Panasonic Kx Ta824 Feature Guide

							1.16 Message Features
Feature Guide 111
 A message waiting indication is automatically cleared when the called extension calls the caller back 
and the call is answered.
Message Waiting Indication via Voice Mail APT Integration 
If a voice message is left for the called extension, it can be heard by following the Voice Mail prompts 
after pressing the lit MESSAGE button (
 1.18.1 Voice Mail APT Integration).
Message Waiting Indication via BV 
If a voice message is left in the users personal message area or the common message area, it can be 
played back with the lit MESSAGE button by the user or the operator/manager respectively (
 1.14.7 
Built-in Voice Message (BV)).
 It is possible to activate the Message/Ringer Lamp ( KX-T7700 Series Incoming Lamp Control [968]) 
on the KX-T7700 series telephones for the following incoming calls:
– Incoming call from an outside (CO) line with Caller ID information
– Incoming call from another extension to a busy extension when the called extension has set Call 
Waiting (Call Waiting Tone 1)
– Incoming call from a doorphone when an optional doorphone or doorbell/door chime is connected 
to the PBX
Feature Guide References
1.17.1 Fixed Buttons
1.17.2 Flexible Buttons
User Manual References
1.2.4 When the Dialed Party is Busy or There is No Answer
1.5.5 Using Voice Messaging (Built-in Voice Message [BV])
1.8.3 If a Voice Processing System is Connected 
						

							1.16 Message Features
112 Feature Guide
1.16.2 Absent Message
Description
Extension users can prepare a brief text message (Absent Message) that will be displayed to other 
extension users when they are called. This message can explain the reason for their absence, and can be 
used by any extension user. 
 
The following Absent Messages may be programmed:
Note
The % shown above indicates a parameter to be entered when assigning a message at an individual 
extension.
Conditions
 An extension user can select only one Absent Message at a time. The selected message is displayed 
at the extension every time the user goes off-hook.
 The caller must be using a display proprietary telephone (PT) to see the Absent Message.
User Manual References
1.5.2 Showing a Message on the Callers Telephone Display (Absent Message) 
Message No.Message
1Will Return Soon
2Gone Home
3At Ext %%% (Extension Number)
4Back at %%:%% (Hour:Minute) AM (or PM) 
5Out Until %%/%% (Month/Day)
6In a Meeting 
						

							1.16 Message Features
Feature Guide 113
1.16.3 Call Routing for Fixed Line SMS
Description
When outside (CO) line calls are received from a Short Message Service (SMS) center, the PBX can route 
incoming calls to specific single line telephones (SLTs) that support SMS according to a preprogrammed 
set of rules (SMS Routing Table). Fixed Line SMS is a service that allows text messages to be sent and 
received via PSTN access.
 
If a user subscribes to his or her telephone companys Caller ID service and the PBX receives an SMS 
center call from the registered SMS center number, the PBX will relay the text message to the SLT. In all 
other cases, incoming outside (CO) line calls will be directed according to system programming (
 CO Line 
Mode—Day/Night/Lunch [414-416]). 
To make or receive SMS center calls using fixed lines, the PBX and specific SLTs must be programmed so 
they will know how to handle those calls. To program SLTs, refer to the Operating Instructions supplied with 
the SLTs.
 
[Programming Example: SMS Routing Table with Sub-address Numbers]
When the SMS center number used to receive SMS center calls is 1234567890 and the telephone 
numbers of each outside (CO) line are 3847001 for CO 1/2 and 3847002 for CO 3, program as follows:
1)PBX setting 
SMS Center Number for Receiving*1: 1234567890
If the SMS center supports sub-address numbers, up to 10 SLTs can be assigned as the SMS 
destination for each location. One location can be used for each outside (CO) line telephone number.
Location No.Outside (CO) Line No.*2Extension Jack No.*3
1CO 1, CO 2Jack 01, Jack 02, Jack 03
2CO 3Jack 10, Jack 11
(Cont.):::
:::
8Not StoredNot Stored
*1 SMS Center Number for Receiving [145] 
*2 SMS Routing Table—CO [146] 
*3 SMS Routing Table—Extension [147]  
						

							1.16 Message Features
114 Feature Guide
2)SLT setting
In this example:
a)To send an SMS message to the SLT connected to extension jack 01, enter 38470011 as 
the destination.
b)To send an SMS message to the SLT connected to extension jack 02, enter 38470012 as 
the destination.
c)To send an SMS message to the SLT connected to extension jack 10, enter 38470021 as 
the destination.
 
[Programming Example: SMS Routing Table without Sub-address Numbers]
When the SMS center number used to receive SMS center calls is 1234567890 and the telephone 
numbers of each outside (CO) line are 3847001 for CO 1, 3847002 for CO 2, and 3847003 for CO 8, 
program as follows:
1)PBX setting 
SMS Center Number for Receiving: 1234567890
If the SMS center does not support sub-address numbers, only one SLT can be assigned for each 
location.
 
One location can be used for each outside (CO) line telephone number. 
Extension Jack No.SMS Center Number for 
SendingSMS Center Number for 
ReceivingSMS Sub-
address
Jack 0189* 123456789012345678901
Jack 0289* 123456789012345678902
Jack 1089* 123456789012345678901
(Cont.)::::
::::
*89: Outside (CO) Line Access number used to make SMS center calls using the fixed outside (CO) 
lines. 
 
When the SMS center can receive an SMS message from any telephone number, the Automatic 
Line Access number or Outside (CO) Line Access number can also be used respectively.
Location No.Outside (CO) Line No.Extension Jack No.
1CO 1Jack 01
2CO 2Jack 02
(Cont.):::
:::
8CO 8Jack 08 
						

							1.16 Message Features
Feature Guide 115
2)SLT setting
In this example:
a)To send an SMS message to the SLT connected to extension jack 01, enter 3847001 as the 
destination.
b)To send an SMS message to the SLT connected to extension jack 02, enter 3847002 as the 
destination.
c)To send an SMS message to the SLT connected to extension jack 08, enter 3847003 as the 
destination.
Conditions
Hardware Requirement: An optional Caller ID card.
 The PBX relays text messages from the SMS center to SMS-enabled SLTs, and vice versa. 
 If an SLT user sets the Automatic Callback Busy feature by dialing 6 because the selected line is busy 
when he or she tries to send a text message, the SLT will ring when the line becomes idle. To send the 
text message, the user must answer the callback ring, go on-hook, and then make an SMS center call 
again. 
 When a call is received on one of the outside (CO) lines preprogrammed in an SMS Routing Table, the 
ringing on the destination SLT is delayed for a few seconds, because the PBX uses the Caller ID 
information to decide whether the call comes from an SMS center or not.
 If a user wants to receive SMS messages on an SLT, it is recommended to not connect a proprietary 
telephone (PT) in parallel. If the PT user answers the call, the SMS message will not be received.
 When an SMS center call is received at an SLT that has set the Call Forwarding (FWD) feature, the 
FWD feature will not function and the SMS message is received by that SLT.
 When an SLT user makes an SMS center call, in some cases the duration of the call may not be verified 
with SMDR (
 1.19.1 Station Message Detail Recording (SMDR)), because it takes very little time to 
send SMS messages. To verify the duration of these calls, it is recommended to set the start timer of 
call duration to 5 s or Instantly through system programming (
 Call Duration Counter Start [204]).
Installation Manual References
2.3.5 3-Port Caller ID Card (KX-TE82493)
Extension Jack No.SMS Center Number for 
SendingSMS Center Number for 
ReceivingSMS Sub-
address
Jack 0189 12345678901234567890–
Jack 0289 12345678901234567890–
Jack 0889 12345678901234567890–
(Cont.)::::
:::: 
						

							1.17 Proprietary Telephone (PT) Features
116 Feature Guide
1.17 Proprietary Telephone (PT) Features
1.17.1 Fixed Buttons
Description
Proprietary telephones (PTs) and Direct Station Selection (DSS) Consoles feature a wide variety of feature 
buttons and Line Access buttons, explained below. 
 
Note that certain models do not have certain buttons.  
For a description of the buttons found on each PT or DSS Console, please refer to the Operating Instructions 
for each PT or DSS Console.
 
[PT]
ButtonFunction
Navigator Key,  
Volume Key
Used to adjust the volume of the speaker, handset and headset, 
and the display contrast, or to select desired items.
PROGRAMUsed to enter and exit programming mode.
FLASH/RECALLUsed to disconnect the current call and make another call without 
hanging up (Flash/Recall mode), or to send an EFA (External 
Feature Access) signal to the telephone company or host PBX to 
access external features (EFA mode).
HOLDUsed to place a call on hold.
SP-PHONE 
(Speakerphone)Used to select handset or hands-free operation.
MONITORUsed to select hands-free dialing and monitor operation.
MESSAGEUsed to leave a message waiting indication, call back the party who 
left a message waiting indication, or play back voice messages. 
This button is provided with an LED (Light Emitting Diode), except 
for on KX-T7700 series telephones. With KX-T7700 series 
telephones, the Message/Ringer Lamp is lit when a message 
waiting indication is left at an extension.
REDIALUsed to redial the last number dialed.
TRANSFERUsed to transfer a call to another party.
Flexible COUsed to access an outside (CO) line (or outside (CO) line group) 
when making or receiving a call. The buttons preprogrammed 
Outside (CO) Line Access method determines which line is 
selected (Default: Single-CO [S-CO]). Can also be customized as 
a feature button.
INTERCOMUsed to make or receive intercom calls.
AUTO ANS (Auto 
Answer)/MUTEUsed to answer an intercom call automatically in hands-free mode, 
or to mute the built-in microphone during a conversation.
VOICE CALLUsed to answer an intercom call automatically.  
						

							1.17 Proprietary Telephone (PT) Features
Feature Guide 117
 
[DSS Console]
Conditions
 Certain buttons are equipped with a light to indicate the status of the corresponding line or feature.
User Manual References
1.1.1 Before Operating a Telephone
AUTO DIAL/STOREUsed for System Speed Dialing/Saved Number Redial, playing 
back personal/common outgoing messages (OGMs) used by the 
Built-in Voice Message (BV) feature, and storing program changes.
CONF (Conference)Used to establish a 3-party conference call.
FWD/DND (Call 
Forwarding/Do Not 
Disturb)Used to set the FWD or DND feature for the extension.
PA U S EUsed to insert a dialing pause in a stored number. 
PF (Programmable 
Feature)Used to access a preprogrammed feature (no default). Mostly used 
as a One-touch Dialing button.
ButtonUsage
Flexible DSS Used to call an extension with a one-touch operation. Each button 
is programmed to correspond to an extension. DSS buttons can 
also be customized as different feature buttons.
PF Used to access a preprogrammed feature (no default). Mostly used 
as a One-touch Dialing button.
Button Function 
						

							1.17 Proprietary Telephone (PT) Features
118 Feature Guide
1.17.2 Flexible Buttons
Description
Flexible buttons are buttons whose functions can be customized through either system or personal 
programming. The following types of flexible buttons are found on proprietary telephones (PTs) and/or 
Direct Station Selection (DSS) Consoles:
a)Flexible CO buttons
b)Flexible DSS buttons
c)Programmable Feature (PF) buttons
d)Flexible MESSAGE button
 
[Button Usage]
ButtonFunction
Single-CO (S-CO)Used to access a specified outside (CO) line for making or 
receiving calls (
 1.5.3.3 Outside (CO) Line Access).
Group-CO (G-CO)Used to access an idle outside (CO) line in a specified outside (CO) 
line group for making calls. Incoming calls from outside (CO) lines 
in the assigned outside (CO) line group arrive at this button (
 
1.5.3.3 Outside (CO) Line Access).
Other-CO (O-CO)Used to access an idle outside (CO) line for making calls. Incoming 
calls from the assigned outside (CO) lines, which are not assigned 
to S-CO or G-CO buttons, arrive at this button (
 1.5.3.3 Outside 
(CO) Line Access).
Direct Station 
Selection (DSS)Used to call an extension with a one-touch operation ( 1.5.1.1 
Intercom Call).
One-touch DialingUsed to call a preprogrammed party or access a feature with a one-
touch operation (
 1.6.1.2 One-touch Dialing).
MessageUsed to leave a message waiting indication, call back the party who 
left the message waiting indication, or play back voice messages 
(
 1.16.1 Message Waiting).
Message for another 
extensionUsed to access voice messages stored for another extension ( 
1.16.1 Message Waiting).
FWD/DND (Call 
Forwarding/Do Not 
Disturb)Used to set the FWD or DND feature for the extension ( 1.3.1.1 
Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW).
SaveUsed to store a telephone number while in a conversation with an 
outside party or while hearing a busy tone, and then easily redial 
the number later (
 1.6.1.4 Redial).
ConferenceUsed to establish a 3-party conference call ( 1.12.1.2 
Conference).
Caller ID Indication—
PersonalUsed to inform an extension user of calls logged in his or her 
personal area, store the information of an incoming call during a 
conversation, and view caller information while on-hook and then 
call back a caller (
 1.15.2 Incoming Call Log). 
						

							1.17 Proprietary Telephone (PT) Features
Feature Guide 119
Conditions
Extension button confirmation 
A display PT user can confirm the button settings, such as the flexible CO button, by pressing the 
corresponding button while on-hook.
 The Day, Night, Lunch, and Extension Lock buttons can only be assigned to flexible DSS buttons at an 
extension assigned as the operator or manager.
Caller ID Selection—
PersonalUsed to display and cycle through the information of an incoming 
call during a conversation, while receiving a call, or while viewing 
caller information, display the number of logged calls while on-
hook, and inform an extension user that the personal area call log 
is full (
 1.15.2 Incoming Call Log).
Caller ID Indication—
CommonUsed to inform an extension user of calls logged in the common 
area, store the information of an incoming call during a 
conversation, and view caller information while on-hook and then 
call back a caller (
 1.15.2 Incoming Call Log).
Caller ID Selection—
CommonUsed to display and cycle through the information of an incoming 
call during a conversation, while receiving a call, or while viewing 
caller information, display the number of logged calls while on-
hook, and inform an extension user that the common area call log 
is full (
 1.15.2 Incoming Call Log).
Log-in/Log-outUsed to switch between Log-in and Log-out status ( 1.2.3 Log-in/
Log-out).
DayUsed to change the time service mode to day mode ( 2.2.3 Time 
Service).
NightUsed to change the time service mode to night mode ( 2.2.3 
Time Service).
LunchUsed to change the time service mode to lunch mode ( 2.2.3 
Time Service).
Extension LockUsed to remotely lock or unlock another extension ( 2.2.4 
Operator/Manager Features).
2-way RecordUsed to record a conversation into the users own mailbox ( 
1.18.1 Voice Mail APT Integration).
2-way TransferUsed to record a conversation into the mailbox of a specified 
extension (
 1.18.1 Voice Mail APT Integration).
Live Call Screening 
(LCS)Used to listen while a caller is leaving a message in the users voice 
mailbox and, if desired, intercept the call (
 1.18.1 Voice Mail APT 
Integration).
LCS CancelUsed to stop monitoring the users own voice mailbox while a caller 
is leaving a message, or stop the alert tone heard in private mode 
while a caller is leaving a message (
 1.18.1 Voice Mail APT 
Integration).
Voice Mail (VM) 
TransferUsed to transfer a call to the mailbox of a specified extension ( 
1.18.1 Voice Mail APT Integration).
Button Function 
						

							1.17 Proprietary Telephone (PT) Features
120 Feature Guide
User Manual References
3.1.3 Customizing the Buttons