Panasonic Digital Imaging System For Copier Dp 6000 Operating Instructions

							6-3  Configuring the Machine with Tools Mode159
Custom Presets
6
Select No Feature if you do not wish to
assign any feature to the button.
    Configuring the Customized Features Screen  
This feature allows you to assign the customized features to be displayed
on the Customized Features screen. You can assign a maximum of eight
buttons on this screen.
The eight buttons of Customized Features are arranged as follows.
Procedure
Press Settings/Meter Check.
Select Tools Mode.
Enter the Access Number of the System Administrator by using
the keypad and select Confirm.
Each input digit is represented by an asterisk.
The screen on the right is when the
Auditron feature is enabled.  See
Chapter 9 Using the Auditron
Feature
 for details.
The factory default of the access
number is 11111  . 
						

							6-3  Configuring the Machine with Tools Mode160
Custom Presets
6
You can also select the customized
button directly by touching it.
Select Screen Layout.
Select Change Settings in Customized Features screen.
Use         to select the desired customized button.
 Select Change Settings.
For models with the printer feature,
the screen displayed differs. 
						

							6-3  Configuring the Machine with Tools Mode161
Custom Presets
6
Select the feature to be displayed in the selected customized
button and select Save.
For example, select Output/Finishing.
Repeat Steps 6 to 8 when necessary to assign the required
features to all the customized buttons.
Select Close until the screen shown in Step 4 is displayed.
Select Exit Tools.
The buttons are displayed on two
pages. Use     or     buttons to page
up or page down.
Select No Feature if you do not wish to
assign any feature to the button.
Buttons that are unavailable are dim
and grey in color.
The screen on the right has the
Finisher installed. 
						

							This page is intentionally left blank. 
						

							7-1   Troubleshooting .......................................................... 164
7-2 Paper Jams ................................................................. 168
7-3 Document Jams .......................................................... 183
7-4 Stapler Faults .............................................................. 189
7
Troubleshooting 
						

							7-1  Troubleshooting164
Troubleshooting
7
Troubleshooting
This section describes the troubleshooting methods in the event of an error.
A message will be shown on the display if paper is jammed or there is an
internal machine fault.  Follow the displayed instructions to identify the
problems and troubleshoot.  Contact your local authorized Panasonic
service representative if any problem persists even after you have tried the
following solutions.
When an Error Message is Displayed
If error messages are displayed when an error occurred, follow the
messages to resolve the problem.  If Paper Jam or Document Jam is
displayed, See 
7-2:  Paper Jams or 7-3:  Document Jams for details.
When Other Problems Occurred
Check that the power switch is | (On).Is the power switch in the  position? Is the power cord loose?
Symptom Check Measure
 Ready to Copy, Press Start
to continue or press C button to
cancel the job... is not
displayed.Check that the power cord is plugged in
properly.
Is the document made of a transparent
material?Marks on the document cover are copied if
the document is made of a transparent
material such as transparency. Place a
sheet of white paper over the document.
Adjust the copy density, or select Photo
for Original Type.
¥  5-2:  Adjusting Copy Density  (Lighter/
Darker)
Is the document colored or of a rough
texture such as pulp paper or blueprint?
There are black lines on the
copy.Is the document glass dirty? Clean the document glass.
¥  8-1:  Cleaning the Copier
The copy is too dark. Is Lighter/Darker set at Darkest? Select a lighter copy density setting.
¥  5-2: Adjusting Copy Density  (Lighter/
Darker)
The copy is dirty. Is the document glass or the document
cover dirty?Clean the document glass or the
document cover.
¥  8-1:  Cleaning the Copier 
						

							7-1  Troubleshooting165
Troubleshooting
7
Is there anything
placed on the DADF?Remove it. Is the document a transparent material?Place the document on the document
glass.  Then place a sheet of white paper
over the document. Is the document loaded correctly? The images on the copy are
skewed.Load the document correctly.
¥  3-2:  Loading Documents
The copy is too light. Is the density of the document too light?
Is copy density set at Lightest?Select a darker copy density setting.
Increase toner dispensing level if copy is
still light after adjusting the copy density.
¥  5-2:  Adjusting Copy Density (Lighter/
Darker)
¥  8-3:  Increasing the Toner Level
Symptom Check Measure
Is the Document Glass or document cover
dirty? The copy is not made on paper
of the desired size.Clean the document glass or document
cover.
¥  8-1:  Cleaning the Copier
Is the document guide on the DADF at the
right position?Load the document properly and ensure
that the guide touches the edge of the
loaded document.
¥  Loading documents in the DADF in
3-2:  Loading Documents
Loaded the paper correctly.
¥  2-3: Loading PaperIs the paper loaded correctly in the tray?
Is the document placed at the right
position?Load the document correctly.
¥  3-2:  Loading Documents
Is the document guide of the DADF out of
position?Load document correctly by adjusting the
document guide to touch the edge of it.
¥  3-2:  Loading Documents
Has the document been
folded like the picture on
the right?Flatten the document and reload it.
Adjust the paper guide so that it touches
the paper gently.
¥  Loading paper in Tray 5 (Bypass) of
2-3: Loading Paper
Is the paper guide of Tray 5 (Bypass)
adjusted properly so that it touches the
paper?
Ensure that the paper tray is pushed in
completely.
¥  2-3: Loading Paper
  Is the paper tray set properly?
Set Image Rotation feature to Off.
¥  5-11: Rotating and Copying in
Different Directions (Image Rotation)
Is the Image Rotation feature set to On? 
						

							7-1  Troubleshooting166
Troubleshooting
7
Ensure that the document guide on the
DADF touches the edge of the document.
¥  Loading documents in the DADF in
3-2:  Loading Documents
Remove the stickers, clips and cellophane
tapes and copy again. Are stickers, paper clips and cellophane
tapes attached to the document?
Symptom Check Measure
Is the document guide on the DADF in the
right position?
Part of the image is missing on
the copy.Is the paper damp?If the paper is damp, either some parts of
the copy are not shown or the copy is
smudged and unclear.  Replace it with a
newly opened ream of paper.
¥  2-3: Loading Paper
Is the paper folded or wrinkled?Replace the undesirable paper with paper
from a newly opened ream.
¥  2-3: Loading Paper
Open the cover of the DADF to check that
there are no torn paper.
¥  7-3:  Document Jams
Is part of the document torn and the
pieces of paper still remaining in the
DADF?
Load documents that can be handled by
the DADF.
¥  3-1:  Documents
¥  3-2:  Loading Documents
Document is often jammed.
Is the document non standard, or are
documents such as name cards,
transparencies and thin paper used?
Is the DADF open? Document is not fed.Close the DADF.
The minimum size of document that can be
used on the DADF is A5 or 5.5 x 8.5.
¥  3-1:  Documents
Is the document too small?
Is the right type of document used?
Is the document curled? A corner of the document is
folded.Load the document again after you have
uncurled the document.
The scanning of the document
was stopped halfway.The maximum number of sheets that can
be loaded on the DADF is 50. When 51
sheets or more have to be loaded, divide
them into multiple jobs.
¥  Loading documents in the DADF in
3-2: Loading Documents
Did you load 51 sheets of documents or
more on the DADF?
The copier sometimes stops,
then starts again in the middle of
a copy job.To maximize image quality, the unit may
pause temporarily to optimize the imaging
process. This is normal operation. 
						

							7-1  Troubleshooting167
Troubleshooting
7
Paper is often jammed or
wrinkled.
Symptom Check Measure
Is the paper loaded correctly in the tray?Load the paper correctly.
¥  2-3: Loading Paper
Is the paper tray set correctly?Ensure that the paper tray is pushed in
completely.
¥  2-3: Loading Paper
Is the paper in the paper tray folded or
wrinkled?Replace the undesirable paper with paper
from a newly opened ream.
¥  2-3: Loading Paper
Is the paper curled?Turn the paper over in the tray or replace
the undesirable paper with paper from a
newly opened ream.
¥  2-3: Loading Paper
Is out-of-spec paper loaded in the tray?Replace with paper of right specifications.
¥  2-1:  What Paper to Use
¥  2-3:  Loading Paper
Even when Start is pressed,
copying is unable to start, or
ÒUnable to start, there is a job in
the queue.  Select Job Status
Stop to check.Ò is displayed.Press Job Status     Stop and select the
job.  Press Clear C, or Clear All to cancel
the job.  To resume the job, press Start.
¥  4-11: Stopping a Copy Job
¥  Time-Outs of 6-1: List of Custom
Preset Functions
Is there a job in the queue?
Are there any torn pieces of paper still
remaining inside the machine or is there a
foreign object in the machine?Open the machine door or pull out the
paper tray to remove the torn paper.
¥  7-2: Paper Jams
Is the paper damp?Replace the undesirable paper with paper
from a newly opened ream.
¥  2-3: Loading Paper
Is paper loaded above the Max fill line?Load paper below the Max fill line.
¥  2-1: What Paper to Use
Is the document set in the Head to Left
orientation? The copies are not stapled or
punched at the right positions.Select Head to Left on the screen. Stapling is not done. Are the staples jammed? Remove the jammed staples.
¥  7-4:  Stapler Faults 
						

							7-2  Paper Jams168
Troubleshooting
7
Paper Jams
Do not open the cover if you see
smoke emitting as a result of a
paper jam.  Immediately switch off
the power and disconnect the power
cord.  Then contact your local
authorized Panasonic service
representative.
Once a paper jam is detected, the machine will stop and an error message
will be shown on the display.
Follow the instructions on the display to remove the jammed paper.
This section describes how to remove jammed paper from the following
locations:
¥  Trays 1-4
¥  Tray 5 (Bypass)
¥  Tray 6 (High Capacity Feeder)
¥  Lower Right Cover of the Machine
¥  Inside the Machine
¥  Output Tray
¥  Inside the Finisher
¥  Finisher Tray
Sometimes paper may be jammed at more than one location.  In this case,
error messages will continue to be displayed even after you have removed
the jammed sheet of paper from a particular location.  Follow the
instructions on the display to locate the other jammed sheets of paper.
When removing jammed paper, make sure that no pieces of
torn paper are left in the machine. A piece of paper remaining in
the machine can cause fire.
If a piece of paper is wrapped around the heat roller, or when
clearing a jammed paper that is difficult or impossible to see,
do not try to remove it by yourself. Doing so can cause
injuries or burns.  Switch off the machine immediately, and
contact your local authorized Panasonic service
representative.
The following messages will be shown on the display if paper is jammed at
Trays 1 to 4.
The screen on the right shows the
error messages indicating that paper
is jammed at Tray 1.  The error
messages shown will depend on
the tray that paper jam occurred.
Paper Jam at Trays 1-4