Nortel Bcm 2 5 Telephone Features Instructions Manual

							Telephone Features Programming Guide
141
Index
Symbols
3 Long Distance symbol 137
8 Link symbol 108
9 Pause symbol 108
: Run/Stop symbol 109
; Wait for Dial Tone symbol 109
Numerics
911 15, 95
A
access
Business Communications Manager from outside the 
system 110
Class of Service 111
external lines 41
remote 111
using a COS 110
using a DISA 110
++.. 137
acronyms 16

 26
Admin alarm time 117
/BCDED  125
alarm codes, reporting and recording 125
alarm telephone 125
Alarm time 116
admin 117
cancelling 117
changing or cancelling 116
programming 116
turning off 117

-+ 96
allow redirect
programming 66
.
F
. 36, 39
.
	A. 60
alternate services 102
analog telephone
replying to a message 73
analog telephones
sending messages 71
announcementpaging 69
Voice Call 75
Answer button 36
answering calls
Answer button 36
Call Display services 30
Call Duration Timer 99
Call Pickup 35
CAP 33
Conference Calls 45
Group Listening 37
Handsfree 97
hearing aid compatibility 99
prime telephone 32
Privacy 96
Trunk Answer 36
using line buttons 30
using the Release button 35
Voice Call 75
ASM
using dialing modes 42
ATA
using dialing modes 42
Auto Call information (see Caller ID set)
Autodial
for T7100 49
line selection 49
programming 49
storing number on a memory button 49
using intercom line for 50
using Last Number Redial 51
&
.& 50
automatic
Call information 32
Call Log 77
dial 42
Hold 55
release of a line (see Disconnect Supervision)
Automatic Call Back, ISDN feature 113
Automatic Call Forward
changing settings 64
Automatic Recall
ISDN terminal feature 114
Automatic Telephone Relocation 95, 99
auxiliary ringer 107 
						

							142Index
P0937240 02
B
Background Music 100
turning off 100
$
 26
blocking
name and number 101
blocking calls (see Do Not Disturb)
Business Communications Manager
ASM, Long tones 109
ATA, Long tones 109
features 122
system dial tone 112
telephones
installing 20
mounting on a wall 22, 23
busy 39, 44
busy tone, fast 112
button defaults 86
M7324(N) telephone 89
T7100 telephone 90
T7208 telephone 88
T7316 telephone 88
$&
. 50
Button Inquiry 84
buttons
Answer button 36
Button Inquiry 84
display 25, 26
erasing programmed features 85
Feature 25
Hold 25
Last Number Redial 51
memory 25, 27, 49
moving line 90
programming features on 85
Release 25, 35
Saved Number Redial 53
testing 126, 127
using a line button 42
bypassing
a Hotline telephone 106
C
call
blocking 102
overflow 24
ways to make a 39

  C> 138

%
+A. 44Call Display information 31
Call Duration Timer 99
Call Forward
and Line Redirection, differences 66
automatic, changing settings 64
Call Forward on Busy 64
canceling 63
Forward no answer 64
ISDN terminal feature 113
overriding 64
programming 64
to voice mail 65
using 63
Call information
automatic 32
changing what is shown first 32
displaying information 30
for a call on hold 31
for a current call 31
Call Log 77
Autobumping 78
automatic 77
calling from within 79
deleting log items 78
logging a call manually 78
options 77
password 79–80
canceling 80
changing 80
telephone 77
using 77
Call Park 59
Call Pickup
Directed Pickup 35
Group Pickup 35
Call Queuing 56
Call Transfer 56–58

GH%&/	. 80
Callback 61
Caller ID set 32
Calling 44
calls, switching between 123

/	.. 59

/	
 59

/	. 59, 138
camping calls (see Camp-on)
Camp-on 58

I** 39, 45



 26 
						

							Index143
Telephone Features Programming Guide

+.. 74
canceling
a transfer 57
Call Forward 63
Do Not Disturb 96
Group Listening 38
Line Redirection 67
CAP (central answering position)
answering calls 33
customizing 34
M7324 telephone 33
monitoring calls 34
telephone 33, 105
using 33
central answering position (see CAP)
changing settings
automatic Call Forward 64
Class of Service
changing 111
using a password 110, 111

.J#) 74
clipping 121
communicating in the office
paging 69–71
sending messages using display 71
Voice Call 75


+%&
 47
Conference Call
by releasing privacy 97
disconnecting from 47
removing yourself from 47
splitting 47
using the Conference feature 45
contrast adjustment 83
control telephone 103, 107
conventions, text 15
customizing CAP 34
customizing your telephone
adjusting ring volume 84
Button Inquiry 84
changing ring type 84
contrast adjustment 83
D
date and time
displayed instead of messages 91
displaying 99
length of a call 99
defaultsbutton assignments 86
deleting
Call Log items 78
messages from list 73
programmed features 85
../ 41
../ 137
dial pad
description 25
dial tone
stuttered 112
system 112

++ 76
dialing
automatic dial 42
modes 42
pre-dial 43
saved number 53
signal
Link 108
Long Tones 108
Pause 108
run/stop 109
switching from pulse to tone 110
Wait for Dial Tone 109
standard dial 42
switching from pulse to tone 110
direct dial telephone
programming 106
direct inward system access (DISA) 110
Directed Call Pickup 123
Directed Pickup 35
DISA (see direct inward system access)
disconnect
from conference 47
releasing a call, accidentally 99
Supervision 99
display
buttons 25, 26
Call information 31
changing the language 83
making darker or lighter 83
one-line 26, 72
time and date 99
two-line 26, 72
distinctive rings 84
DN (see extension numbers)
 59

/ 32 
						

							144Index
P0937240 02
 32
Do Not Disturb 95
canceling 96
on Busy 64
using 96


.&% 39, 44, 57
 32
E
Emergency 911 15
ending a call 35
+
. 85
.* 50, 52
K
 70
erasing
Call Log items 79
messages from list 73
programmed features 85
Evening Sched 105
L+1*. 90
Exclusive Hold 43, 56
L	
& 40
extension numbers
length of 23
external
access to Business Communications Manager 110
autodial, programming 49
Call Forward (see Line Redirection)
paging equipment 71
external page 69
extra dial telephone 105
F


Autobumping
canceling
 78
using
 78
autodial button
external
 49, 51
internal 49
Background Music
canceling	 100
turning on	 100
Button Inquiry 23, 53, 84, 127
Call Duration Timer)) 99
Call Forward
canceling* 63
using* 63Call Information
 

 31
Call Log
entering 
 79
external calls
+ 78
options* 78
password 
 80
password
 79
viewing
 78
Call Park)* 60
Call Pickup)	 35
Call Queuing
 56
Call Transfer
canceling) 57
using) 47, 56
Camp-on 58
Class of Service	 111
Conference Call
T7100 telephone+ 46, 47
using+ 45, 46, 47
Contrast Adjustment) 83
Dialing Modes 42
Directed Pickup)	 35
Do Not Disturb
canceling
 96
turning on
 43, 96
Exclusive Hold), 56
Feature Button
programming+ 85
Group Listening
canceling 38
using 37
Hide message display	 91
Host System Dialing Signals
Long Tones 108
Last Number Redial
 51
Line Pool Access	* 41
Line Redirection
canceling* 67
using* 66
Message
canceling
 72
sending
 71, 72, 73
viewing ones you sent
 74
viewing	
 72
Page
combined zone	+ 69
external zone	 69
internal zone	
 69
using	 60, 69
Password
Call Log
 80
Priority Call	, 43
Privacy+ 97
Restriction Service 
						

							Index145
Telephone Features Programming Guide
turning off) 103
turning on) 103
Ring Again
canceling 45
using 44
Ring Type	 84
Ring Volume 84
Ringing Service
turning off)
 103
turning on)
 103
Routing Service
turning off)+ 103
turning on)+ 103
Saved Number Redial	) 53
Services, viewing) 104
Speed Dial
adding user* 52
making calls 51
Static Time and Date	 74
Testing
display
 125
power supply
 127
telephone buttons
 126
telephone handset
 126
telephone headset
 126
telephone speaker
 126
Ti me)) 99, 100
Voice Call Deny
canceling  76
using 76
Voice Call		 75
fast busy tone 112
feature
wireless Call Forward No Answer 123
wireless Portable Language Selection 123
Feature button 25
&+
. 85
   &    / 
   . 85
&/
& 137
Features
name 129
features
activation code 133
adjusting ring volume 84
Autobumping 78
autodial 49
auxiliary ringer 107
Background Music 100
Button Inquiry 84
Call Display 30
Call Duration Timer 99
Call Forward 63Call Information 31
Call Log 77
Call Park 60
Call Pickup 35
Call Queuing 56
Call Transfer 56
Callback 61
Camp-on 58
changing ring type 84
Class of Service password 111
Conference Calls 45
contrast adjustment 83
dialing modes 42
dialing signal
Link 108
Long Tones 108
Pause 108
run/stop 109
Wait for Dial Tone 109
Do Not Disturb 95, 96
Do Not Disturb on Busy  64
Exclusive Hold 56
Group Listening 37
Handsfree 97
hiding the message or calls display 91
Hold 55
Hunt Groups 93
ISDN 101
language choice 83
Last Number Redial 51
line pools 41
Line Redirection 65–66
Messages 71
moving line buttons 90
paging 69–71
priority call 43
Privacy 96
Restriction service 102
Ring Again 44
ring type 84
Ringing service 102
Routing service 102
Saved Number Redial 53
sending messages using analog telephones 71
sending messages using display 71
Set Lock 107
Speed Dial 51
Test a Telephone 125–127
Trunk Answer 36
Voice Call 75
Voice Call Deny 76

  -   .  .     . 65

  -   . J 65 
						

							146Index
P0937240 02
forwarding calls
Call Forward 63
Call Forward delay 64
Call Forward No Answer 64
Call Forward on Busy 64
Do Not Disturb on Busy 64
Line Redirection 65–66
G
Group Listening 37
canceling 38
Group Pickup 35, 123
H
handling many calls at once
Call Queuing 56
Hold 55
handset
speaker testing 126
testing 126
Handsfree 90, 97
making calls 97
muting 98
using 98
Handsfree Answerback
programming 99
Voice Call 75
headset
testing 126
hearing aid compatibility 99
Hidden number 51, 54
..&/% 40
Hold
automatic 55
button 25
Conference Call 46
exclusive 56
getting information for a call on 31
listening while on hold 55
retrieving call 55

.
 81, 139
Hospitality passwords 120
Hospitality services 115
host system signaling
Link 108
Pause 108
run/stop 109
Wait for Dial Tone 109
Hotlinebypassing 106
setting up the telephone 106
Hunt Groups 93, 95, 122
Broadcast mode 94
Distribution modes 94
features 93
members of 94
Rotation mode 94
Sequential mode 94
I
#& 74, 139
#&) 81
#+& 137
incoming call indicator 29
#+
/*

 140
indicator
incoming call 29
Integrated Services Digital Network (ISDN) 101
#+
/ 67
intercom
using as the line for Autodial 50
#+
/? 50
internal page 69
Invalid code 52
#.+
. 109, 137
#.
+
 90
Invalid number 50
#.&/% 57, 60, 140
#.K
 70
ISDN PRI
Network Name Display 101
L
language, changing on the display 83
Last Number Redial
programming 51
Last Number Redial, using 51
length of call, timing 99
length of external numbers 23
limiting
access to Business Communications Manager 110
telephone feature use 107
telephone programming 107
using alternate or scheduled services 102
line 
						

							Index147
Telephone Features Programming Guide
assignment 24
button
moving 30, 90
button, using to choose a line 42
changing the name 23
indicators, description 30
pool 41, 41–42
Redirection
canceling 67
using 65–66
Redirection, and Call Forward, differences 66
target 24

						

							148Index
P0937240 02

 139




* 81
No last number 51

&/% 40

+. 40, 138, 139


& 67


**. 81
No number saved 54

&/%
. 52, 74

&// 81

+ 104


++ 76

% 137

+ 40, 58, 59, 65, 138
O
 26

1+ 40, 44
1
. 56
one button dialing (see Autodial)
out of range 121
&*
* 68
overflow call routing 24
#
 26
overriding
Call Forward 64
P
page
external equipment 71
programming 70
shortcut codes 69
types 69
zone 69
zones
programming 70
*+1
+ 70
 *     /  
 &  70
** 70
**%&
 71
paging equipment 71
  A  .     . 60
  A  .  +    138
  A  .  
  60
parking a callretrieving 60
  A   *   &   60
password
Call Log 79–80
canceling 80
changing 80
Class of Service 111
Pause 108
pause in a sequence of numbers (see Wait for Dial Tone)
+A&	+ 138
+A&	 36
+A&	.. 36
pickup group 35
- 44


+
. 68
portable telephone
and Business Communications Manger 122
using 121
voice quality 121
power off, effect on memory buttons 49
power supply, testing 127
pre-dial 43
%&
 50, 84, 86
 91
1. 47
prime
line 106
telephone 32
prime line 24
priority call (see also Call Queuing) 32, 43


.. 44


J  P 139
Privacy
changing status 96
private
branch exchange, accessing from Business 
Communications Manager (see also host system 
dialing signals) 108
call 97
line 24

*/. 50, 52, 86

*/. 50, 52, 86

*//. 50
programming
features on buttons 85
lines
changing the name of a line 23 
						

							Index149
Telephone Features Programming Guide
log space 80
system 19
system features
Restriction service 102
Ringing service 102
Routing service 102
System Speed Dial 51
telephones
allowing Line Redirection 66
auxiliary ringer 107
Call Display 32
Call Forward delay 64
Call Pickup 35
changing the name of a telephone 23
direct dial telephones 106
Do Not Disturb 95
external autodial button 49
Forward no answer 64
Forward on busy 64
Handsfree 98
Handsfree Answerback 99
Hotline 106
page zone 70
paging 70
priority call 43
Redirect ring 67
Set lock 107
User Speed Dial 51, 52
programming telephones
Last Number Redial 51
Link 108
Saved Number Redial 53
publications
related 17
Q
7!# 26
R
range 121
Rate Interface
Basic (BRI) 101
Primary (PRI) 101
redialing
external number 51
.%
 68
Redirect ring
programming 67
.+Q.. 68
redirection loops, avoiding 66refusing to answer second call 96
+ 59, 139
Release button 25, 35
+ 139
Release, using 122
releasing
accidentally 99
from conference 47
remote access 110–112
remote use
Class of Service password 111
security 110
using lines and features from outside the system 110
replying to a message 72
analog telephone 73
reporting and recording alarms 125
Restrn 104
+.+ 40, 58, 140
restricting
access to Business Communications Manager 110
feature use (see Set Lock)
telephone feature use 107
telephone programming 107
using alternate or scheduled services 102
Restriction service 102
retrieval codes
Call Park 59
retrieving
held call 55
parked call 60
ring
auxiliary ringer 107
changing ring type 84
description of types 29, 84
ring volume 84
Ring Again 44
**> 40, 45
Ringing 104
Ringing service 102
RLS button 35
Room condition 118
Room Occupancy 118
state of room 118
Routing 104
Routing service 102
run/stop signal 109 
						

							150Index
P0937240 02
S
Saved Number Redial
using 53
Saved Number Redial, programming 53
saving a number (see Saved Number redial)
Sched 4 105
Sched 5 105
Sched 6 105
scheduled services 102
security
recommendations 111
system 110
+ 40, 53
+
& 68
+GH 68
./*> 40
Service Modes (see Services)
+)
. 104
Service provider features
Automatic Call Back 113
Automatic Recall 114
Call Forward 113
calling the number your calls are forwarded to 113
canceling Call Forward 113
Service Schedules
Evening Sched 105
Lunch Sched 105
Night Sched 105
Sched 4 105
Sched 5 105
Sched 6 105
Services
overriding 104
Restriction service 102
Ringing service 102
Routing service 102
Trunk Answer 36
turning off and on using feature codes 103
viewing active schedules 103
set lock 107

+A. 137

 26
signal
Link 108
Long Tones 108
Pause 108
run/stop 109
Wait for Dial Tone 109softkey display prompts, troubleshooting 121
special telephones 105
Speed Dial
making a call 51
programming for User 52
splitting a Conference Call 47
standard dial 42

 75
 58
stopping calls from ringing at your telephone 96
stuttered dial tone 112
suspending a call (see also Call Park and Hold)
switching between calls 123
system
programming 19
system dial tone 112
System Speed Dial 51
T
T7100 telephone
Autodial 49
button defaults 90
Button Inquiry 84
Call Conference 45
Call Park 60
Call Queuing 138
Call Transfer 57
CallBack 59
Conference Call 46
Conference Call on hold 46
extension numbers 23
Hold 55
line assignment 24
Line button 42
line button 30
Line Redirection 65
memory buttons 27
one-line display 26
Ring Again 138, 139
Speed Dial 52
standard dial 42
Transferring a call 57
Voice Call 75
T7208 telephone
memory buttons 27
T7310 telephone
Conference Call 46
T7316 telephone
button defaults 88