performed either in interactive or batch mode.
System Password  
To access system programming in interactive mode, a valid password must be entered. The password 
is set at the factory but can be changed through system programming (
 System Password [002]). 
 A user can upload system programming data from a PC to the PBX or download it from the PBX to a 
PC.
 If communications between the PBX and PC fail before completing Firmware Upgrade or system 
programming data upload from a PC to the PBX, the successfully transferred portion of the data can 
still be used.
 Firmware Upgrade can be performed only through on-site programming using Serial Interface (RS-
232C port) or USB.
Installation Manual References
3.1 Connection
3.2 Installing KX-TE Maintenance Console
MethodDescriptionRequired Hardware
Remote modemCall the PBX and have the call directed to the 
internal modem using one of the following 
methods: 
 
Direct Access: Using a modem, dial the 
telephone number to connect to the internal 
modem. To use this feature, MODEM must be 
selected as the distribution method for the 
desired outside (CO) line port (
 CO Line 
Mode—Day/Night/Lunch [414-416]).
 
DISA: Using a telephone, dial the telephone 
number to reach the DISA line (
 1.14.6 Direct 
Inward System Access (DISA)). After hearing an 
outgoing message (OGM), enter the Remote 
Maintenance feature number to access the 
internal modem. To use this feature, DISA must 
be selected as the distribution method for the 
desired outside (CO) line port (
 CO Line 
Mode—Day/Night/Lunch [414-416]).
 
Call Transfer: Using a telephone, call an 
extension user, such as the operator, to request 
to be transferred to the internal modem using the 
Remote Maintenance feature number (
 1.10.1 
Call Transfer). When the modem answer tone is 
heard, the PBX is ready for access.
User-supplied modem 
						

							2.3 System Data Control
Feature Guide 155
Feature Guide References
1.1.1.1 Direct In Line (DIL)
3.2 PC Programming 
						

							2.3 System Data Control
156 Feature Guide
2.3.2 PT Programming
Description
A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the 
following programming features:
Conditions
 The manager extension is the extension that is connected to the lowest-numbered jack (jack 01) of the 
PBX and can therefore perform manager programming.
 Only one system programming (including PC programming) or manager programming session is 
permitted at a time. These 2 programming features cannot be performed simultaneously by 2 users.
 During programming, the PT is considered to be busy and will not receive calls.
System Password 
To access system programming, the administrator system password must be entered. The system 
password is set at the factory but can be changed through system programming (
 System Password 
[002]). The administrator can program all system programming.
Manager Password 
To set the manager password, it is necessary to use the system password to perform Extension 
Password Set. Once set, the manager password can be used to access manager programming. 
 
The manager can assign a password to each extension (extension password). 
Personal Programming Data Reset 
A PT user can simultaneously reset all settings made through personal programming (Line 
Preference—Incoming/Outgoing, Call Waiting Tone Type Selection, etc.) to their default settings.
 
This feature also cancels pressing the AUTO ANS/MUTE button in the Hands-free Answerback feature 
and the Room Monitor feature.
System Programming Data Reset 
The PBX can return all or specific settings made through system programming to their default settings 
based on the following parameters (
 System Data Clear [999]):
a)All para: All data
b)System para: All data except for CO para, Extn. para, and DSS para
c)CO para: The data assigned for each outside (CO) line
d)Extn. para: The data assigned for each extension
e)DSS para: The data assigned on the Direct Station Selection (DSS) buttons and Programmable 
Feature (PF) buttons on the DSS Console
Programming TypeDescriptionExampleAuthorized 
Programmer
Personal 
ProgrammingUsed by an extension user to 
customize the extensions 
settings.One-touch Dialing, 
Line Preference—
Outgoing, etc.Extension user
System ProgrammingUsed by an authorized party to 
customize the PBX.System Password, 
Extension Number, etc.Authorized 
administrator 
Manager 
ProgrammingUsed by the manager to 
customize 4 system 
programming settings of the PBX 
and set a password to each 
extension. System Speed Dialing 
Number, Extension 
Password Set, etc.Manager 
						

							2.3 System Data Control
Feature Guide 157
f)Speed dial: The System Speed Dialing numbers and names in System Speed Dialing Number 
[001] and System Speed Dialing Name [011]
Installation Manual References
2.10.1 Starting the Advanced Hybrid System
Feature Guide References
2.2.4 Operator/Manager Features
3.3 PT Programming
User Manual References
3.1 Customizing Your Phone (Personal Programming)
3.2 Customizing Your PBX (System Programming) 
						

							2.3 System Data Control
158 Feature Guide
2.3.3 Automatic Time Adjustment
Description
The PBX clock can be adjusted automatically according to the time information received from your 
telephone company. Time information can be received when an incoming call with Caller ID that includes 
time information is received. 
 
The PBX clock will be adjusted every day with the first call after 3:05 A.M., if enabled through system 
programming (
 Automatic Time Adjustment [152]). 
Note
Since the PBX clock is put ahead by one hour on the Daylight Saving Time start date, a timed reminder 
set within one hour of the Automatic Time Adjustment feature will not ring. 
 
Since the PBX clock is put back by one hour on the Daylight Saving Time end date, a timed reminder 
set within one hour before the Automatic Time Adjustment feature will ring 2 times.
Conditions
 SMDR will log call information using the PBX clock so that the logging time will be overlapped at the 
end of Daylight Saving Time (
 1.19.1 Station Message Detail Recording (SMDR)).
Feature Guide References
1.20.2 Timed Reminder 
						

							2.3 System Data Control
Feature Guide 159
2.3.4 Feature Numbering
Description
To call another extension user or to access PBX features, access numbers (extension numbers or feature 
numbers) are required.
Feature numbers are available while:
1.a dial tone is heard
2.a busy, Do Not Disturb (DND), ringback tone is heard
3.dialing or talking
4.on-hook 
1.Feature Numbering (available while a dial tone is heard) 
Extension numbers and features that are available while a dial tone is heard have fixed numbers shown 
in the following table:
 
The extension number can be assigned for each extension through system programming ( Extension 
Number [009]). 
[Feature Numbering Table (available while a dial tone is heard)]
FeatureFeature NumberAdditional Number
Absent Message (set/cancel)75(1–6 [+ parameter]/0) + #
Account Code Entry for an SLT49 or account code + outside phone 
no.
Automatic Line Access (Local Access)9outside phone no.
Built-in Voice Message (BV) (record/play/
erase)725([1 + extn. (extension) no.]/2/0) + 
#
Call Forwarding (FWD) (set/cancel)71([1–3 + desired no.]/0) + #
Call Hold (Hold Mode 2 or 3) for an SLT20
Call Hold Retrieve for outside (CO) line calls/
intercom calls53/5outside (CO) line no./extn. no.
Call Park/Call Park Retrieve22/520–9
Call Pickup Deny (set/cancel)72(1/0) + #
Call Waiting for intercom calls/doorphone 
calls (set/cancel)732(1/0) + #
Call Waiting for outside (CO) line calls (set/
cancel)731(1/0) + #
Common Outgoing Message (OGM) 
(record/play/erase)72201–24 + (1/2/0) + #
Data Line Security (set/cancel)730(1/0) + #
Directed Call Pickup4extn. no.
Do Not Disturb (DND) (set/cancel)71(4/0) + #
Doorphone Call/Door Open31/551–4 
						

							2.3 System Data Control
160 Feature Guide
Executive Busy Override Deny (set/cancel)733(0/1) + #
Extension Lock (set/cancel)770000–9999 (2 times/one time) + 
#
Extension Number100–199
External Feature Access (EFA) for an SLT6
Extension Feature Clear79#
FWD—Follow Me (set/cancel)71(5/8) + extn. no. + #
FWD to BV (set/cancel)71([1 or 2 + 725]/0) + #
FWD to Voice Processing System (VPS) 
(set/cancel)71([1 or 2 + extn. no.]/0) + #
Group Call Pickup40
Hot Line for an SLT (program/set/cancel) 74([2 + phone no.]/1/0) + #
Incoming Call Log in the Personal Area—
CLEAR ALL70#
Incoming Call Log in the Common Area—
CLEAR ALL70#
Last Number Redial for an SLT ## or 80
Live Call Screening (LCS) Password (set/
cancel)77000–999 (2 times/one time) + #
Log-in/Log-out736(0/1) + #
Logging of Caller ID Information in the 
Common Area (set/cancel)738(2/0) + #
Logging of Caller ID Information in the 
Personal Area (set/cancel)738(1/0) + #
Message Waiting (leave/cancel for a caller)70(1/2) + extn. no. + #
Message Waiting (cancel all for a called 
extension/another extension)70(0/[3 + extn. no.]) + #
Message Waiting Answer for an SLT784#
Message Waiting for Another Extension 
Lock (set/cancel)704000–9999 (2 times/one time) + 
#
Operator Call0
Outside (CO) Line Group Access81–8 + outside phone no.
Paging—All Extensions & External33 or 9
Paging—All Extensions/Group330/1–8
Paging—Answer43
Paging—External34
Paging Deny (set/cancel)734(1/0) + #
Feature Feature Number Additional Number